# James White Plumbing and Heating

**Trade:** Plumbing · **Address:** 12 Kayajan Avenue, Buzzards Bay, MA 02532 · **Phone:** (508) 681-9376 · **Website:** https://jameswhiteplumbingandheating.com · **Languages:** English

**Rating: 3.3/5** (low confidence) — from 8 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

James White Plumbing and Heating is a one-person plumbing and heating shop working out of Buzzards Bay in Bourne, hired mostly for water heaters, boilers and everyday residential plumbing repair. The state registry verifies an active Massachusetts plumbing licence in the company's own name, and the business says it covers Bourne, Sagamore, Sagamore Beach, Pocasset, North Falmouth, Sandwich and East Wareham.

The written record is small, uniformly positive and mostly dated. Eight reviews across Angi and HomeAdvisor — the same eight, mirrored on both sites — run from 2020 to 2023 and read as first-hand accounts: in a 2021 review a customer described two Mansfield toilets swapped for TOTOs at a competitive price, and in a 2020 review a homeowner credited James with the rough and finish plumbing for an entire home renovation after their own contractor walked away.

What recurs in those accounts is scheduling and price rather than any one specialty: a 2020 reviewer noted a Friday call answered after 5pm and the work area left spotless, another wrote that the quote came in under everyone else's. A Bourne neighbour on Nextdoor in January 2026 called the business honest and dependable and said they had used him numerous times — a third-party recommendation, not a verified account.

Worth asking about before booking: the tenure claims do not line up (the company's own site says over 15 years, its Angi profile says 7), the newest written review on file dates to 2023, and Angi's own profile answers state that the business does not offer emergency service or warranties while the website advertises emergency plumbing. BBB grades the business A+ but explicitly bases that on length of time operating, and the profile is not accredited and carries no published reviews.

A good fit for a homeowner on the Upper Cape who wants a licensed one-man plumber for a water heater, boiler or repair call and values responsiveness and a keen price over a big recent review trail.

**Strengths:**
- Competitive pricing — two reviewers cite quotes under other bids
- Schedule flexibility — after-hours and same-week calls described in reviews
- Whole-house plumbing — completed a renovation another contractor abandoned
- Verified licence — active Massachusetts plumbing registration in the company name
- Local recommendation — a Bourne neighbour calls him honest and dependable

**Concerns:**
- Tenure claims — website says 15 years, Angi says 7
- Dated reviews — newest written account is from April 2023
- Emergency service — Angi profile says none, website advertises it
- Small sample — eight reviews mirrored across two platforms
- BBB grade basis — A+ rests on time operating, not customer reviews

