# HL Bowman Inc Plumbing Heating & AC

**Trade:** Plumbing · **Address:** 45 Johnson Ln, Braintree, MA 02184, USA · **Phone:** (617) 207-7075 · **Website:** https://hlbowman.com/locations/boston-ma/?utm_source=google+business+listing&utm_medium=organic&utm_campaign=click+to+website&utm_content=braintree+ma · **Languages:** English

**Rating: 3.7/5** (high confidence) — from 900 reviews across 7 sources.
89% of sentiment-scored reviews read net-positive. Last 6 months: 52 reviews, 3 negative.

## The honest read

HL Bowman has been a family-run plumbing, heating and AC business since 1946, today run by Dennis and Bryan Enders and family, and it operates at real scale — nearly 900 reviews on file describe everything from same-day toilet repairs to full furnace and AC replacements across central Pennsylvania and into parts of New England, including the Massachusetts customers served from this Braintree location.

Recent reviews are dominated by praise for individual technicians by name — Hamza, Julien, Mike Farley, Duy Nguyen, Gavin Marino and others show up again and again for clear communication, on-time arrivals, and clean work, whether it's a new gas furnace and heat pump system, a cracked toilet replacement, or a same-day clogged drain fix. One June 2026 review described a full furnace and AC install completed by a licensed electrician and lead installer working together to bring the system up to code; another described text and appointment reminders that made scheduling painless.

Several other reviews describe a very different experience on bigger-ticket estimates: one homeowner was quoted $28,000 to replace a failed combo boiler, another $23,000 for a repair that ended up costing $200 with a different plumber, and a third called a $2,000-plus quote for a leaky pipe replacement "inflated" after hiring someone else for a couple hundred dollars. A separate 2026 review said the company had purchased a Waltham business called Winters and, since then, hadn't honored a warranty on equipment installed the year before, leaving two elderly homeowners without heat. The Better Business Bureau lists 45 complaints on file for the company, though it remains a BBB member.

HL Bowman's Massachusetts plumbing license is active on the state registry. For routine plumbing and HVAC service, the day-to-day experience here looks strong and well-documented; for a big-ticket repair or replacement, get a second quote before signing anything, given how often the estimates on those larger jobs have drawn complaints.

**Strengths:**
- Named technician praise — Hamza, Julien and others cited repeatedly for clarity
- Full HVAC installs — furnace and AC systems installed and brought to code
- Easy scheduling — text confirmations and reminders praised by recent reviewers

**Concerns:**
- High-dollar estimates — several reviews cite quotes far above other contractors
- BBB complaint volume — 45 complaints on file despite BBB membership
- Warranty dispute — one review said equipment warranties weren't honored after an acquisition

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts plumber license 5246-PL-C is verified active on the state registry _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 5246-PL-C verified active”
- The company says it's been a family-owned business since 1946, run by Dennis and Bryan Enders and family _(confidence: medium)_
  - [Official Website](https://hlbowman.com) — “Company history (self-reported): Since 1946, HL Bowman has remained a family-owned business.”
  - [Official Website](https://hlbowman.com) — “Ownership (self-reported): Family-owned business (Dennis and Bryan Enders and his family)”
  - [Official Website](https://hlbowman.com) — “Self-reported 80 years in business (since 1946)”
- A June 2026 review described a new gas furnace and AC heat pump system installed to code by a lead installer and electrician working together _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjemJUSTBTVU5GTkVObVdFSnBSbUZLYUdSaGEwRRAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOkczbTI0SUNFNENmWEJpRmFKaGRha0E%7C%7C?hl=en) — “5★ Excellent professional installation of new gas furnace & AC heat pump system. Effectively brought installation up to code. Work completed…”
- Multiple recent reviews name individual technicians, including Hamza, Julien, Mike Farley, Duy Nguyen and Gavin Marino, for clear communication and clean, professional work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSUlIzUTNOa2xvYmkwMGFEQjZNME5uTjNwT1RGRRAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOjRRR3Q3Nklobi00aDB6M0NnN3pOTFE%7C%7C?hl=en) — “5★ Gavin Marino is a star. He is very clear. Explains option. Does the work well.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQycFBDVVB3EAE!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CIHM0ogKEICAgID2pPCUPw%7C%7C?hl=en) — “5★ Duy Nguyen was great. He was communicative, honest, thoughtful about his work, and very professional. I would not hesitate to call him ag…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paVU5pMVZNMFJJTVdWc1ZXb3RNV1ZRUkRKek1GRRAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOjZUNi1VM0RIMWVsVWotMWVQRDJzMFE%7C%7C?hl=en) — “5★ Mike Farley came to fix a broken levered drain stopper in my bathroom sink. I also asked him to check out the toilet, because it had seem…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CbVNHSXpUemRPVUdWTVVtOXhTVVpPZVd4d1ZVRRAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOnBmSGIzTzdOUGVMUm9xSUZOeWxwVUE%7C%7C?hl=en) — “5★ Hamza was my tech and he was excellent. Couldn’t have asked for a better experience. He communicated clearly throughout the visit, took t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GS0xUZGpkbTVHVVZWSFZrUkpialUwVFhaVlRFRRAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOnFKLTdjdm5GUVVHVkRJbjU0TXZVTEE%7C%7C?hl=en) — “5★ Julien was fantastic.  He figured out quickly how to clear dirt from the humidifier which was preventing the water from going out the dis…”
- A recent review described appointment confirmations and reminder texts that made scheduling straightforward _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xJMVNrWnpSR2RCTjNOSVptWXpZazVCWVZRNGJuYxAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOlI1SkZzRGdBN3NIZmYzYk5BYVQ4bnc%7C%7C?hl=en) — “5★ I had a great experience with the HVAC maintenance team. Communication was excellent throughout the entire process—every question I had w…”
- A recent review said the company quoted $28,000 to replace a failed combo boiler _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tadWFrVmlZa1phZUV0TlFYUkljVlZKWmtRM2VtYxAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOkZuakViYkZaeEtNQXRIcVVJZkQ3emc%7C%7C?hl=en) — “1★ This company is dishonest and is trying to take advantage of people!

