# Jim Wales Pest Control

**Trade:** Pest Control · **Phone:** (774) 922-4440 · **Website:** https://www.jimwalespestcontrol.com/ · **Languages:** English

**Rating: 4.6/5** (medium confidence) — from 38 reviews across 3 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative.

## The honest read

Jim Wales Pest Control serves Massachusetts pest-control customers from its East Brookfield base, with BBB identifying Jim Wales as the owner and listing residential and commercial rodent and insect control. BBB reports an A+ grade, accreditation, six years in business and license claim #24-PLIC-3973-REN issued by the Massachusetts Department of Environmental Protection. Google lists 5 stars from 41 ratings, and the available 38 dated reviews run from October 2024 through August 2026. Customers repeatedly describe prompt responses, on-time visits, thorough inspections, clear treatment explanations and effective results for yellow jackets, carpenter bees, mice, ants, mosquitoes and ticks. Several households report multi-year maintenance relationships, while business and child-care customers describe recurring service. Before booking, confirm the current license status, treatment scope and whether recurring maintenance or one-time service best fits the property. The documented history supports pest-control work for homes, businesses and urgent insect or rodent problems.

**Strengths:**
- Prompt response — reviewers repeatedly describe quick replies and urgent visits
- Effective treatments — customers report resolved yellow jacket, bee, mouse and ant problems
- Clear explanations — clients praise inspections, treatment plans and follow-through
- Recurring service — households and businesses describe multi-year maintenance

**Concerns:**
- License confirmation — verify current status and scope of listed credential before booking
- Treatment scope — confirm one-time versus recurring service for the property

