# Innova Custom Builders

**Trade:** General Contractor / Remodeling · **Address:** 850 Falmouth Rd Apt 306, Hyannis, MA 02601 · **Phone:** (508) 280-4817 · **Website:** https://www.innovacustombuilders.com/ · **Languages:** English

**Rating: 4.1/5** (high confidence) — from 26 reviews across 7 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 5 reviews, 0 negative.

## The honest read

Innova Custom Builders is a general contractor based in Hyannis, run by Lucas Pedroso De Oliveira, whom reviewers repeatedly name and credit for the company's work. The business states it takes on new construction, home additions, complete remodeling, kitchen and bathroom remodels, decks, railings, flooring and interior finish work across the Boston area and Cape Cod, and holds an active Massachusetts Home Improvement Contractor registration (#213380) verified directly against the state registry under the company's own name.

Customers who hired Innova consistently praise the same things: clear communication from first contact, work finished on schedule, and clean, organized job sites. Specific projects mentioned include a finished closet and a custom structure one reviewer described as "beautiful and sturdy." Across 26 reviews on Google and Thumbtack since early 2024, every review is five stars, and the Better Business Bureau lists the company with an A grade.

The company itself is young: Thumbtack's own profile and the earliest review on file both point to Innova operating since roughly 2024, which sits at odds with the "10+ years of experience" advertised on the business's own website - that figure more likely reflects Lucas's personal background in construction than this company's own track record, so it is worth asking directly how long Innova Custom Builders itself has operated under its current name. One glowing 2024 review also reads more like a colleague or fellow tradesperson praising Lucas's individual work across several projects than a homeowner describing a finished renovation, a reminder that not every five-star write-up here is necessarily from a retail client. BBB separately lists a second business address in Kingston, MA that the company's own website doesn't mention.

This is a reasonable fit for a Cape Cod homeowner planning a kitchen or bathroom remodel, addition or custom build who wants a licensed, responsive small contractor and is comfortable working with a company still building its own track record - worth confirming that track record, and the status of the Kingston location, directly with Lucas before signing anything.

**Strengths:**
- Verified state license — active MA HIC registration matches the business by name
- Strong review record — 5-star average across Google and Thumbtack with 26+ reviews
- Named owner involvement — reviewers repeatedly credit Lucas by name across projects
- Specific project praise — reviewers cite finished closets, decks and full remodels
- BBB A grade — despite not seeking accreditation

**Concerns:**
- Young company — BBB and Thumbtack both record about 2 years in business
- Tenure overstated — website claims 10+ years despite a 2024 company start
- No critical reviews — every review on file is five stars with no complaints
- Reviewer identity — one review reads like a colleague endorsement, not a homeowner account

