# James Robinson Remodeling & Renovation Inc.

**Trade:** Carpentry · **Address:** 30 Governor Prence Rd, Eastham, MA 02642 · **Phone:** (508) 228-3307 · **Website:** http://jamesritsonrobinson.com/ · **Languages:** English

**Rating: 2.6/5** (low confidence) — from 7 reviews across 7 sources.
57% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

James Robinson Remodeling & Renovation is a one-man Eastham operation — the company's own site puts James Robinson at the center of it, calling itself a "Cape Cod & Nantucket custom builder" that has done carpentry, renovation and construction-management work for more than 28 years, with Nantucket named as part of its service area alongside the Cape. Its Massachusetts home improvement contractor registration, #189526, is active and verified directly against the state registry under the company's own name.

The written record is dated rather than fresh — nothing here is newer than October 2025 — but it tells a consistent, split story. On the finish-carpentry side, reviewers single out precision: in an October 2025 review, a homeowner said James "did beautiful work — careful, precise, and respectful of the character" of their antique home while installing a picture window, and another described him fixing up a fence and protecting low windows as "a great partner and very easy to work with." A 2021 BuildZoom review recounts a deck built on price and within the agreed schedule, with the reviewer noting they'd been referred by friends who'd used him more than once.

Set against that are three separate complaints, spread across four years, that describe the same failure mode: money paid, work left unfinished. In an October 2025 Google review, a customer wrote that James "took our money and didn't finish the job," adding that he "has no crew of his own" and that random workers showed up instead, with no refund forthcoming. In a 2021 Google review, a customer describes a 130-day wait on a bathroom door-and-frame job that was never installed before Robinson advised finding someone else. And a 2021 BuildZoom review describes a $34,000 framing-electrical-plumbing-finish job left unfinished, with the reviewer saying they were pursuing litigation to recover funds and that James had stopped returning calls or emails.

Before booking, it's worth asking directly how the crew is staffed on a given job and pinning down a firm schedule and payment-milestone plan in writing — the pattern in the complaints centers less on the quality of finished work, which reviewers who saw a job through consistently praised, than on jobs that stalled partway with money already paid. For a smaller carpentry job — a deck, trim, window or fence repair — the reviews on file are genuinely warm; for a larger, multi-trade renovation, the unfinished-job pattern is worth weighing carefully and worth tying payment to completed milestones.

**Strengths:**
- Precise window work — praised for respecting an antique home's character
- Deck & fence jobs — on price, on schedule, repeat referrals
- Communicative style — reviewers call him creative and easy to work with

**Concerns:**
- Unfinished jobs reported — three complaints across 2021–2025 allege money taken, work incomplete
- $34,000 litigation — a 2021 review describes a legal dispute over an unfinished project
- No dedicated crew alleged — one reviewer said random workers showed up instead

**Where sources disagree:**
- Google's own aggregate is 6 ratings, but only 5 with retrievable written text appear in this record

