# John's Sewer & Drain Cleaning **Trade:** Plumbing · **Address:** 4 Breed Ave, Woburn, MA 01801 · **Phone:** (781) 569-6695 · **Website:** https://johnsewer.com/sewer-and-drain-cleaning-malden-ma/ · **Languages:** English **Rating: 4.2/5** (medium confidence) — from 356 reviews across 7 sources. 96% of sentiment-scored reviews read net-positive. Last 6 months: 44 reviews, 1 negative. ## The honest read John’s Sewer & Drain Cleaning is a Woburn operation built around urgent drain and sewer work. Its own site says the company has served Boston homes and businesses since 1976, with round-the-clock service, water jetting, pipe lining, stormwater management, and video inspection; the state registry shows its Massachusetts plumber license as active. Recent Google reviews repeatedly describe technicians arriving within an hour or two for clogged drains, sewer backups, and emergency plumbing, then explaining the diagnosis and cleaning up. One August reviewer described a Sunday-night sewage backup handled within a couple of hours, while another praised a same-day lead-pipe obstruction removal. Google lists 4.9 stars from 851 ratings, and the BBB profile is accredited with an A+ grade. There are complaints worth putting on the checklist. A May 2026 reviewer alleged that a plumber flooded half a kitchen and left the homeowner to clean up; an August 2026 reviewer criticized communication and cleanup after work arranged for a cousin. Those accounts sit alongside many positive recent reviews, so ask how damage claims, cleanup, and service pricing are handled before approving work. John’s is the clearest fit for homeowners or property managers facing drain, sewer, jetting, inspection, or pipe-lining work. Confirm the exact warranty, estimate, arrival window, and follow-up plan when you call. **Strengths:** - Emergency response — recent reviews describe fast arrivals for serious backups - Clear explanations — customers cite diagnosis, guidance, and cleanup - Active license — Massachusetts registry lists plumber license 4589-PL-C active **Concerns:** - Cleanup complaints — two 2026 reviews describe mess or property damage - Service handling — ask how damage claims and cleanup are addressed ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - John’s Sewer & Drain Cleaning has served Boston homes and businesses since 1976. _(confidence: high)_ - [Official Website](https://johnsewer.com) — “John’s Sewer & Drain Cleaning’s own site identifies its Woburn, MA operation and offers drain cleaning, water jetting, pipe lining, stormwat…” - [Official Website](https://johnsewer.com) — “Company history (self-reported): 1976” - The Massachusetts plumber license 4589-PL-C is registry-verified active. _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 4589-PL-C registry-verified active — registry holder of record: JOHN'S SEWER & PIPE CLEANING INC” - Google lists a 4.9-star rating from 851 ratings. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=John's%20Sewer%20%26%20Drain%20Cleaning&query_place_id=ChIJ_y1gqjJ144kR-xZDiiaAdio) — “Google: 4.9★ from 851 ratings” - Recent customers describe quick emergency response, drain clearing, sewer work, and clear explanations. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kT1EzTkJTVmN6WHkxWmEyUTFhV2hNZFdKbk5IYxAB!2m1!1s0x0:0x2a7680268a4316fb!3m1!1s2@1:CAIQACodChtycF9oOmdOQ3NBSVczXy1Za2Q1aWhMdWJnNHc%7C%7C?hl=en) — “5★ Aiden was polite, professional, and a pleasure to work with. He quickly diagnosed the issue, clearly explained what was causing the probl…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaUGFsOUxPRU5HVFZaZmVXeEhYM2QyYlY5d01XYxAB!2m1!1s0x0:0x2a7680268a4316fb!3m1!1s2@1:CAIQACodChtycF9oOlZPal9LOENGTVZfeWxHX3d2bV9wMWc%7C%7C?hl=en) — “5★ I don’t usually write reviews, but Aiden from John’s Sewer and Drain earned this one. We had a major sewer backup last night that floode…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kV1VsRjJPWEkxY2s1bFIzQnpabFZZVVVWUWVuYxAB!2m1!1s0x0:0x2a7680268a4316fb!3m1!1s2@1:CAIQACodChtycF9oOmdWUlF2OXI1ck5lR3BzZlVYUUVQenc%7C%7C?hl=en) — “5★ I called John's Sewer & Drain for a last-minute weekend plumbing emergency on a Saturday afternoon. They were able to schedule Paul Kelly…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWZk1GSmlhWGh2UlRCU1YycGlVMlZFWTNGNVNuYxAB!2m1!1s0x0:0x2a7680268a4316fb!3m1!1s2@1:CAIQACodChtycF9oOlVfMFJiaXhvRTBSV2piU2VEY3F5Snc%7C%7C?hl=en) — “5★ The fast response and hard work from Jim made my kitchen sink drain nightmare into no problem at all. Jim’s work was efficient and tidy, …” - A May 2026 reviewer alleged kitchen flooding and being left to clean up afterward. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xBMFVUUkNZM1psYVhnNVZWbFliSGRaVVhweVIzYxAB!2m1!1s0x0:0x2a7680268a4316fb!3m1!1s2@1:CAIQACodChtycF9oOlA0UTRCY3ZlaXg5VVlYbHdZUXpyR3c%7C%7C?hl=en) — “1★ If I could give 0 starts I would. This is the most unprofessional business I’ve ever dealt with. They sent out a plumber who flooded half…” - An August 2026 reviewer criticized communication and cleanup after service arranged for a cousin. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xad1oyeGFSM05YTjJVNWFEbGlOVVpVZUROMVlsRRAB!2m1!1s0x0:0x2a7680268a4316fb!3m1!1s2@1:CAIQACodChtycF9oOlZwZ2xaR3NXN2U5aDliNUZUeDN1YlE%7C%7C?hl=en) — “1★ I didn't use them, my cousin did. I'm giving 1 star for communication, and -5 for the mess that was left behind. She's disabled, so I got…” - Specializes in Plumbing _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/woburn/profile/sewer-cleaning/johns-sewer-drain-cleaning-0021-18499) — “Services offered (Better Business Bureau): Drain Cleaning, Water Jetting, Stormwater Management, Video Inspection, Pipe Lining, Descaling, S…” - [Official Website](https://johnsewer.com) — “John’s Sewer & Drain Cleaning’s own site identifies its Woburn, MA operation and offers drain cleaning, water jetting, pipe lining, stormwat…” ## License Status: **active** (#4589-PL-C, plumber) — verified against the official MA state registry on 2026-09-08, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Exa](https://www.guildquality.com/profile/johns-sewer-and-drain-cleaning-2): 0 web mentions across the open web (each linked to its source) - [Google Reviews](https://www.google.com/maps/search/?api=1&query=John's%20Sewer%20%26%20Drain%20Cleaning&query_place_id=ChIJ_y1gqjJ144kR-xZDiiaAdio): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=John's%20Sewer%20%26%20Drain%20Cleaning&query_place_id=ChIJ_y1gqjJ144kR-xZDiiaAdio): 4.9★ from 851 ratings - [Better Business Bureau](https://www.bbb.org/us/ma/woburn/profile/sewer-cleaning/johns-sewer-drain-cleaning-0021-18499): Listed on this source - [Procore Construction Network](https://network.procore.com/p/johns-sewer-and-pipe-cleaning-woburn): Listed on this source - [Official Website](https://johnsewer.com): Self-reported profile and service details - [BuildZoom](https://www.buildzoom.com/contractor/johns-sewer-drain-cleaning): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Seamus O'Connor · 2026-09-08**: Aiden was polite, professional, and a pleasure to work with. He quickly diagnosed the issue, clearly explained what was causing the problem, and had it fixed in about an hour. I appreciated his honesty, efficiency, and quality of work. I would definitely recommend Aiden to anyone in need of a reliab… - **5/5 · Google Reviews · Jabar Sassine · 2026-09-02**: We had an ongoing issue with the kitchen sink so i decided to call John Sewer based on a friends recommendation and I’m glad i did, Aiden was exceptional and his work was amazing. He solved the issue and got us back to normal in no time. Highly recommend John sewer especially Aiden for his great wor… - **5/5 · Google Reviews · Ryan Clark · 2026-08-25**: Paul K, Steve D and Jason F did an AWESOME job assisting us today. We had a very long term problem that hasn't been able to be solved for years and they figured it out in a couple hours. Great team, great attitude, great service. Highly recommend. - **5/5 · Google Reviews · Sue A · 2026-08-25**: I am SO impressed! I called and within 2 hours Justin was here to video my downspout drain to see if I had any issues that could be affecting y foundation. He was GREAT! He was efficient, effective and personable. I highly recommend these folks! - **5/5 · Google Reviews · Ella Rigdon · 2026-08-25**: We were very pleased with the service we received with John's Sewer and Drain Cleaning. Both office staff and the plumbers who serviced our property were timely, professional and had great attention to detail. We are very happy we chose them for our sewer line maintenance and would choose them again… - **1/5 · Google Reviews · Lori C · 2026-08-18**: I didn't use them, my cousin did. I'm giving 1 star for communication, and -5 for the mess that was left behind. She's disabled, so I got to clean it up. We specifically asked for someone with experience which did not at all seem to be the case from what transpired. She covered the areas we thought … - **5/5 · Google Reviews · CJ Turgeon · 2026-08-17**: I don’t usually write reviews, but Aiden from John’s Sewer and Drain earned this one. We had a major sewer backup last night that flooded our basement and the alley behind our house. I called John’s and they had Aiden out within a couple hours, on a Sunday night no less. This guy deserves a raise.… - **5/5 · Google Reviews · Bre L · 2026-07-30**: We had a clog in our french drain, and got a drain bladder stuck in the pipe. Dave came over within 30 minutes, got the bladder out and diagnosed the issue with our french drain! He was so helpful, giving advice on how to extend our existing drain or install a dry well. Fast, efficient and gave grea… - **5/5 · Google Reviews · Bill Cole · 2026-07-28**: I own a multi family building and I had 2 apps on the 3rd floor that had a plugged Drain Johns came out and was there 4 hours and finally we're able to clear the drain this was money well spent I would recommend them to anyone who needs there drains cleared William W Cole - **5/5 · Google Reviews · Rebecca Pham · 2026-07-27**: I called John's Sewer & Drain for a last-minute weekend plumbing emergency on a Saturday afternoon. They were able to schedule Paul Kelly, who came in ~1 hour from my initial call. Paul called me to let me know his arrival time. On arrival, Paul was communicated with professionalism, kindness, and a… --- Data freshness: last scanned 2026-09-08T19:21:28.990Z. Cite as: John's Sewer & Drain Cleaning — Tavlee (https://tavlee.com/contractor/john-s-sewer-and-drain-cleaning-woburn) Source: https://tavlee.com/contractor/john-s-sewer-and-drain-cleaning-woburn