---
title: "J C TEFFT FUEL"
description: "J C Tefft Fuel delivers heating oil, and its website says it has been in business 29 years. Its Better Business Bureau page lists heating oil and propane d"
doc_version: "2026-10-07"
last_updated: "2026-10-07"
---

# J C TEFFT FUEL

**Trade:** Heating Oil Delivery · **Address:** Hope Valley, RI · **Phone:** (401) 539-0042 · **Website:** https://www.jctefftfuel.com/ · **Languages:** English

**Rating: 3.3/5** (medium confidence) — from 26 reviews across 8 sources.
69% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 1 negative.

## The honest read

J C Tefft Fuel delivers heating oil, and its website says it has been in business 29 years. Its Better Business Bureau page lists heating oil and propane delivery among its services and gives it an A+ grade.

A 2026 customer said they had been told to expect oil on Wednesday because of a coming snowstorm, and J C Tefft delivered on Sunday instead, two days ahead of time and before the storm. A 2025 customer who was about empty said the company had a truck to the house in 20 minutes. A 2025 customer said Eric, delivering oil, knocked on the door to say he had accidentally knocked over an old flower pot and tried to give $20 to replace it. A 2024 customer on automatic delivery said that after an oil leak in the basement, the company contacted someone to service it and someone was there within 20 minutes. A 2026 customer wrote that the company always called back when they left a message.

A recent customer called the service very rude. A 2026 customer of five years said the office's answering machine was always full when they kept calling. A 2025 customer said they called again and again for oil and the company did not call back. A 2025 customer said the woman they spoke with on the phone was rude, and the company could not make the delivery they asked for on a Friday.

A 2022 customer said the delivery driver took their check out of its envelope and bags and threw the wrappings in the yard. A 2022 customer said the delivery driver left oil hand prints on their new siding. A 2021 customer said the price went up after the order, the delivery came in smaller than ordered at a higher price than agreed, and the delivery ticket had been altered by hand; that customer said they forwarded the complaint to the RI Attorney General office of Consumer Protection.

**Strengths:**
- Delivery before a storm — a 2026 customer said oil came two days early, before the snowstorm
- A 20-minute truck — a 2025 customer about empty said a truck came in 20 minutes
- An honest driver — a 2025 customer said Eric offered $20 for a knocked-over pot
- A+ BBB grade — the Better Business Bureau grades the company A+

**Concerns:**
- Rude service — a recent customer called the service very rude
- No call back — a 2025 customer said repeated calls for oil went unreturned
- A full answering machine — a 2026 customer said the office machine was always full
- Altered delivery ticket — a 2021 customer said the ticket was changed by hand

