# John Martin, Inc

**Trade:** Demolition & Excavation · **Address:** 32 Rayber Rd, Orleans, MA 02653 · **Phone:** (508) 240-0668 · **Website:** https://johnmartincapecod.com/ · **Languages:** English

**Rating: 4.7/5** (medium confidence) — from 11 reviews across 4 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
100% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

John Martin, Inc. works out of 32 Rayber Road in Orleans and digs, installs and pumps across Cape Cod: site preparation, grading, foundations, demolition, water and sewer lines, drainage and pool excavation on the earthmoving side, septic installation and pumping on the other, plus portable toilet rentals.

Three town governments list the firm among their approved contractors — the Orleans utility contractor appendix, the Provincetown sewer department, and the Harwich Board of Health septic installer roster. That is standing a septic contractor earns through the towns, not through advertising.

What customers describe most is speed. In a June 2026 review a homeowner whose washing machine drain backed up called on a Sunday and had someone on site in 30 minutes, tracing the blockage to branches in the septic outlet. In a 2023 account a homeowner with water across the basement floor wrote that Gary came out within the hour, drained the system and cleaned up the mess. Another 2023 reviewer who found every other company booked up called and was served the next day, with the pumping explained step by step because it was their first time. A June 2025 reviewer with a septic emergency had people there the next day and said the cost was within the estimated rate.

The excavation side draws the same tone. An October 2025 reviewer described the firm handling an addition in Eastham — clearing concrete walkways, asphalt and trees, digging for the footings and foundation, and backfilling in what they called a really tight area. A 2024 reviewer summed it up as highly skilled in all phases of site work and septic, tree clearing included.

Staff get named again and again, which is unusual. Gary appears on the pumping truck across several years; a June 2025 reviewer described John Martin Jr. running a tight-tank installation, organized and punctual with zero issues, and called the office staff kind and knowledgeable. On Nextdoor in April 2026, a neighbour answering a request for a septic company that actually wants new business replied simply: Out of Orleans the best, ask for Gary. Google averages 5 stars across 17 ratings, and all eleven written reviews, from 2023 through June 2026, are positive.

One thing to check for yourself: the Massachusetts plumber licence matched to this business, number 48144-PL-A, is registered to an individual named Alexander John Martin Noel rather than to John Martin, Inc., so ask the company directly for its own septic installer credentials before booking.

For a Cape homeowner with a failing or backed-up septic system, or one planning excavation for an addition, this is a firm with an unbroken run of specific, first-hand praise and standing on three town rosters.

**Strengths:**
- Emergency response — a Sunday call answered on site in 30 minutes
- Fast scheduling — reviewers report same-day and next-day septic service
- Excavation for additions — footings, backfill and clearing in tight sites
- Town-approved installer — listed by Orleans, Provincetown and Harwich
- Named staff — Gary and John Martin Jr praised by name repeatedly

