# IndoorDoctor

**Trade:** Home Inspection · **Address:** 275 Grove St, Auburndale, MA 02466, USA · **Phone:** (617) 546-5747 · **Website:** http://www.indoordoctor.com/?utm_source=GMB&utm_medium=organic&utm_campaign=Auburndale · **Languages:** English

**Rating: 4.1/5** (high confidence) — from 184 reviews across 5 sources.
99% of sentiment-scored reviews read net-positive. Last 6 months: 16 reviews, 0 negative.

## The honest read

IndoorDoctor is an Auburndale-based indoor air quality and mold testing outfit — the call when something in a house feels off, a home inspection flags a mold concern, or someone's about to buy a property and wants an independent read before closing. Google puts them at 4.9 stars across 245 ratings; Angi's smaller sample of 22 is a clean 5.0.

The name that comes up review after review is Justin, who runs most of the on-site testing. Recent reviewers describe him staying reachable by phone and text well after the visit — walking one customer through next steps when an initial mold mitigation pass didn't fully clear it, and following up after hours to answer a buyer's questions on a pre-purchase inspection. Jeff, who handles much of the office communication, gets called out separately for keeping an insurance-restoration partner's projects on track.

The written record goes back to 2013 and totals 184 reviews across five sources, so the recent run isn't a new streak. In 2023 and 2024 reviews, the same pattern shows up under different names on the team: Sean McDonough walked a homeowner through the long-term impact of water damage, Mike Fanale completed a mold evaluation within 24 hours of an after-hours call, and Jeff untangled a lab mistake in time to keep a home sale on schedule. BBB gives the company an A grade and accredited status.

Not every visit has gone as planned. In an August 2025 review, a customer described being ghosted for a scheduled appointment — no one showed and calls to the office went unanswered; the business says it tried reaching the customer that day and later offered to reschedule with a free sample, though the customer had already moved on. BBB also lists two complaints on file without detail on what they involved.

IndoorDoctor fits a homeowner who wants an actual mold, radon, or air-quality test rather than a guess — especially ahead of a sale or after a water event. Given the one no-show account, it's worth confirming the appointment gets a day-before callback.

**Strengths:**
- On-site explanations — walks homeowners through findings step by step
- Stays reachable — answers follow-up questions by phone or text after the visit
- Rapid response — mobilizes for urgent testing requests within hours
- Deep track record — 184 reviews and A-grade BBB standing since 2013

**Concerns:**
- One ghosted appointment — customer reported no response after scheduling, per a 2025 review
- A couple of BBB complaints — two on file with no detail given

