--- title: "Ideal Kitchens Home Improvement, Inc." description: "Ideal Kitchens Home Improvement is a Chicopee kitchen and bath remodeler, and a recent Google customer said the company took a dark, outdated kitchen to a " doc_version: "2026-10-03" last_updated: "2026-10-03" --- # Ideal Kitchens Home Improvement, Inc. **Trade:** Bathroom Remodel · **Address:** 838 Grattan St, Chicopee, MA 01020 · **Phone:** (413) 532-2253 · **Website:** http://idealkitchens.us/ · **Languages:** English **Rating: 4.3/5** (high confidence) — from 56 reviews across 7 sources. 86% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read Ideal Kitchens Home Improvement is a Chicopee kitchen and bath remodeler, and a recent Google customer said the company took a dark, outdated kitchen to a bright one with custom cabinetry, countertops, lighting, a backsplash and a large island. The company says on its website that it has served Massachusetts and Connecticut since 1973. In a 2022 Google review, a customer said Steve's team did a complete kitchen remodel in 5 weeks, replacing cabinets, counter tops, sink, appliances, wall covering, plumbing, electrical and flooring, and that Linda communicated daily about the schedule. A 2024 Google customer described a full bathroom remodel with carpenters Scott and Jesse, about 10 years after the company had redone that customer's kitchen. In a 2025 Google review, a customer said the owner, Steve, offered design ideas for a bathroom and a kitchen renovation that gave them more storage space than expected. A 2023 customer said Carol coordinated picking new quartz, a sink and a payment plan for new kitchen counters. A 2025 r/northampton commenter said the company talked through a cabinet situation and gave advice on a project that was too small for them. A 2025 Google customer said they waited for a confirmed appointment and no one arrived, though the company apologized. A 2023 Google reviewer said whoever answered the phone was extremely unhelpful. In 2021, a Google reviewer said a rep insisted on refacing the old cabinets when the customer wanted a quote for a complete kitchen remodel. A 2024 Google customer said some of the subcontractors were less considerate of the living space than others. In a 2015 HomeAdvisor review, a customer said the finisher of the cabinet doors left a lot of imperfections and that a job meant to take two weeks took two months. A 2014 HomeAdvisor customer said a bath fan was badly installed and vented, that the company refused to fix it and was not respectful, and that it offered $300 if the customer removed a review. A 2013 HomeAdvisor customer said the granite and quartz installer was called back several times for workmanship issues and the job was never finished to the results they wanted. Its Massachusetts home improvement contractor registration, number 154158, is active on the state registry. The Better Business Bureau lists CS-095623. **Strengths:** - A full kitchen remodel — a recent customer described new cabinetry, counters and island - A five-week kitchen — a 2022 customer said Steve's team finished in 5 weeks - A repeat bathroom job — a 2024 customer returned after a kitchen 10 years earlier - Added storage — a 2025 customer said Steve's design added storage space **Concerns:** - A missed appointment — a 2025 customer said no one arrived as confirmed - An unhelpful phone call — a 2023 reviewer said the person answering was unhelpful - A pushed refacing quote — a 2021 reviewer wanted a full remodel quote instead - Inconsiderate subcontractors — a 2024 customer said some were less considerate of the home - Cabinet door finishing — a 2015 customer cited imperfections and a two-month job - A bath fan refusal — a 2014 customer said the company refused to fix it - A countertop installer — a 2013 customer said the job was never finished right ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A recent customer said the company remodeled a dark, outdated kitchen with custom cabinetry, countertops, lighting, a backsplash and a large island _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tScFNrWmlWR0oxZHpOV2JIUnVRMlZFUkRWVllsRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CAIQACodChtycF9oOkRpSkZiVGJ1dzNWbHRuQ2VERDVVYlE%7C%7C?hl=en-US) — “5★ We couldn’t be happier with our experience with Ideal Kitchens! From the very first meeting through the final installation, the entire te…” - A 2022 customer said Steve's team did a complete kitchen remodel in 5 weeks _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtcmJQcnpnRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgIDmrbPrzgE%7C%7C?hl=en-GB) — “5★ Steve's team at Ideal Kitchens did a complete kitchen remodel project for us in 5 weeks. They removed and replaced everything: cabinets, …” - A 2024 customer described a full bathroom remodel about 10 years after the company redid the customer's kitchen _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5OEphZUJnEAE!