--- title: "Hygrade Home Services, LLC" description: "Hygrade Home Services installs heating and air conditioning: a recent customer said Steve and his team put in a new furnace and a central air heat pump, an" doc_version: "2026-10-09" last_updated: "2026-10-09" --- # Hygrade Home Services, LLC **Trade:** HVAC / Heating & Cooling · **Address:** 36 Sheldon Rd, Manchester, CT 06045 · **Phone:** (860) 918-3068 · **Languages:** English **Rating: 3.4/5** (medium confidence) — from 25 reviews across 7 sources. 72% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 1 negative. ## The honest read Hygrade Home Services installs heating and air conditioning: a recent customer said Steve and his team put in a new furnace and a central air heat pump, and that they didn't give up when the AC unit took some diagnosing. A 2025 Reddit commenter wrote of a "much, much better experience with hygrade out of manchester." On Google it holds 3.2 stars from 19 ratings. In a 2026 review, a customer whose furnace stopped working on a Thursday evening said one of Steve's workers was there by 8:30 the next morning, found the furnace broken beyond repair, and had a new one installed and working by Saturday noon, about 36 hours after the first call. In a 2023 review, a customer said Hygrade came out the same day to fix an air conditioner that broke down during a heatwave. In a 2014 Angi review, a customer said Steve Clark and his crew installed central air, including running the duct work, in an old colonial, then spent several days removing the old oil-burning furnace, water heater and oil tank and installed a tankless unit for heat and hot water. A recent 1-star customer said Hygrade never showed up or called for a scheduled AC service appointment and did not return their call. In a 2023 review, a customer said the owner agreed to replace a furnace mixing valve at no cost, then missed two appointments, and the customer ended up paying out of pocket. In a 2022 review, a customer said Hygrade defaulted on two separate annual maintenance dates. In a 2022 review, a customer who had a new AC and furnace installed said they had been trying to get a response to emails and calls for over a year. **Strengths:** - Fast furnace replacement — a 2026 customer had a new furnace within 36 hours - Same-day AC repair — a 2023 customer's air conditioner was fixed that day **Concerns:** - Missed appointment — a recent customer said no one showed or called - Slow follow-up — a 2022 customer waited over a year for a response ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Google rating of 3.2 stars from 19 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Hygrade%20Home%20Services%2C%20LLC&query_place_id=ChIJKTxduSdY5okRIXa-hERT4PQ) — “Google: 3.2★ from 19 ratings” - Furnace, central air and heat pump installation _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWSmEyODRUbVV5V0ZkNU1rMWlRaTFRYTIxWWVrRRAB!2m1!1s0x0:0xf4e0534484be7621!3m1!1s2@1:CAIQACodChtycF9oOlVJa284TmUyWFd5Mk1iQi1Qa21YekE%7C%7C?hl=en-US) — “5★ Steve and his team installed a new furnace and a central air heat pump a few months ago for us. We had a slight hiccup with our AC unit t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twUlNtcHpXVWhEZEhFdFJ6YzRRbmhXVjNkS1JsRRAB!2m1!1s0x0:0xf4e0534484be7621!3m1!1s2@1:CAIQACodChtycF9oOkpRSmpzWUhDdHEtRzc4QnhWV3dKRlE%7C%7C?hl=en-US) — “5★ Hygrade knocked it out of the park for me and my family. Thursday at 7pm my wife and I come to the startling realization that our furnac…” - [Angi](https://www.angi.com/companylist/us/ct/manchester/hygrade-home-services-llc-reviews-7457265.htm) — “I give my highest possible recommendation to Steve Clark and his firm, Hygrade. They completely renovated our home from a heating/air condit…” - A 2026 customer had a failed furnace replaced about 36 hours after calling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twUlNtcHpXVWhEZEhFdFJ6YzRRbmhXVjNkS1JsRRAB!2m1!1s0x0:0xf4e0534484be7621!3m1!1s2@1:CAIQACodChtycF9oOkpRSmpzWUhDdHEtRzc4QnhWV3dKRlE%7C%7C?hl=en-US) — “5★ Hygrade knocked it out of the