---
title: "Hometown Heating"
description: "Hometown Heating delivers home heating oil and propane and installs and services boilers, furnaces and air conditioning equipment, according to its BBB lis"
doc_version: "2026-10-09"
last_updated: "2026-10-09"
---

# Hometown Heating

**Trade:** Heating Oil Delivery · **Address:** 549 Wolf Den Rd, Brooklyn, CT 06234 · **Phone:** (860) 364-6247 · **Website:** https://www.hometownheating.com/ · **Languages:** English

**Rating: 4.1/5** (medium confidence) — from 209 reviews across 7 sources.
95% of sentiment-scored reviews read net-positive. Last 6 months: 53 reviews, 0 negative.

## The honest read

Hometown Heating delivers home heating oil and propane and installs and services boilers, furnaces and air conditioning equipment, according to its BBB listing. Its website lists 15 towns in its service area, among them Brooklyn, Putnam, Killingly and Woodstock, and the company says it has been in business 28 years. On Google it holds 4.9 stars from 350 ratings, and its BBB page shows an A+ grade.

A recent customer who said Hometown has been their oil provider for close to 30 years wrote that a technician came out within 2 hours of the call when one zone of the heating system gave no heat. A recent reviewer said the company replaced an oil tank and cleaned up after. A recent customer wrote that Neil fixed a propane leak the same day and came back to repair a furnace that was leaking water. A recent customer said the delivery drivers are careful and respect people's property.

In a 2025 review, a customer said that after a call about an oil burner at 8pm on a Saturday, a tech called back within 10 minutes and arrived in under 30. A 2025 customer wrote that Hometown installed their furnace and worked with them to integrate a solar hot water system.

A 2026 caller who was not yet a customer said that getting an oil delivery required filling out an application and having a tank inspection. A 2025 caller looking to have an oil furnace serviced said the company would only come out after a year-long service contract was signed. A 2025 customer said an oil order placed on a Thursday was promised for Friday, and they woke to a freezing house and waited all day before it was delivered.

**Strengths:**
- Fast heating repairs — a recent customer had a tech out within 2 hours
- Careful oil delivery — a recent customer said drivers respect people's property
- Oil tank replacement — a recent reviewer said the area was cleaned up after

**Concerns:**
- New-customer conditions — a 2026 caller was asked for an application and inspection
- Service contract terms — a 2025 caller was told to sign a year-long contract
- A late delivery — a 2025 customer woke to a freezing house and waited