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgID98JaeBg%7C%7C?hl=en-US) — “5★ We recently completed a full bathroom remodel with Ideal Kitchens and Bath. We also used them approx 10 years ago on a complete kitchen r…” - A 2025 customer said Steve's design ideas for a bathroom and kitchen renovation added storage space _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KcU9USkdRV1JoWjNZdFlrNUtRVlY1ZFdack5FRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CAIQACodChtycF9oOmJqOTJGQWRhZ3YtYk5KQVV5dWZrNEE%7C%7C?hl=en-US) — “5★ We had a great experience with a bathroom and a kitchen renovation. The owner, Steve, had a lot of design ideas that we probably wouldn’t…” - A 2023 customer said Carol coordinated new quartz counters, a sink and a payment plan _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4MjhYRlpREAE!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgICx28XFZQ%7C%7C?hl=en-US) — “5★ We had our kitchen counters redone through Ideal Kitchens, a huge step towards our kitchen remodel. We originally bought a home that used…” - A 2025 customer said no one arrived for a confirmed appointment _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xObmFXTTVNMmt4V0UxTFV6Z3lNR1Z2Y1ZaU01YYxAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CAIQACodChtycF9oOlNnaWM5M2kxWE1LUzgyMGVvcVZSMXc%7C%7C?hl=en-US) — “1★ We made an appointment. They confirmed the appointment by calling me a business day before. I waited and no one arrived. I called and …” - A 2023 reviewer said whoever answered the phone was extremely unhelpful _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4bW9QMVhREAE!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgICxmoP1XQ%7C%7C?hl=en-US) — “1★ Looking to remodel my kitchen and 2 bathroooms. Called this business just now: IK: "Ideal Kitchens" Me: "Hi I have a kitchen and 2 b…” - A 2021 reviewer said a rep insisted on refacing cabinets instead of quoting a complete kitchen remodel _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHOHBUcXpRRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgIDG8pTqzQE%7C%7C?hl=en-GB) — “2★ Wanted a quote for a complete kitchen remodel but rep insisted we should just reface the old cabinets regardless and wrote the quote to …” - A 2024 customer said some of the subcontractors were less considerate of the living space than others _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkbjVlUi1RRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgICdn5eR-QE%7C%7C?hl=en-US) — “5★ We worked with Ideal on a full kitchen remodel. From start to finish, they were easy to work with. They stuck to their estimate and tim…” - A 2015 customer said the cabinet door finishing had a lot of imperfections and a two-week job took two months _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/chicopee/ideal-kitchens-home-improvement-inc-reviews-1.htm) — “Lyle & his son, Jeffrey, did excellent carpentry work, but the finisher of the cabinet doors did not do a satisfactory job in finishing the …” - [HomeAdvisor](https://www.homeadvisor.com/rated.IdealKitchensHome.10478412.html) — “4★ Lyle & his son, Jeffrey, did excellent carpentry work, but the finisher of the cabinet doors did not do a satisfactory job in finishing t…” - A 2014 customer said a bath fan was badly installed and vented, the company refused to fix it, and it offered $300 if the customer removed a review _(confidence: high)_ - [Angi](https://www.angi.com/companylist/us/ma/chicopee/ideal-kitchens-home-improvement-inc-reviews-1.htm) — “Last summer Ideal Kitchens did some renovations in our bathroom, including installing and venting a new bath fan and patching a ceiling. Whe…” - [HomeAdvisor](https://www.homeadvisor.com/rated.IdealKitchensHome.10478412.html) — “0.5★ Last summer Ideal Kitchens did some renovations in our bathroom, including installing and venting a new bath fan and patching a ceiling…” - A 2013 customer said the granite and quartz installer was called back several times for workmanship issues _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/chicopee/ideal-kitchens-home-improvement-inc-reviews-1.htm) — “Ideal Kitchens farms out their installations of granite and quartz to a Western Massachusetts. The installing company was called back severa…” - [HomeAdvisor](https://www.homeadvisor.com/rated.IdealKitchensHome.10478412.html) — “3★ Ideal Kitchens farms out their installations of granite and quartz to a Western Massachusetts. The installing company was called back sev…” - Its Massachusetts home improvement contractor registration, number 154158, is active on the state registry _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 154158 registry-verified active — registry holder of record: IDEAL KITCHENS HOME IMPROVEMENT, INC.” - The company says it has served Massachusetts and Connecticut since 1973 _(confidence: low)_ - [Official Website](http://idealkitchens.us) — “About (self-reported, verbatim): Ideal Kitchens Home Improvement, Inc. has been serving Massachusetts & Connecticut since 1973, with the are…” - Specializes in Bathroom Remodel _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KcU9USkdRV1JoWjNZdFlrNUtRVlY1ZFdack5FRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CAIQACodChtycF9oOmJqOTJGQWRhZ3YtYk5KQVV5dWZrNEE%7C%7C?hl=en-US) — “5★ We had a great experience with a bathroom and a kitchen renovation. The owner, Steve, had a lot of design ideas that we probably wouldn’t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKUFdqTkxlRUZyVjE5MWNUbE5UM3BEYlY5emVVRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CAIQACodChtycF9oOjJPWjNLeEFrV191cTlNT3pDbV9zeUE%7C%7C?hl=en-US) — “5★ Ideal Kitchens installed a new kitchen and a new bathroom plus other projects in my house. The crew was very professional.The the work w…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfLWEzWFJBEAE!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgIC_-a3XRA%7C%7C?hl=en-US) — “5★ We recently had our shower surround replaced by Ideal. Steve and his team are professional and creative. I especially appreciate their wi…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5OEphZUJnEAE!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgID98JaeBg%7C%7C?hl=en-US) — “5★ We recently completed a full bathroom remodel with Ideal Kitchens and Bath. We also used them approx 10 years ago on a complete kitchen r…” - Specializes in Kitchen Remodel _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tScFNrWmlWR0oxZHpOV2JIUnVRMlZFUkRWVllsRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CAIQACodChtycF9oOkRpSkZiVGJ1dzNWbHRuQ2VERDVVYlE%7C%7C?hl=en-US) — “5★ We couldn’t be happier with our experience with Ideal Kitchens! From the very first meeting through the final installation, the entire te…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OVk4xTlpNRmN3TFUxZlJVUlpZVGQxVDBoYWVVRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CAIQACodChtycF9oOnNVN1NZMFcwLU1fRURZYTd1T0haeUE%7C%7C?hl=en-US) — “5★ I couldn’t be happier with my experience with Ideal Kitchens! From start to finish, their team was professional, attentive, and clearly p…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3N3NiS0R3EAE!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgIC77sbKDw%7C%7C?hl=en-US) — “5★ We just had our kitchen gutted and redone. The team at IK was incredible and they did an amazing job!! I can't recommend them enough!!!!” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtcmJQcnpnRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgIDmrbPrzgE%7C%7C?hl=en-GB) — “5★ Steve's team at Ideal Kitchens did a complete kitchen remodel project for us in 5 weeks. They removed and replaced everything: cabinets, …” - Also offers General Contractor / Remodeling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKUFdqTkxlRUZyVjE5MWNUbE5UM3BEYlY5emVVRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CAIQACodChtycF9oOjJPWjNLeEFrV191cTlNT3pDbV9zeUE%7C%7C?hl=en-US) — “5★ Ideal Kitchens installed a new kitchen and a new bathroom plus other projects in my house. The crew was very professional.The the work w…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtcmJQcnpnRRAB!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgIDmrbPrzgE%7C%7C?hl=en-GB) — “5★ Steve's team at Ideal Kitchens did a complete kitchen remodel project for us in 5 weeks. They removed and replaced everything: cabinets, …” - Also offers Specialty Services _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4MjhYRlpREAE!2m1!1s0x0:0x8a9d0d662c109a60!3m1!1s2@1:CIHM0ogKEICAgICx28XFZQ%7C%7C?hl=en-US) — “5★ We had our kitchen counters redone through Ideal Kitchens, a huge step towards our kitchen remodel. We originally bought a home that used…” - Also offers Carpentry _(confidence: low)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.IdealKitchensHome.10478412.html) — “5★ This is not my first experience with Ideal Kitchens. My original project was a kitchen remodel and a bathroom remodel. Next, I had new st…” ## License Status: **active** (#154158, hic) — verified against the official MA state registry on 2026-09-26, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Angi](https://www.angi.com/companylist/us/ma/chicopee/ideal-kitchens-home-improvement-inc-reviews-1.htm): 4.3★ from 33 ratings - [HomeAdvisor](https://www.homeadvisor.com/rated.IdealKitchensHome.10478412.html): 4.3★ from 33 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Ideal%20Kitchens%20Home%20Improvement%2C%20Inc.