**Where sources disagree:**
- Website claims "10+ years of experience," but Thumbtack's own profile records only 2 years in business, and the earliest reviews on file date to February 2024 - the tenure figure likely describes the owner's personal career rather than this company's own operating history.
- A 2024 review praising Lucas as "an exceptionally talented construction worker" who "has worked with us on several projects" reads more like a professional/colleague endorsement than a typical homeowner project review - included in the review set but weaker evidence of general customer experience.
- BBB lists a second business address in Kingston, MA, which the business's own website (Hyannis-based, serving a 15-town Boston/Cape Cod area) does not mention.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Holds an active Massachusetts Home Improvement Contractor registration (#213380), verified directly against the state registry under the business's own name. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 213380 registry-verified active — registry holder of record: Innova Custom Builders Inc”
- Better Business Bureau lists the business with an A letter grade; it is not a BBB-accredited business. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/general-contractor/innova-custom-builders-inc-0021-561860) — “Better Business Bureau grade: A”
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/general-contractor/innova-custom-builders-inc-0021-561860) — “BBB profile for Innova Custom Builders Inc (not BBB Accredited; A letter grade based on length of time operating); no customer reviews or co…”
- BBB also lists a second business address for the company in Kingston, MA. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/general-contractor/innova-custom-builders-inc-0021-561860) — “BBB profile for Innova Custom Builders Inc (not BBB Accredited; A letter grade based on length of time operating); no customer reviews or co…”
- 26 reviews across Google and Thumbtack since 2024 average 5 stars with zero negative reviews on file. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Innova%20Custom%20Builders&query_place_id=ChIJwQtw88LrUEwRr81eO3JwXNw) — “Google: 5★ from 28 ratings”
  - [Thumbtack](https://www.thumbtack.com/ma/hyannis/construction-estimating/innova-custom-builders/service/528746063109586953) — “Thumbtack: 5.0★ from 31 ratings”
  - [Thumbtack](https://www.thumbtack.com/ma/hyannis/construction-estimating/innova-custom-builders/service/528746063109586953) — “Thumbtack star distribution: 100% 5★ (of 31 ratings)”
- Multiple reviewers independently name the owner, Lucas, and specifically praise his professionalism and honesty. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xONVZEaEllVzlIYmpWc1ZXbGFjVmMyYlhaUFZIYxAB!2m1!1s0x0:0xdc5c70723b5ecdaf!3m1!1s2@1:CAIQACodChtycF9oOlN5VDhIeW9HbjVsVWlacVc2bXZPVHc%7C%7C?hl=en) — “5★ I had a great experience with Innova Custom Builders. The quality of their work is excellent and you can really see the attention to deta…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIczU3SFZREAE!2m1!1s0x0:0xdc5c70723b5ecdaf!3m1!1s2@1:CIHM0ogKEICAgICHs57HVQ%7C%7C?hl=en) — “5★ Lucas is an exceptionally talented construction worker. He is a hard worker who always adheres to his schedule and completes his tasks wi…”
- Reviewers describe specific completed work, including a finished closet and 'a beautiful and sturdy structure,' not just generic praise. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sdU16bHNTbkZEVG00eVFTMXNVVk5xVmxGcE0zYxAB!2m1!1s0x0:0xdc5c70723b5ecdaf!3m1!1s2@1:CAIQACodChtycF9oOnluMzlsSnFDTm4yQS1sUVNqVlFpM3c%7C%7C?hl=en) — “5★ Excellent work! Got my closet finished perfectly, efficient people and high quality work! Would definitely recommend to friends and work …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkaWJ1bWZBEAE!2m1!1s0x0:0xdc5c70723b5ecdaf!3m1!1s2@1:CIHM0ogKEICAgIDdibumfA%7C%7C?hl=en) — “5★ "Exceptional craftsmanship and attention to detail! The builder created a beautiful and sturdy structure that exceeded all expectations. …”
- The company is young - Thumbtack's own profile states 2 years in business, consistent with the earliest reviews on file from February 2024. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkaWJ1bWZBEAE!2m1!1s0x0:0xdc5c70723b5ecdaf!3m1!1s2@1:CIHM0ogKEICAgIDdibumfA%7C%7C?hl=en) — “5★ "Exceptional craftsmanship and attention to detail! The builder created a beautiful and sturdy structure that exceeded all expectations. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURka1pQc0l3EAE!2m1!1s0x0:0xdc5c70723b5ecdaf!3m1!1s2@1:CIHM0ogKEICAgIDdkZPsIw%7C%7C?hl=en) — “5★ fantastic company. very professional, meets all deadlines, very good and polite employees, great prices and are very quick with all types…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkenNyMWVnEAE!2m1!1s0x0:0xdc5c70723b5ecdaf!3m1!1s2@1:CIHM0ogKEICAgIDdzsr1eg%7C%7C?hl=en) — “5★ Great work ! Their quality it’s amazing . I really recommend innova  custom builders”