**Where sources disagree:**
- Angi and HomeAdvisor publish a byte-identical profile: the same eight reviews, authors, dates, bodies and 5.0 average appear on both, so the platforms corroborate nothing independently and the true review count is eight, not sixteen.
- Self-reported tenure differs by source: over 15 years on the company website versus 7 years of experience on the Angi/HomeAdvisor profile; BBB's 10/23/2023 file-opened date is a file date, not a trading history.
- Angi's FAQ states the business does not offer emergency services, while the business's own site advertises emergency residential plumbing.
- BuildZoom served its regional block page rather than a profile, so no permit history could be read for this business.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts plumbing licence 9633994-PL-C is registry-verified active, held by James White Plumbing and Heating LLC. _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 9633994-PL-C registry-verified active — registry holder of record: James White Plumbing and Heating LLC”
- Based at 12 Kayajan Avenue, Buzzards Bay, with a self-reported service area of Bourne, Buzzards Bay, Sagamore, Sagamore Beach, Pocasset, North Falmouth, Sandwich and East Wareham. _(confidence: high)_
  - [Official Website](https://jameswhiteplumbingandheating.com) — “A Buzzards Bay, MA plumbing and heating business offering residential plumbing repair and maintenance, water heater and boiler installation,…”
  - [Official Website](https://jameswhiteplumbingandheating.com) — “Stated service area (self-reported): Bourne, Buzzards Bay, Sagamore, Sagamore Beach, Pocasset, North Falmouth, Sandwich, East Wareham”
- BBB lists the business as a single-employee plumber, not accredited, with a file opened in October 2023 and an A+ grade the bureau attributes to length of time in business. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/buzzards-bay/profile/plumber/james-white-plumbing-and-heating-0021-558462) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/buzzards-bay/profile/plumber/james-white-plumbing-and-heating-0021-558462) — “BBB profile for James White Plumbing and Heating at 12 Kayajan Avenue, Buzzards Bay, MA: not BBB accredited, A+ rating stated as based on le…”
- Angi and HomeAdvisor both publish 5.0 stars from 8 ratings, with every rating five stars. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/bourne/james-white-plumbing-and-heating-reviews-71451099.htm) — “Angi: 5.0★ from 8 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/bourne/james-white-plumbing-and-heating-reviews-71451099.htm) — “Angi star distribution: 100% 5★ (of 8 ratings)”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.JamesWhitePlumbingHeat.71451099.html) — “HomeAdvisor: 5.0★ from 8 ratings”
- Reviewers repeatedly credit competitive pricing: a 2022 customer wrote the service 'came in under everyone else in price' and a 2021 customer called the pricing 'very competitive'. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/bourne/james-white-plumbing-and-heating-reviews-71451099.htm) — “5★ Great fast service who came in under everyone else in price.”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.JamesWhitePlumbingHeat.71451099.html) — “5★ James quality of work was outstanding and his pricing was very competitive Removed two Mansfield toilets and installed two TOTO toilets”
- Scheduling flexibility is the other recurring theme — a 2020 review describes a call answered after 5pm on a Friday and the work area left spotless, and a 2023 review credits a schedule moved to fix a problem quickly. _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.JamesWhitePlumbingHeat.71451099.html) — “5★ Quality work and was able to move schedule around to fix problem as soon as possible”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.JamesWhitePlumbingHeat.71451099.html) — “5★ My wife and I were very satisfied with the quality of work which James performed. We were also impressed by his willingness to accommodat…”
- Water heater and boiler work is the most commonly reviewed job type, alongside general residential plumbing repair. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/bourne/james-white-plumbing-and-heating-reviews-71451099.htm) — “Services offered (Angi): Heating, Plumbing, Water Heater Installation and Replacement, Water Heater Repair or Service, Gas Boiler or Radiato…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.JamesWhitePlumbingHeat.71451099.html) — “Services offered (HomeAdvisor): Water Heater Installation and Replacement, Water Heater Repair or Service, Gas Boiler or Radiator Heating Sy…”
- A 2020 reviewer describes the business completing the rough and finish plumbing for a whole home renovation after their original contractor walked away. _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.JamesWhitePlumbingHeat.71451099.html) — “5★ We are new to the area and met James through our contractor. Even though our contractor walked away James continued to work with us , hel…”
- A Bourne resident on Nextdoor in January 2026 recommended the business as honest and dependable and said they had used him numerous times. _(confidence: medium)_
  - [Nextdoor](https://nextdoor.com/p/fnZkTsbYcgYm) — “Nextdoor (Bourne, MA) — James White Plumbing. Honest and dependable. Have used him numerous times.”
- Stated tenure conflicts: the company's own website claims over 15 years in business while its Angi profile states 7 years of experience. _(confidence: high)_
  - [Official Website](https://jameswhiteplumbingandheating.com) — “Self-reported 15 years in business”
  - [Angi](https://www.angi.com/companylist/us/ma/bourne/james-white-plumbing-and-heating-reviews-71451099.htm) — “Angi profile for James White Plumbing and Heating at 12 Kayajan Avenue, Buzzards Bay, MA: 5.0 from 8 reviews (all five-star, 2020-2023), 7 y…”
- The written review record is dated — the newest of the eight reviews is from April 2023 and six predate the five-year window the rating weighs most heavily. _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/bourne/james-white-plumbing-and-heating-reviews-71451099.htm) — “Angi profile for James White Plumbing and Heating at 12 Kayajan Avenue, Buzzards Bay, MA: 5.0 from 8 reviews (all five-star, 2020-2023), 7 y…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.JamesWhitePlumbingHeat.71451099.html) — “5★ Quality work and was able to move schedule around to fix problem as soon as possible”
- Angi's profile answers state the business offers no emergency service and no warranties, while the company's own website advertises emergency plumbing service. _(confidence: medium)_
  - [Official Website](https://jameswhiteplumbingandheating.com) — “A Buzzards Bay, MA plumbing and heating business offering residential plumbing repair and maintenance, water heater and boiler installation,…”
  - [Angi](https://www.angi.com/companylist/us/ma/bourne/james-white-plumbing-and-heating-reviews-71451099.htm) — “Angi profile for James White Plumbing and Heating at 12 Kayajan Avenue, Buzzards Bay, MA: 5.0 from 8 reviews (all five-star, 2020-2023), 7 y…”
- The read rests on eight uniformly five-star reviews from 2020-2023 that appear on two mirrored platforms, one recent Nextdoor recommendation, and a verified active state plumbing licence; volume is small and recency is thin. _(confidence: medium)_
  - [Nextdoor](https://nextdoor.com/p/fnZkTsbYcgYm) — “Nextdoor (Bourne, MA) — James White Plumbing. Honest and dependable. Have used him numerous times.”
  - [Angi](https://www.angi.com/companylist/us/ma/bourne/james-white-plumbing-and-heating-reviews-71451099.htm) — “Angi: 5.0★ from 8 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.JamesWhitePlumbingHeat.71451099.html) — “HomeAdvisor: 5.0★ from 8 ratings”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 9633994-PL-C registry-verified active — registry holder of record: James White Plumbing and Heating LLC”
- Specializes in Plumbing _(confidence: high)_
  - [Official Website](https://jameswhiteplumbingandheating.com) — “A Buzzards Bay, MA plumbing and heating business offering residential plumbing repair and maintenance, water heater and boiler installation,…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/buzzards-bay/profile/plumber/james-white-plumbing-and-heating-0021-558462) — “Services offered (Better Business Bureau): Plumber”
  - [Angi](https://www.angi.com/companylist/us/ma/bourne/james-white-plumbing-and-heating-reviews-71451099.htm) — “Services offered (Angi): Heating, Plumbing, Water Heater Installation and Replacement, Water Heater Repair or Service, Gas Boiler or Radiato…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 9633994-PL-C registry-verified active — registry holder of record: James White Plumbing and Heating LLC”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/bourne/james-white-plumbing-and-heating-reviews-71451099.htm) — “Services offered (Angi): Heating, Plumbing, Water Heater Installation and Replacement, Water Heater Repair or Service, Gas Boiler or Radiato…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.JamesWhitePlumbingHeat.71451099.html) — “5★ He was so good. Didnâ t keep us waiting. Got right on the job and got it done. Iâ m very happy with him and the job that he has done.”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.JamesWhitePlumbingHeat.71451099.html) — “Services offered (HomeAdvisor): Water Heater Installation and Replacement, Water Heater Repair or Service, Gas Boiler or Radiator Heating Sy…”

