---
title: "Hometown Fuel LLC"
description: "Hometown Fuel LLC delivers heating oil and says on its website that it has served Newtown, CT and surrounding communities since 2009 as a family-owned and "
doc_version: "2026-10-09"
last_updated: "2026-10-09"
---

# Hometown Fuel LLC

**Trade:** Heating Oil Delivery · **Address:** 22 Longview Heights Rd, Newtown, CT 06470 · **Phone:** (203) 304-1922 · **Website:** https://myhometownfuel.com/?utm_source=NEXT&utm_medium=Google_website · **Languages:** English

**Rating: 4.1/5** (medium confidence) — from 38 reviews across 5 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Hometown Fuel LLC delivers heating oil and says on its website that it has served Newtown, CT and surrounding communities since 2009 as a family-owned and operated company. In a 2026 review, a customer wrote that they woke up to an empty tank in the middle of winter and Rich was there within hours to get them running again, when a company they had used before could not come until a day later.

In a 2025 review, a customer who said they had moved to Newtown two years earlier wrote that their boiler would not fire after they tried changing the filter themselves; at 8 p.m. the company called back and stayed on the phone for 30 minutes walking them through bleeding, priming and firing it. A 2023 customer said Cindy took a call at closing time and Rich came by within 15 minutes to fill their tanks, then, with the furnace giving them trouble, stayed for hours to help with repairs.

A 2021 reviewer who was not yet a customer asked for an emergency same-day delivery and wrote that a few hours later the owner showed up, filled the tank and bled the lines so the heat would come on. A 2025 customer whose rental property's tank sat empty after the renters left said their longtime supplier quoted a delay of nearly three weeks, while Rich took the call immediately and had everything taken care of. A 2026 customer who could not get a delivery from their regular company before a major storm said Hometown came out the next day and charged less than the old company. A 2025 customer said Rich delivered even though the driveway was icy.

A 2025 customer who had run out of oil several times wrote that the company refilled and purged the system and lit the pilot light, doing it free the first time while showing how to do it, and charging a fee if it happens again. A 2024 customer said they had used Hometown Fuel since 2011. Its Better Business Bureau grade is A+.

**Strengths:**
- Same-day emergency fill — a 2021 reviewer said the owner came within hours
- After-hours phone help — a 2025 customer was walked through restarting the boiler
- A closing-time delivery — a 2023 customer said Rich came within 15 minutes
- Icy driveway delivery — a 2025 customer said Rich delivered despite the ice

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Rated 5 stars from 60 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Hometown%20Fuel%20LLC&query_place_id=ChIJXet17F_854kR9ZKjt38uaTI) — “Google: 5★ from 60 ratings”
- Better Business Bureau grade of A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/newtown/profile/fuel-oil/hometown-fuel-llc-0111-87095766) — “Better Business Bureau grade: A+”
- Says it was established in 2009 and serves Newtown, CT and surrounding communities as a family-owned company _(confidence: medium)_
  - [Official Website](https://myhometownfuel.com) — “About (self-reported, verbatim): Established in 2009 and serving clients throughout Newtown, CT, and surrounding communities, Hometown Fuel …”
- A 2026 customer said Rich arrived within hours to restore heat after they woke to an empty tank _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25vM1pXUTFVbVZmWTFwdlZpMU1NRmxRUnpKMWNsRRAB!2m1!1s0x0:0x32692e7fb7a392f5!3m1!1s2@1:CAIQACodChtycF9oOno3ZWQ1UmVfY1pvVi1MMFlQRzJ1clE%7C%7C?hl=en-US) — “5★ I had a great experience with Hometown.  I knew I was low on oil and woke up to an empty tank and they were here within a couple of hours…”
- A 2025 customer said the company called back at 8 p.m. and spent 30 minutes on the phone walking them through restarting a boiler _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KVWNqTndVREZQWXpaeVFtMUtSa3RGTlRGTVFWRRAB!2m1!1s0x0:0x32692e7fb7a392f5!3m1!1s2@1:CAIQACodChtycF9oOmJUcjNwUDFPYzZyQm1KRktFNTFMQVE%7C%7C?hl=en-US) — “5★ My wife and I moved to Newtown 2 years ago and Hometown was recommended by the previous homeowner. That said, we have been thoroughly imp…”
- A 2023 customer said Rich came within 15 minutes of a closing-time call and stayed for hours to help with furnace repairs _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURGdGY3N2VnEAE!2m1!1s0x0:0x32692e7fb7a392f5!3m1!1s2@1:CIHM0ogKEICAgIDFtf77eg%7C%7C?hl=en-US) — “5★ Unbelievable service! Cindy took a call at closing time and Rich came by within 15 minutes to fill up our tanks. We were having some furn…”
- A 2021 reviewer said the owner made an emergency same-day delivery and bled the lines _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHNjVqYzdBRRAB!2m1!1s0x0:0x32692e7fb7a392f5!3m1!1s2@1:CIHM0ogKEICAgIDG65jc7AE%7C%7C?hl=en-US) — “5★ Ran out of oil on a very cold day.  I was not a current customer of Hometown’s but called them anyway and asked if they could make an eme…”
- A 2025 customer said a system purge and pilot relight was free the first time, with a fee if it happens again _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfM3ZQT1ZREAE!2m1!1s0x0:0x32692e7fb7a392f5!3m1!1s2@1:CIHM0ogKEICAgID_3vPOVQ%7C%7C?hl=en-US) — “5★ These guys, or should I say crew of amazing humans, are always ready to come help us out. We have run out of oil quite a few times, and t…”
- Specializes in Heating Oil Delivery _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWVlIxQTVPRjlMTkhwc2MzQldlRzE2ZWs1U09HYxAB!2m1!1s0x0:0x32692e7fb7a392f5!3m1!1s2@1:CAIQACodChtycF9oOkVVR1A5OF9LNHpsc3BWeG16ek5SOGc%7C%7C?hl=en-US) — “5★ Hometown Fuel provided excellent heating oil delivery service. They were on time, professional, and very easy to work with. The process w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWdWQzVXpRMjh0Y0VRemRqSm5OVTFPU0dwMVUxRRAB!2m1!1s0x0:0x32692e7fb7a392f5!3m1!1s2@1:CAIQACodChtycF9oOjVud3UzQ28tcEQzdjJnNU1OSGp1U1E%7C%7C?hl=en-US) — “5★ ⭐⭐⭐⭐⭐