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB lists Jim Wales as owner, an A+ grade, accreditation and six years in business. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/east-brookfield/profile/pest-control/jim-wales-pest-control-0261-336746) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/east-brookfield/profile/pest-control/jim-wales-pest-control-0261-336746) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/ma/east-brookfield/profile/pest-control/jim-wales-pest-control-0261-336746) — “Listed certification: BBB Accredited”
- BBB lists license claim #24-PLIC-3973-REN issued by the Massachusetts Department of Environmental Protection. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/east-brookfield/profile/pest-control/jim-wales-pest-control-0261-336746) — “Licence listed on Better Business Bureau: #24-PLIC-3973-REN”
- BBB lists rodent, insect, residential, commercial, termite and mosquito control. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/east-brookfield/profile/pest-control/jim-wales-pest-control-0261-336746) — “Services offered (Better Business Bureau): rodent control, insect control, residential pest control, commercial pest control, termite contro…”
- Recent customers describe prompt responses, on-time visits, thorough inspections and clear treatment explanations. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGQ2VqVmtkMVZrWW1oUWNVd3pWMVJKV0ZkYVUwRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOkFCejVkd1VkYmhQcUwzV1RJWFdaU0E%7C%7C?hl=en) — “5★ I had a  yellow jacket nest under the siding on my house and the bees were swarming. I called Jim and he came by within hours of my call …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tST2FVRXlMV05JWTNkQmNWaEVaSFpIYldSc1pGRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOkROaUEyLWNIY3dBcVhEZHZHbWRsZFE%7C%7C?hl=en) — “5★ I am very impressed and pleased with this company! Every employee that I have come across is very kind, polite, courteous and knowledgeab…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NM2EyZHBSRFp5TlRaRFEwOTVRVEJ6U214TFRHYxAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOmM3a2dpRDZyNTZDQ095QTBzSmxLTGc%7C%7C?hl=en) — “5★ Jim is fantastic! He does the preventative stuff but he’s also very quick to come out if I have an issue. I live in an older home so I oc…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KR1ZYUmpWekZ4ZDFjMlkzWnpVV3hOYTJONWVuYxAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOnJGVXRjVzFxd1c2Y3ZzUWxNa2N5enc%7C%7C?hl=en) — “5★ I was thoroughly impressed with the professionalism and effectiveness of Jim Wales pest control. Jim was prompt, courteous, and extremely…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214ck5sOUpkRWhFY2tsRlYycFpVakpSVUdkUVRrRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOmxrNl9JdEhEcklFV2pZUjJRUGdQTkE%7C%7C?hl=en) — “5★ I called Jim today. Left a message and immediately got a call back. He came right out and took care of a huge yellow jacket nest that was…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psWVpraERhMFpTYm1ONVptOXFlR1oyYTNOQlYzYxAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOjlYZkhDa0ZSbmN5Zm9qeGZ2a3NBV3c%7C%7C?hl=en) — “5★ They were wonderful.  Came soon. Mike walked around and actually spotted problems I didn't see. He told me exactly what he was going to d…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3enNESjJRRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CIHM0ogKEICAgMDwzsDJ2QE%7C%7C?hl=en) — “5★ This is my second year using Jim Wales Pest Control, and he continues to do an excellent job! He treats for mosquitoes, ticks, and ants, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQcWNpYXR3RRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CIHM0ogKEICAgICPqciatwE%7C%7C?hl=en) — “5★ Love doing business with Jim Wales Pest Control! His rates are reasonable, he doesn’t push you to get services you don’t need. He is very…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzX2FEOEpREAE!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CIHM0ogKEICAgIC3_aD8JQ%7C%7C?hl=en) — “5★ I recently hired Jim Wales Pest Control, and I couldn’t be happier with the results! From the very start, Jim and his team were professio…”
- Reviews report effective results for yellow jackets, carpenter bees, mice, ants, mosquitoes and ticks. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGQ2VqVmtkMVZrWW1oUWNVd3pWMVJKV0ZkYVUwRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOkFCejVkd1VkYmhQcUwzV1RJWFdaU0E%7C%7C?hl=en) — “5★ I had a  yellow jacket nest under the siding on my house and the bees were swarming. I called Jim and he came by within hours of my call …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NM2EyZHBSRFp5TlRaRFEwOTVRVEJ6U214TFRHYxAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOmM3a2dpRDZyNTZDQ095QTBzSmxLTGc%7C%7C?hl=en) — “5★ Jim is fantastic! He does the preventative stuff but he’s also very quick to come out if I have an issue. I live in an older home so I oc…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkb1JVRlBjVWxmTVU0MlZFSk1TQzFqVFhKR1ZtYxAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOjdoRUFPcUlfMU42VEJMSC1jTXJGVmc%7C%7C?hl=en) — “5★ Jim is truly outstanding. We struggled with constant mice issues, and our previous pest control company just couldn’t solve it. Jim came …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214ck5sOUpkRWhFY2tsRlYycFpVakpSVUdkUVRrRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOmxrNl9JdEhEcklFV2pZUjJRUGdQTkE%7C%7C?hl=en) — “5★ I called Jim today. Left a message and immediately got a call back. He came right out and took care of a huge yellow jacket nest that was…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25VemEwbEZiV2d3Y2tGQmFHRlRUbWxFY2xOTk5sRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOnUza0lFbWgwckFBaGFTTmlEclNNNlE%7C%7C?hl=en) — “5★ Highly recommend! Great speedy service, was there right when he said he would be and got our bee problem taken care of quickly!! Will abs…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3enNESjJRRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CIHM0ogKEICAgMDwzsDJ2QE%7C%7C?hl=en) — “5★ This is my second year using Jim Wales Pest Control, and he continues to do an excellent job! He treats for mosquitoes, ticks, and ants, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzNlplNVJnEAE!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CIHM0ogKEICAgIC36Ze5Rg%7C%7C?hl=en) — “5★ We have used Jim Wales Pest Control for our annual mosquito sprays and we would not be able to be outside if it wasn’t for him! He also h…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzM3VTdE9nEAE!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CIHM0ogKEICAgIC33uStOg%7C%7C?hl=en) — “5★ Jim and his team are terrific! I had a recurring problem with mice and ants for years, and no one could effectively deal with them... unt…”
- Customers describe multi-year residential, business and child-care maintenance relationships. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNJd1otY3pBRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CIHM0ogKEICAgMCIwZ-czAE%7C%7C?hl=en) — “5★ Jims Pest Control has been servicing our home for 3 years now and it keeps my mind at ease having multiple visits a year for maintenance.…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQNmNlSy1nRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CIHM0ogKEICAgICP6ceK-gE%7C%7C?hl=en) — “5★ Jim’s Pest Control has been servicing our home for the past 5 years. Very professional and personable. We have no complaints with his ser…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYbmFtTmdRRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CIHM0ogKEICAgICXnamNgQE%7C%7C?hl=en) — “5★ I’ve been using Jim Wales Pest control for my child care centers IPM for the last year as well as my personal property and I wouldn’t use…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYN2UyV2ZREAE!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CIHM0ogKEICAgICX7e2WfQ%7C%7C?hl=en) — “5★ I highly recommend Jim Wales Pest Control. I have a log home and when I had issues with carpenter ants and carpenter bees I gave him a ca…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuc29xWU1BEAE!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CIHM0ogKEICAgIDnsoqYMA%7C%7C?hl=en) — “5★ We have been using Jim Wales Pest Control for our offices in Sturbridge for the last couple of years.  They are very knowledgeable and th…”
- Google lists 5 stars from 41 ratings and the packet contains 38 dated reviews. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Jim%20Wales%20Pest%20Control&query_place_id=ChIJ7SNo34p3GSgRXcf9L0R9YTA) — “Google: 5★ from 41 ratings”
- Specializes in Pest Control _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/east-brookfield/profile/pest-control/jim-wales-pest-control-0261-336746) — “Services offered (Better Business Bureau): rodent control, insect control, residential pest control, commercial pest control, termite contro…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGQ2VqVmtkMVZrWW1oUWNVd3pWMVJKV0ZkYVUwRRAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOkFCejVkd1VkYmhQcUwzV1RJWFdaU0E%7C%7C?hl=en) — “5★ I had a  yellow jacket nest under the siding on my house and the bees were swarming. I called Jim and he came by within hours of my call …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NM2EyZHBSRFp5TlRaRFEwOTVRVEJ6U214TFRHYxAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOmM3a2dpRDZyNTZDQ095QTBzSmxLTGc%7C%7C?hl=en) — “5★ Jim is fantastic! He does the preventative stuff but he’s also very quick to come out if I have an issue. I live in an older home so I oc…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkb1JVRlBjVWxmTVU0MlZFSk1TQzFqVFhKR1ZtYxAB!2m1!1s0x0:0x30617d442ffdc75d!3m1!1s2@1:CAIQACodChtycF9oOjdoRUFPcUlfMU42VEJMSC1jTXJGVmc%7C%7C?hl=en) — “5★ Jim is truly outstanding. We struggled with constant mice issues, and our previous pest control company just couldn’t solve it. Jim came …”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://www.mass.gov/how-to/look-up-and-confirm-a-massachusetts-pesticide-license

