# Immaculate pool service

**Trade:** Pool Cleaning · **Phone:** (508) 225-1812 · **Languages:** English

**Rating: 3.4/5** (low confidence) — from 11 reviews across 5 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Pool cleaning is the through-line here: homeowners describe sparkling water, recurring maintenance, heater repairs and fast troubleshooting. Immaculate Swimming Pools is profiled in Sag Harbor, New York, and BBB says it has been in business for 21 years; HomeAdvisor lists pool cleaning, pool-heater installation and heater repair among its services.

The strongest written accounts are specific. A July 2025 Google reviewer at a large complex praised quick responses to pool problems and said the water looked great. In 2021 and 2021, two other Google reviewers described knowledgeable, quick service, a clean pool and useful filter guidance. Older HomeAdvisor reviews add heater repairs, weekly cleaning and a pool opening completed in three days: one homeowner writing in 2018 said other companies had walked away from the heater, while an April 2013 reviewer described a spa-gasket leak repaired within 24 hours. HomeAdvisor reports 4.3 stars from eight ratings; the written history runs from 2013 through 2025, so the older detailed accounts are useful history rather than proof of today's exact crew or process.

There is one concrete item to settle before booking. BuildZoom lists Southampton Swimming Pool Contractor license L001732 as inactive/expired and says it could not verify an active license; confirm the current municipal status directly before work begins. The company also offers free estimates and warranties according to HomeAdvisor, so ask what each covers in writing.

This looks like a sensible call for routine pool service, pool openings, and equipment or leak troubleshooting, especially when response time matters. Confirm the current license, scope, warranty terms and who will handle the job; the Google comments use the names John and Johnny while HomeAdvisor's profile is written by Thomas Everett, and the sources do not explain that difference.

**Strengths:**
- Responsive service — recent reviewer praised quick pool troubleshooting
- Clear water — reviewers describe sparkling, well-maintained pools
- Heater repairs — detailed review cites repair others declined

**Concerns:**
- License status — BuildZoom reports Southampton license inactive or expired
- Written history — detailed accounts are mostly older than five years