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts HIC registration #189526 is registry-verified active, held by James Robinson Remodeling and Renovation, Inc. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 189526 registry-verified active — registry holder of record: JAMES ROBINSON REMODELING AND RENOVATION, INC.”
- Self-reported: owner-operated by James Robinson, a custom builder/realtor, in business over 28 years _(confidence: medium)_
  - [Official Website](http://jamesritsonrobinson.com) — “Ownership (self-reported): Owner-operated by James Robinson, custom builder/realtor”
  - [Official Website](http://jamesritsonrobinson.com) — “Self-reported 28 years in business”
- Self-reported service area includes Nantucket alongside the Outer Cape _(confidence: medium)_
  - [Official Website](http://jamesritsonrobinson.com) — “A Cape Cod & Nantucket custom builder offering specialized residential and commercial building carpentry, construction management/consultanc…”
  - [Official Website](http://jamesritsonrobinson.com) — “Stated service area (self-reported): Nantucket”
- 2021 BuildZoom review: deck built on price and within the scheduled time frame, customer referred by repeat-hire friends _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/james-robinson-remodeling-renovation-inc) — “Contractor built a deck for me. Came in on price and within scheduled time frame. Referred by friends who have used him multiple times.”
- October 2025 Google review: picture window install in an antique home called careful, precise and respectful of the home's character _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKWVRrOUxaRVZqV1dkVWRWVlRXVmhxWldJMlRHYxAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOjJYTk9LZEVjWWdUdVVTWVhqZWI2TGc%7C%7C?hl=en) — “5★ I couldn't be happier with the picture window that James installed in my antique home. He did beautiful work-careful,precise, and respect…”
- October 2025 Google review: fence and window fixes called the work of 'a great partner and very easy to work with' _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsYWVrNUtiMWxUVUZWVGRVWnJjbTlyWTFOTmJHYxAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOllaek5Kb1lTUFVTdUZrcm9rY1NNbGc%7C%7C?hl=en) — “5★ James created smart solutions to protect low-to-the-ground windows and helped us very quickly to fix a few things around the house and wi…”
- October 2025 Google review: home renovation customer called him creative and a great communicator, would hire again _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SMmRVeHJRVnBHYzBaWmRXVldSbVIxUXpkM1dWRRAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOmR2dUxrQVpGc0ZZdWVWRmR1Qzd3WVE%7C%7C?hl=en) — “5★ I loved working with James on my home renovation.  He is very creative and is a great communicator.  I am very happy with the results of …”
- October 2025 Google 1-star review alleges money taken and job left unfinished, no dedicated crew (random workers), no refund obtained _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twR1NUVndZa2hWWDBKdldIcEdTVUpDYm5GWFJYYxAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOkpGSTVwYkhVX0JvWHpGSUJCbnFXRXc%7C%7C?hl=en) — “1★ Took our money and didn’t finish the job. He has no crew of his own. Random people worked on our house. Beware.  We asked for money back …”
- 2021 Google 1-star review describes a 130-day wait on a bathroom door/frame job never installed; contractor advised finding someone else _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2MjlhMmJBEAE!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CIHM0ogKEICAgIC629a2bA%7C%7C?hl=en) — “1★ Tech provided me a quote to replace a door and frame for a bathroom and after 130 days after approval of waiting on materials and trying …”
- 2021 BuildZoom review describes a $34,000 framing/electrical/plumbing/finish job left unfinished, litigation to recover funds, unresponsive to calls/emails _(confidence: high)_
  - [BuildZoom](https://www.buildzoom.com/contractor/james-robinson-remodeling-renovation-inc) — “Frame, electrical, plumbing, finish work $34,000 Be cautious. We are in the process of litigation to get some of our money back as James cha…”
- Finish carpentry work — decks, window installs, fence repairs — recurs across the reviews and the company's own description _(confidence: high)_
  - [Official Website](http://jamesritsonrobinson.com) — “A Cape Cod & Nantucket custom builder offering specialized residential and commercial building carpentry, construction management/consultanc…”
  - [BuildZoom](https://www.buildzoom.com/contractor/james-robinson-remodeling-renovation-inc) — “Contractor built a deck for me. Came in on price and within scheduled time frame. Referred by friends who have used him multiple times.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsYWVrNUtiMWxUVUZWVGRVWnJjbTlyWTFOTmJHYxAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOllaek5Kb1lTUFVTdUZrcm9rY1NNbGc%7C%7C?hl=en) — “5★ James created smart solutions to protect low-to-the-ground windows and helped us very quickly to fix a few things around the house and wi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKWVRrOUxaRVZqV1dkVWRWVlRXVmhxWldJMlRHYxAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOjJYTk9LZEVjWWdUdVVTWVhqZWI2TGc%7C%7C?hl=en) — “5★ I couldn't be happier with the picture window that James installed in my antique home. He did beautiful work-careful,precise, and respect…”
- Multi-trade renovation/construction-management scope, evidenced by a framing-electrical-plumbing-finish project and general home renovation work _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/james-robinson-remodeling-renovation-inc) — “Frame, electrical, plumbing, finish work $34,000 Be cautious. We are in the process of litigation to get some of our money back as James cha…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SMmRVeHJRVnBHYzBaWmRXVldSbVIxUXpkM1dWRRAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOmR2dUxrQVpGc0ZZdWVWRmR1Qzd3WVE%7C%7C?hl=en) — “5★ I loved working with James on my home renovation.  He is very creative and is a great communicator.  I am very happy with the results of …”
- Self-reported realtor/real-estate services alongside construction work _(confidence: low)_
  - [Official Website](http://jamesritsonrobinson.com) — “A Cape Cod & Nantucket custom builder offering specialized residential and commercial building carpentry, construction management/consultanc…”
  - [Official Website](http://jamesritsonrobinson.com) — “Ownership (self-reported): Owner-operated by James Robinson, custom builder/realtor”
- Specializes in Carpentry _(confidence: high)_
  - [Official Website](http://jamesritsonrobinson.com) — “A Cape Cod & Nantucket custom builder offering specialized residential and commercial building carpentry, construction management/consultanc…”
  - [BuildZoom](https://www.buildzoom.com/contractor/james-robinson-remodeling-renovation-inc) — “Contractor built a deck for me. Came in on price and within scheduled time frame. Referred by friends who have used him multiple times.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsYWVrNUtiMWxUVUZWVGRVWnJjbTlyWTFOTmJHYxAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOllaek5Kb1lTUFVTdUZrcm9rY1NNbGc%7C%7C?hl=en) — “5★ James created smart solutions to protect low-to-the-ground windows and helped us very quickly to fix a few things around the house and wi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKWVRrOUxaRVZqV1dkVWRWVlRXVmhxWldJMlRHYxAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOjJYTk9LZEVjWWdUdVVTWVhqZWI2TGc%7C%7C?hl=en) — “5★ I couldn't be happier with the picture window that James installed in my antique home. He did beautiful work-careful,precise, and respect…”
- Also offers General Contractor / Remodeling _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/james-robinson-remodeling-renovation-inc) — “Frame, electrical, plumbing, finish work $34,000 Be cautious. We are in the process of litigation to get some of our money back as James cha…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SMmRVeHJRVnBHYzBaWmRXVldSbVIxUXpkM1dWRRAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOmR2dUxrQVpGc0ZZdWVWRmR1Qzd3WVE%7C%7C?hl=en) — “5★ I loved working with James on my home renovation.  He is very creative and is a great communicator.  I am very happy with the results of …”
- Also offers Windows / Siding / Gutters _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKWVRrOUxaRVZqV1dkVWRWVlRXVmhxWldJMlRHYxAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOjJYTk9LZEVjWWdUdVVTWVhqZWI2TGc%7C%7C?hl=en) — “5★ I couldn't be happier with the picture window that James installed in my antique home. He did beautiful work-careful,precise, and respect…”
- Also offers Fencing _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsYWVrNUtiMWxUVUZWVGRVWnJjbTlyWTFOTmJHYxAB!2m1!1s0x0:0xe66164109df21ec0!3m1!1s2@1:CAIQACodChtycF9oOllaek5Kb1lTUFVTdUZrcm9rY1NNbGc%7C%7C?hl=en) — “5★ James created smart solutions to protect low-to-the-ground windows and helped us very quickly to fix a few things around the house and wi…”
- Also offers Real Estate _(confidence: low)_
  - [Official Website](http://jamesritsonrobinson.com) — “A Cape Cod & Nantucket custom builder offering specialized residential and commercial building carpentry, construction management/consultanc…”
  - [Official Website](http://jamesritsonrobinson.com) — “Ownership (self-reported): Owner-operated by James Robinson, custom builder/realtor”

