# JLB Plumbing & Mechanical, LLC

**Trade:** Plumbing · **Address:** 80 New Salem St, Wakefield, MA 01880, USA · **Phone:** (857) 772-0603 · **Website:** http://www.jlbplumb.com/ · **Languages:** English

**Rating: 4.6/5** (medium confidence) — from 156 reviews across 5 sources.
99% of sentiment-scored reviews read net-positive. Last 6 months: 28 reviews, 0 negative.

## The honest read

JLB Plumbing & Mechanical works out of Wakefield covering both plumbing and HVAC — water heaters and drain work on one end, furnaces and AC on the other — and its 176 Google ratings average 4.9.

The written record runs deep: 156 reviews from 2022 through 2026 across five sources, and the pace hasn't slowed — 28 in the last six months, none negative. Two names keep coming up: Kevin in the field, credited by dozens of reviewers for the actual repairs, and Melissa at the front desk, praised repeatedly for scheduling and follow-up calls. In a review from late 2025, one customer summed up the office side as "old school responsiveness" — they answer when you call.

Response time is a recurring theme. When a boiler line snapped off at 7pm, the office called back first thing the next morning and had a tech at the house within a couple of hours; a separate no-heat call placed at 3pm had someone on-site by 4. The plumbing side covers leak repairs (one visit fixed three bathroom leaks in under two hours), water heater and whole-house filtration installs, a water softener job for a customer's parents, and a commercial fire-sprinkler valve and pipe replacement. On HVAC, the work spans furnace overhauls and standing heating-and-AC maintenance contracts. In a 2025 review, one customer's failing air conditioner turned out to be a clogged filter rather than a system needing replacement, and the technician said so instead of pushing a new unit.

Worth knowing before calling: a 2025 review described feeling uncomfortable with the owner and told readers to avoid the company, though it didn't say what happened. Its Massachusetts plumbing license is active.

A reasonable call for anything from a plumbing emergency to routine HVAC upkeep in the Wakefield area — ask for Kevin if he's available, since he's the technician most reviewers name by name.

**Strengths:**
- Fast response — same-day fixes for burst pipes and no-heat calls
- Kevin — the technician most reviewers name by name
- Honest diagnosis — skipped an unneeded AC replacement
- Two trades — plumbing and HVAC under one roof