**Concerns:**
- Licence record — the matched state plumber licence names a different holder

**Where sources disagree:**
- The Massachusetts plumber licence matched to this business, number 48144-PL-A, is registered to an individual named Alexander John Martin Noel, not to John Martin, Inc. of Orleans, and the company's own site describes excavation and septic work rather than plumbing.
- Reviewers name the business variously as John Martin Inc., JD Martin and John D Martin Excavating, all describing the same Orleans excavation and septic firm.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- An Orleans-based excavating and septic contractor at 32 Rayber Road, offering site preparation, grading, foundations, demolition, water and sewer installation, drainage, pool excavation, septic installation and pumping, and portable toilet rentals across Cape Cod. _(confidence: high)_
  - [town.orleans.ma.us](https://www.town.orleans.ma.us/DocumentCenter/View/2782/Sewer-Installation-Contractors-PDF) — “town.orleans.ma.us — John Martin Inc. 32 Rayber Road Orleans, MA 02653”
  - [Official Website](https://johnmartincapecod.com) — “An Orleans-based excavating contractor serving Cape Cod with site preparation, grading, foundations, demolition, water and sewer installatio…”
- The Town of Orleans lists the firm in its utility contractors (installation) appendix, the Provincetown sewer department lists it, and the Harwich Board of Health lists it as a septic installer. _(confidence: high)_
  - [town.orleans.ma.us](https://www.town.orleans.ma.us/DocumentCenter/View/2782/Sewer-Installation-Contractors-PDF) — “town.orleans.ma.us — John Martin Inc. 32 Rayber Road Orleans, MA 02653”
  - [provincetown-ma.gov](https://www.provincetown-ma.gov/476/Sewer-Department) — “provincetown-ma.gov — John Martin Inc.”
  - [town.orleans.ma.us](https://www.town.orleans.ma.us/DocumentCenter/View/10489/Appendix-F-Contractors-2026) — “town.orleans.ma.us — https://johnmartincapecod.com/”
  - [content.civicplus.com](https://content.civicplus.com/api/assets/e9c2fda0-eff1-4fbb-9fef-a8c6c6bb141c) — “content.civicplus.com — John Martin Inc. * Ken Rose Septic Service”
- In a June 2026 review a homeowner whose washing machine drain backed up called on a Sunday and had someone on site within 30 minutes, finding the septic outlet blocked with branches. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OaExXOXVkMVIwY1hKeWVUbFBTbFZmVnpkT1dFRRAB!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CAIQACodChtycF9oOmNhLW9ud1R0cXJyeTlPSlVfVzdOWEE%7C%7C?hl=en) — “5★ Water was coming out of my washing machine drain. I assumed the outlet to the septic was blocked. It was with branches. I called, Sunday.…”
- In a 2023 review a homeowner with water backed up across the basement floor said Gary came out within an hour, drained the septic system and cleaned up the mess. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKbElYU2RBEAE!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CIHM0ogKEICAgIDJlIXSdA%7C%7C?hl=en) — “5★ I had dread I had dreadful leakage in the basement, and our downstairs was all over the floor. The water was backed up terribly, and I we…”
- A 2023 reviewer who found every other company booked up was served the next day, and said Gary explained and showed each step because it was their first septic pumping. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKck0yb0xnEAE!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CIHM0ogKEICAgIDJrM2oLg%7C%7C?hl=en) — “5★ I called few companies, the price was with in the same range but all of them were booked up. I called John Martin yesterday and Gary who …”
- A June 2025 reviewer with a septic emergency had people on site the next day and said the cost was within the estimated rate. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNMms3cUhMaEstUk93EAE!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CIHM0ogKEM2k7qHLhK-ROw%7C%7C?hl=en) — “5★ We had a septic emergency. John Martin was very responsive, had people here the next day and the cost was within the estimated rate. Also…”
- An October 2025 reviewer described the firm excavating for an addition in Eastham — clearing concrete walkways, asphalt and trees, digging for the footings and foundation, and backfilling in a very tight area. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxM1JtMXZVVXRoVlZkWlNuUnlkbFZCU0ZSaWFsRRAB!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CAIQACodChtycF9oOi13Rm1vUUthVVdZSnRydlVBSFRialE%7C%7C?hl=en) — “5★ JD Martin did the excavation for an addition to our home in Eastham….they were FANTASTIC!! They did all the excavation including clearing…”
- A June 2025 reviewer described John Martin Jr. leading a tight-tank installation that went smoothly with zero issues, calling him organized and punctual, and praised the office staff as kind and knowledgeable. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJVEptN19LaGVHa2ZBEAE!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CIHM0ogKEITJm7_KheGkfA%7C%7C?hl=en) — “5★ John Martin Inc. is a fantastic company for several reasons. I had a Septic pumped out by Gary. I also had a Tight Tank installed by John…”