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The company says it has been in business 29 years. _(confidence: medium)_
  - [Official Website](https://www.jctefftfuel.com) — “Self-reported 29 years in business”
- The Better Business Bureau grades the company A+ and lists it as accredited. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ri/hope-valley/profile/fuel-oil/j-c-tefft-fuel-propane-0021-228678) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ri/hope-valley/profile/fuel-oil/j-c-tefft-fuel-propane-0021-228678) — “Better Business Bureau: accredited / certified / member”
- A 2026 customer said J C Tefft delivered oil two days ahead of time, before a snowstorm. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxSFdGRlZaRVF3T0U5ZlNGWndaVEJxY1UwelRsRRAB!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CAIQACodChtycF9oOk1HWFFVZEQwOE9fSFZwZTBqcU0zTlE%7C%7C?hl=en-US) — “5★ Today is 2.22.2026, a large snowstorm is expected. I called a couple of days ago to be put on the Delivery List. They explained that beca…”
- A 2025 customer who was about empty said a truck came to the house in 20 minutes. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRdl96TE53EAE!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CIHM0ogKEICAgMDQv_zLNw%7C%7C?hl=en-US) — “5★ Called for an oil delivery after discovering I was about empty. They had a truck to my house in 20 mins! Excellent service!”
- A 2025 customer said Eric owned up to knocking over a flower pot during a delivery and offered $20 to replace it. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sTE5qQlZaMFJPZW0xQ2FEQkVMVTlYWmtSc1lrRRAB!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CAIQACodChtycF9oOmlLNjBVZ0ROem1CaDBELU9XZkRsYkE%7C%7C?hl=en-US) — “5★ Just had technician, Eric, deliver oil.  He knocked on my door just to tell me that he had accidentally knocked over an old flower pot an…”
- A 2024 customer said the company had someone out within 20 minutes for an oil leak in the basement. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtMkl5dGNREAE!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CIHM0ogKEICAgIC-2IytcQ%7C%7C?hl=en-US) — “5★ I don't have any problem with oil delivery or prices with Tefft. They have my credit card and deliver automatically, and I don't have to …”
- A recent customer called the service very rude. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGMVJrWTFTRzF4ZWtGeldubFJkVWhvUm5JNWVrRRAB!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CAIQACodChtycF9oOjF1RkY1SG1xekFzWnlRdUhoRnI5ekE%7C%7C?hl=en-US) — “1★ worst customer service, very rude”
- A 2026 customer said the office's answering machine was always full. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0WGRFWjJkSEpqWlRBMGJWZGhla1Y1VFRJeVExRRAB!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CAIQACodChtycF9oOktXdEZ2dHJjZTA0bVdhekV5TTIyQ1E%7C%7C?hl=en-US) — “2★ Not very customer  friendly. People in office not very good communication skills. Keep calling there office there answer machine is alway…”
- A 2025 customer said repeated calls for oil were not returned. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnMF9YMGRnEAE!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CIHM0ogKEICAgMCg0_X0dg%7C%7C?hl=en-US) — “1★ I call them again and again for oil….
They DO NOT call back

If you REALLY need oil…. You may likely run out before they even return your…”
- A 2025 customer said the woman on the phone was rude and the company could not deliver after a Friday call. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfZ2RXM2VREAE!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CIHM0ogKEICAgID_gdW3eQ%7C%7C?hl=en-US) — “1★ Miserable people to talk to on the phone. The older woman I spoke with was just rude. Called on a Friday to deliver oil at their earliest…”
- A 2022 customer said the delivery driver threw the wrappings of their check in the yard. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURlMjctYTJRRRAB!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CIHM0ogKEICAgIDe27-a2QE%7C%7C?hl=en-US) — “4★ I've been with Tefft oil for years, I will give them four stars because I never had any major problems with them, But I have to say I was…”
- A 2022 customer said the delivery driver left oil hand prints on new siding. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtczRia2RREAE!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CIHM0ogKEICAgIDms4bkdQ%7C%7C?hl=en-US) — “1★ The delivery driver left oil hand prints on our brand new siding as well as leaving rude notes on the delivery slip. Will not be using ag…”
- A 2021 customer said the delivery ticket was altered by hand to a smaller delivery at a higher price, and forwarded the complaint to the RI Attorney General office of Consumer Protection. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtM3YtZzVnRRAB!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CIHM0ogKEICAgICm3v-g5gE%7C%7C?hl=en-US) — “1★ Ordered 300 gallons of fuel oil for the price displayed on the website $2.60 per gallon. Was contacted the next day and told the price ha…”
- Heating oil delivery. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxSFdGRlZaRVF3T0U5ZlNGWndaVEJxY1UwelRsRRAB!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CAIQACodChtycF9oOk1HWFFVZEQwOE9fSFZwZTBqcU0zTlE%7C%7C?hl=en-US) — “5★ Today is 2.22.2026, a large snowstorm is expected. I called a couple of days ago to be put on the Delivery List. They explained that beca…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRdl96TE53EAE!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CIHM0ogKEICAgMDQv_zLNw%7C%7C?hl=en-US) — “5★ Called for an oil delivery after discovering I was about empty. They had a truck to my house in 20 mins! Excellent service!”
  - [Better Business Bureau](https://www.bbb.org/us/ri/hope-valley/profile/fuel-oil/j-c-tefft-fuel-propane-0021-228678) — “Services offered (Better Business Bureau): Fuel, Propane, Heating oil, Heating Oil Delivery, Propane Delivery”
- Specializes in Heating Oil Delivery _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxSFdGRlZaRVF3T0U5ZlNGWndaVEJxY1UwelRsRRAB!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CAIQACodChtycF9oOk1HWFFVZEQwOE9fSFZwZTBqcU0zTlE%7C%7C?hl=en-US) — “5★ Today is 2.22.2026, a large snowstorm is expected. I called a couple of days ago to be put on the Delivery List. They explained that beca…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRdl96TE53EAE!2m1!1s0x0:0xfee9de8d2ff70175!3m1!1s2@1:CIHM0ogKEICAgMDQv_zLNw%7C%7C?hl=en-US) — “5★ Called for an oil delivery after discovering I was about empty. They had a truck to my house in 20 mins! Excellent service!”
  - [Better Business Bureau](https://www.bbb.org/us/ri/hope-valley/profile/fuel-oil/j-c-tefft-fuel-propane-0021-228678) — “Services offered (Better Business Bureau): Fuel, Propane, Heating oil, Heating Oil Delivery, Propane Delivery”