They came out to look at a combo boiler that failed. Gave us a quot…”
- A recent review said the company quoted $23,000 for a repair that a different contractor completed for about $200 _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOdlJEQlRSVXcxWDJkTFFXTTNPRWcyUjNsdkxVRRAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOkNvRDBTRUw1X2dLQWM3OEg2R3lvLUE%7C%7C?hl=en) — “1★ Extremely unprofessional. Quoted me at $23,000 for a fix that ended up being a 200 dollar fix. This company is not to be trusted.”
- A recent review called a $2,000-plus quote for a leaky pipe replacement inflated after hiring another plumber for a couple hundred dollars _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCS1ptTkNVM2hRV0hkZmVrVmZRM1ZQTVdaclExRRAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOjBKZmNCU3hQWHdfekVfQ3VPMWZrQ1E%7C%7C?hl=en) — “1★ Buyer beware! Inflated estimates!  Gave me an estimate for over $2000 for a simple leaky 12-inch pipe replacement. Hired another plumber …”
- A recent review said the company, after purchasing a Waltham business called Winters, did not honor a warranty on equipment installed the year before, leaving two elderly homeowners without heat _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KcU1sSTNabTgxTVdsMVN6bHFlVzl1VUZRelZHYxAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOmJqMlI3Zm81MWl1SzlqeW9uUFQzVGc%7C%7C?hl=en) — “1★ If I could leave 0 stars I would, not servicing a machine that was installed a year ago during the blizzard that isn’t working and leavin…”
- The Better Business Bureau lists 45 complaints on file for the company, which remains a BBB member _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/pa/harrisburg/profile/heating-and-air-conditioning/hl-bowman-llc-0241-70001216/complaints) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/pa/harrisburg/profile/heating-and-air-conditioning/hl-bowman-llc-0241-70001216/complaints) — “45 complaint(s) on file (count only)”
- Google shows a 4.8-star average from 1,089 ratings, and Best Pick Reports shows 4.9 stars from 1,303 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=144033234756496574&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.8★ from 1089 ratings”
  - [Best Pick Reports](https://www.bestpickreports.com/air-conditioning-and-heating/boston/hl-bowman-boston) — “Best Pick Reports: 4.9★ from 1303 ratings”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGZlYyc3dUR3RNUlZBMmNVZGtORlIyY0hoWlptYxAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOjFfV2swTGtMRVA2cUdkNFR2cHhZZmc%7C%7C?hl=en) — “5★ Had a cracked toilet in our basement.  Called and got an appointment two days later for a fix. Mike was knowledgeable and provided great …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pscGJrNTZaM2d0TlZwd2NuRkVha1ZhVjJFNWVIYxAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOjlpbk56Z3gtNVpwcnFEakVaV2E5eHc%7C%7C?hl=en) — “5★ I heard the ad on the radio and figured I'd give it a try for our clogged showers and sinks. The texting from HL Bowman was excellent, ev…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 5246-PL-C verified active”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SZk1tTlFNMHhrYjNCcGVVZ3haVXh6UlhORlpGRRAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOmRfMmNQM0xkb3BpeUgxZUxzRXNFZFE%7C%7C?hl=en) — “5★ We had an excellent experience with the crew from HL Bowman today.  The guys were personable and professional.  They replaced our furnace…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjNFEwWnpORGRMVUhoNGQyeDRObFZpUTFsM2RXYxAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOkc4Q0ZzNDdLUHh4d2x4NlViQ1l3dWc%7C%7C?hl=en) — “5★ Installed a new HVAC system in my condo in ~6 hrs. Efficient and professional.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjemJUSTBTVU5GTkVObVdFSnBSbUZLYUdSaGEwRRAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOkczbTI0SUNFNENmWEJpRmFKaGRha0E%7C%7C?hl=en) — “5★ Excellent professional installation of new gas furnace & AC heat pump system. Effectively brought installation up to code. Work completed…”
- Also offers Electrical _(confidence: medium)_
  - [Official Website](https://hlbowman.com) — “HL Bowman, Inc. provides same-day plumbing, heating, air conditioning, and electrical service for residential and commercial customers in ce…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjemJUSTBTVU5GTkVObVdFSnBSbUZLYUdSaGEwRRAB!2m1!1s0x0:0x1ffb576c182ecbe!3m1!1s2@1:CAIQACodChtycF9oOkczbTI0SUNFNENmWEJpRmFKaGRha0E%7C%7C?hl=en) — “5★ Excellent professional installation of new gas furnace & AC heat pump system. Effectively brought installation up to code. Work completed…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#5246-PL-C, plumber) — verified against the official MA state registry on 2026-06-29, never self-reported.