- A 2024 reviewer called the firm highly skilled in all phases of site work and septic, including tree clearing. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUMDY2NG1RRRAB!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CIHM0ogKEICAgICT0664mQE%7C%7C?hl=en) — “5★ highly skilled in all phases of site work and septic, did all kind of work for us, including tree clearing, highly recommend”
- On Nextdoor in April 2026 a neighbour answering a request for a septic company that wants new business recommended the firm as the best out of Orleans. _(confidence: high)_
  - [Nextdoor](https://nextdoor.com/p/4hq3gCBpfqkm) — “Nextdoor (Orleans, MA) — John Martin”
  - [Nextdoor](https://nextdoor.com/p/4hq3gCBpfqkm) — “Nextdoor (Harwich Port, MA) — Out of Orleans the best!!! Ask for Gary!!!”
- Google shows a 5-star average from 17 ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=John%20Martin%2C%20Inc&query_place_id=ChIJV9rjHtBr-4kRqcedkVHDhGg) — “Google: 5★ from 17 ratings”
- The Massachusetts plumber licence matched to this business, number 48144-PL-A, is held on the state registry by an individual named Alexander John Martin Noel rather than by John Martin, Inc. _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 48144-PL-A registry-verified active — registry holder of record: Alexander John Martin Noel”
- Septic system installation and pumping together with site excavation — foundations, drainage, water and sewer lines and land clearing — on Cape Cod. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxM1JtMXZVVXRoVlZkWlNuUnlkbFZCU0ZSaWFsRRAB!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CAIQACodChtycF9oOi13Rm1vUUthVVdZSnRydlVBSFRialE%7C%7C?hl=en) — “5★ JD Martin did the excavation for an addition to our home in Eastham….they were FANTASTIC!! They did all the excavation including clearing…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUMDY2NG1RRRAB!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CIHM0ogKEICAgICT0664mQE%7C%7C?hl=en) — “5★ highly skilled in all phases of site work and septic, did all kind of work for us, including tree clearing, highly recommend”
  - [Official Website](https://johnmartincapecod.com) — “An Orleans-based excavating contractor serving Cape Cod with site preparation, grading, foundations, demolition, water and sewer installatio…”
- Eleven written reviews from 2023 through June 2026 are uniformly positive and unusually specific, repeatedly naming the same staff and describing same-day and next-day emergency response, and three separate town governments list the firm as an approved installer. _(confidence: high)_
  - [town.orleans.ma.us](https://www.town.orleans.ma.us/DocumentCenter/View/2782/Sewer-Installation-Contractors-PDF) — “town.orleans.ma.us — John Martin Inc. 32 Rayber Road Orleans, MA 02653”
  - [provincetown-ma.gov](https://www.provincetown-ma.gov/476/Sewer-Department) — “provincetown-ma.gov — John Martin Inc.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OaExXOXVkMVIwY1hKeWVUbFBTbFZmVnpkT1dFRRAB!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CAIQACodChtycF9oOmNhLW9ud1R0cXJyeTlPSlVfVzdOWEE%7C%7C?hl=en) — “5★ Water was coming out of my washing machine drain. I assumed the outlet to the septic was blocked. It was with branches. I called, Sunday.…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJVEptN19LaGVHa2ZBEAE!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CIHM0ogKEITJm7_KheGkfA%7C%7C?hl=en) — “5★ John Martin Inc. is a fantastic company for several reasons. I had a Septic pumped out by Gary. I also had a Tight Tank installed by John…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKbElYU2RBEAE!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CIHM0ogKEICAgIDJlIXSdA%7C%7C?hl=en) — “5★ I had dread I had dreadful leakage in the basement, and our downstairs was all over the floor. The water was backed up terribly, and I we…”
- Specializes in Demolition & Excavation _(confidence: high)_
  - [town.orleans.ma.us](https://www.town.orleans.ma.us/DocumentCenter/View/2782/Sewer-Installation-Contractors-PDF) — “town.orleans.ma.us — John Martin Inc. 32 Rayber Road Orleans, MA 02653”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxM1JtMXZVVXRoVlZkWlNuUnlkbFZCU0ZSaWFsRRAB!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CAIQACodChtycF9oOi13Rm1vUUthVVdZSnRydlVBSFRialE%7C%7C?hl=en) — “5★ JD Martin did the excavation for an addition to our home in Eastham….they were FANTASTIC!! They did all the excavation including clearing…”
  - [Official Website](https://johnmartincapecod.com) — “An Orleans-based excavating contractor serving Cape Cod with site preparation, grading, foundations, demolition, water and sewer installatio…”
- Also offers Plumbing _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOLWo1UEczX2REakd3EAE!2m1!1s0x0:0x6884c351919dc7a9!3m1!1s2@1:CIHM0ogKEN-j5PG3_dDjGw%7C%7C?hl=en) — “5★ I called John Martins office in a near panic this AM . My toilets wouldn’t flush. The person who answered the phone was extremely helpful…”
  - [Official Website](https://johnmartincapecod.com) — “An Orleans-based excavating contractor serving Cape Cod with site preparation, grading, foundations, demolition, water and sewer installatio…”

