# I & M paving & masonry **Trade:** Masonry · **Address:** 285 Plantation St, Worcester, MA 01604 · **Phone:** (774) 322-7977 · **Website:** https://www.iandmpavingandmasonry.com/ · **Languages:** English **Rating: 1.7/5** (low confidence) — from 4 reviews across 6 sources. ## The honest read I & M Paving & Masonry is a Worcester contractor doing masonry construction, brick and stone repair, patios, sidewalks and driveways, along with paving work. The written record here is thin but troubling. A May 2025 Google review described paying half the job cost upfront for a project, getting one day of work, then no further contact — unreturned calls, no finished job — and called it a scam. A separate, undated review posted directly on the company's BBB page makes the same accusation in almost identical terms. A third review, also on BBB and undated, described a gutter installation that looked fine on the surface but was pitched incorrectly, had downspouts that weren't fastened, and an extra-cost no-overflow diverter that never worked. Against that, a November 2024 review from a property manager overseeing multiple properties called the company fast, efficient and excellent at communication, recommending it strongly. The company's BBB page shows an A letter grade, but that grade sits oddly next to the scam accusation posted on that very same BBB page — worth taking the letter grade with real skepticism rather than as reassurance. With one strong recommendation on one side and two independent scam accusations plus a real installation defect on the other, this is a business worth approaching carefully — get everything in writing, avoid large upfront deposits, and confirm any completed work, like gutters, is inspected before final payment. **Strengths:** - Property-manager praise — a 2024 review called them fast and communicative **Concerns:** - Scam accusations — two independent reviews described payment taken, work never finished - Gutter defects — a review described incorrect pitch and a broken diverter **Where sources disagree:** - BBB gives the company an A letter grade, yet BBB's own review section for the business includes a review calling it a scam — a real mismatch between the grade and BBB's own posted reviews ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A May 2025 review described paying half the job cost upfront, then getting one day of work followed by no further contact, unreturned calls, and no completed job, calling it a scam _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKeW9nc0QyOFB6V0tnEAE!2m1!1s0x0:0xad7786ac6003659!3m1!1s2@1:CIHM0ogKEJyogsD28PzWKg%7C%7C?hl=en) — “1★ This is a scam. We hired Jonathan and his nephew thanks to these reviews that was over a month ago no communication they came only one…” - A separate, undated BBB review also called the company a scam _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/paving-contractors/i-m-paving-and-masonry-0261-352502) — “If I could give no stars that would be it. This is a scam.” - An undated BBB review described a gutter installation that looked fine but was pitched incorrectly, had unfastened downspouts, and an extra-cost no-overflow diverter that didn't work _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/paving-contractors/i-m-paving-and-masonry-0261-352502) — “I had hired them to install gutters. They look nice but are not pitched correctly, downspouts are not fastened, and the extra money they cha…” - A November 2024 review from a property manager overseeing multiple properties called the company fast, efficient and excellent at communication, recommending it strongly _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzdnV1bmlnRRAB!2m1!1s0x0:0xad7786ac6003659!3m1!1s2@1:CIHM0ogKEICAgIC3vuunigE%7C%7C?hl=en) — “5★ As a Property manager with a large portfolio, we can always trust that I & M Paving & Masonry will get the job done quickly and efficient…” - Thumbtack lists the business as fully licensed and insured, though that is the directory's own unverified claim _(confidence: low)_ - [Thumbtack](https://www.thumbtack.com/ma/worcester/masonry-contractors/i-paving-masonry/service/508983942898614276) — “Licence listed on Thumbtack: fully licensed and insured” - Specializes in Masonry _(confidence: high)_ - [Thumbtack](https://www.thumbtack.com/ma/worcester/masonry-contractors/i-paving-masonry/service/508983942898614276) — “Services offered (Thumbtack): Masonry Construction Services, Brick or Stone Repair, Patio or porch, Sidewalk, Driveway” - [Thumbtack](https://www.thumbtack.com/ma/worcester/masonry-contractors/i-paving-masonry/service/508983942898614276) — “Thumbtack presents I & Paving & Masonry in Worcester as a masonry contractor with one 5.0-star customer rating, 17 years in business, and se…” - Also offers Paving _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/paving-contractors/i-m-paving-and-masonry-0261-352502) — “Services offered (Better Business Bureau): Paving Contractors” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/paving-contractors/i-m-paving-and-masonry-0261-352502) — “BBB profile identifies I & M Paving and Masonry as a Worcester paving contractor, not BBB accredited, with an A BBB letter grade; no custome…” - [Thumbtack](https://www.thumbtack.com/ma/worcester/masonry-contractors/i-paving-masonry/service/508983942898614276) — “Services offered (Thumbtack): Masonry Construction Services, Brick or Stone Repair, Patio or porch, Sidewalk, Driveway” - Also offers Windows / Siding / Gutters _(confidence: low)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/paving-contractors/i-m-paving-and-masonry-0261-352502) — “I had hired them to install gutters. They look nice but are not pitched correctly, downspouts are not fastened, and the extra money they cha…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://madpl.mylicense.com/Verification/ ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=I%20%26%20M%20paving%20%26%20masonry&query_place_id=ChIJByUT71G8RgIR7hOEb_uhU_0): 4.6★ from 12 ratings - [Google](https://www.google.com/maps/search/?api=1&query=I%20%26%20M%20paving%20%26%20masonry&query_place_id=ChIJByUT71G8RgIR7hOEb_uhU_0): 4.0★ from 4 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=I%20%26%20M%20paving%20%26%20masonry&query_place_id=ChIJByUT71G8RgIR7hOEb_uhU_0): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/paving-contractors/i-m-paving-and-masonry-0261-352502): Listed on this source - [Yelp](https://www.yelp.com/biz/i-and-m-paving-and-masonry-worcester): Listed on this source - [Thumbtack](https://www.thumbtack.com/ma/worcester/masonry-contractors/i-paving-masonry/service/508983942898614276): 5.0★ from 1 ratings - [Thumbtack](https://www.thumbtack.com/ma/worcester/masonry-contractors/i-paving-masonry/service/508983942898614276): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/i-m-paving-and-masonry): Listed on this source ## Recent reviews - **1/5 · Google Reviews · Nana · 2025-05-20**: This is a scam. We hired Jonathan and his nephew thanks to these reviews that was over a month ago no communication they came only one day took half of their money and since then they have not showed up again and calls to number has proved futile. Thankfully our ring doorbell and surround camera… - **5/5 · Google Reviews · Loca Rossi · 2024-11-06**: As a Property manager with a large portfolio, we can always trust that I & M Paving & Masonry will get the job done quickly and efficiently. would add 10 stars if I could. The communication is excellent. 10/10 recommend this company! Great business. - **Better Business Bureau · Nana A**: If I could give no stars that would be it. This is a scam. - **Better Business Bureau · Lisa S.**: I had hired them to install gutters. They look nice but are not pitched correctly, downspouts are not fastened, and the extra money they charged for the no overflow diverter does not work. --- Data freshness: last scanned 2026-08-24T06:11:30.362Z. Cite as: I & M paving & masonry — Tavlee (https://tavlee.com/contractor/i-and-m-paving-and-masonry-worcester) Source: https://tavlee.com/contractor/i-and-m-paving-and-masonry-worcester