  - [Thumbtack](https://www.thumbtack.com/ma/hyannis/construction-estimating/innova-custom-builders/service/528746063109586953) — “Verified Thumbtack profile (Hyannis, MA; exact name/address match) — Exceptional 5.0 from 31 reviews, all explicitly labeled 'From Google' (…”
- The website's claim of 10+ years of experience is inconsistent with the company's short operating history shown elsewhere in the record. _(confidence: medium)_
  - [Official Website](https://www.innovacustombuilders.com) — “Self-reported 10 years in business”
  - [Thumbtack](https://www.thumbtack.com/ma/hyannis/construction-estimating/innova-custom-builders/service/528746063109586953) — “Verified Thumbtack profile (Hyannis, MA; exact name/address match) — Exceptional 5.0 from 31 reviews, all explicitly labeled 'From Google' (…”
- A 2024 review praises Lucas as 'an exceptionally talented construction worker' who has 'worked with us on several projects,' reading more like a colleague or subcontractor endorsement than a homeowner's project review. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIczU3SFZREAE!2m1!1s0x0:0xdc5c70723b5ecdaf!3m1!1s2@1:CIHM0ogKEICAgICHs57HVQ%7C%7C?hl=en) — “5★ Lucas is an exceptionally talented construction worker. He is a hard worker who always adheres to his schedule and completes his tasks wi…”
- Practices kitchen and bathroom remodeling, home additions and custom home building as a Cape Cod-area general contractor. _(confidence: high)_
  - [Official Website](https://www.innovacustombuilders.com) — “A Hyannis, MA general contractor offering new construction, home additions, complete remodeling, kitchen and bathroom remodeling, interior f…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/general-contractor/innova-custom-builders-inc-0021-561860) — “Services offered (Better Business Bureau): Residential Construction, Commercial Construction, Pre-Construction Services, Special Projects, K…”
- Rating reflects a consistent, verified 5-star track record across two independent platforms and an active, name-matched state license, offset by a self-reported tenure claim that conflicts with the company's documented 2024 start and by one review with weaker homeowner-customer signal. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Innova%20Custom%20Builders&query_place_id=ChIJwQtw88LrUEwRr81eO3JwXNw) — “Google: 5★ from 28 ratings”
  - [Official Website](https://www.innovacustombuilders.com) — “Self-reported 10 years in business”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIczU3SFZREAE!2m1!1s0x0:0xdc5c70723b5ecdaf!3m1!1s2@1:CIHM0ogKEICAgICHs57HVQ%7C%7C?hl=en) — “5★ Lucas is an exceptionally talented construction worker. He is a hard worker who always adheres to his schedule and completes his tasks wi…”
  - [Thumbtack](https://www.thumbtack.com/ma/hyannis/construction-estimating/innova-custom-builders/service/528746063109586953) — “Thumbtack: 5.0★ from 31 ratings”
  - [Thumbtack](https://www.thumbtack.com/ma/hyannis/construction-estimating/innova-custom-builders/service/528746063109586953) — “Verified Thumbtack profile (Hyannis, MA; exact name/address match) — Exceptional 5.0 from 31 reviews, all explicitly labeled 'From Google' (…”
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 213380 registry-verified active — registry holder of record: Innova Custom Builders Inc”
- Specializes in Bathroom Remodel _(confidence: high)_
  - [Official Website](https://www.innovacustombuilders.com) — “A Hyannis, MA general contractor offering new construction, home additions, complete remodeling, kitchen and bathroom remodeling, interior f…”
- Specializes in Kitchen Remodel _(confidence: high)_
  - [Official Website](https://www.innovacustombuilders.com) — “A Hyannis, MA general contractor offering new construction, home additions, complete remodeling, kitchen and bathroom remodeling, interior f…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/general-contractor/innova-custom-builders-inc-0021-561860) — “Services offered (Better Business Bureau): Residential Construction, Commercial Construction, Pre-Construction Services, Special Projects, K…”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Official Website](https://www.innovacustombuilders.com) — “A Hyannis, MA general contractor offering new construction, home additions, complete remodeling, kitchen and bathroom remodeling, interior f…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/general-contractor/innova-custom-builders-inc-0021-561860) — “Services offered (Better Business Bureau): Residential Construction, Commercial Construction, Pre-Construction Services, Special Projects, K…”
  - [Procore Construction Network](https://network.procore.com/p/innova-custom-builders-barnstable) — “Procore Network listing for Innova Custom Builders (850 Falmouth Rd #306, Barnstable, MA — matches this contractor's address and phone), a c…”
- Also offers Flooring _(confidence: medium)_
  - [Official Website](https://www.innovacustombuilders.com) — “A Hyannis, MA general contractor offering new construction, home additions, complete remodeling, kitchen and bathroom remodeling, interior f…”

