---
title: "Hope Plumbing"
description: "Hope Plumbing handles plumbing, heating and cooling, and its website lists a service area that includes Prospect, Waterbury, Cheshire, Naugatuck and Southb"
doc_version: "2026-10-15"
last_updated: "2026-10-15"
---

# Hope Plumbing

**Trade:** HVAC / Heating & Cooling · **Address:** 40 Union City Rd Ste 2A, Prospect, CT 06712 · **Phone:** (203) 217-3380 · **Website:** https://thehopecos.com/?utm_source=google&utm_medium=organic&utm_campaign=google-business-profile&utm_content=website · **Languages:** English

**Rating: 4.2/5** (medium confidence) — from 83 reviews across 8 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 54 reviews, 1 negative.

## The honest read

Hope Plumbing handles plumbing, heating and cooling, and its website lists a service area that includes Prospect, Waterbury, Cheshire, Naugatuck and Southbury. The company says it has been in business 9 years. It holds 4.9 stars from 94 Google ratings and an A+ grade from the Better Business Bureau.

A recent customer says the AC shut down on a Saturday, and on Monday Antonio diagnosed a bad capacitor in the outside condenser unit and replaced it. A recent customer says Jesse cleaned both furnaces in a multi-family home and explained everything before and after. A recent customer says Jesse and Dave came to look at ductless air conditioning units and that Dave explained the options in detail. A recent customer says a 62 year-old oil tank was replaced with a new Roth tank carrying a 30 year warranty.

On the plumbing side, a recent customer says Jonathan snaked the line from the toilet to the house trap after a backup caused by flushable wipes. A recent customer says Chris and Ryan came to move a waterline for a new toilet install. A recent customer who found a pinhole leak in a basement water line says someone was dispatched right away and the pipe was repaired quickly.

A 2024 customer said Josh came out first thing in the morning for a badly leaking water heater and had a new tank installed. A 2024 customer said they woke to no heat on a Sunday, someone was sent out in under two hours, and the heat was back on within 20 minutes.

A recent customer says a 15 minute drain snake cost $526 and refused a further $170 to open a plug in the floor. A 2025 customer said the plumber was a no-show and they had to call to learn the visit would be seven hours late.

**Strengths:**
- AC capacitor repair — a recent customer says Antonio replaced a bad capacitor
- Furnace cleaning — a recent customer says Jesse cleaned both furnaces
- A drain backup — a recent customer says Jonathan snaked the line to the trap
- A no-heat call — a 2024 customer said heat was back within 20 minutes

**Concerns:**
- Drain snake price — a recent customer says a 15 minute snake cost $526
- A missed visit — a 2025 customer said the plumber was seven hours late