**Concerns:**
- Owner complaint — 2025 review cites discomfort, no detail given

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Responds fast to emergencies — a burst boiler line got a callback overnight and a tech within a couple of hours, and a no-heat call at 3pm had someone on-site by 4 _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210RFUySlNOakoxYm1Zd1UwOXhPRGsyUkdaWlVFRRAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOmtDU2JSNjJ1bmYwU09xODk2RGZZUEE%7C%7C?hl=en) — “5★ We had an emergency situation when a pipe broke off our boiler due to corrosion around 7:00 PM, definitely not how you want to spend your…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSM1RYTmtjakZZYVd3ek4wWnNSVmczVDFnMlpIYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOjR3TXNkcjFYaWwzN0ZsRVg3T1g2ZHc%7C%7C?hl=en) — “5★ Friendly and accommodating. I called them at 3pm for a heat emergency and they arrived at 4pm. The service tech Derek called explaining w…”
- Diagnoses honestly rather than upselling — one visit found a clogged air filter was the real fix, not a new AC system _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KS1dtbG5jRGRvYzNRNVpuUk9SRU5KUWtab1VtYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOnJKWmlncDdoc3Q5ZnRORENJQkZoUmc%7C%7C?hl=en) — “5★ We bought a condo in December so we just now found out how bad the AC was. JLB came out and looked over our system and the first thing he…”
- Covers both plumbing and HVAC, from water heaters and whole-house filtration to furnace overhauls and heat-and-AC maintenance _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xVME5YbDBYMkpFYW5kaUxWTkxjVEpaUjJKSlkzYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOlU0NXl0X2JEandiLVNLcTJZR2JJY3c%7C%7C?hl=en) — “5★ Kevin at JLB Plumbing is amazing and very efficient! I have him twice a year for Maintenance  on my Heat & AC. I would highly recommend t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwbFNGWmtNMUZ6Ym14bVRFTkpNbFpTVFhnM09VRRAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOlplSFZkM1FzbmxmTENJMlZSTXg3OUE%7C%7C?hl=en) — “5★ We had a whole house water filter installed by Kevin, he was professional, courteous and friendly. The installations was done with minima…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aaE5sRnVVRTFvTkZSSFZtSmFMVkZtWlZsVmMzYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOmZhNlFuUE1oNFRHVmJaLVFmZVlVc3c%7C%7C?hl=en) — “5★ JLB Plumbing & Mechanical recently did a Complete Overhaul of our “ancient” furnace and Oil Container. Joe Bucciero had done Exceptional …”
- Kevin is named specifically by many reviewers as the technician who did the work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5bVRXOUJObnBDVTA1cmNtSlBhVVkwTW5wRk9IYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOk9mTW9BNnpCU05rcmJPaUY0MnpFOHc%7C%7C?hl=en) — “5★ Kevin is wonderful does a thorough job he worked on my a/c unit
my unit did not have any cold air coming out ... the unit just 4yrs old h…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaRVNtZFpOVVp1WDNvemJXTkVTbTFXZEVwU01YYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOlZESmdZNUZuX3ozbWNESm1WdEpSMXc%7C%7C?hl=en) — “5★ JLB serviced my indirect water heater. Kevin as fantastic. He was early to the appointment and answered all my questions. He explained th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kR1ozZDNXR1UyVVVoTFptODVabGhUYlUxMmVHYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOmdGZ3d3WGU2UUhLZm85ZlhTbU12eGc%7C%7C?hl=en) — “5★ Kevin showed up on time.  His work reflects his professionalism as it is impecable.  He answered all our questions and left the work area…”
- Massachusetts plumber license 4476-PL-C is verified active _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 4476-PL-C verified active”
- One 2025 review reported feeling uncomfortable with the owner and warned against hiring, though it gave no specifics _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3cDdLS0dBEAE!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CIHM0ogKEICAgMCwp7KKGA%7C%7C?hl=en) — “1★ Owner made me uncomfortable. 1 star is being generous, if I could give 0 stars I would. Avoid at all costs.”
- Commercial fire-sprinkler valve and pipe replacement _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsamIyWldMVEZRWTJoM00ydG5SMlJyZWkxemFtYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOkljb2ZWLTFQY2h3M2tnR2Rrei1zamc%7C%7C?hl=en) — “5★ JLB Plumbing replaced a faulty valve and pipes on our commercial fire sprinkler system and I could not be more happy with the job they di…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WNFVXMTZlV1JUUTBOV2RuSXlhRmxoUVVwUVFYYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOnV4UW16eWRTQ0NWdnIyaFlhQUpQQXc%7C%7C?hl=en) — “5★ Francisco was the perfect 👌🏾 man for the job he was very knowledgeable, respectable and caring! The fact he came to my house and fixed …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsamIyWldMVEZRWTJoM00ydG5SMlJyZWkxemFtYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOkljb2ZWLTFQY2h3M2tnR2Rrei1zamc%7C%7C?hl=en) — “5★ JLB Plumbing replaced a faulty valve and pipes on our commercial fire sprinkler system and I could not be more happy with the job they di…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2swNU1IbFhZVlkyT1dNdE5VUlFhVmc1TlhWVlRHYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOk05MHlXYVY2OWMtNURQaVg5NXVVTGc%7C%7C?hl=en) — “5★ Joe put in a water softener for my parents and everyone was impressed with the work they did. Honest price too. If you have a well with h…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwbFNGWmtNMUZ6Ym14bVRFTkpNbFpTVFhnM09VRRAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOlplSFZkM1FzbmxmTENJMlZSTXg3OUE%7C%7C?hl=en) — “5★ We had a whole house water filter installed by Kevin, he was professional, courteous and friendly. The installations was done with minima…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 4476-PL-C verified active”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xVME5YbDBYMkpFYW5kaUxWTkxjVEpaUjJKSlkzYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOlU0NXl0X2JEandiLVNLcTJZR2JJY3c%7C%7C?hl=en) — “5★ Kevin at JLB Plumbing is amazing and very efficient! I have him twice a year for Maintenance  on my Heat & AC. I would highly recommend t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oR05IVm1lRWRLUnpac1QxZFVSbEpNZVVsS1FVRRAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOmhGNHVmeEdKRzZsT1dURlJMeUlKQUE%7C%7C?hl=en) — “5★ We have two independent Currier heat pumps from 2017 (1st and 2nd floors respectively). The 2nd floor unit failed to produce any cold air…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aaE5sRnVVRTFvTkZSSFZtSmFMVkZtWlZsVmMzYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOmZhNlFuUE1oNFRHVmJaLVFmZVlVc3c%7C%7C?hl=en) — “5★ JLB Plumbing & Mechanical recently did a Complete Overhaul of our “ancient” furnace and Oil Container. Joe Bucciero had done Exceptional …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KS1dtbG5jRGRvYzNRNVpuUk9SRU5KUWtab1VtYxAB!2m1!1s0x0:0x587f0f27f9919788!3m1!1s2@1:CAIQACodChtycF9oOnJKWmlncDdoc3Q5ZnRORENJQkZoUmc%7C%7C?hl=en) — “5★ We bought a condo in December so we just now found out how bad the AC was. JLB came out and looked over our system and the first thing he…”

