# John's Oil & Propane

**Trade:** HVAC / Heating & Cooling · **Address:** 15 Avon St, Lynn, MA 01905, USA · **Phone:** (781) 592-9505 · **Website:** https://johnsoil.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing · **Languages:** English

**Rating: 3.8/5** (medium confidence) — from 133 reviews across 3 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 2 negative.

## The honest read

John's Oil & Propane is a Lynn oil-and-heating company where the review pattern is dominated by one thing: tenure. Customers writing in with 20, 30, even 47 years on file describe the same things — on-time deliveries, technicians who show up earlier than expected, and a phone staff people call "beyond helpful."

The volume of positive detail is hard to overstate: furnace tune-ups that turned up problems before they became emergencies, a new heating unit installed in days, an oil tank swapped without a drop spilled, and repeated same-day rescues when a customer ran dry mid-winter. Several reviewers name staff directly — a technician named Jay Walsh replaced a furnace in two days, Steve fixed a burner and left a customer "very happy with his work," and Patrick is credited with making sure regulars have oil on the coldest days.

The record isn't spotless. In a 2022 review, one customer alleged the owner was rude and racist and charged for a job that was never completed; another 2022 review describes oil delivered and a tank primed without being asked, followed by a surprise $100 charge that left the household without heat. In February 2026, several long-time customers wrote about a new 150-gallon minimum purchase requirement that squeezes anyone paying for oil a little at a time rather than by the tank. Two reviews — one from 2024, one from March 2026 — also describe a delivery driver speeding through residential streets.

None of that erases 133 reviews' worth of a business people keep coming back to for decades, but it's worth asking directly about the new minimum-purchase policy and getting pricing in writing before signing on, especially on a tight budget.

**Strengths:**
- Long tenure — decades-long customers report zero issues
- Fast emergency response — filled tanks and fixed no-heat calls same day

**Concerns:**
- New minimum order — a 150-gallon minimum strains budget-limited customers
- Driver conduct — reviewers report speeding and reckless driving
- Billing dispute — a 2022 review alleges racist treatment and a charge for incomplete work
- Unauthorized delivery — a 2022 review reports an unrequested fill and surprise upcharge