## License

Status: **active** (#48144-PL-A, plumber) — verified against the official MA state registry on 2026-08-20, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=John%20Martin%2C%20Inc&query_place_id=ChIJV9rjHtBr-4kRqcedkVHDhGg): 5.0★ from 17 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=John%20Martin%2C%20Inc&query_place_id=ChIJV9rjHtBr-4kRqcedkVHDhGg): Listed on this source
- [Official Website](https://johnmartincapecod.com): Self-reported profile and service details
- [Exa](https://johnmartincapecod.com/): 0 web mentions across the open web (each linked to its source)
- [Exa](https://www.town.orleans.ma.us/DocumentCenter/View/10489/Appendix-F-Contractors-2026): 3 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Out of Orleans the best!!! Ask for Gary!!!” — nextdoor.com (2026-04-05) — https://nextdoor.com/p/4hq3gCBpfqkm
- “John Martin” — nextdoor.com (2026-04-05) — https://nextdoor.com/p/4hq3gCBpfqkm
- “https://johnmartincapecod.com/” — town.orleans.ma.us (2026-03-23) — https://www.town.orleans.ma.us/DocumentCenter/View/10489/Appendix-F-Contractors-2026
- “John Martin Inc. * Ken Rose Septic Service” — content.civicplus.com (2021-12-21) — https://content.civicplus.com/api/assets/e9c2fda0-eff1-4fbb-9fef-a8c6c6bb141c
- “|John Martin Inc.|32 Raybar Rd., Orleans 02653” — provincetown-ma.gov — https://www.provincetown-ma.gov/476/Sewer-Department
- “John Martin Inc. 32 Rayber Road Orleans, MA 02653” — town.orleans.ma.us — https://www.town.orleans.ma.us/DocumentCenter/View/2782/Sewer-Installation-Contractors-PDF

## Recent reviews

- **5/5 · Google Reviews · steven primavera · 2026-06-14**: Water was coming out of my washing machine drain. I assumed the outlet to the septic was blocked. It was with branches. I called, Sunday. Somebody was here in 30 minutes, I don't know the gentleman's name, sorry. It was taken care. I wouldn't of been able to use anything in house. Sink, TOILET!!! GR…
- **5/5 · Google Reviews · Richard DeMartino · 2025-10-17**: JD Martin did the excavation for an addition to our home in Eastham….they were FANTASTIC!! They did all the excavation including clearing the area of concrete walkways, asphalt and trees…digging for the set up of the footings and foundation….and back-fill.  The project required working in a really t…
- **5/5 · Google Reviews · Linda Jonuskis · 2025-06-12**: John Martin Inc. is a fantastic company for several reasons. I had a Septic pumped out by Gary. I also had a Tight Tank installed by John Martin Jr. at my property and the operation went smooth with zero hassle. Firstly, Gary was amazing. I met him first to pump the previous septic. Gary went out of…
- **5/5 · Google Reviews · Rita O · 2025-06-10**: We had a septic emergency. John Martin was very responsive, had people here the next day and the cost was within the estimated rate. Also the guys that worked over here were really nice. 10/10 would recommend.
- **5/5 · Google Reviews · Wayne Pike · 2025-06-02**: I called John Martins office in a near panic this AM . My toilets wouldn’t flush. The person who answered the phone was extremely helpful and assured Me they could solve my problems. And by midafternoon they had ! The driver was great , He was able to pump the tank , Took the time to be sure my toil…
- **5/5 · Google Reviews · Brendan Guttmann · 2024-05-18**: highly skilled in all phases of site work and septic, did all kind of work for us, including tree clearing, highly recommend
- **5/5 · Google Reviews · JP Cape · 2024-03-01**: We've worked with a few septic services with mixed results, and thanks to a community page, we discovered John D Martin Excavating. We couldn't be happier with the service provided. Professional, friendly, efficient. Gary is very knowledgeable and willing to answer questions and impart his expertise…
- **5/5 · Google Reviews · Thomas Williams · 2023-12-03**: Needed a quick scan and locate septic pipe. Sent a man out next business day. Intend to use Martin for future excavating work.
- **5/5 · Google Reviews · Aliya · 2023-07-12**: I called few companies, the price was with in the same range but all of them were booked up. I called John Martin yesterday and Gary who works there came today!!! Since it was my first time emptying the septic he was explaining everything, showing and being very patient. I do recommend him! You don’…
- **5/5 · Google Reviews · Deborah Jacobs · 2023-07-11**: I had dread I had dreadful leakage in the basement, and our downstairs was all over the floor. The water was backed up terribly, and I went into a panic situation. Tried to clean up and it was impossible. I called up John Martin company, and within an hour, Gary came out here, took care of the probl…

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Data freshness: last scanned 2026-08-20T07:19:14.060Z.
Cite as: John Martin, Inc — Tavlee (https://tavlee.com/contractor/john-martin-inc-orleans)
Source: https://tavlee.com/contractor/john-martin-inc-orleans