--- title: "HOP Energy" description: "HOP Energy is a heating-oil dealer whose own website lists heating oil delivery, online ordering and fuel tank services, with delivery locations in Connect" doc_version: "2026-10-09" last_updated: "2026-10-09" --- # HOP Energy **Trade:** Heating Oil Delivery · **Address:** 36 Brownstone Ave, Portland, CT 06480 · **Phone:** (866) 395-7220 · **Website:** https://hopenergy.com/ · **Languages:** English **Rating: 3.3/5** (high confidence) — from 218 reviews across 6 sources. 95% of sentiment-scored reviews read net-positive. Last 6 months: 10 reviews, 1 negative. ## The honest read HOP Energy is a heating-oil dealer whose own website lists heating oil delivery, online ordering and fuel tank services, with delivery locations in Connecticut, New York, Delaware, Pennsylvania, Massachusetts, Rhode Island, New Jersey and Vermont. The company says it has been in business for 90 years. One recent customer had no hot water on a Saturday. Omar came out that evening, found an empty oil tank and arranged a Monday delivery; Dan filled the tank early Monday, checked the furnace and found it had to be primed, and Sean arrived shortly after to get it running. That customer said Claudia agreed the tank should not have been allowed to run out and that no fees would be charged. A recent customer said Seth did an AC annual service and gave a clear explanation of what he did. A 2025 customer said Tony T. found a boiler caked with debris from too much oil feeding into it, then cleaned it out and adjusted the oil flow. A 2025 customer said the installation of a new oil tank went smoothly. In a 2022 review, a customer said Dean arrived on Christmas morning to address a burner problem when the house was about 50 degrees inside. On the delivery side, a 2026 Reddit commenter in r/Connecticut said they get oil through Hop Energy and that it delivers without prompting. A 2026 customer on automatic delivery, watching the tank on a camera from Florida, said a truck was being sent to fill it even though the company's records showed differently. A 2026 customer said Maria spent over an hour walking through a new contract line by line. A recent customer wrote that the company always says something is wrong and will not deliver unless it is replaced. A 2026 customer of 20 years said their price-lock plan had expired, the customer service person was rude, and a promised call from a manager never came. A 2026 customer said texts announcing next-day deliveries arrived at 6:40pm and that the reps and the answering service mishandled the rescheduling messages. A 2023 customer said a short service visit was billed with many extra charges, and a service manager removed one fee but not the rest. A 2024 reviewer wrote that a class action suit had been brought against the company over overcharging customers. **Strengths:** - Weekend emergency call — a recent customer got an oil delivery and a working furnace - Boiler cleaning — a 2025 customer said Tony T. cleaned a debris-caked boiler - Unprompted delivery — a 2026 Reddit commenter said deliveries come without prompting **Concerns:** - Delivery refusals — a recent customer said they won't deliver until items are replaced - Price-lock renewal — a 2026 customer said a manager never called back - Extra bill charges — a 2023 customer said a short visit carried many extras ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - The company's website lists heating oil delivery, online ordering and fuel tank services, with delivery locations in eight states _(confidence: high)_ - [Official Website](https://hopenergy.com) — “About (self-reported, verbatim): Heating Oil Close Heating Oil Open Heating Oil HEATING OIL SERVICES Heating Oil Delivery Order Online Today…” - The company says it has been in business for 90 years _(confidence: medium)_ - [Official Website](https://www.hopenergy.com) — “Self-reported 90 years in business” - A recent customer with no hot water had an empty tank filled and the furnace running after a weekend emergency call _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSRlMyWmtUblJFWVVwblNGbHNRMHBsV1hBNFpuYxAB!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CAIQACodChtycF9oOlRFS2ZkTnREYUpnSFlsQ0plWXA4Znc%7C%7C?hl=en-US) — “5★ We had no hot water on Saturday. A call to emergency service resulted in Omar's arrival in the dark that evening. He discovered an empty …” - A 2025 customer said a technician cleaned a debris-caked boiler and adjusted the oil flow _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KdUxXWlNlV042WjFwa1VqUXpNVXBwZUdaVk1IYxAB!