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Many customers report decades of reliable service with no issues _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGRmVYaEdWVFY2VVhVMFdITlVZV3h1YkRGbGEzYxAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CAIQACodChtycF9oOlFFeXhGVTV6UXU0WHNUYWxubDFla3c%7C%7C?hl=en) — “5★ I've been a customer of John's oil for over 47 years. They excel at thier work, always quick to respond and show up earlier than expected…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOd2FHNWthRlJtY2xWS1VuQnlkVEZIY0dONlFrRRAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CAIQACodChtycF9oOlNwaG5kaFRmclVKUnBydTFHcGN6QkE%7C%7C?hl=en) — “5★ I have been a customer of John's Oil for  over 40 years.  They are always dependable, reliable, and considerate of my needs - whether it …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpNDg3WXN3RRAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CIHM0ogKEICAgICi487YswE%7C%7C?hl=en) — “5★ Always there for you when you need them! Friendly workers who look out for you. I have been a customer since the 70's.”
- Same-day emergency response when customers ran out of oil or had no heat _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOcFlrZG5aRVEzTW1rNU9IQTVVRzFZYURocVpWRRAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CAIQACodChtycF9oOjNpYkdnZEQ3Mmk5OHA5UG1YaDhqZVE%7C%7C?hl=en) — “5★ When I ran out of oil because my last service didn’t do a refill on time John’s came to the rescue within hours. Very professional.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkOEplNFd3EAE!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CIHM0ogKEICAgIDd8Je4Ww%7C%7C?hl=en) — “5★ Never a bad experience with Johns Oil. The woman who answers The phones in the office is always so pleasant to talk to. Services is alway…”
- A new 150-gallon minimum purchase policy is straining some long-time customers on tight budgets _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWUE9GQk9aWGRNUzA1eFpEVXdPSFJSU3pWc05tYxAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CAIQACodChtycF9oOlVPOFBOZXdMS05xZDUwOHRRSzVsNmc%7C%7C?hl=en) — “1★ We've been with John's Oil for 15 years. The requirement to order 150 gallons does not hurt my family however others struggle to manage h…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tZMFYybE9lRFJhZGtkeVdsTTNXbFEwUjJKc2FVRRAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CAIQACodChtycF9oOkY0V2lOeDRadkdyWlM3WlQ0R2JsaUE%7C%7C?hl=en) — “3★ Been a customer for over 10 years and never had  an issue. But now the minimum is 150 gallons and so I have to wait until I almost out of…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xodlgwMVJabFJzYWxOSWRuRm1kR05KUlU5emVHYxAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CAIQACodChtycF9oOlhvX01RZlRsalNIdnFmdGNJRU9zeGc%7C%7C?hl=en) — “1★ I was a loyal customer since february 3 2022..never had a any real issues ..always able to order based on what i could afford ..i recentl…”
- Reviews report a delivery driver speeding and driving recklessly on residential streets _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKSFpXMUNkekJFY0ZSVlJVcHVVMUExUmtoTFMzYxAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CAIQACodChtycF9oOjJHZW1CdzBEcFRVRUpuU1A1RkhLS3c%7C%7C?hl=en) — “1★ Your driver speeds at 40+ miles per hour down our side street which is a residential 20mph SCHOOL ZONE. Your driver speeds and swerves fo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOOExlaDl3RRAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CIHM0ogKEICAgICN8Leh9wE%7C%7C?hl=en) — “1★ I don’t use John’s oil, but they Delivered to my neighbor. The driver was reckless and smoking a cigarette.  I don’t even want John’s oil…”
- A 2022 review alleges the owner was rude and racist and charged for work not completed _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMteVBteFlnEAE!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CIHM0ogKEICAgIC-yPmxYg%7C%7C?hl=en) — “1★ Terrible experience and horrible customer service! This company doesn’t even deserve 1 star. The owner  was very rude and racist. I was c…”
- A 2022 review reports oil delivered and a tank primed without authorization, then an unexpected extra charge _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXdDREOW9RRRAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CIHM0ogKEICAgIDWt4D9oQE%7C%7C?hl=en) — “1★ How greedy the owner and company is , is MIND BLOWING ! they came and put oil in my home without my knowning and has the nerve to ask for…”
- Google shows a 4.6 star rating from 315 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=14805099254578800640&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.6★ from 315 ratings”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOd2FHNWthRlJtY2xWS1VuQnlkVEZIY0dONlFrRRAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CAIQACodChtycF9oOlNwaG5kaFRmclVKUnBydTFHcGN6QkE%7C%7C?hl=en) — “5★ I have been a customer of John's Oil for  over 40 years.  They are always dependable, reliable, and considerate of my needs - whether it …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfXzRPd3JRRRAB!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CIHM0ogKEICAgID__4OwrQE%7C%7C?hl=en) — “5★ The technician Steve that John's oil sent out to repair our oil burner was outstanding, curtious and got the job done very happy with his…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkOEplNFd3EAE!2m1!1s0x0:0xcd764754cd91e800!3m1!1s2@1:CIHM0ogKEICAgIDd8Je4Ww%7C%7C?hl=en) — “5★ Never a bad experience with Johns Oil. The woman who answers The phones in the office is always so pleasant to talk to. Services is alway…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=John's%20Oil%20%26%20Propane&query_place_id=ChIJNztsS3Nt44kRAOiRzVRHds0): 4.6★ from 315 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=John's%20Oil%20%26%20Propane&query_place_id=ChIJNztsS3Nt44kRAOiRzVRHds0): Listed on this source
- [Official Website](https://johnsoil.com): Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Richard Palleschi · 2026-05-04**: I had an oil co. for years. I knew the owner's daughter from work. They were good. They sold out to a big company. I did not like the way they do business. So, I went to John's, man am I glad I did. They tuned up my furnace & found a lot of things that needed to be taken care of. They did great It r…
- **1/5 · Google Reviews · Jocelyn Pineda · 2026-03-16**: Rude people
- **1/5 · Google Reviews · Matthew St Pierre · 2026-03-03**: Your driver speeds at 40+ miles per hour down our side street which is a residential 20mph SCHOOL ZONE. Your driver speeds and swerves for absolutely no reason. Snipping the recording from our camera today and filing a police report for reckless driving. SOMEONE IS GOING TO GET KILLED DUE TO YOUR RE…
- **1/5 · Google Reviews · Brenda Wilson · 2026-02-14**: We've been with John's Oil for 15 years. The requirement to order 150 gallons does not hurt my family however others struggle to manage heating costs. If this continues we will find another company. Shame!
- **3/5 · Google Reviews · Diana Bido · 2026-02-05**: Been a customer for over 10 years and never had  an issue. But now the minimum is 150 gallons and so I have to wait until I almost out of oil to fill? And I can’t use the credit I have on file?
- **1/5 · Google Reviews · Tammy Jo Lander · 2026-02-01**: I was a loyal customer since february 3 2022..never had a any real issues ..always able to order based on what i could afford ..i recently was severely injured and money got tight ..but low behold now there a strict company choice on minimum purchase..which left me to choose between heat or food ..i…
- **5/5 · Google Reviews · Sharon Robinson · 2026-01-23**: Existing customer for 20+ years & have never had a negative thing to say. If anything, they always try to accommodate & fit you in during a service call or any issues. There's a major winter storm coming & i just called to see the status of when I'd be receiving an oil fill understanding how busy th…
- **5/5 · Google Reviews · Patrick Sporleder · 2025-10-30**: Great prices and easy to work with.
- **5/5 · Google Reviews · Auntie Em Crochets Armigrumi · 2025-10-29**: I recommend Johns Oil. Great company to do business with. Update after 4 or so years. I don't have to worry. Johns oil got my back. They are polite reliable and great to do business with.  Mary B
- **5/5 · Google Reviews · calvin anderson · 2025-10-29**: Been with Johns for years.
Always dependable, Good rates great service.

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Data freshness: last scanned 2026-07-02T07:15:11.516Z.
Cite as: John's Oil & Propane — Tavlee (https://tavlee.com/contractor/john-s-oil-and-propane-lynn)
Source: https://tavlee.com/contractor/john-s-oil-and-propane-lynn