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB lists home heating oil and propane delivery plus installation and service of boilers, furnaces and air conditioning equipment _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/brooklyn/profile/fuel-oil/hometown-heating-0261-256378) — “Services offered (Better Business Bureau): Home Heating Oil & Propane Delivery. Installation and service of boilers, furnaces, and air condi…”
- Its website lists a 15-town service area including Brooklyn, Putnam, Killingly and Woodstock _(confidence: medium)_
  - [Official Website](https://www.hometownheating.com) — “Stated service area (self-reported): Ashford, Hampton, Pomfret, Sterling, Chaplin, Killingly, Putnam, Thompson, Brooklyn, Windham, Canterbur…”
- The company says it has been in business 28 years _(confidence: low)_
  - [Official Website](https://www.hometownheating.com) — “Self-reported 28 years in business”
- 4.9 stars from 350 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Hometown%20Heating&query_place_id=ChIJ9dYkZ5eB5okRzbQDTfuIpEc) — “Google: 4.9★ from 350 ratings”
- A+ grade on its BBB page _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/brooklyn/profile/fuel-oil/hometown-heating-0261-256378) — “Better Business Bureau grade: A+”
- A recent customer had a technician out within 2 hours for a heating zone that gave no heat _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201VlgyOU5iMlZJWWxCdlZtMVFNRTh3VmtZNU5rRRAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOm5VX29Nb2VIYlBvVm1QME8wVkY5NkE%7C%7C?hl=en-US) — “5★ Hometown Heating has been my service and oil provider for close to 30 years. I highly recommend this company to you as they provide excel…”
- A recent customer said Neil fixed a propane leak the same day _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psbU1XUkphSEJZVVRaNlNGTjRURU0xT0ZOM1YyYxAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOjlmMWRJaHBYUTZ6SFN4TEM1OFN3V2c%7C%7C?hl=en-US) — “5★ Absolutely the best service ever. Neil was fantastic. Knowledgeable, friendly and efficient. Fixed a propane leak same day. My furnace wa…”
- A recent reviewer said the company replaced an oil tank and cleaned up after _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xUWNFVmlaa1poTVV4VGNVTmlWMUJvTkUxeWRuYxAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOm1QcEViZkZhMUxTcUNiV1BoNE1ydnc%7C%7C?hl=en-US) — “5★ Came out and replaced my oil tank even cleaned up after. Great job guys!!  Ty so much”
- A recent customer said the delivery drivers are careful and respect people's property _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSUVVVWkRhSEp3TjNwdVFucFBha1JYVVcwemJWRRAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOjRQUUZDaHJwN3puQnpPakRXUW0zbVE%7C%7C?hl=en-US) — “5★ I have been very happy with my service here at Hometown.   Everyone is very respectful and friendly. The delivery drivers are extremely c…”
- A 2025 customer said a tech arrived in under 30 minutes for an oil burner problem on a Saturday night _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5UmN6Rm5Rak0xV0hOVmJGSlpVbmhuTTBOWmQwRRAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOk9RczFnQjM1WHNVbFJZUnhnM0NZd0E%7C%7C?hl=en-US) — “5★ Called up for assistance with our oil burner 8pm on a Sat - call was answered by someone in the USA, problem reported, tech called within…”
- A 2026 caller who was not a customer was told an oil delivery required an application and a tank inspection _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taVGNHOXpkMlJ5TUhwWGRsQkhZMUJTZUdrMmMzYxAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOkZTcG9zd2RyMHpXdlBHY1BSeGk2c3c%7C%7C?hl=en-US) — “1★ If you are NOT a current customer and need oil, you can skip by. Called to get oil delivery and was told I need to fill out an applicatio…”
- A 2025 caller said oil furnace service required signing a year-long service contract first _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1WlkyUlpYMFZzVURGaVdFMDFjRkZEZDJ4NlNtYxAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOk5ZY2RZX0VsUDFiWE01cFFDd2x6Smc%7C%7C?hl=en-US) — “1★ Called looking to have an oil furnace serviced.  They asked if I was a customer.   Thought that was odd, I’m a potential customer.   To g…”
- A 2025 customer said a delivery promised for Friday left them waiting all day in a freezing house _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBOGMtOGZREAE!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CIHM0ogKEICAgMCA8c-8fQ%7C%7C?hl=en-US) — “3★ I ordered oil on Thursday was told delivery would be Friday. I woke up this morning to a freezing cold house. Luckily have a fireplace an…”