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CAIQACodChtycF9oOmJuLWZSeWN6Z1pkUjQzMUppeGZVMHc%7C%7C?hl=en-US) — “5★ Last week, I put in a service call as I was getting loud noises emanating from my boiler. Was given an appointment within 2 days and Ton…” - A 2026 Reddit commenter said the company delivers oil without prompting _(confidence: medium)_ - [reddit.com](https://www.reddit.com/r/Connecticut/comments/1qwp7uk/question_recurring_heating_oil_deliveries/o3qoaw6/) — “r/Connecticut — I get oil through Hop Energy and they will come and do deliveries without prompting.” - Oil tank installation, described by a 2025 customer _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WbFlsTjRabkZpVUVoVk9GRnlWMTlaWmtGRlVFRRAB!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CAIQACodChtycF9oOmVlYlN4ZnFiUEhVOFFyV19ZZkFFUEE%7C%7C?hl=en-US) — “5★ Installing our new oil tank went very smoothly from Justin to both installers!” - A recent customer said the company will not deliver unless items it points out are replaced _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25vemVGcHdaMlZNYkdVMU9VcHVSR0p3TTJaNU9IYxAB!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CAIQACodChtycF9oOnozeFpwZ2VMbGU1OUpuRGJwM2Z5OHc%7C%7C?hl=en-US) — “1★ Never use them, they always say there is something wrong and they won't deliver unless you replace whatever they point out. Used the for…” - A 2026 customer said a manager never called back during a price-lock renewal dispute _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pnMk5GVkZaRzh4VmtkalEzQkxRall4ZFVwdFFuYxAB!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CAIQACodChtycF9oOjg2NFVFZG8xVkdjQ3BLQjYxdUptQnc%7C%7C?hl=en-US) — “1★ I have been a customer for 20 years My lock in price plan expired. I was told I would have to pay $280 to secure a price.75 cents above o…” - A 2023 customer said a short service visit was billed with many extra charges _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSdktMSDNnRRAB!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CIHM0ogKEICAgIDRvKLH3gE%7C%7C?hl=en-US) — “1★ Watch your bill. This company is known for adding charges. I had the service guy out here. He said "All I had to do was wipe the gunk off…” - A 2026 customer said reps and the answering service mishandled delivery scheduling messages _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxMFEyUmhTa1JoY0RWclpETktTVUU0YWtsUVRFRRAB!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CAIQACodChtycF9oOi10Q2RhSkRhcDVrZDNKSUE4aklQTEE%7C%7C?hl=en-US) — “1★ I received a text message on Tuesday 2/24 at 6:40pm alerting me of a delivery attempt scheduled for the next day. I called and told the r…” - Google shows 4.5 stars from 419 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Valley%20Oil&query_place_id=ChIJJUtA_0tK5okRSsr4NNkcp_s) — “Google: 4.5★ from 419 ratings” - Specializes in Heating Oil Delivery _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsdVdHeGhhM0JmZW5VMGNEZ3piemR1WHpkWGJVRRAB!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CAIQACodChtycF9oOkluWGxha3BfenU0cDgzbzduXzdXbUE%7C%7C?hl=en-US) — “5★ We are currently in FL with a ring camera on our oil tank. We are showing less than 1/4 left in tank and we are automatic delivery. E…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSRlMyWmtUblJFWVVwblNGbHNRMHBsV1hBNFpuYxAB!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CAIQACodChtycF9oOlRFS2ZkTnREYUpnSFlsQ0plWXA4Znc%7C%7C?hl=en-US) — “5★ We had no hot water on Saturday. A call to emergency service resulted in Omar's arrival in the dark that evening. He discovered an empty …” - [Official Website](https://hopenergy.com) — “About (self-reported, verbatim): Heating Oil Close Heating Oil Open Heating Oil HEATING OIL SERVICES Heating Oil Delivery Order Online Today…” - [reddit.com](https://www.reddit.com/r/Connecticut/comments/1qwp7uk/question_recurring_heating_oil_deliveries/o3qoaw6/) — “r/Connecticut — I get oil through Hop Energy and they will come and do deliveries without prompting.” - Also offers HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCanIySl9RRRAB!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CIHM0ogKEICAgICBjr2J_QE%7C%7C?hl=en-US) — “5★ Your technician Dean arrived on Christmas morning and saved our planned party from being cancelled. It was 7 degrees outside and about 50…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0NDU2d2J3EAE!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CIHM0ogKEICAgIDt456wbw%7C%7C?hl=en-US) — “5★ I recently converted my heating system from oil to propane and the entire team at Valley Oil / Hop Energy did an excellent job. There wer…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KdUxXWlNlV042WjFwa1VqUXpNVXBwZUdaVk1IYxAB!