**Where sources disagree:**
- Google reviews refer to John and Johnny, while the HomeAdvisor profile is written by Thomas Everett; the sources do not explain the relationship.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB profiles the business in Sag Harbor, New York and reports 21 years in business. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ny/sag-harbor/profile/pool-maintenance/immaculate-swimming-pools-inc-0121-160588) — “BBB profiles Immaculate Swimming Pools, Inc. of Sag Harbor, New York as a non-accredited pool-maintenance and pool-service corporation with …”
- The stated service mix includes pool maintenance, pool cleaning and pool-heater installation and repair. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ny/sag-harbor/profile/pool-maintenance/immaculate-swimming-pools-inc-0121-160588) — “Services offered (Better Business Bureau): Pool Maintenance, Pool Service”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ImmaculateSwimmingPools.26500079.html) — “Services offered (HomeAdvisor): Swimming Pool Cleaning and Maintenance Service, Swimming Pool Heaters Installation and Replacement, Swimming…”
- A July 2025 Google reviewer at a large complex praised quick responses to pool issues and clear water. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOMVpUUkdUbFZ0VUZST1Z6TnZTVmxyWTFkYVNIYxAB!2m1!1s0x0:0x2ac6c5cc2b762396!3m1!1s2@1:CAIQACodChtycF9oOkN1ZTRGTlVtUFROVzNvSVlrY1daSHc%7C%7C?hl=en) — “5★ We have a fairly big complex with a unique pool with past problems with pool service, we found John hired him. He’s been so attentive qui…”
- Google reviewers in 2021 described knowledgeable service, sparkling pool cleaning and filter guidance. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2N0k3XzJRRRAB!2m1!1s0x0:0x2ac6c5cc2b762396!3m1!1s2@1:CIHM0ogKEICAgID67I7_2QE%7C%7C?hl=en) — “5★ The service we got was absolutely above and beyond no questions asked, Johnny was knowledgeable funny quick and was great doing business …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2cnVTS3BnRRAB!2m1!1s0x0:0x2ac6c5cc2b762396!3m1!1s2@1:CIHM0ogKEICAgIC6ruSKpgE%7C%7C?hl=en) — “5★ John is Top Notch helped clean my pool..It was Sparkling !...Gave me pointers on running the filter properly too.”
- A 2018 HomeAdvisor reviewer said the company repaired a pool heater when other companies walked away. _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ImmaculateSwimmingPools.26500079.html) — “5★ Excellent service, trained professionals, reliable and competent. Repaired our pool heater when other companies walked away. Great job an…”
- An April 2013 HomeAdvisor review described a pool opening and spa-gasket leak repair completed within three days and 24 hours respectively. _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ImmaculateSwimmingPools.26500079.html) — “This has got to be the best pool company in East Hampton. ( I would know, one of them (Hampton Pool Care) took $3,000 at the beginning of th…”
- HomeAdvisor reports 4.3 stars from eight ratings. _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ImmaculateSwimmingPools.26500079.html) — “HomeAdvisor: 4.3★ from 8 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ImmaculateSwimmingPools.26500079.html) — “HomeAdvisor profiles Immaculate Swimming Pools, Inc. in Sag Harbor with a 4.3/5 rating from 8 reviews, 21 years of experience, pool maintena…”
- BuildZoom lists Southampton Swimming Pool Contractor license L001732 as inactive/expired and says no active license was verified. _(confidence: high)_
  - [BuildZoom](https://www.buildzoom.com/contractor/immaculate-swimming-pools-spas-inc) — “Licence listed on BuildZoom: Swimming Pool Contractor license (#L001732), Town of Southampton — inactive/expired”
  - [BuildZoom](https://www.buildzoom.com/contractor/immaculate-swimming-pools-spas-inc) — “BuildZoom profiles Immaculate Swimming Pools & Spas Inc. in New York with five sample projects, a Southampton Swimming Pool Contractor licen…”
- HomeAdvisor reports free estimates and warranties. _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ImmaculateSwimmingPools.26500079.html) — “HomeAdvisor profiles Immaculate Swimming Pools, Inc. in Sag Harbor with a 4.3/5 rating from 8 reviews, 21 years of experience, pool maintena…”
- Specializes in Pool Cleaning _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOMVpUUkdUbFZ0VUZST1Z6TnZTVmxyWTFkYVNIYxAB!2m1!1s0x0:0x2ac6c5cc2b762396!3m1!1s2@1:CAIQACodChtycF9oOkN1ZTRGTlVtUFROVzNvSVlrY1daSHc%7C%7C?hl=en) — “5★ We have a fairly big complex with a unique pool with past problems with pool service, we found John hired him. He’s been so attentive qui…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2cnVTS3BnRRAB!2m1!1s0x0:0x2ac6c5cc2b762396!3m1!1s2@1:CIHM0ogKEICAgIC6ruSKpgE%7C%7C?hl=en) — “5★ John is Top Notch helped clean my pool..It was Sparkling !...Gave me pointers on running the filter properly too.”
  - [Better Business Bureau](https://www.bbb.org/us/ny/sag-harbor/profile/pool-maintenance/immaculate-swimming-pools-inc-0121-160588) — “Services offered (Better Business Bureau): Pool Maintenance, Pool Service”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ImmaculateSwimmingPools.26500079.html) — “Services offered (HomeAdvisor): Swimming Pool Cleaning and Maintenance Service, Swimming Pool Heaters Installation and Replacement, Swimming…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Immaculate%20pool%20service&query_place_id=ChIJnRUrYFo5-4kRliN2K8zFxio): 5.0★ from 3 ratings
- [Google](https://www.google.com/maps/search/?api=1&query=Immaculate%20pool%20service&query_place_id=ChIJnRUrYFo5-4kRliN2K8zFxio): 5.0★ from 3 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Immaculate%20pool%20service&query_place_id=ChIJnRUrYFo5-4kRliN2K8zFxio): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ny/sag-harbor/profile/pool-maintenance/immaculate-swimming-pools-inc-0121-160588): Listed on this source
- [HomeAdvisor](https://www.homeadvisor.com/rated.ImmaculateSwimmingPools.26500079.html): 4.3★ from 8 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/immaculate-swimming-pools-spas-inc): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · keith bianco · 2025-07-26**: We have a fairly big complex with a unique pool with past problems with pool service, we found John hired him. He’s been so attentive quick response when we reach out to him for any issues with the pool,, water looks great. We have been very impressed with his services,,I highly recommend him.
- **5/5 · HomeAdvisor · Ronda T. · 2022-06-01**: Tom and his team did a great job from start to finish He was responsive professional and always positive. I can't say enough good things about him. I wish all our contractors/service companies were this good!
- **5/5 · Google Reviews · Dave Franklin · 2021-09-23**: The service we got was absolutely above and beyond no questions asked, Johnny was knowledgeable funny quick and was great doing business with him. My husband and I trust him and will go to him for any future needs
- **5/5 · Google Reviews · john champoux · 2021-09-04**: John is Top Notch helped clean my pool..It was Sparkling !...Gave me pointers on running the filter properly too.
- **5/5 · HomeAdvisor · Gerald A. · 2018-06-01**: Excellent service, trained professionals, reliable and competent. Repaired our pool heater when other companies walked away. Great job and totally satisfied with the fabulous service. Reasonable and fair.
- **5/5 · HomeAdvisor · Richard M. · 2015-06-01**: I used Immaculate swimming pools to have my pool heater fixed and can only say they were terrific. Response time,service and cost were all great as far as I'm concerned. Cannot say enough good things about them.
- **5/5 · HomeAdvisor · Rosheen T. · 2013-10-01**: Fast, friendly, helpful
- **5/5 · HomeAdvisor · Amy F. · 2013-09-01**: The company was on time every week, cleaned pool very well and they have a wonderful disposition. Very pleasant
- **1/5 · HomeAdvisor · Lynn H. · 2013-07-01**: They responded right away and did a great job!
- **HomeAdvisor · Richard B. · 2013-05-01**: He did a solid job. Pricing was competitive and he was responsive.

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Data freshness: last scanned 2026-08-24T05:41:15.942Z.
Cite as: Immaculate pool service — Tavlee (https://tavlee.com/contractor/immaculate-pool-service)
Source: https://tavlee.com/contractor/immaculate-pool-service