I had a great experience with this heating oil delivery service. Rich were professional, reliable, and delivered exactly when they…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHNjVqYzdBRRAB!2m1!1s0x0:0x32692e7fb7a392f5!3m1!1s2@1:CIHM0ogKEICAgIDG65jc7AE%7C%7C?hl=en-US) — “5★ Ran out of oil on a very cold day.  I was not a current customer of Hometown’s but called them anyway and asked if they could make an eme…”
- Also offers HVAC / Heating & Cooling _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KVWNqTndVREZQWXpaeVFtMUtSa3RGTlRGTVFWRRAB!2m1!1s0x0:0x32692e7fb7a392f5!3m1!1s2@1:CAIQACodChtycF9oOmJUcjNwUDFPYzZyQm1KRktFNTFMQVE%7C%7C?hl=en-US) — “5★ My wife and I moved to Newtown 2 years ago and Hometown was recommended by the previous homeowner. That said, we have been thoroughly imp…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURGdGY3N2VnEAE!2m1!1s0x0:0x32692e7fb7a392f5!3m1!1s2@1:CIHM0ogKEICAgIDFtf77eg%7C%7C?hl=en-US) — “5★ Unbelievable service! Cindy took a call at closing time and Rich came by within 15 minutes to fill up our tanks. We were having some furn…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Hometown%20Fuel%20LLC&query_place_id=ChIJXet17F_854kR9ZKjt38uaTI): 5.0★ from 60 ratings
- [Local News](https://www.latimes.com/world-nation/story/2022-05-19/conklin-buffalo-shooter-story): Listed on this source
- [Official Website](https://myhometownfuel.com): 17 yrs in business · Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ct/newtown/profile/fuel-oil/hometown-fuel-llc-0111-87095766): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Hometown%20Fuel%20LLC&query_place_id=ChIJXet17F_854kR9ZKjt38uaTI): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Marty · 2026-03-18**: Hometown Fuel is a great company. They’re one of the few companies that really care about their customer. Ive been getting my oil from them for the past three years and their service is always prompt and courteous. Always there when I need them!
- **5/5 · Google Reviews · Everyday Cleaning · 2026-02-16**: Hometown Fuel provided excellent heating oil delivery service. They were on time, professional, and very easy to work with. The process was simple, pricing was fair, and the delivery was quick and efficient.

Highly recommend Hometown Fuel
Thank you Cindy and Rich
- **5/5 · Google Reviews · Debora L Dividino · 2026-02-16**: ⭐⭐⭐⭐⭐

I had a great experience with this heating oil delivery service. Rich were professional, reliable, and delivered exactly when they said they would. The ordering process was simple, and their customer service was very helpful and polite.

The delivery was quick and efficient, and the pricing w…
- **5/5 · Google Reviews · John W · 2026-02-10**: I had a great experience with Hometown.  I knew I was low on oil and woke up to an empty tank and they were here within a couple of hours to get me up and running again in the middle of winter.  Another company I had used in the past could not get there until a day later and Rich was here within hou…
- **5/5 · Google Reviews · Adam Tracy · 2026-02-04**: Excellent service! They helped me out in an emergency when other service providers left me with no options. Highly recommended. Owners are fantastic people as well.
- **5/5 · Google Reviews · David Plaue · 2026-01-30**: Great experience with Hometown Fuel.  I couldn't be happier with this company.  Just started having them deliver last year and they are a true blessing.  I knew I was close and was literally going to call them in the morning and I woke up to being out of oil.  They were over that afternoon and got m…
- **5/5 · Google Reviews · Kim Watson · 2026-01-25**: I did not know about this gem, but I am so happy to have found them!
When my regular oil company could not give me a delivery before this major storm, I happened to find Hometown Fuel LLC.
Not only were they able to come out the next day… but they were significantly cheaper than the “Discounted pric…
- **5/5 · Google Reviews · T. B. Garv · 2026-01-23**: Cindy and Rich have always gone above and beyond for me for over a decade now. They are more than helpful all of the time. I cannot thank them enough for all of the support over the years, even when I forget to call and need something last minute.
- **5/5 · Google Reviews · Peter Gerardi · 2026-01-19**: I have been getting deliveries from Rich and Cindy for years now. They are great people, very responsive and fairly priced. If supporting local small businesses is important to you, please give them a call.
- **5/5 · Google Reviews · Chris Cullen · 2026-01-14**: I was in urgent need of fuel and the Hometown Fuel company was beyond accommodating with excellent service! Thank you!

Chris

---

Data freshness: last scanned 2026-10-08T19:53:27.596Z.
Cite as: Hometown Fuel LLC — Tavlee (https://tavlee.com/contractor/hometown-fuel-llc-newtown)
Source: https://tavlee.com/contractor/hometown-fuel-llc-newtown

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