--- title: "J T Collins Plumbing" description: "J T Collins Plumbing holds 4 stars from 41 Google ratings. A 2022 customer said they called Jason around 5pm and he helped that evening with a tenant's wat" doc_version: "2026-10-17" last_updated: "2026-10-17" --- # J T Collins Plumbing **Trade:** Plumbing · **Address:** 23 Marion St, West Haven, CT 06516 · **Phone:** (203) 500-4639 · **Languages:** English **Rating: 2.8/5** (medium confidence) — from 19 reviews across 4 sources. 63% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read J T Collins Plumbing holds 4 stars from 41 Google ratings. A 2022 customer said they called Jason around 5pm and he helped that evening with a tenant's water heater, charging only the $85 diagnostic fee. A 2022 customer said Jason installed a water heater on a property in West Haven and did a clean job of it. A 2023 customer said Jason replaced a basement valve and a kitchen sink valve and installed a new faucet. A 2023 customer said he returned the call within a day, came out for an estimate, then returned within a couple of days to complete the work. That 2023 customer said he and his helper Nate cleaned up after the work was completed. A 2021 customer said Jason had to shop in numerous places for parts for a brand-name toilet, then came back and spent about an hour replacing the parts. A 2021 customer said Jason came the same day for a leaky tub faucet, returned on Monday as agreed, and replaced the entire faucet system at that customer's request. A 2026 customer with frozen pipes said he was willing to drop everything and come out. A 2025 customer said they were charged an $85 service-call fee for a quote, and the quote that followed was $750 to replace a faucet. A 2026 customer said Jason wanted to charge 13,350 to fix a pipe, take out an old stand-up shower stall and install a new one, and that they canceled him. A 2021 customer said a $65 estimate fee came without being told until he was already looking at the job, and that his quote was more than 3 times what 2 other plumbers had quoted. A 2022 customer said a leaky sink was misdiagnosed and he only tightened the faucet, and that it leaked even more the following day; that 2022 customer said calls and emails went unanswered. **Strengths:** - Evening water heater help — a 2022 customer said Jason helped that same evening - Cleanup after work — a 2023 customer said Jason and Nate cleaned up after - Frozen-pipe call — a 2026 customer said he was willing to drop everything **Concerns:** - A paid quote — a 2025 customer paid $85 for a $750 faucet quote - A misdiagnosed leak — a 2022 customer said the sink leaked more the next day - Unannounced estimate fee — a 2021 customer was not told of the $65 fee upfront ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4 stars from 41 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=J%20T%20Collins%20Plumbing&query_place_id=ChIJ5VV0lid26IkRqqyWWDtwgB0) — “Google: 4★ from 41 ratings” - A 2022 customer said Jason helped that evening with a tenant's water heater for the $85 diagnostic fee _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXN0kybXNnRRAB!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CIHM0ogKEICAgIDW7I2msgE%7C%7C?hl=en-US) — “5★ I called Jason around 5pm and he helped us that evening with a tenant's water heater. This was after another plumber (Aiello) wouldn't go…” - A 2022 customer said Jason installed a water heater on a property in West Haven _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQybGJheFJnEAE!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CIHM0ogKEICAgID2lbaxRg%7C%7C?hl=en-US) — “5★ Amazing, amazing amazing! This is a business we will continue to use in the future. Jason did an amazing job on the installation of our w…” - A 2023 customer said Jason replaced a basement valve and kitchen sink valve and installed a new faucet _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCdE5TMEF3EAE!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CIHM0ogKEICAgIDBtNS0Aw%7C%7C?hl=en-US) — “5★ Jason did a great job replacing my basement valve and kitchen sink valve, also installing a new faucet we got. Everything came out lookin…” - A 2023 customer said Jason and his helper Nate cleaned up after the work was completed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWMzdxeHF3RRAB!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CIHM0ogKEICAgIDV37qxqwE%7C%7C?hl=en-US) — “5★ I had a number of issues that needed to be addressed and Jason was recommended by a family member that had used him previously. He retur…” - A 2021 customer said Jason sourced toilet parts from numerous places, then spent about an hour replacing them on a return visit _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtdnFMOUV3EAE!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CIHM0ogKEICAgICmvqL9Ew%7C%7C?hl=en-US) — “5★ I spoke with Jason on 12/20 and he was able to come out on the 21st to see the issues with our toilet. As our toilet was a brand name, ge…” - A 2021 customer said Jason replaced the entire faucet system of a leaky tub at the customer's request _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtckpYWjRBRRAB!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CIHM0ogKEICAgICmrJXZ4AE%7C%7C?hl=en-US) — “5★ I received a call from Jason on Thursday regarding my leaky faucet in my tub. Jason arrived that same day in the afternoon but was unable…” - A 2025 customer said they paid an $85 service-call fee for a $750 faucet replacement quote _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toaVVqUXphSFowVVMxdk1URXhjMG81VUdSbFdFRRAB!