--- title: "Horizon Homes" description: "Horizon Homes sells home energy upgrades, and its BBB profile describes weatherization and heat pump installation, including insulation, air sealing and th" doc_version: "2026-10-05" last_updated: "2026-10-05" --- # Horizon Homes **Trade:** HVAC / Heating & Cooling · **Address:** 865 Spring St, Westbrook, ME 04092 · **Phone:** (207) 221-3221 · **Website:** http://www.horizonmaine.com/ · **Languages:** English **Rating: 3.4/5** (low confidence) — from 4 reviews across 6 sources. ## The honest read Horizon Homes sells home energy upgrades, and its BBB profile describes weatherization and heat pump installation, including insulation, air sealing and the installation of heat pumps, windows and doors. On its website, the company describes itself as family-owned and says that since 2006 it has helped over 2,500 Maine families cut their energy bills. The service area it lists runs from Westbrook and Portland out to Brunswick, Freeport, Standish and Cape Elizabeth. Google shows 4.8 stars from 71 ratings. A Google customer says the workers arrived on time, cleaned up completely and finished in half the time shown in their estimate, then billed only for actual time rather than the estimated cost. A Google customer says they sent the right guys to represent the company. A Google customer says the tech was over 20 minutes late, spent about 15 minutes on a quick visual inspection, and sent what they called a massively overinflated quote a few days later. That customer says Horizon will only do energy tests once a customer has engaged with them for the full cost of the project, and advises working with an energy auditor who will do tests and give a baseline first. **Strengths:** - A tidy, on-time job — a customer says they arrived on time and cleaned up completely - Billing actual time — a customer says they billed actual time, not the estimate **Concerns:** - A late arrival — a customer says the tech was over 20 minutes late - A high quote — a customer called the quote massively overinflated ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Google rating of 4.8 stars from 71 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Horizon%20Homes&query_place_id=ChIJ2YuLec2eskwRiGX2IE8Iv8c) — “Google: 4.8★ from 71 ratings” - BBB grade of A+ and BBB accredited _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/me/westbrook/profile/heat-pump/horizon-homes-0021-438802) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/me/westbrook/profile/heat-pump/horizon-homes-0021-438802) — “Better Business Bureau: accredited / certified / member” - Describes itself as family-owned and says it has worked with Maine families since 2006 _(confidence: medium)_ - [Official Website](http://www.horizonmaine.com) — “About (self-reported, verbatim): We're a family-owned company on a mission to make every home in Greater Portland comfortable, energy-effici…” - Its BBB profile describes weatherization and heat pump installation, including insulation and air sealing _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/me/westbrook/profile/heat-pump/horizon-homes-0021-438802) — “About (Better Business Bureau, self-described): Horizon Homes provides weatherization and heat pump installation services, including insulat…” - A customer says they arrived on time, cleaned up completely and billed only for actual time _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFeFFrTTJZMFkwU1RWUGFtY3hhSGRyZFVWQlVYYxAB!2m1!1s0x0:0xc7bf084f20f66588!3m1!1s2@1:CAIQACodChtycF9oOlExQkM2Y0Y0STVPamcxaHdrdUVBUXc%7C%7C?hl=en) — “5★ These folks exceeded my expectations. They arrived on time, did a very thorough and professional job, cleaned up completely and finished…” - A customer says the tech was over 20 minutes late and the quote was massively overinflated _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toQ2NtdFVWakV3YzE5MlJsUmpTRTVvZUZsRmNXYxAB!2m1!1s0x0:0xc7bf084f20f66588!3m1!1s2@1:CAIQACodChtycF9oOkhCcmtUVjEwc192RlRjSE5oeFlFcWc%7C%7C?hl=en) — “1★ Tech was over 20 minutes late and then spent about 15 minutes taking a quick visual inspection of our property. Sent a massively overinfl…” - Specializes in HVAC / Heating & Cooling _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/me/westbrook/profile/heat-pump/horizon-homes-0021-438802) — “About (Better Business Bureau, self-described): Horizon Homes provides weatherization and heat pump installation services, including insulat…” - Specializes in Insulation & Weatherization _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/me/westbrook/profile/heat-pump/horizon-homes-0021-438802) — “About (Better Business Bureau, self-described): Horizon Homes provides weatherization and heat pump installation services, including insulat…” - Also offers Windows / Siding / Gutters _(confidence: low)_ - [Better Business Bureau](https://www.bbb.org/us/me/westbrook/profile/heat-pump/horizon-homes-0021-438802) — “About (Better Business Bureau, self-described): Horizon Homes provides weatherization and heat pump installation services, including insulat…” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **not_found** — verified against the official ME state registry, never self-reported. Re-check at the official registry: https://www.pfr.maine.gov/ALMSOnline/ALMSQuery/SearchIndividual.aspx ## Sources - [Reddit](https://www.reddit.com/r/gaming/comments/1tcw2yy/forza_horizon_6_review_thread/): 0 community mentions discussing this business - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Horizon%20Homes&query_place_id=ChIJ2YuLec2eskwRiGX2IE8Iv8c): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/me/westbrook/profile/heat-pump/horizon-homes-0021-438802): Listed on this source - [Local News](https://southfloridaagentmagazine.com/2020/07/02/agent-snapshot-diana-lazo-realtor-horizon-homes/): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Horizon%20Homes&query_place_id=ChIJ2YuLec2eskwRiGX2IE8Iv8c): 4.8★ from 71 ratings - [Official Website](http://www.horizonmaine.com): 20 yrs in business · Self-reported profile and service details ## Recent reviews - **1/5 · Google Reviews · Angelica Eling · 2026-09-21**: Tech was over 20 minutes late and then spent about 15 minutes taking a quick visual inspection of our property. Sent a massively overinflated quote a few days later. It would take us over 35 years worth of 100% savings on our energy bills to recoup their proposed costs of improvement. Do yourself a… - **5/5 · Google Reviews · Adam Davis · 2026-08-31**: Very happy with my experiance with Horizon, from start to finish. - **5/5 · Google Reviews · Johnathan McGraw · 2026-07-23**: Great crew great experience. They sent the right guys to represent the company - **5/5 · Google Reviews · Stuart Axelrod · 2026-06-30**: These folks exceeded my expectations. They arrived on time, did a very thorough and professional job, cleaned up completely and finished in half the time shown in their estimate. The most surprising part to is that they only billed for actual time, not the estimated cost. That is more than rare i… --- Data freshness: last scanned 2026-10-05T03:40:07.013Z. Cite as: Horizon Homes — Tavlee (https://tavlee.com/contractor/horizon-homes-westbrook) Source: https://tavlee.com/contractor/horizon-homes-westbrook ## Sitemap [Full site index](https://tavlee.com/sitemap.md)