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.9 stars from 94 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Hope%20Plumbing&query_place_id=ChIJMxQGgCjF54kR0O2b6_aGlss) — “Google: 4.9★ from 94 ratings”
- Better Business Bureau grade of A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/middlebury/profile/plumber/hope-plumbing-llc-0111-87107736) — “Better Business Bureau grade: A+”
- Lists a service area including Prospect, Waterbury, Cheshire, Naugatuck and Southbury _(confidence: high)_
  - [Official Website](https://thehopecos.com) — “Stated service area (self-reported): Prospect, Hope, Union, Middlebury, Waterbury, Cheshire, Naugatuck, Watertown, New Haven, Southington, W…”
- A recent customer says Antonio diagnosed and replaced a bad capacitor in an AC condenser unit _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oTVQwRjJVM0ZPYkhadE1FWjZaa3hrTmtOMVNXYxAB!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CAIQACodChtycF9oOmhMT0F2U3FObHZtMEZ6ZkxkNkN1SWc%7C%7C?hl=en-US) — “5★ Our AC unexpectedly shut down Saturday. Immediately called for service and was scheduled for today (Monday). Antonio arrived and quickly …”
- A recent customer says Jesse cleaned both furnaces in a multi-family home _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5SU1VOXFXa1F5UjI0dGNsWkJTbkJyTWt3MVkwRRAB!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CAIQACodChtycF9oOl9IMU9qWkQyR24tclZBSnBrMkw1Y0E%7C%7C?hl=en-US) — “5★ Jesse V. Was my technician today. He was such a great guy. Cleaned both the furnaces in my multi family home and explained everything bef…”
- A recent customer says Jonathan snaked the line from the toilet to the house trap _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25nME16Smlaa0poUzNaV1oybzNTRkp2Um1GbmVtYxAB!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CAIQACodChtycF9oOng0MzJiZkJhS3ZWZ2o3SFJvRmFnemc%7C%7C?hl=en-US) — “5★ Jonathan was great! We had a major backup in our plumbing caused by flushable wipes, and he was able to quickly diagnose and fix the issu…”
- A 2024 customer said Josh had a new water heater tank installed _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyaU1yN0hnEAE!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CIHM0ogKEICAgIDriMr7Hg%7C%7C?hl=en-US) — “5★ I called Hope when I discovered that our water heater was badly leaking all over the basement floor. They were able to schedule for the n…”
- A 2024 customer said someone came out in under two hours on a no-heat call and the heat was back on within 20 minutes _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkdzlQbU1REAE!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CIHM0ogKEICAgIDdw9PmMQ%7C%7C?hl=en-US) — “5★ I woke up Sunday morning with no heat and of course it was about 18 degrees outside - I Called Hope Plumbing and they sent a guy out in u…”
- A recent customer says a 15 minute drain snake cost $526 _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkeVJqRXdiRGg2WTJwSmNVcEROa1JIYlVsM1YyYxAB!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CAIQACodChtycF9oOjdyRjEwbDh6Y2pJcUpDNkRHbUl3V2c%7C%7C?hl=en-US) — “2★ Tech Chris was very attentive to the task at hand and was diligent in work & pleasant.
OVER PRICED for 15 minute drain snake $526.-asked …”
- A 2025 customer said the plumber was a no-show and seven hours late _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Wc1ZXOXNUa1owY0hoalFtWlJXbTVRY2twS2RVRRAB!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CAIQACodChtycF9oOnVsVW9sTkZ0cHhjQmZRWm5QckpKdUE%7C%7C?hl=en-US) — “1★ Plumber was a no-show. I had to call to find out that they’d be seven hours late.”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oTVQwRjJVM0ZPYkhadE1FWjZaa3hrTmtOMVNXYxAB!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CAIQACodChtycF9oOmhMT0F2U3FObHZtMEZ6ZkxkNkN1SWc%7C%7C?hl=en-US) — “5★ Our AC unexpectedly shut down Saturday. Immediately called for service and was scheduled for today (Monday). Antonio arrived and quickly …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5SU1VOXFXa1F5UjI0dGNsWkJTbkJyTWt3MVkwRRAB!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CAIQACodChtycF9oOl9IMU9qWkQyR24tclZBSnBrMkw1Y0E%7C%7C?hl=en-US) — “5★ Jesse V. Was my technician today. He was such a great guy. Cleaned both the furnaces in my multi family home and explained everything bef…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pFeVYxVmpSMmR5VGtsUGEwOVhlRVJEUVdOS1YzYxAB!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CAIQACodChtycF9oOjEyV1VjR2dyTklPa09XeERDQWNKV3c%7C%7C?hl=en-US) — “5★ Jesse and Dave, technicians with Hope Plumbing were sent to our home this morning to look at our ductless air conditioning units.  They w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkdzlQbU1REAE!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CIHM0ogKEICAgIDdw9PmMQ%7C%7C?hl=en-US) — “5★ I woke up Sunday morning with no heat and of course it was about 18 degrees outside - I Called Hope Plumbing and they sent a guy out in u…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SNFZWSjZMVVY0VDJ4V04wOTFla1YxTnpkaWNXYxAB!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CAIQACodChtycF9oOmR4VVJ6LUV4T2xWN091ekV1NzdicWc%7C%7C?hl=en-US) — “5★ I came to realize that I had a small pinhole leak in my water line located in the basement.  Don’t know how long it had been leaking but …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0emFITk9NM0pqZEV4dk9TMDJWamxtY1RsT04yYxAB!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CAIQACodChtycF9oOktzaHNOM3JjdExvOS02VjlmcTlON2c%7C%7C?hl=en-US) — “5★ I highly recommend Hope Plumbing for any plumbing needs. Chris and Ryan from Hope Plumbing came to move a waterline for a new toilet inst…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25nME16Smlaa0poUzNaV1oybzNTRkp2Um1GbmVtYxAB!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CAIQACodChtycF9oOng0MzJiZkJhS3ZWZ2o3SFJvRmFnemc%7C%7C?hl=en-US) — “5★ Jonathan was great! We had a major backup in our plumbing caused by flushable wipes, and he was able to quickly diagnose and fix the issu…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyaU1yN0hnEAE!2m1!1s0x0:0xcb9686f6eb9bedd0!3m1!1s2@1:CIHM0ogKEICAgIDriMr7Hg%7C%7C?hl=en-US) — “5★ I called Hope when I discovered that our water heater was badly leaking all over the basement floor. They were able to schedule for the n…”