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CAIQACodChtycF9oOmJuLWZSeWN6Z1pkUjQzMUppeGZVMHc%7C%7C?hl=en-US) — “5★ Last week, I put in a service call as I was getting loud noises emanating from my boiler. Was given an appointment within 2 days and Ton…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvanJMRk9REAE!2m1!1s0x0:0xfba71cd934f8ca4a!3m1!1s2@1:CIHM0ogKEICAgIDojrLFOQ%7C%7C?hl=en-US) — “5★ Adding a shout out to Seth for conducting our 2026 AC annual service. After completing the work he provided me with a thorough assessment…” ## License No license record has been checked yet for this contractor. ## Sources - [Exa](https://hopenergy.com/): 0 web mentions across the open web (each linked to its source) - [Local News](https://www.football-asian.com/news/articleView.html?idxno=6314): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=HOP%20Energy&query_place_id=ChIJJUtA_0tK5okRSsr4NNkcp_s): Listed on this source - [Official Website](https://hopenergy.com): Self-reported profile and service details - [Reddit](https://www.reddit.com/r/thatHappened/comments/1nyjzhv/royal_poise_and_raw_hiphop_energy/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=HOP%20Energy&query_place_id=ChIJJUtA_0tK5okRSsr4NNkcp_s): 4.5★ from 419 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “I used valley oil / hop energy for 20 years. Then they jerked me around on something small” — u/Malapple in r/Connecticut (2026-05-26) — https://www.reddit.com/r/Connecticut/comments/1tome4u/do_people_shop_around_for_heating_oil_prices/oo297l4/ - “I get oil through Hop Energy and they will come and do deliveries without prompting.” — u/YOURE_GONNA_HATE_ME in r/Connecticut (2026-02-05) — https://www.reddit.com/r/Connecticut/comments/1qwp7uk/question_recurring_heating_oil_deliveries/o3qoaw6/ - “I paid 3000 through HOP energy in Oct 22” — u/YOURE_GONNA_HATE_ME in r/Connecticut (2024-02-27) — https://www.reddit.com/r/Connecticut/comments/1b19wiy/oil_tank_replacement/ksd8xh9/ - “It seems HOP energy is buying up a lot of the smaller companies” — u/beansoupscratch in r/Connecticut (2020-10-10) — https://www.reddit.com/r/Connecticut/comments/j8ez7b/new_homeowner_curious_about_price_on_oil_heating/g8bpxny/ ## Recent reviews - **5/5 · Google Reviews · Janette · 2026-10-06**: ⭐⭐⭐⭐⭐ Outstanding Customer Service from Rita! I recently contacted HOP Energy / Valley Oil Company with questions about my heating service plan, and I had the absolute pleasure of speaking with Rita. There are truly very few customer service agents out there of her calibre. Rita is incredibly intell… - **5/5 · Google Reviews · A. Nonymous · 2026-10-06**: Claudia was extremely helpful, knowledgeable and pleasant. She helped me get the best deal on oil, and thoroughly explained the various plans to me. - **5/5 · Google Reviews · sylvia garstka · 2026-09-15**: We had no hot water on Saturday. A call to emergency service resulted in Omar's arrival in the dark that evening. He discovered an empty oil tank and made a call to ensure oil delivery on Monday. Early Monday morning Dan arrived and filled the tank. He even went into the cellar, checked the furnace … - **5/5 · Google Reviews · Charles Wynn · 2026-08-31**: The answering service promptly and efficiently corrected the charges on my account. - **5/5 · Google Reviews · Dennis Fennessy · 2026-08-24**: I just dealt with Sandy to purchase a prepay oil purchase. She was very helpful and professional. - **5/5 · Google Reviews · Ed Ricciuti · 2026-08-19**: Veronica was a super customer service helper. - **5/5 · Google Reviews · R B · 2026-08-19**: Sandy was extremely helpful and courteous when enrolling us for our oil service. She conveyed the information clearly and accurately, and answered all of our questions to our full satisfaction. Thank you for helping us Sandy! - **5/5 · Google Reviews · Robert Curry · 2026-07-15**: I have been a customer for a few years now and I had an issue I needed help with. I called customer service and spoke with a young lady who was very pleasant, knowledgeable and and very helpful. I recommend hip energy to anyone looking for their heating needs. Robert Curry - **1/5 · Google Reviews · Sheila Guppy · 2026-07-06**: Never use them, they always say there is something wrong and they won't deliver unless you replace whatever they point out. Used the for years and then all this upsetting started. Never again!! - **5/5 · Google Reviews · Rich Sanders · 2026-06-10**: Adding a shout out to Seth for conducting our 2026 AC annual service. After completing the work he provided me with a thorough assessment of the system and a clear explanation of what he did. An expert, friendly, and professional. Thanks. Outstanding annual preventative maintenance on AC units. For… --- Data freshness: last scanned 2026-10-09T00:17:09.282Z. Cite as: HOP Energy — Tavlee (https://tavlee.com/contractor/hop-energy-portland) Source: https://tavlee.com/contractor/hop-energy-portland ## Sitemap [Full site index](https://tavlee.com/sitemap.md)