&query_place_id=ChIJH590S87d5okRYJoQLGYNnYo): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Ideal%20Kitchens%20Home%20Improvement%2C%20Inc.&query_place_id=ChIJH590S87d5okRYJoQLGYNnYo): 4.5★ from 70 ratings - [Official Website](http://idealkitchens.us): 30 yrs in business · Self-reported profile and service details - [Exa](https://www.masterbrandcabinets.com/dealers/ma/chicopee/020139028207/): 0 web mentions across the open web (each linked to its source) - [Better Business Bureau](https://www.bbb.org/us/ma/chicopee/profile/bathroom-design/ideal-kitchens-home-improvement-inc-0261-200352): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “The project was a bit too small for them, but they were super nice and just wanted to talk about the cabinet situation and to give me advice (find a handyman). If I ever have a bigger project I'm defi…” — u/MayorMcFrumples in r/northampton (2025-06-28) — https://www.reddit.com/r/northampton/comments/1listd2/any_recommendations_for_contractors_for_small/n08n25j/ - “Ideal Kitchens in Chicopee was fantastic.” — u/Coarticulator_ in r/northampton (2025-06-24) — https://www.reddit.com/r/northampton/comments/1listd2/any_recommendations_for_contractors_for_small/mzlmfle/ - “Suggest Ideal Kitchens in Chicopee. Steve is incredible.” — u/Coarticulator_ in r/northampton (2024-07-29) — https://www.reddit.com/r/northampton/comments/1ef170r/recommendations_for_kitchen_remodel/lfk7etw/ ## Recent reviews - **5/5 · Google Reviews · Millie Ojeda · 2026-07-18**: We couldn’t be happier with our experience with Ideal Kitchens! From the very first meeting through the final installation, the entire team was professional, knowledgeable, and truly committed to bringing our vision to life. Our kitchen went from a dark, outdated space to one that is bright, warm, … - **5/5 · Google Reviews · Malik Mccalop · 2026-03-20**: Just here to drop a 5 star because a lot of unfair 1 stars……. - **5/5 · Google Reviews · John Russell · 2025-11-04**: I couldn’t be happier with my experience with Ideal Kitchens! From start to finish, their team was professional, attentive, and clearly passionate about what they do. The design process was smooth and collaborative — they listened to every detail of what I wanted and brought it to life even better t… - **1/5 · Google Reviews · Jon Weatherborn · 2025-08-11**: We made an appointment. They confirmed the appointment by calling me a business day before. I waited and no one arrived. I called and they asked if they can reschedule for another time. A kitchen renovation is stressful enough. If they can't arrive for the first meeting on time, I expect the re… - **5/5 · Google Reviews · Allen B · 2025-07-12**: We had a great experience with a bathroom and a kitchen renovation. The owner, Steve, had a lot of design ideas that we probably wouldn’t have thought of and we accepted just about all of his suggestions. It gave us a lot more storage space than we expected. The carpenters were skilled, thoughtful a… - **5/5 · Google Reviews · Zbigniew Mazgula · 2025-06-23**: Ideal Kitchens installed a new kitchen and a new bathroom plus other projects in my house. The crew was very professional.The the work was excellent. The office people were very easy to work with. I highly recommend them. - **5/5 · Google Reviews · Thea F · 2025-01-17**: We recently had our shower surround replaced by Ideal. Steve and his team are professional and creative. I especially appreciate their willingness to follow through on a small project. Their attention to quality, detail, and communication were excellent! - **5/5 · Google Reviews · kathy nguyen · 2024-10-09**: The whole process is longer than expected but the communication was spot on. Floor man Sergi was top notch. Tim was great, Steve and Carol was so attentive. I will come back for more projects. Very happy with how my kitchen turned out. 100% stay within estimated price - **5/5 · Google Reviews · Stephanie Olech · 2024-08-15**: We just had our kitchen gutted and redone. The team at IK was incredible and they did an amazing job!! I can't recommend them enough!!!! - **5/5 · Google Reviews · Laura Dubreuil · 2024-06-19**: This company is top knotch with every person who came into our home to work on our kitchen. Everything is scheduled and they are very fixed on finishing in a timely manner. I highly recommend this company. We are so happy with the work they did in our new kitchen. --- Data freshness: last scanned 2026-09-28T01:56:21.381Z. Cite as: Ideal Kitchens Home Improvement, Inc. — Tavlee (https://tavlee.com/contractor/ideal-kitchens-home-improvement-inc-chicopee) Source: https://tavlee.com/contractor/ideal-kitchens-home-improvement-inc-chicopee ## Sitemap [Full site index](https://tavlee.com/sitemap.md)