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CAIQACodChtycF9oOkhiUjQzaHZ0US1vMTExc0o5UGRlWEE%7C%7C?hl=en-US) — “1★ *** Extremely Overpriced and Disappointing Experience *** $750 to replace a faucet !!!!!!!!!!!!!!!!!!!!!! I called this plumber for a s…” - A 2026 customer canceled after a 13,350 price to fix a pipe and replace a shower stall _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFM1IwazNVa1psWDFwRFVsQkxabGxFTm0xR2JIYxAB!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CAIQACodChtycF9oOlE3R0k3UkZlX1pDUlBLZllENm1GbHc%7C%7C?hl=en-US) — “1★ I did not like his service. Jason wanted to charge me 13,350 just to fix a pipe, take out old stand up shower stall and install a new one…” - A 2021 customer said a $65 estimate fee was not disclosed upfront and the quote was more than 3 times two other plumbers' _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHNHEyNTJ3RRAB!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CIHM0ogKEICAgIDG4q252wE%7C%7C?hl=en-US) — “1★ So Jason showed up, seemed really nice, even told us what a nice house we had. Later he charges us 65.00 to estimate the job. I had to tr…” - A 2022 customer said a leaky sink was misdiagnosed and leaked more the following day, with no response to calls and emails _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtNDg2TkNnEAE!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CIHM0ogKEICAgIDm486NCg%7C%7C?hl=en-US) — “1★ I had a leaky sink that he misdiagnosed . He didn't repair the leak just merely tightened the faucet . Needless to say it leaked even mor…” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2aDVqVEpBEAE!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CIHM0ogKEICAgIDvh5jTJA%7C%7C?hl=en-US) — “5★ I've had Jason here twice for plumbing issues. Both were handled professionally and promptly. And problems were resolved. Pricing is comp…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCdE5TMEF3EAE!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CIHM0ogKEICAgIDBtNS0Aw%7C%7C?hl=en-US) — “5★ Jason did a great job replacing my basement valve and kitchen sink valve, also installing a new faucet we got. Everything came out lookin…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQybGJheFJnEAE!2m1!1s0x0:0x1d80703b5896acaa!3m1!1s2@1:CIHM0ogKEICAgID2lbaxRg%7C%7C?hl=en-US) — “5★ Amazing, amazing amazing! This is a business we will continue to use in the future. Jason did an amazing job on the installation of our w…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/FortCollins/comments/1hpwh8t/plumber_rec/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=J%20T%20Collins%20Plumbing&query_place_id=ChIJ5VV0lid26IkRqqyWWDtwgB0): 4.0★ from 41 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=J%20T%20Collins%20Plumbing&query_place_id=ChIJ5VV0lid26IkRqqyWWDtwgB0): Listed on this source - [Local News](https://ctsheatingandcooling.com/west-haven-ct/): Listed on this source ## Recent reviews - **1/5 · Google Reviews · Luz Santiago · 2026-03-12**: I did not like his service. Jason wanted to charge me 13,350 just to fix a pipe, take out old stand up shower stall and install a new one. I canceled him. - **5/5 · Google Reviews · Harry Pham · 2026-02-08**: I would recommend using this company not only are they Thorough, but As my pipes were frozen, he was willing to drop everything and come out. I would recommend this company to anyone.! - **1/5 · Google Reviews · Madan Nayak · 2025-11-07**: *** Extremely Overpriced and Disappointing Experience *** $750 to replace a faucet !!!!!!!!!!!!!!!!!!!!!! I called this plumber for a simple faucet replacement and was charged $85 just for the quote, which I was told was a “service call” fee. The quote he gave me afterward was $750 to replace a fa… - **5/5 · Google Reviews · Jacques Rossignol · 2025-10-02**: Stop running red lights. You almost T-boned me Running that red light on first Avenue on Tuesday - **1/5 · Google Reviews · Anvar Abdulsalam · 2025-09-10**: He is worthless he don’t any job just show up charge 300, 400 dollars never call am not suggesting - **5/5 · Google Reviews · Russell Faircloth · 2025-04-12**: Jason was very kind and thoughtful when coming to my home. He came in, fixed the problem and even went above and beyond and fixed a different issue. I could not recommend Jason more. I will be calling him for future issues. - **5/5 · Google Reviews · Eidán Ramos · 2025-04-09**: Jason did is job efficiently and was very professional. Had great communication throughout the entire process. Very responsible and reliable. These qualities are hard to find these days. - **5/5 · Google Reviews · Ken Foley · 2024-12-24**: I've had Jason here twice for plumbing issues. Both were handled professionally and promptly. And problems were resolved. Pricing is competitive. I recommend this plumbing service provider. - **5/5 · Google Reviews · Ken H · 2024-12-08**: Good communication, speedy response. Excellent quality of work. - **1/5 · Google Reviews · Micheal Naymor · 2024-12-05**: Extremely racist views from THE OWNER. I feel like potential customers should know who they’re dealing with before deciding to patronize. Let alone, let someone like this in their home or place of business. Please be aware. You never know what people are thinking about you just because the color of … --- Data freshness: last scanned 2026-10-13T19:50:58.334Z. Cite as: J T Collins Plumbing — Tavlee (https://tavlee.com/contractor/j-t-collins-plumbing-west-haven) Source: https://tavlee.com/contractor/j-t-collins-plumbing-west-haven ## Sitemap [Full site index](https://tavlee.com/sitemap.md)