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Reviewers describe Justin walking them through mold and air-quality findings step by step during the visit. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OV1JFMTRjM0F4TWkwelNGWnlSakp5Tm1sNlJIYxAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOmNWRE14c3AxMi0zSFZyRjJyNml6RHc%7C%7C?hl=en) — “5★ Indoor Doctor was able to do some mold testing for me as part of a home inspection. They were quick and easy to schedule with and very he…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WakxVTjBVa0pRV0dOYVlWcDVTa1pRUlRRelQyYxAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOnVjLUN0UkJQWGNaYVp5SkZQRTQzT2c%7C%7C?hl=en) — “5★ I had a great experience with Indoor DR. Our inspector Justin was very polite and knowledgeable. After I received my results, Justin cont…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xad1JWWkdSVUpoTVVWV1ZIQk1RWGd0UzJWc09HYxAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOlZwRVZGRUJhMUVWVHBMQXgtS2VsOGc%7C%7C?hl=en) — “5★ Justin came to my home to perform an indoor air quality test. He was very professional, knowledgeable, and explained everything clearly t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSa1JURktNbkJPYVc1cFUwaENia3haVUVWbllWRRAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOkRkRTFKMnBOaW5pU0hCbkxZUEVnYVE%7C%7C?hl=en) — “5★ I had a great experience with this mold inspection company. The inspector, Justin, was extremely professional, knowledgeable, and thoroug…”
- Stays reachable by phone and text after the visit to answer follow-up questions, including when a first mitigation pass didn't fully clear mold. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGbVNUVTViSFJaUmtRM2RFcGpXRXBPWldWclZWRRAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOjFmSTU5bHRZRkQ3dEpjWEpOZWVrVVE%7C%7C?hl=en) — “5★ I’m so grateful for Justin’s expertise. He is available to answer questions by phone and text, and generously walked me through the proce…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WakxVTjBVa0pRV0dOYVlWcDVTa1pRUlRRelQyYxAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOnVjLUN0UkJQWGNaYVp5SkZQRTQzT2c%7C%7C?hl=en) — “5★ I had a great experience with Indoor DR. Our inspector Justin was very polite and knowledgeable. After I received my results, Justin cont…”
- In a December 2025 review, mobilized for a same-day full-house scan on short notice over a family's health concerns. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tndFVtbzBWME5XTTFkSVRrRkpPVGRCVVhocExXYxAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOkgtUmo0V0NWM1dITkFJOTdBUXhpLWc%7C%7C?hl=en) — “5★ We asked IndoorDoctor to visit on last minute notice due to sudden health concerns with our son. They mobilized near instantly, carrying …”
- In 2023 and 2024 reviews, staff completed a mold evaluation within 24 hours of an after-hours call and untangled a lab mistake to keep a home sale on schedule. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyMDRDT2dRRRAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CIHM0ogKEICAgICr04COgQE%7C%7C?hl=en) — “5★ We used Indoor Doctor for UFFI testing.  After a mistake by the lab, Jeff got the corrected  kit to me and expedited the results so that …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4cDdpWTh3RRAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CIHM0ogKEICAgICxp7iY8wE%7C%7C?hl=en) — “5★ I reached out to IndoorDoctor after hours regarding a mold issue at my residence. Jeff Bradley reached out to me to set an appointment wi…”
- In an August 2025 review, a customer described being ghosted for a scheduled appointment with no response from the office; the business says it attempted contact that day and later offered to reschedule with a free sample. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCVGQxVlFWRVJtTUdGRWRUZGhkMmRLYjBwTFdWRRAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOjBTd1VQVERmMGFEdTdhd2dKb0pLWVE%7C%7C?hl=en) — “1★ Made an appointment, completed online paperwork, took off from work, and was ghosted. No one showed up to the appointment. Left a message…”
- BBB lists 2 complaints on file with no detail on what they involved. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/nh/derry/profile/environmental-consulting/indoordoctor-0051-92018909) — “2 complaint(s) on file (count only)”
- Performs indoor air quality panels covering TVOC, CO2, humidity, mold and formaldehyde testing. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aVFltcGllVTV3Wm1ORlUzaGZNWE40YjNGWFlYYxAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOnZTYmpieU5wZmNFU3hfMXN4b3FXYXc%7C%7C?hl=en) — “5★ I had a great experience with Indoor Doctor. Justin came to my home to perform an indoor air quality test, including TVOC, CO₂, humidity,…”
- Performs radon testing in addition to mold testing. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214RlFVbElWREpwWjJZeVkwZFhaMjVVUm1Sa1MwRRAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOmxFQUlIVDJpZ2YyY0dXZ25URmRkS0E%7C%7C?hl=en) — “5★ Justin was great to work with. He was very  knowledgeable and responsive when I had questions after his visit. I would highly recommend t…”
- Performs carbon monoxide testing. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtM3ZqbldBEAE!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CIHM0ogKEICAgID-3vjnWA%7C%7C?hl=en) — “5★ I called IndoorDoctor to have my house tested for possible low level carbon monoxide.  Jeff was very friendly over the phone and one of h…”
- Performs UFFI (urea-formaldehyde foam insulation) testing. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyMDRDT2dRRRAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CIHM0ogKEICAgICr04COgQE%7C%7C?hl=en) — “5★ We used Indoor Doctor for UFFI testing.  After a mistake by the lab, Jeff got the corrected  kit to me and expedited the results so that …”
- Performs moisture detection as part of mold inspections. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOTVZFcFNYMmhOZEV4bGNUbE5aMmR2VkVoelFVRRAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOkNMVEpSX2hNdExlcTlNZ2dvVEhzQUE%7C%7C?hl=en) — “5★ Justin inspected multiple areas of concern within the hour. Thorough with moisture detection and air testing for each area of the home. T…”
- Specializes in Home Inspection _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OV1JFMTRjM0F4TWkwelNGWnlSakp5Tm1sNlJIYxAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOmNWRE14c3AxMi0zSFZyRjJyNml6RHc%7C%7C?hl=en) — “5★ Indoor Doctor was able to do some mold testing for me as part of a home inspection. They were quick and easy to schedule with and very he…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aVFltcGllVTV3Wm1ORlUzaGZNWE40YjNGWFlYYxAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CAIQACodChtycF9oOnZTYmpieU5wZmNFU3hfMXN4b3FXYXc%7C%7C?hl=en) — “5★ I had a great experience with Indoor Doctor. Justin came to my home to perform an indoor air quality test, including TVOC, CO₂, humidity,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNob3FHcTNnRRAB!2m1!1s0x0:0x3a9690c5ede50392!3m1!1s2@1:CIHM0ogKEICAgIChoqGq3gE%7C%7C?hl=en) — “5★ Indoor Doctor professional expert Sean McDonough worked on the assessment of my property. He showed a dedication to the details of the si…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=IndoorDoctor&query_place_id=ChIJ2ZF3RKWD44kRkgPl7cWQljo): 4.9★ from 245 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=IndoorDoctor&query_place_id=ChIJ2ZF3RKWD44kRkgPl7cWQljo): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/nh/derry/profile/environmental-consulting/indoordoctor-0051-92018909): Listed on this source
- [Official Website](http://www.indoordoctor.com): Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/auburndale/indoordoctor-llc-reviews-6451352.htm): 5.0★ from 22 ratings