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Yelp](https://www.yelp.com/biz/hope-plumbing-prospect): Listed on this source
- [Reddit](https://www.reddit.com/r/indianapolis/comments/1v4rl4o/hope_plumbing_going_for_telecomlevel_of_annoying/): 0 community mentions discussing this business
- [Google](https://www.google.com/maps/search/?api=1&query=Hope%20Plumbing&query_place_id=ChIJMxQGgCjF54kR0O2b6_aGlss): 4.9★ from 94 ratings
- [Official Website](https://thehopecos.com): 9 yrs in business · Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ct/middlebury/profile/plumber/hope-plumbing-llc-0111-87107736): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Hope%20Plumbing&query_place_id=ChIJMxQGgCjF54kR0O2b6_aGlss): Listed on this source
- [Procore Construction Network](https://network.procore.com/p/hope-plumbing-llc-prospect): Listed on this source
- [Local News](https://www.phcppros.com/articles/21037-redwood-services-announces-partnership-with-hope-plumbing): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · John Burke · 2026-10-05**: Our AC unexpectedly shut down Saturday. Immediately called for service and was scheduled for today (Monday). Antonio arrived and quickly diagnosed a bad capacitor in the condenser unit outside which he replaced to get up and running again. He has provided service here for years and is very knowledge…
- **5/5 · Google Reviews · Mark Liguori · 2026-09-30**: Jesse was very nice and professional.  He did a great job!
- **5/5 · Google Reviews · David Weiss · 2026-09-30**: I had my 62 year-old oil tank replaced with a brand new Roth with a 30 year warranty. The technician was great all the helpers were also. I am extremely pleased with the work and will recommend them as often as I can.
- **5/5 · Google Reviews · Orleen Dawes-Slater · 2026-09-29**: Chris Perez was my plumber from Hope Plumbing. Chris was amazing,  he was polite, caring, professional and competent. His work was neat and well done.
- **5/5 · Google Reviews · Lisa S · 2026-09-24**: Jesse V. Was my technician today. He was such a great guy. Cleaned both the furnaces in my multi family home and explained everything before and after. Very efficient and cleaned up after he was done. Price was great and setting up an appointment was super easy. Will request Jesse for next year's cl…
- **5/5 · Google Reviews · Michelle Dargon · 2026-09-23**: Today was my 1st service appointment with Hope Plumbing and Jesse was my technician. Jesse was on-time, thorough, friendly and knowledgeable. He took the time to address our concern and answer our questions.  He provided 5-star service.  Thank you, Jesse!
- **5/5 · Google Reviews · Joshua Torres · 2026-09-14**: Chris and Keith are amazing! Came in on an emergency call and took their time to get it right. Chris kept it professional and did things right.
- **5/5 · Google Reviews · Rick · 2026-09-01**: Well spoke and professional. Dave and Jesse were great!
- **5/5 · Google Reviews · Faye · 2026-09-01**: Awesome job ! Very polite, efficient & professional. Took care of everything right away & would definitely recommend!
- **5/5 · Google Reviews · Niraj Dhote · 2026-09-01**: Both Jessie and Dave were great to work with

---

Data freshness: last scanned 2026-10-13T15:07:01.386Z.
Cite as: Hope Plumbing — Tavlee (https://tavlee.com/contractor/hope-plumbing-prospect)
Source: https://tavlee.com/contractor/hope-plumbing-prospect

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