## Ownership

- Identifies as veteran-owned — the business's own statement, not independently verified.

## License

Status: **active** (#4476-PL-C, plumber) — verified against the official MA state registry on 2026-07-02, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=JLB%20Plumbing%20%26%20Mechanical%2C%20LLC&query_place_id=ChIJq1WvtOAN44kRiJeR-ScPf1g): 4.9★ from 183 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=JLB%20Plumbing%20%26%20Mechanical%2C%20LLC&query_place_id=ChIJq1WvtOAN44kRiJeR-ScPf1g): Listed on this source
- [Yelp](https://www.yelp.com/biz/jlb-plumbing-and-mechanical-wakefield): Listed on this source
- [Official Website](http://www.jlbplumb.com): Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/wakefield/jlb-plumbing-mechanical-llc-reviews-107128885.htm): Listed on this source
- [Exa](https://reviews.birdeye.com/jlb-plumbing-mechanical-llc-166979229297337): 8 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · James Marsden · 2026-06-22**: Air conditioning Service
- **5/5 · Google Reviews · Glenn Gerade · 2026-06-22**: Excellent Customer Service, On time,Quality
Of Service top notch. Clean and polite.
- **5/5 · Google Reviews · Neil Griseto · 2026-06-17**: Excellent service, very pleasant to deal with especially the office. Would highly recommend.
- **5/5 · Google Reviews · Carol Kelley · 2026-06-11**: Same day service and Derrick was great!
- **5/5 · Google Reviews · Laurel Rice · 2026-06-11**: Huge thank you to Kevin & the team at JLB!! Fast diagnosis and efficient repair, really saved us with an AC repair on a hot humid day. We’ll be calling again for any future needs!
- **5/5 · Google Reviews · Bill Leminen · 2026-06-10**: Responsive customer service and all the plumbers were professional and friendly to work with. Will use again.
- **5/5 · Google Reviews · Rajay Sane · 2026-06-09**: Nick and the folks at JLB are great to work with!  This is the third time we've had them help around the house with various projects and they've been great.  Reasonably priced, hard working team and always on time.
- **5/5 · Google Reviews · Laura Mancuso · 2026-06-02**: Honestly, the best of the best. Appreciated their communication, professionalism and promptness. Wish I had reached out sooner, but will only work with JLB in the future.
- **5/5 · Google Reviews · Mirella Sicari · 2026-06-02**: Great Service, Kevin is very Professional.
- **5/5 · Google Reviews · Jacquelyn Thomas · 2026-05-26**: Kevin is wonderful does a thorough job he worked on my a/c unit
my unit did not have any cold air coming out ... the unit just 4yrs old he found that there was a lot of dry up grass & dirt on the contacts for the cold air to come out fan working properly ....
so he cleaned everything up and cleaned …

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Data freshness: last scanned 2026-07-02T03:13:10.674Z.
Cite as: JLB Plumbing & Mechanical, LLC — Tavlee (https://tavlee.com/contractor/jlb-plumbing-and-mechanical-llc-wakefield)
Source: https://tavlee.com/contractor/jlb-plumbing-and-mechanical-llc-wakefield