## Recent reviews

- **5/5 · Google Reviews · Sue G · 2026-06-26**: I am so glad that I was told about IndoorDoctor!  They were able to address issues in my home that clearly were affecting my health!
- **5/5 · Google Reviews · Henrique Lima · 2026-06-26**: Justin and Jeff are a fundamental partnership with my insurance restoration company. Without their knowledge, reliability, and great customer service, I wouldnt have been able to scale my business the way it has. Thank you Indoor Doctor for helping us keep homeowners safe from environmental dangers.
- **5/5 · Google Reviews · Diane Arrigo · 2026-06-09**: Justin was helpful and informative answered all my questions which helped ease my concerns .
- **5/5 · Google Reviews · Erin Kerrigan · 2026-05-27**: Justin was extremely knowledgeable with his assessment of a potential property that I was going to buy.  He stood up for the safety of the buyer, which was the right thing to do. 5 stars.
- **5/5 · Google Reviews · Cameron Sinotte · 2026-05-15**: They were recommended to me by a trusted contractor. They came out fast, were genuinely knowledgeable, and gave us honest, practical advice on what to prioritize in the house. This sounds made up - but while he was here, Justin also rescued a baby bunny that had gotten stuck in our window well. Quic…
- **5/5 · Google Reviews · Shoshana Friedman · 2026-04-24**: I’m so grateful for Justin’s expertise. He is available to answer questions by phone and text, and generously walked me through the process, including when our first pass at mitigation failed to remove all the mold. I recommend Justin and IndoorDoctor!
- **5/5 · Google Reviews · Savhanna McElligott · 2026-04-15**: Indoor Doctor was able to do some mold testing for me as part of a home inspection. They were quick and easy to schedule with and very helpful explaining what they were seeing and what it meant. They shared recommendations for remediation as well. I was very happy working with Indoor Doctor.
- **5/5 · Google Reviews · Karen Coldren · 2026-04-13**: Justin from Indoor Doctor did a great job!
- **5/5 · Google Reviews · Lou Dinkel Jr · 2026-04-10**: I had a great experience with Indoor DR. Our inspector Justin was very polite and knowledgeable. After I received my results, Justin contacted me and answered a few questions I had… after hours! I would highly recommend Indoor Dr for your home. 5 stars for sure!
- **5/5 · Google Reviews · Christian El zein · 2026-04-07**: Jeff is awesome! Extremely professional, friendly, and very knowledgeable. He took the time to explain everything clearly and made the whole process easy and reassuring. Highly recommend his services.

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Data freshness: last scanned 2026-07-06T23:48:30.008Z.
Cite as: IndoorDoctor — Tavlee (https://tavlee.com/contractor/indoordoctor-auburndale)
Source: https://tavlee.com/contractor/indoordoctor-auburndale