park for me and my family. Thursday at 7pm my wife and I come to the startling realization that our furnac…” - A 2023 customer's air conditioner was repaired the same day during a heatwave _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKMTd1X2FnEAE!2m1!1s0x0:0xf4e0534484be7621!3m1!1s2@1:CIHM0ogKEICAgICJ17u_ag%7C%7C?hl=en-US) — “5★ I have used Hygrade for both installation and repair of several heating and cooling units over the years, and I cannot say enough good th…” - A 2014 customer described an oil-to-gas conversion with removal of the oil furnace and tank _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ct/manchester/hygrade-home-services-llc-reviews-7457265.htm) — “I give my highest possible recommendation to Steve Clark and his firm, Hygrade. They completely renovated our home from a heating/air condit…” - A recent customer said no one showed or called for a scheduled AC service _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0eFQzQTVVR2hpT0dsMVlsUjRhamxJYlhOS1ZtYxAB!2m1!1s0x0:0xf4e0534484be7621!3m1!1s2@1:CAIQACodChtycF9oOktxT3A5UGhiOGl1YlR4ajlIbXNKVmc%7C%7C?hl=en-US) — “1★ I do not recommend this business. Made an appointment to have our AC unit serviced. My husband took time off work for the appointment. Th…” - A 2023 customer said two appointments to replace a mixing valve were missed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoM3Ric09REAE!2m1!1s0x0:0xf4e0534484be7621!3m1!1s2@1:CIHM0ogKEICAgIDh3tbsOQ%7C%7C?hl=en-US) — “1★ BEWARE!! They will gladly take jobs and get paid, however when the works done and you have an issue good luck getting them to respond and…” - A 2022 customer said two annual maintenance dates were missed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPbzc3Zy1RRRAB!2m1!1s0x0:0xf4e0534484be7621!3m1!1s2@1:CIHM0ogKEICAgIDOo77g-QE%7C%7C?hl=en-US) — “2★ We had a fairly good experience with installation but responsiveness then and now for annual maintenance is lacking. I thought they were …” - A 2022 customer said emails and calls went unanswered for over a year _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1LU5hX1ZBEAE!2m1!1s0x0:0xf4e0534484be7621!3m1!1s2@1:CIHM0ogKEICAgICu-Na_VA%7C%7C?hl=en-US) — “2★ We used Hygrade to install a brand new upper mid-tier AC and furnace. The guys doing the install work were great. There were a few things…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWSmEyODRUbVV5V0ZkNU1rMWlRaTFRYTIxWWVrRRAB!2m1!1s0x0:0xf4e0534484be7621!3m1!1s2@1:CAIQACodChtycF9oOlVJa284TmUyWFd5Mk1iQi1Qa21YekE%7C%7C?hl=en-US) — “5★ Steve and his team installed a new furnace and a central air heat pump a few months ago for us. We had a slight hiccup with our AC unit t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twUlNtcHpXVWhEZEhFdFJ6YzRRbmhXVjNkS1JsRRAB!2m1!1s0x0:0xf4e0534484be7621!3m1!1s2@1:CAIQACodChtycF9oOkpRSmpzWUhDdHEtRzc4QnhWV3dKRlE%7C%7C?hl=en-US) — “5★ Hygrade knocked it out of the park for me and my family. Thursday at 7pm my wife and I come to the startling realization that our furnac…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKMTd1X2FnEAE!2m1!1s0x0:0xf4e0534484be7621!3m1!1s2@1:CIHM0ogKEICAgICJ17u_ag%7C%7C?hl=en-US) — “5★ I have used Hygrade for both installation and repair of several heating and cooling units over the years, and I cannot say enough good th…” - [Angi](https://www.angi.com/companylist/us/ct/manchester/hygrade-home-services-llc-reviews-7457265.htm) — “I give my highest possible recommendation to Steve Clark and his firm, Hygrade. They completely renovated our home from a heating/air condit…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Hygrade%20Home%20Services%2C%20LLC&query_place_id=ChIJKTxduSdY5okRIXa-hERT4PQ): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/hygrade-home-services-llc): Listed on this source - [Angi](https://www.angi.com/companylist/us/ct/manchester/hygrade-home-services-llc-reviews-7457265.htm): 4.3★ from 6 ratings - [HomeAdvisor](https://www.homeadvisor.com/rated.HygradeHomeServices.16774699.html): 4.9★ from 8 ratings - [Google](https://www.google.com/maps/search/?api=1&query=Hygrade%20Home%20Services%2C%20LLC&query_place_id=ChIJKTxduSdY5okRIXa-hERT4PQ): 3.2★ from 19 ratings - [Better Business Bureau](https://www.bbb.org/us/ct/manchester/profile/heating-and-air-conditioning/hygrade-home-services-llc-0111-87054281): Listed on this source - [Local News](https://www.zerofi.ai/pro/hygrade-home-services-llc-manchester-ct-b48abcd5-f60e-4d53-a32f-befcbdd68bf7): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Had a much, much better experience with hygrade out of manchester.” — u/JaKr8 in r/Connecticut (2025-01-15) — https://www.reddit.com/r/Connecticut/comments/1i1ix93/companies_to_get_hvac_replaced/m7az7r0/ - “But I get all my gas from hygrade.” — u/Turkyparty in r/Connecticut (2024-10-27) — https://www.reddit.com/r/Connecticut/comments/1gcyqm7/best_propane_in_eastern_ct/lu07sct/ ## Recent reviews - **5/5 · Google Reviews · Casey Capodicasa · 2026-07-16**: Steve and his team installed a new furnace and a central air heat pump a few months ago for us. We had a slight hiccup with our AC unit that took some diagnosing, but they didn’t give up. All his workers are professional and great at what they do. They don’t give up until the job is done 100% - **1/5 · Google Reviews · Eugenia Aeschlimann · 2026-06-06**: I do not recommend this business. Made an appointment to have our AC unit serviced. My husband took time off work for the appointment. They never showed up or called. I called the company. No answer and has not called me back. - **5/5 · Google Reviews · Feyzi Bagirov · 2026-03-12**: Steve from Hygrade services did a great job installing HVAC. Very professional, priced reasonably, great communications. Would recommend! - **5/5 · Google Reviews · Joseph Martinez · 2026-02-24**: Hygrade knocked it out of the park for me and my family. Thursday at 7pm my wife and I come to the startling realization that our furnace is broken. With “record setting” cold temps expected in a couple days I was extremely concerned. My wife scrambled to the internet and frantically starts searchi… - **1/5 · Google Reviews · Shannon Norris · 2025-11-19**: Driver with glasses beard and a beanie likes to drive 20+ MPH over the limit to dangerously cut people off while driving route 44/202 from New Hartford to Torrington CT commercial License plate BK19159. - **1/5 · Google Reviews · Maureen F. · 2025-07-02**: Disappointing. - **5/5 · Google Reviews · Harriet Hersh · 2025-01-21**: Overwhelmed with the honesty and integrity of the company. They are very responsive to calls for help. They only fix what is necessary and minimize the cost. I am so impressed with the owner, Steve Clark, . You can trust them to fix your furnace,and air conditioning equipment. - **5/5 · Google Reviews · Joshua Kons · 2023-07-06**: I have used Hygrade for both installation and repair of several heating and cooling units over the years, and I cannot say enough good things about them. I respectfully disagree with the critical comments. On multiple occasions other contractors comment about how precise and professional our instal… - **1/5 · Google Reviews · LLL LLL · 2023-03-09**: BEWARE!! They will gladly take jobs and get paid, however when the works done and you have an issue good luck getting them to respond and fullfill obligations. Mine was done some years ago, but its never too late for review. Put in furnace. mixing valve was not working properly.Reached out to the ow… - **5/5 · Google Reviews · Chris Bell · 2022-08-14**: I've had 2 systems installed by Hygrade. They are professional, prompt, and knowledge. If I have a service request, they can make it out to troubleshoot any issues in a timely manner. Pricing is good and they sell good products. I've recommended them to several coworkers and they've always been happ… --- Data freshness: last scanned 2026-10-08T22:24:24.712Z. Cite as: Hygrade Home Services, LLC — Tavlee (https://tavlee.com/contractor/hygrade-home-services-llc-manchester) Source: https://tavlee.com/contractor/hygrade-home-services-llc-manchester ## Sitemap [Full site index](https://tavlee.com/sitemap.md)