--- title: "Innovative Heating & Cooling LLC" description: "Innovative Heating & Cooling LLC holds a 5-star Google average across 48 ratings, and its Better Business Bureau page is an A+. On that BBB page the compan" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Innovative Heating & Cooling LLC **Trade:** HVAC / Heating & Cooling · **Address:** 229 Pepes Farm Rd, Milford, CT 06460 · **Phone:** (203) 283-7272 · **Website:** http://www.theinnovativeheatingandcooling.com/ · **Languages:** English **Rating: 4.4/5** (high confidence) — from 28 reviews across 8 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 0 negative. ## The honest read Innovative Heating & Cooling LLC holds a 5-star Google average across 48 ratings, and its Better Business Bureau page is an A+. On that BBB page the company describes itself as a residential and light commercial heating and cooling business handling installation, maintenance, repairs, ductwork and emergency service. Its website offers free estimates and 24/7 emergency service. A recent customer replacing a central AC unit said Garrett M. visited the property one day after the first call and sent over a proposal; on the date the company designated, his crew removed the old unit, then came back after a few days and installed the new one. A recent customer whose house had no a/c wrote that they came right out and solved the problem in less than an hour. A recent customer said AJ came out to service the central air for the season and explained what he was doing. A 2022 customer whose furnace heat exchanger was cracked said a technician came out within the hour, and a new 96% efficiency furnace was ordered, installed and running less than 48 hours after the estimate was signed. A 2023 customer said a central air installation needed extensive ductwork in the basement and attic, and that no dust or debris was left behind at the end of each day. A 2025 customer said the company replaced their full system, including the furnace, central air condenser and coil, and that Danny and Steve kept the old 1997 system running until the new one arrived, over several visits without charge. Connecticut lists its heating and cooling licence, HTG.0405399-S9, as active, held by Innovative Heating & Cooling LLC. **Strengths:** - Fast furnace replacement — a 2022 customer had a new furnace running within 48 hours - Quick AC fix — a recent customer said the problem was solved within an hour - A tidy ductwork job — a 2023 customer said no debris was left behind ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 5 stars on Google from 48 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Innovative%20Heating%20%26%20Cooling%20LLC&query_place_id=ChIJ5frZxe516IkRbOz0bIY9LeI) — “Google: 5★ from 48 ratings” - A+ grade and accredited on the Better Business Bureau _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/milford/profile/heating-and-air-conditioning/innovative-heating-cooling-llc-0111-87120819) — “Better Business Bureau: accredited / certified / member” - [Better Business Bureau](https://www.bbb.org/us/ct/milford/profile/heating-and-air-conditioning/innovative-heating-cooling-llc-0111-87120819) — “Better Business Bureau grade: A+” - Describes itself as a residential and light commercial heating and cooling company offering installation, maintenance, repairs, ductwork and emergency service _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ct/milford/profile/heating-and-air-conditioning/innovative-heating-cooling-llc-0111-87120819) — “About (Better Business Bureau, self-described): Innovative Heating & Cooling LLC provides residential and light commercial heating and cooli…” - A recent customer said Garrett M. visited one day after the first call and the crew replaced the central AC unit on the designated date _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOWFEzTkJUaTFrVHpSUVJVcFljVFJpVVhWeE1sRRAB!2m1!1s0x0:0xe22d3d866cf4ec6c!3m1!1s2@1:CAIQACodChtycF9oOjNXQ3NBTi1kTzRQRUpYcTRiUXVxMlE%7C%7C?hl=en-US) — “5★ A friend recommended Innovative Heating And Cooling for my central AC replacement. 1 day after my first call to the company, Garrett M. …” - A recent customer with no a/c said the problem was solved in less than an hour _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214WVZqaEpUazFzZFdWcGF6WjNUV0pLZDBoQlRIYxAB!2m1!1s0x0:0xe22d3d866cf4ec6c!3m1!1s2@1:CAIQACodChtycF9oOmxYVjhJTk1sdWVpazZ3TWJKd0hBTHc%7C%7C?hl=en-US) — “5★ They always come prepared and ready for any problem. My house had no a/c and they came right out and solved the problem in less than hour…” - A 2022 customer said a new furnace was ordered, installed and running less than 48 hours after signing the estimate _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtMXJpWkJREAE!2m1!1s0x0:0xe22d3d866cf4ec6c!3m1!1s2@1:CIHM0ogKEICAgIDm1riZBQ%7C%7C?hl=en-US) — “5★ This company is second to none when it comes to customer service and professionalism. Crissy, Kyle and all who were involved were amazin…” - A 2023 customer described a central air installation with extensive ductwork in the basement and attic _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4OVlMUGt3RRAB!2m1!1s0x0:0xe22d3d866cf4ec6c!3m1!1s2@1:CIHM0ogKEICAgICx9YLPkwE%7C%7C?hl=en-US) — “5★ Garrett, Kyle and their team of professionals recently completed my central air installation which required extensive ductwork in my base…” - A 2025 customer said the old system was kept running over several visits without charge until the new system arrived _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paWVREaFJWV3N4V0VoSVh6RkNiMUl0UjBobGJXYxAB!2m1!1s0x0:0xe22d3d866cf4ec6c!3m1!1s2@1:CAIQACodChtycF9oOjZYTDhRVWsxWEhIXzFCb1ItR0hlbWc%7C%7C?hl=en-US) — “5★ Replaced full system (furnace, central air condenser, coil, all lines etc) Fall 2023. Garrett (owner) provided a quality system at a comp…” - Connecticut lists its heating and cooling licence, HTG.0405399-S9, as active, held by Innovative Heating & Cooling LLC. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0405399-S9 registry-verified active — registry holder of record: INNOVATIVE HEATING & COOLING LLC” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtMXJpWkJREAE!2m1!1s0x0:0xe22d3d866cf4ec6c!3m1!1s2@1:CIHM0ogKEICAgIDm1riZBQ%7C%7C?hl=en-US) — “5★ This company is second to none when it comes to customer service and professionalism. Crissy, Kyle and all who were involved were amazin…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4OVlMUGt3RRAB!2m1!1s0x0:0xe22d3d866cf4ec6c!3m1!1s2@1:CIHM0ogKEICAgICx9YLPkwE%7C%7C?hl=en-US) — “5★ Garrett, Kyle and their team of professionals recently completed my central air installation which required extensive ductwork in my base…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paWVREaFJWV3N4V0VoSVh6RkNiMUl0UjBobGJXYxAB!2m1!1s0x0:0xe22d3d866cf4ec6c!3m1!1s2@1:CAIQACodChtycF9oOjZYTDhRVWsxWEhIXzFCb1ItR0hlbWc%7C%7C?hl=en-US) — “5★ Replaced full system (furnace, central air condenser, coil, all lines etc) Fall 2023. Garrett (owner) provided a quality system at a comp…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOWFEzTkJUaTFrVHpSUVJVcFljVFJpVVhWeE1sRRAB!2m1!1s0x0:0xe22d3d866cf4ec6c!3m1!1s2@1:CAIQACodChtycF9oOjNXQ3NBTi1kTzRQRUpYcTRiUXVxMlE%7C%7C?hl=en-US) — “5★ A friend recommended Innovative Heating And Cooling for my central AC replacement. 1 day after my first call to the company, Garrett M. …” ## License Status: **active** (#HTG.0405399-S9, hvac) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/Westchester/comments/1mssgrz/hvac_scam_rant/n96ovnf/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Innovative%20Heating%20%26%20Cooling%20LLC&query_place_id=ChIJ5frZxe516IkRbOz0bIY9LeI): 5.0★ from 48 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Innovative%20Heating%20%26%20Cooling%20LLC&query_place_id=ChIJ5frZxe516IkRbOz0bIY9LeI): Listed on this source - [Official Website](http://www.theinnovativeheatingandcooling.com): Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/milford/profile/heating-and-air-conditioning/innovative-heating-cooling-llc-0111-87120819): Listed on this source - [Procore Construction Network](https://network.procore.com/p/innovative-heating-and-cooling-llc-milford): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/innovative-heating-and-cooling-llc): Listed on this source - [Local News](https://www.prnewswire.com/news-releases/orlando-multi-functional-showroom-grand-opening-explore-mideas-innovative-heating--cooling-solutions-302379580.html): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Ted Tilt · 2026-09-18**: I started using Innovative back when they first started and there is a reason why they have been growing over the years. Family run operation, owner does the quoting, makes the recommendations based on your needs and does flawless work. There pricing shows you how much other companies over charge. I… - **5/5 · Google Reviews · Matt Hennessey · 2026-06-25**: A friend recommended Innovative Heating And Cooling for my central AC replacement. 1 day after my first call to the company, Garrett M. visited the property and sent over a proposal which I accepted. A few weeks later, on the date they designated, his crew arrived and removed the old AC unit, we… - **5/5 · Google Reviews · NW · 2026-06-24**: Just had AJ come out to service my central air for the season. I can’t say enough about him and the company! Came promptly. Was friendly, professional and very informative! Explained what he was doing. Didn’t try to tell you that you needed something extra, like some do! Innovative has my business a… - **5/5 · Google Reviews · Randi lee England · 2026-05-30**: They always come prepared and ready for any problem. My house had no a/c and they came right out and solved the problem in less than hour!!!! - **5/5 · Google Reviews · James · 2026-02-16**: Steve from Innovative is awesome five stars! - **5/5 · Google Reviews · Jim Coubrough · 2026-02-09**: You’re a fool to call anyone else. These guys spent their time learning while working. To carry that to their community they started their one company. Nobody does it better. Attention to detail is mandatory at this company. Kind, professional, dependable and extremely knowledgeable. - **5/5 · Google Reviews · Abbi Carrier · 2026-02-09**: Had a flawless experience! We needed an HVAC system installed in our new home and were anxious looking for someone we trusted to do the job. Innovative was recommended to us by a family member and we're so grateful they were. They were honest about a timeline, patient and helpful with all of our que… - **5/5 · Google Reviews · Douglas Weisman · 2026-02-06**: This company did a great job at quickly identifying the issue with my gas furnace making louder than normal noise. Within 2 days they had the part ready to replace and the work itself took maybe 20 minutes. Reasonably priced for all things considered! Super friendly workers, looking forward to worki… - **5/5 · Google Reviews · botz A · 2025-12-19**: INNOVATIVE heating and cooling company , truly stands by their work and their warranty. What really impressed me was their follow-through—knowing they back their work and respond quickly if anything comes up gives real peace of mind. It’s clear they take pride in what they do. I highly recommend the… - **5/5 · Google Reviews · Geralynn Renner · 2025-07-24**: Replaced full system (furnace, central air condenser, coil, all lines etc) Fall 2023. Garrett (owner) provided a quality system at a competitive price tailored to our needs. The rest of the team (Danny, Steve) kept the old ailing 1997 system alive and functional until the newly ordered system arrive… --- Data freshness: last scanned 2026-10-13T15:08:43.351Z. Cite as: Innovative Heating & Cooling LLC — Tavlee (https://tavlee.com/contractor/innovative-heating-and-cooling-llc-milford) Source: https://tavlee.com/contractor/innovative-heating-and-cooling-llc-milford ## Sitemap [Full site index](https://tavlee.com/sitemap.md)