## License

Status: **active** (#189526, hic) — verified against the official MA state registry on 2026-08-22, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=James%20Robinson%20Remodeling%20%26%20Renovation%20Inc.&query_place_id=ChIJc4UURBJp-4kRwB7ynRBkYeY): 3.7★ from 6 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=James%20Robinson%20Remodeling%20%26%20Renovation%20Inc.&query_place_id=ChIJc4UURBJp-4kRwB7ynRBkYeY): Listed on this source
- [Yelp](https://www.yelp.com/biz/james-robinson-remodeling-eastham): Listed on this source
- [Official Website](http://jamesritsonrobinson.com): 28 yrs in business · Self-reported profile and service details
- [Local Chambers of Commerce](http://easthamchamberma.chambermaster.com/list/category/building-remodeling-contractors-165?o=alpha&d=1): Listed on this source
- [Exa](https://house.findpawpal.com/service/general-contractors-175116/): 0 web mentions across the open web (each linked to its source)
- [BuildZoom](https://www.buildzoom.com/contractor/james-robinson-remodeling-renovation-inc): 3.0★ from 2 ratings

## Recent reviews

- **5/5 · Google Reviews · Vlado Kacar · 2025-10-09**: James created smart solutions to protect low-to-the-ground windows and helped us very quickly to fix a few things around the house and with a fence. He is a great partner and very easy to work with.
- **5/5 · Google Reviews · Lynn Van Norman · 2025-10-08**: I couldn't be happier with the picture window that James installed in my antique home. He did beautiful work-careful,precise, and respectful of the character of the home. The new window looks like it's always belonged there and completely transformed the room with natural light. A pleasure to work w…
- **5/5 · Google Reviews · jennifer meyerhardt · 2025-10-06**: I loved working with James on my home renovation.  He is very creative and is a great communicator.  I am very happy with the results of his work and would definitely hire him again.
- **1/5 · Google Reviews · tashya Winter · 2025-10-03**: Took our money and didn’t finish the job. He has no crew of his own. Random people worked on our house. Beware.  We asked for money back from unfinished jobs and he couldn’t pay us. Job not finished but money is gone….
- **1/5 · Google Reviews · James Salvaggio · 2021-09-13**: Tech provided me a quote to replace a door and frame for a bathroom and after 130 days after approval of waiting on materials and trying to get him back to install he advised it would be best we find someone else to do this job.
- **BuildZoom · Rebecca P. · 2021-07-06**: Contractor built a deck for me. Came in on price and within scheduled time frame. Referred by friends who have used him multiple times.
- **BuildZoom · Kristine Brown D. · 2021-06-02**: Frame, electrical, plumbing, finish work $34,000 Be cautious. We are in the process of litigation to get some of our money back as James charged us 34,000 and today, decided not to finish the job. He will not return our calls or emails to resolve this issue. I don’t want this to happen to someone el…

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Data freshness: last scanned 2026-08-22T06:30:31.996Z.
Cite as: James Robinson Remodeling & Renovation Inc. — Tavlee (https://tavlee.com/contractor/james-robinson-remodeling-and-renovation-inc-eastham)
Source: https://tavlee.com/contractor/james-robinson-remodeling-and-renovation-inc-eastham