- Specializes in Heating Oil Delivery _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/brooklyn/profile/fuel-oil/hometown-heating-0261-256378) — “Services offered (Better Business Bureau): Home Heating Oil & Propane Delivery. Installation and service of boilers, furnaces, and air condi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBcGM3QzlnRRAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CIHM0ogKEICAgMDApc7C9gE%7C%7C?hl=en-US) — “5★ Fuel oil tank wasn't quite at half a tank. Got delivery on Friday afternoon before the snow storm.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKblV0TkhNb2FxYVFnEAE!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CIHM0ogKEJnUtNHMoaqaQg%7C%7C?hl=en-US) — “5★ The gentleman who delivered the oil was friendly and professional as usual. He was having a little trouble with his tablet that day and p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKUFluUlNaemxUZEZwRVozWmpUVTlYVFdkalVXYxAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOlJPYnRSZzlTdFpEZ3ZjTU9XTWdjUWc%7C%7C?hl=en-US) — “5★ Very friendly, responsive company with excellent products. Hometown did a great job installing our furnace and worked with us to integrat…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/brooklyn/profile/fuel-oil/hometown-heating-0261-256378) — “Services offered (Better Business Bureau): Home Heating Oil & Propane Delivery. Installation and service of boilers, furnaces, and air condi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201VlgyOU5iMlZJWWxCdlZtMVFNRTh3VmtZNU5rRRAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOm5VX29Nb2VIYlBvVm1QME8wVkY5NkE%7C%7C?hl=en-US) — “5★ Hometown Heating has been my service and oil provider for close to 30 years. I highly recommend this company to you as they provide excel…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kweWMzaHNjREZmYTI5eFUxcEZiVGRmWkhSNk1FRRAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOi0yc3hscDFfa29xU1pFbTdfZHR6MEE%7C%7C?hl=en-US) — “5★ I have been a customer of Hometown Heating for 20 years.  Their staff and Service Technicians are ALWAYS cordial, professional and quickl…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5UmN6Rm5Rak0xV0hOVmJGSlpVbmhuTTBOWmQwRRAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOk9RczFnQjM1WHNVbFJZUnhnM0NZd0E%7C%7C?hl=en-US) — “5★ Called up for assistance with our oil burner 8pm on a Sat - call was answered by someone in the USA, problem reported, tech called within…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKUFluUlNaemxUZEZwRVozWmpUVTlYVFdkalVXYxAB!2m1!1s0x0:0x47a488fb4d03b4cd!3m1!1s2@1:CAIQACodChtycF9oOlJPYnRSZzlTdFpEZ3ZjTU9XTWdjUWc%7C%7C?hl=en-US) — “5★ Very friendly, responsive company with excellent products. Hometown did a great job installing our furnace and worked with us to integrat…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Hometown%20Heating&query_place_id=ChIJ9dYkZ5eB5okRzbQDTfuIpEc): 4.9★ from 350 ratings
- [Reddit](https://www.reddit.com/r/stuffinutah/comments/1wf0j89/new_utah_jazz_upload_hometown_heat/): 0 community mentions discussing this business
- [Official Website](https://www.hometownheating.com): 28 yrs in business · Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ct/brooklyn/profile/fuel-oil/hometown-heating-0261-256378): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Hometown%20Heating&query_place_id=ChIJ9dYkZ5eB5okRzbQDTfuIpEc): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/hometown-heating): Listed on this source
- [Local News](https://www.dglobe.com/news/local/hometown-heating-and-cooling-brings-experienced-hvac-service-to-lismore): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Rich Speranza · 2026-10-07**: I’ve used Hometown for almost 10 years and have had nothing but the greatest experiences with them. The deliveries are on point, The Tech’s like Josh and Juneal do a great job. On time and quality work .
- **5/5 · Google Reviews · Claire Moniz · 2026-10-06**: Respectful  and courteous
- **5/5 · Google Reviews · Scott Levine · 2026-10-05**: Great experience.  Knowledgeable and professional guys.  I've never had a bad experience with Hometown, and this was certainly up to that standard.  I recommend them.
- **5/5 · Google Reviews · Sharon Bryant · 2026-10-05**: Every time we spoke with you on the phone everyone was very nice , explaining what has been done, Doug showed us and explained what was wrong and he was very knowledgeable
- **5/5 · Google Reviews · Vin · 2026-10-02**: Hometown Heating has been my service and oil provider for close to 30 years. I highly recommend this company to you as they provide excellent service and they are committed to customer satisfaction. Perfect example was that today, I noticed that 1 zone of my heating system was not providing any heat…
- **5/5 · Google Reviews · Patricia Coleman · 2026-10-01**: We had an after hours water leak/expansion tank issue. Lewis was very courteous, professional and completed the job quickly. Always feel like we're in good hands when we call for service.
- **5/5 · Google Reviews · Donna Avanecean · 2026-09-30**: Very quick service. Customer service is outstanding!
- **5/5 · Google Reviews · Susan Norden · 2026-09-25**: Great company to deal with. From customer service to the techs.
- **5/5 · Google Reviews · William Brower · 2026-09-22**: Good company!Very nice young man!
- **5/5 · Google Reviews · Barbara Czechowski · 2026-09-22**: I have been very happy with my service here at Hometown.   Everyone is very respectful and friendly. The delivery drivers are extremely careful and respect people’s property. The staff in the office.will go out of their way to help you resolve whatever your issue may be..
Thank you, Hometown Heating…

---

Data freshness: last scanned 2026-10-08T19:59:54.600Z.
Cite as: Hometown Heating — Tavlee (https://tavlee.com/contractor/hometown-heating-brooklyn)
Source: https://tavlee.com/contractor/hometown-heating-brooklyn

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