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Jim%20Wales%20Pest%20Control&query_place_id=ChIJ7SNo34p3GSgRXcf9L0R9YTA): 5.0★ from 41 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Jim%20Wales%20Pest%20Control&query_place_id=ChIJ7SNo34p3GSgRXcf9L0R9YTA): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/east-brookfield/profile/pest-control/jim-wales-pest-control-0261-336746): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · lisa rondeau · 2026-08-22**: I had a  yellow jacket nest under the siding on my house and the bees were swarming. I called Jim and he came by within hours of my call . He sprayed and I haven't seen any since. I tried but the bees were winning. Thank you Jim!
- **5/5 · Google Reviews · Tanya McGee · 2026-08-03**: I am very impressed and pleased with this company! Every employee that I have come across is very kind, polite, courteous and knowledgeable!! They are extremely prompt and very thorough! He showed me everything and explained everything so I knew what was going on! The gentleman that came to my busin…
- **5/5 · Google Reviews · Brian · 2026-04-01**: Professional, friendly, respectful, knowledgeable, timely, and quite personable, which would be six (6) Stars if available!
- **5/5 · Google Reviews · Jess Newfell · 2026-02-06**: Jim is fantastic! He does the preventative stuff but he’s also very quick to come out if I have an issue. I live in an older home so I occasionally get mice and I know I can count on Jim to be thorough.
- **5/5 · Google Reviews · Emma · 2025-11-22**: Jim is truly outstanding. We struggled with constant mice issues, and our previous pest control company just couldn’t solve it. Jim came in and finally eliminated the problem. Highly recommend!
- **5/5 · Google Reviews · Skye · 2025-11-05**: I was thoroughly impressed with the professionalism and effectiveness of Jim Wales pest control. Jim was prompt, courteous, and extremely knowledgeable. He conducted a detailed inspection, clearly explained the treatment plan, and followed through with outstanding results. The quality of his work an…
- **5/5 · Google Reviews · Cherie Gilley · 2025-09-18**: I called Jim today. Left a message and immediately got a call back. He came right out and took care of a huge yellow jacket nest that was in my attic.  He also found that I had carpenter bees in my garage and took care of that problem as well.
I was so impressed with his porfessionalism, attention t…
- **5/5 · Google Reviews · Christine Roy · 2025-09-07**: Great service! Very knowledgeable and prompt. Always gets the job done. Highly recommended.
- **5/5 · Google Reviews · Emily Melzar · 2025-09-05**: Jim Wales Pest Control was the best. He answered me immediately and answered all of my questions that I had. He was very informative and walked me through everything. I’m so thankful for him and he was also extremely well priced as well!! I will be keeping him saved in my phone for any future needs!
- **5/5 · Google Reviews · Cynthia Dugas · 2025-08-24**: Fantastic service, very prompt! Always gets the job done. Highly recommended.

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Data freshness: last scanned 2026-08-24T10:51:44.915Z.
Cite as: Jim Wales Pest Control — Tavlee (https://tavlee.com/contractor/jim-wales-pest-control)
Source: https://tavlee.com/contractor/jim-wales-pest-control