---
title: "Higganum Septic Tank Co."
description: "Higganum Septic Tank Co. describes itself as a small owner-operated business that has served the Higganum, CT area and surrounding towns such as Chester, H"
doc_version: "2026-10-16"
last_updated: "2026-10-16"
---

# Higganum Septic Tank Co.

**Trade:** Demolition & Excavation · **Phone:** (860) 345-2590 · **Website:** https://higganumseptic.com/ · **Languages:** English

**Rating: 3.2/5** (low confidence) — from 5 reviews across 6 sources.
80% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Higganum Septic Tank Co. describes itself as a small owner-operated business that has served the Higganum, CT area and surrounding towns such as Chester, Haddam, Durham and Essex since 1975. On Google it holds 4.4 stars from 9 ratings, and its BBB grade is A+.

A 2024 customer said they had used the company for inspections, pumping and a tank replacement, and that during the full tank replacement John and his dad ensured everything was replaced. A 2021 customer with a septic emergency said the company fit them in within hours and fixed the blocked tank that was backing up into the house.

A 2023 customer said repeated calls to set up an appointment went unanswered, that the owner said he could come out Tuesday but never sent the promised time, and that a later message received no response.

**Strengths:**
- A tank replacement — a 2024 customer said John and his dad replaced everything
- Emergency scheduling — a 2021 customer was fit in within hours

**Concerns:**
- Unreturned calls — a 2023 customer said a promised visit time never came

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Describes itself as a small owner-operated business serving the Higganum, CT area since 1975 _(confidence: medium)_
  - [Official Website](https://higganumseptic.com) — “About (self-reported, verbatim): Higganum Septic Tank Co. is a small owner-operated business that has been servicing the Higganum, CT area a…”
- 4.4 stars from 9 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Higganum%20Septic%20Tank%20Co.&query_place_id=ChIJ_zgB54865okRkaSo89vT4So) — “Google: 4.4★ from 9 ratings”
- BBB grade of A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/higganum/profile/portable-toilet/higganum-septic-tank-co-0111-74000208) — “Better Business Bureau grade: A+”
- A 2024 customer said the company handled inspections, pumping and a full septic tank replacement _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5bXEyWHVBRRAB!2m1!1s0x0:0x2ae1d3dbf3a8a491!3m1!1s2@1:CIHM0ogKEICAgID9mq2XuAE%7C%7C?hl=en-US) — “5★ Words cannot describe how incredible this company is. We have used Higganum Septic for inspections, pumping, and a tank replacement. Each…”
- A 2021 customer said the company fit in a septic emergency within hours and fixed a blocked tank _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtcnZINXV3RRAB!2m1!1s0x0:0x2ae1d3dbf3a8a491!3m1!1s2@1:CIHM0ogKEICAgICmrvH5uwE%7C%7C?hl=en-US) — “5★ This family run company made it their priority to help out immediately with our septic emergency. They found a way to fit us in within ho…”
- A 2023 customer said appointment calls went unanswered and a promised visit time never came _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCbi1heVpnEAE!2m1!1s0x0:0x2ae1d3dbf3a8a491!3m1!1s2@1:CIHM0ogKEICAgICBn-ayZg%7C%7C?hl=en-US) — “1★ I used this company once and didn’t have any issues until recently. I made multiple calls to set up an appointment and they were just unr…”
- Specializes in Demolition & Excavation _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5bXEyWHVBRRAB!2m1!1s0x0:0x2ae1d3dbf3a8a491!3m1!1s2@1:CIHM0ogKEICAgID9mq2XuAE%7C%7C?hl=en-US) — “5★ Words cannot describe how incredible this company is. We have used Higganum Septic for inspections, pumping, and a tank replacement. Each…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtcnZINXV3RRAB!2m1!1s0x0:0x2ae1d3dbf3a8a491!3m1!1s2@1:CIHM0ogKEICAgICmrvH5uwE%7C%7C?hl=en-US) — “5★ This family run company made it their priority to help out immediately with our septic emergency. They found a way to fit us in within ho…”

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Reddit](https://www.reddit.com/r/Connecticut/comments/16adk80/moving_to_ct_from_ca/jz6w9kf/): 0 community mentions discussing this business
- [Google](https://www.google.com/maps/search/?api=1&query=Higganum%20Septic%20Tank%20Co.&query_place_id=ChIJ_zgB54865okRkaSo89vT4So): 4.4★ from 9 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Higganum%20Septic%20Tank%20Co.&query_place_id=ChIJ_zgB54865okRkaSo89vT4So): Listed on this source
- [Official Website](https://higganumseptic.com): 51 yrs in business · Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ct/higganum/profile/portable-toilet/higganum-septic-tank-co-0111-74000208): Listed on this source
- [Local News](https://townofkillingworth.com/wp-content/uploads/2024/07/Septic-Haulers-Current.pdf): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Lauren Roberts · 2024-03-15**: Words cannot describe how incredible this company is. We have used Higganum Septic for inspections, pumping, and a tank replacement. Each time John went above and beyond to provide excellent service for us, especially during the full tank replacement. We were already in a high-stress time while movi…
- **5/5 · Google Reviews · Melissa Masi · 2023-06-20**: John is the best!!
- **1/5 · Google Reviews · Jose Pacheco · 2023-01-08**: I used this company once and didn’t have any issues until recently. I made multiple calls to set up an appointment and they were just unresponsive. After multiple attempts of trying to contact them, the receptionist gave me the owners direct number. He said he can come out Tuesday but will text me i…
- **5/5 · Google Reviews · M Heath · 2021-12-29**: This family run company made it their priority to help out immediately with our septic emergency. They found a way to fit us in within hours, and easily fixed the blocked tank that was backing up into our house. Can’t say enough positive about this great local family company!
- **5/5 · Google Reviews · Ed Sirignano · 2021-11-29**: Fast, honest and fair! John is a pleasure to work with. Wouldn't use anyone else.

---

Data freshness: last scanned 2026-10-13T07:59:15.411Z.
Cite as: Higganum Septic Tank Co. — Tavlee (https://tavlee.com/contractor/higganum-septic-tank-co)
Source: https://tavlee.com/contractor/higganum-septic-tank-co

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