## License

No license record has been checked yet for this contractor.

## Sources

- [BuildZoom](https://www.buildzoom.com/contractor/jc-tefft-fuel-inc): Listed on this source
- [Local Chambers of Commerce](https://www.oceanchamber.org/list/category/fuel-oil-89?o=&dm=True): Listed on this source
- [Local News](https://heatfleet.com/heating_oil/xai-2jq-JC_Tefft_Fuel_Propane-Hope_Valley-RI.html): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=J%20C%20TEFFT%20FUEL&query_place_id=ChIJnZ01fhTF5YkRdQH3L43e6f4): 4.0★ from 61 ratings
- [Official Website](https://www.jctefftfuel.com): 29 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=J%20C%20TEFFT%20FUEL&query_place_id=ChIJnZ01fhTF5YkRdQH3L43e6f4): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ri/hope-valley/profile/fuel-oil/j-c-tefft-fuel-propane-0021-228678): Listed on this source
- [Yelp](https://www.yelp.com/biz/j-c-tefft-fuel-hope-valley): Listed on this source

## Recent reviews

- **1/5 · Google Reviews · Paul Zenga · 2026-09-21**: worst customer service, very rude
- **5/5 · Google Reviews · Ford Nitrus · 2026-04-28**: As another said... Good people, good service, good price! A++
- **5/5 · Google Reviews · Debra Sposato · 2026-03-26**: We have been using Jc Tefft for years, always great service and super competitive pricing. They always call back when we leave a message. Recommend them to everyone.
- **5/5 · Google Reviews · Daniel Carrigg · 2026-03-17**: Best prices around. Always come when they say they will and fill when they say they'll fill. Card stays on file. Never any problems.
- **5/5 · Google Reviews · Mr. Marvelous ? · 2026-02-22**: Today is 2.22.2026, a large snowstorm is expected. I called a couple of days ago to be put on the Delivery List. They explained that because of the snowstorm we were probably looking at Wednesday for oil. Being nearly 80 I don't handle these storms well and it does take me awhile to dig out.

Sudden…
- **3/5 · Google Reviews · Barbara Iannotti · 2026-02-14**: Prices seem very high while gas or prices continue to drop
- **5/5 · Google Reviews · Barry Jordan · 2026-02-04**: Great company, prompt delivery and service. Highly reccomend!
- **5/5 · Google Reviews · GEORGE BRENNAN · 2026-01-08**: Always have great service
- **2/5 · Google Reviews · pedro santiago · 2026-01-08**: Not very customer  friendly. People in office not very good communication skills. Keep calling there office there answer machine is always full. All done with that.  5yrs of being a customer. Guess they are too big. Customer base doesn't  matter. Good luck to them. Guess I'm not the only one to comp…
- **5/5 · Google Reviews · William Orr · 2025-12-28**: They always have the best price. Prompt delivery  and people that answer the phone do a great job

---

Data freshness: last scanned 2026-10-07T04:31:30.454Z.
Cite as: J C TEFFT FUEL — Tavlee (https://tavlee.com/contractor/j-c-tefft-fuel-hope-valley)
Source: https://tavlee.com/contractor/j-c-tefft-fuel-hope-valley

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