## License

Status: **active** (#213380, hic) — verified against the official MA state registry on 2026-08-22, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Innova%20Custom%20Builders&query_place_id=ChIJwQtw88LrUEwRr81eO3JwXNw): 5.0★ from 28 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Innova%20Custom%20Builders&query_place_id=ChIJwQtw88LrUEwRr81eO3JwXNw): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/general-contractor/innova-custom-builders-inc-0021-561860): Listed on this source
- [Official Website](https://www.innovacustombuilders.com): 10 yrs in business · Self-reported profile and service details
- [Procore Construction Network](https://network.procore.com/p/innova-custom-builders-barnstable): Listed on this source
- [Thumbtack](https://www.thumbtack.com/ma/hyannis/construction-estimating/innova-custom-builders/service/528746063109586953): 5.0★ from 31 ratings
- [Exa](https://reviews.birdeye.com/innova-custom-builders-171644596866687): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · uillian dasilva · 2026-05-27**: Great company to work with! Professional, honest, and high-quality work. Highly recommend Innova Custom Builders.
- **5/5 · Google Reviews · Bruna Moraes Architecture · 2026-04-09**: I had an excellent experience with this construction company. From the very first contact, they demonstrated professionalism, organization, and transparency throughout every stage of the project.

The team was extremely attentive, always willing to answer questions and offer smart solutions. The pro…
- **5/5 · Google Reviews · Isabele Satiro Mendes · 2026-04-09**: We had an amazing experience! The quality of the work exceeded our expectations. Everything was done with great attention to detail, and the communication throughout the project was excellent. We truly appreciate the professionalism and dedication. Highly recommended!
- **5/5 · Thumbtack · Bruna M. · 2026-04-09**: I had an excellent experience with this construction company. From the very first contact, they demonstrated professionalism, organization, and transparency throughout every stage of the project.The team was extremely attentive, always willing to answer questions and offer smart solutions. The proje…
- **5/5 · Google Reviews · Francisco Mendes · 2026-03-06**: I had a great experience with Innova Custom Builders. The quality of their work is excellent and you can really see the attention to detail in everything they do. Lucas, the owner, is very professional, honest, and great to work with. I definitely recommend them to anyone looking for reliable builde…
- **5/5 · Google Reviews · Armando Oliveira · 2025-11-18**: high quality and responsibility
- **5/5 · Google Reviews · Evelin Anastacio · 2025-11-06**: Great team, they’re very efficient and so kind! Price is great giving the quality of the work, I recommend them!
- **5/5 · Google Reviews · Lylian · 2025-11-05**: I highly recommend Innova Custom Builders for any building or renovation projects. From start to finish, if you are looking to a team that demonstrate exceptional professionalism, attention to detail, and a strong commitment to quality Innovation Custom Builders is the way to go. They listen careful…
- **5/5 · Google Reviews · Cola Su · 2025-08-29**: Excellent work! Got my closet finished perfectly, efficient people and high quality work! Would definitely recommend to friends and work with them again
- **5/5 · Google Reviews · Eduardo Begnami · 2025-08-19**: “I had a wonderful experience. The team was extremely professional, attentive, and dedicated to every detail. The work was delivered with quality, on time, and exceeded my expectations. I highly recommend them to anyone looking for trust and excellence in service!”

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Data freshness: last scanned 2026-08-22T05:35:23.781Z.
Cite as: Innova Custom Builders — Tavlee (https://tavlee.com/contractor/innova-custom-builders-hyannis)
Source: https://tavlee.com/contractor/innova-custom-builders-hyannis