## Sources

- [Official Website](https://hlbowman.com): 80 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=HL%20Bowman%20Inc%20Plumbing%20Heating%20%26%20AC&query_place_id=ChIJ5wijtCKD44kRvuyCwXa1_wE): Listed on this source
- [Exa](https://hvacservice.io/ma/braintree/hl-bowman-inc-plumbing-heating-ac-1): 4 web mentions across the open web (each linked to its source)
- [Better Business Bureau](https://www.bbb.org/us/pa/harrisburg/profile/heating-and-air-conditioning/hl-bowman-llc-0241-70001216/complaints): Listed on this source
- [Best Pick Reports](https://www.bestpickreports.com/air-conditioning-and-heating/boston/hl-bowman-boston): 4.9★ from 1303 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.hlbowman.159308643.html): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=HL%20Bowman%20Inc%20Plumbing%20Heating%20%26%20AC&query_place_id=ChIJ5wijtCKD44kRvuyCwXa1_wE): 4.8★ from 1132 ratings

## Recent reviews

- **5/5 · Google Reviews · Stanley Wanucha · 2026-06-26**: Excellent professional installation of new gas furnace & AC heat pump system. Effectively brought installation up to code. Work completed promptly. LEAD Installer Kyle Moore and team, and electrician James Cobbs, were highly knowledgeable, committed to excellence, and delivered quality service. High…
- **5/5 · Google Reviews · Ivan Colon · 2026-06-26**: When I purchased my home in 2019, it was only about ten years old, so HVAC wasn’t top of mind. Fast forward to 2026, and I realized both of my central air units in this 3,000 sq/ft home were approaching 17 years old—well beyond their expected lifespan. My second-floor system was diagnosed with an ir…
- **5/5 · Google Reviews · Liza Paden · 2026-06-25**: Installed a new kitchen faucet, no more leaks and that is great.
- **5/5 · Google Reviews · Katherine Pendergast · 2026-06-24**: Gavin Marino is a star. He is very clear. Explains option. Does the work well.
- **5/5 · Google Reviews · Mary Humphrey · 2026-06-24**: Very professional , called this am in panic . Quick response. Unable to use kitchen sink . Pipe unable to snake pipe out . 65 + old  , needed to be replaced in cellar with all new PVC pipe. Nuy worked very hard , multi trips up and down stairs . Everything works as it should now .
- **5/5 · Google Reviews · Jeremy Chao · 2026-06-23**: JM was the plumber who completed the work. He did a great job and was very professional about explaining everything.
- **5/5 · Google Reviews · Joshua Brown · 2026-06-23**: Duy Nguyen was great. He was communicative, honest, thoughtful about his work, and very professional. I would not hesitate to call him again; I definitely feel that I was in trustworthy, professional hands.
- **5/5 · Google Reviews · Pamela Carlson · 2026-06-22**: We had an excellent experience with the crew from HL Bowman today.  The guys were personable and professional.  They replaced our furnace and air conditioner.  It was a long day of hard work for them and for us,  but after 10 days of no a/c we're grateful for their hard work.  Pam Carlson
- **5/5 · Google Reviews · Valerie Galchenko · 2026-06-22**: I had a great experience with the HVAC maintenance team. Communication was excellent throughout the entire process—every question I had was answered promptly, and I appreciated receiving appointment confirmation and reminder notifications on my phone a few days in advance.

The technician was highly…
- **5/5 · Google Reviews · Alex Elata · 2026-06-19**: Had a cracked toilet in our basement.  Called and got an appointment two days later for a fix. Mike was knowledgeable and provided great guidance for picking a new one that would meet our needs and at a decent price point. We scheduled him to come back the next morning and he installed it quickly bu…

---

Data freshness: last scanned 2026-07-31T15:58:33.133Z.
Cite as: HL Bowman Inc Plumbing Heating & AC — Tavlee (https://tavlee.com/contractor/hl-bowman-inc-plumbing-heating-and-ac-braintree)
Source: https://tavlee.com/contractor/hl-bowman-inc-plumbing-heating-and-ac-braintree