# Hilton Plumbing and Heating

**Trade:** Plumbing · **Address:** Hamilton, MA · **Languages:** English, Spanish

**Rating: 3.5/5** (medium confidence) — from 27 reviews across 3 sources.
89% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative.

## The honest read

Hilton Plumbing and Heating is a Hamilton, MA plumbing business. Its MA plumber license 24405-PL-J is active on the state registry. On Angi it describes itself as serving Massachusetts with over 50 years of experience, handling everything from bathroom remodels to keeping homes warm.

A 2026 review says Don was fast and communicative and replaced a copper pipe that included four different fittings.

In a 2014 review, a customer said they showed up on time to replace a very old cast iron soil pipe, removed the old pipe in a small space with a minimum of planned damage to walls, and finished slightly early from the quoted time. In another 2014 review, a customer said he did a dishwasher installation for them.

In a 2016 review, a customer said Don installed a bathroom sink by mounting it to the drywall with toggle bolts, not secured to solid studs, and that he had not returned repeated messages about a promised sheetrock repair after over 3 weeks. The same review says he did a good job replacing a garbage disposal and a drain pipe on another sink. In a 2015 review, a customer said they asked for more work to be done and never got the call back they expected.

**Strengths:**
- Copper pipe repair — pipe with four fittings replaced in 2026
- Soil pipe replacement — old cast iron pipe replaced in a small space, 2014
- Active licence — MA plumber license active on the state registry

**Concerns:**
- Sink mounting — 2016 sink mounted to drywall with toggle bolts
- Unreturned calls — follow-up calls went unanswered in 2015 and 2016

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- MA plumber license 24405-PL-J is active on the state registry _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 24405-PL-J registry-verified active — registry holder of record: Donald G Hilton”
- Describes itself on Angi as serving Massachusetts with over 50 years of experience _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/hamilton/hilton-plumbing-and-heating-reviews-1.htm) — “About (Angi, self-described): Hilton Plumbing and Heating, is serving the great state of Massachusetts with over 50 years of experience and …”
- Replaced a copper pipe that included four different fittings, per a 2026 review _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.hiltonplumbing.28785918.html) — “5★ Don was super helpful, fast, and communicative. He had to replace a copper pipe for us which included four different fittings. Was very i…”
- Replaced a very old cast iron soil pipe in a small space, per a 2014 review _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.hiltonplumbing.28785918.html) — “5★ Showed up on time to replace a very old cast iron soil pipe. With difficulties due to the small space available, they managed to remove t…”
- Did a dishwasher installation, per a 2014 review _(confidence: low)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.hiltonplumbing.28785918.html) — “5★ He has done good work for a neighbor on my recommendation and a 2nd installation (dishwasher) for me.”
- In a 2016 review, a customer said a bathroom sink was mounted to drywall with toggle bolts and calls about a sheetrock repair went unreturned for over 3 weeks _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.hiltonplumbing.28785918.html) — “1.5★ Don was very good in pointing out ways I could save money, BUT he was not good on follow through. He installed a bathroom sink by mount…”
- In a 2015 review, a customer said they asked for more work and never got a call back _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.hiltonplumbing.28785918.html) — “4★ asked for more work to be done .Have not herd back. I was expiating a call back never got one.”
- Specializes in Plumbing _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 24405-PL-J registry-verified active — registry holder of record: Donald G Hilton”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.hiltonplumbing.28785918.html) — “5★ Showed up on time to replace a very old cast iron soil pipe. With difficulties due to the small space available, they managed to remove t…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.hiltonplumbing.28785918.html) — “5★ Don was super helpful, fast, and communicative. He had to replace a copper pipe for us which included four different fittings. Was very i…”

## License

Status: **active** (#24405-PL-J, plumber) — verified against the official MA state registry on 2026-09-24, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [HomeAdvisor](https://www.homeadvisor.com/rated.hiltonplumbing.28785918.html): 4.7★ from 22 ratings
- [Angi](https://www.angi.com/companylist/us/ma/hamilton/hilton-plumbing-and-heating-reviews-1.htm): 4.7★ from 22 ratings
- [Exa](https://www.aptera.com/plumbing/ma/essex-county.php): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · HomeAdvisor · Homeowner · 2026-08-18**: Don was super helpful, fast, and communicative. He had to replace a copper pipe for us which included four different fittings. Was very impressed and appreciated his communication style.
- **5/5 · HomeAdvisor · Wesley H. · 2026-07-07**: Great work, would hire again!
- **Angi · Wesley H. · 2026-07-01**: Great work, would hire again!
- **5/5 · HomeAdvisor · John B. · 2022-02-23**: on time and very knowable
- **Angi · john B. · 2022-02-01**: on time and very knowable
- **5/5 · HomeAdvisor · Malcolm P. · 2016-04-03**: Courteous, responsive, professional, and cost effective!
- **1.5/5 · HomeAdvisor · Bob K. · 2016-03-22**: Don was very good in pointing out ways I could save money, BUT he was not good on follow through. He installed a bathroom sink by mounting it to the drywall with toggle bolts - it was not secured to any solid studs or cripples. When I called him back on this, I had to work with him to ensure the job…
- **Angi · Bob K. · 2016-03-01**: Don was very good in pointing out ways I could save money, BUT he was not good on follow through. He installed a bathroom sink by mounting it to the drywall with toggle bolts - it was not secured to any solid studs or cripples. When I called him back on this, I had to work with him to ensure the job…
- **5/5 · HomeAdvisor · Jennifer P. · 2015-08-11**: fast response great work
- **Angi · morejennifer P. · 2015-08-01**: fast response great workwilliam j. C.

---

Data freshness: last scanned 2026-09-25T01:59:14.859Z.
Cite as: Hilton Plumbing and Heating — Tavlee (https://tavlee.com/contractor/hilton-plumbing-and-heating-hamilton)
Source: https://tavlee.com/contractor/hilton-plumbing-and-heating-hamilton