## License

Status: **active** (#9633994-PL-C, plumber) — verified against the official MA state registry on 2026-08-20, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=James%20White%20Plumbing%20and%20Heating&query_place_id=ChIJtxmhBezJ5IkRvi1S9qvnJbw): 5.0★ from 22 ratings
- [Better Business Bureau](https://www.bbb.org/us/ma/buzzards-bay/profile/plumber/james-white-plumbing-and-heating-0021-558462): Listed on this source
- [Official Website](https://jameswhiteplumbingandheating.com): 15 yrs in business · Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/bourne/james-white-plumbing-and-heating-reviews-71451099.htm): 5.0★ from 8 ratings
- [Exa](https://www.bestprosintown.com/ma/buzzards-bay/james-white-plumbing-and-heating-/): 0 web mentions across the open web (each linked to its source)
- [HomeAdvisor](https://www.homeadvisor.com/rated.JamesWhitePlumbingHeat.71451099.html): 5.0★ from 8 ratings

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “James White Plumbing. Honest and dependable. Have used him numerous times.” — nextdoor.com (2026-01-03) — https://nextdoor.com/p/fnZkTsbYcgYm

## Recent reviews

- **5/5 · HomeAdvisor · JOSEPH S. · 2023-04-01**: Quality work and was able to move schedule around to fix problem as soon as possible
- **5/5 · HomeAdvisor · Andrew P. · 2022-01-01**: Great fast service who came in under everyone else in price.
- **5/5 · Angi · Joe M. · 2021-08-01**: James quality of work was outstanding and his pricing was very competitive Removed two Mansfield toilets and installed two TOTO toilets
- **5/5 · Angi · Gilbert L. · 2021-05-01**: He was so good. Didnâ t keep us waiting. Got right on the job and got it done. Iâ m very happy with him and the job that he has done.
- **5/5 · HomeAdvisor · Yavuz A. · 2020-10-01**: We are new to the area and met James through our contractor. Even though our contractor walked away James continued to work with us , helped us and got his work done. He is not only a competent professional, he is very reliable, which is harder to find. He did both the rough and finish plumbing inst…
- **5/5 · Angi · Richard H. · 2020-05-01**: Super job
- **5/5 · HomeAdvisor · Michael B. · 2020-05-01**: Professional, reliable service.
- **5/5 · HomeAdvisor · David M. · 2020-05-01**: My wife and I were very satisfied with the quality of work which James performed. We were also impressed by his willingness to accommodate our scheduling needs, coming out after 5:00 pm on a Friday afternoon. He left the area where he was working spotless. We also appreciated his knowledge of the pe…

---

Data freshness: last scanned 2026-08-20T06:57:36.994Z.
Cite as: James White Plumbing and Heating — Tavlee (https://tavlee.com/contractor/james-white-plumbing-and-heating-buzzards-bay)
Source: https://tavlee.com/contractor/james-white-plumbing-and-heating-buzzards-bay