# KCR Inc **Trade:** HVAC / Heating & Cooling · **Phone:** (800) 225-5527 · **Languages:** English **Rating: 3.5/5** (low confidence) — from 1 reviews across 3 sources. ## The honest read KCR Inc. is a Framingham HVAC and commercial refrigeration company that BBB says has been in business for 53 years. Its work spans residential and commercial heating and air conditioning, walk-in coolers and freezers, commercial refrigeration, ductless systems, forced-air heat, and ice-machine service. The public customer record is thin but positive: one undated BBB reviewer wrote, "I was so pleased with your services and your workers. I would never use anyone else." A 2024 LinkedIn post about KCR describes a hybrid rooftop-unit replacement in Natick and calls out savings from a rebate, though that post is an organic mention rather than an independent inspection. BBB lists KCR as accredited with an A+ grade and shows three projects; Houzz lists 13 project photos at the Framingham address. Those badges and counts describe the profiles, so confirm the current scope, equipment brands, warranty, and service agreement terms for your job before signing. KCR is a sensible call for residential HVAC, commercial cooling, and refrigeration work where long operating history matters. Ask for a written diagnosis and quote, especially when a repair could become a replacement. **Strengths:** - Long operating history — BBB lists 53 years in business - Accredited profile — BBB lists an A+ grade - Broad HVAC scope — residential, commercial, and refrigeration services **Concerns:** - Thin customer record — one dated review is available publicly ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - BBB lists KCR as accredited with an A+ grade and 53 years in business. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/commercial-refrigeration/kcr-inc-karpouzis-commercial-refrigeration-0021-27384) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/commercial-refrigeration/kcr-inc-karpouzis-commercial-refrigeration-0021-27384) — “Better Business Bureau: accredited / certified / member” - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/commercial-refrigeration/kcr-inc-karpouzis-commercial-refrigeration-0021-27384) — “BBB lists KCR, Inc. - Karpouzis Commercial Refrigeration in Framingham as accredited with an A+ rating and 53 years in business, offering re…” - KCR's listed services include residential and commercial HVAC, commercial refrigeration, walk-in coolers and freezers, ductless systems, and ice-machine service. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/commercial-refrigeration/kcr-inc-karpouzis-commercial-refrigeration-0021-27384) — “Services offered (Better Business Bureau): Walk-in Cooler & Freezers, Gas Furnaces, Spilt A/C Systems, Exhaust Hoods, Commercial Air Conditi…” - A BBB reviewer wrote that they were pleased with KCR's services and workers and would use no one else. _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/commercial-refrigeration/kcr-inc-karpouzis-commercial-refrigeration-0021-27384) — “I was so pleased with your services and your workers. I would never use anyone else.” - A 2024 LinkedIn mention describes KCR completing a hybrid rooftop-unit replacement in Natick. _(confidence: medium)_ - [linkedin.com](https://www.linkedin.com/posts/kcr-inc-karpouzis-commercial-refrigeration-31901942_trane-masssave-refrigerationcontractor-activity-7253045664522063873-xP4r) — “linkedin.com — Perfect day for a hybrid RTU replacement in Natick, MA at the Verve Hotel. Great savings with the rebate of $2,500/ton. Nice …” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/commercial-refrigeration/kcr-inc-karpouzis-commercial-refrigeration-0021-27384) — “Services offered (Better Business Bureau): Walk-in Cooler & Freezers, Gas Furnaces, Spilt A/C Systems, Exhaust Hoods, Commercial Air Conditi…” - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/commercial-refrigeration/kcr-inc-karpouzis-commercial-refrigeration-0021-27384) — “BBB lists KCR, Inc. - Karpouzis Commercial Refrigeration in Framingham as accredited with an A+ rating and 53 years in business, offering re…” - Also offers Specialty Services _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/commercial-refrigeration/kcr-inc-karpouzis-commercial-refrigeration-0021-27384) — “Services offered (Better Business Bureau): Walk-in Cooler & Freezers, Gas Furnaces, Spilt A/C Systems, Exhaust Hoods, Commercial Air Conditi…” ## License No license record has been checked yet for this contractor. ## Sources - [Exa](https://www.linkedin.com/posts/kcr-inc-karpouzis-commercial-refrigeration-31901942_trane-masssave-refrigerationcontractor-activity-7253045664522063873-xP4r): 1 web mention across the open web (each linked to its source) - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/commercial-refrigeration/kcr-inc-karpouzis-commercial-refrigeration-0021-27384): Listed on this source - [Houzz](https://www.houzz.com/photos/hvac-westborough-ma-kcr-inc-508-872-2500-boston-phvw-vp~58463837): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Perfect day for a hybrid RTU replacement in Natick, MA at the Verve Hotel. Great savings with the rebate of $2,500/ton. Nice job KCR team!” — linkedin.com (2024-10-18) — https://www.linkedin.com/posts/kcr-inc-karpouzis-commercial-refrigeration-31901942_trane-masssave-refrigerationcontractor-activity-7253045664522063873-xP4r ## Recent reviews - **Better Business Bureau · Dianne N**: I was so pleased with your services and your workers. I would never use anyone else. --- Data freshness: last scanned 2026-09-09T18:26:54.417Z. Cite as: KCR Inc — Tavlee (https://tavlee.com/contractor/kcr-inc) Source: https://tavlee.com/contractor/kcr-inc