--- title: "Kevin Conrad Heating & Cooling Inc." description: "Kevin Conrad Heating & Cooling has been running HVAC jobs out of Nantucket since 2005, with a service list on its BBB profile that covers the basics — heat" doc_version: "2026-08-19" last_updated: "2026-08-19" --- # Kevin Conrad Heating & Cooling Inc. **Trade:** HVAC / Heating & Cooling · **Address:** 5 Perry Ln, Nantucket, MA 02554 · **Phone:** (508) 228-6211 · **Languages:** English **Rating: 2.2/5** (low confidence) — from 1 reviews across 3 sources. ## The honest read Kevin Conrad Heating & Cooling has been running HVAC jobs out of Nantucket since 2005, with a service list on its BBB profile that covers the basics — heating and air conditioning installation, cleaning, repair and maintenance, plus boilers, furnaces and duct work — and a niche in geothermal systems that got it named directly in a 2022 r/geothermal Reddit thread as doing that work across Massachusetts, with owner Kevin Conrad noted as an active voice in that community. The BBB gives the business an A+ letter grade, though the business isn't itself BBB-accredited — that's a real distinction the bureau draws, not a red flag by itself. Its state-registry HVAC license, 212-SM-B, has since lapsed; the registry lists it as expired rather than current. The one detailed customer account is a rough one: a September 2022 Google review describes a Fujitsu ductless mini-split that was installed improperly, leaks, and malfunctions about once a summer — the reviewer called it a costly mistake to live with. Given the lapsed license and the mini-split complaint, it's worth confirming current licensing status directly and asking pointed questions about ductless-system installation experience before signing on for that kind of job. **Strengths:** - Geothermal specialty — a 2022 Reddit thread names them for MA geothermal HVAC work - Established since 2005 — BBB lists an A+ letter grade **Concerns:** - Faulty install — 2022 review describes a leaking, malfunctioning mini-split system - Expired license — state registry shows the MA HVAC license lapsed ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Its Massachusetts HVAC license, 212-SM-B, is registry-verified as expired, held by Kevin Conrad Heating Cooling Inc _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 212-SM-B registry-verified expired — registry holder of record: Kevin Conrad Heating Cooling Inc” - BBB shows an A+ letter grade though the business is not BBB accredited, started 1/1/2005 and incorporated 6/1/2006 _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/nantucket/profile/heating-and-air-conditioning/kevin-conrad-heating-cooling-inc-0021-133731) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/nantucket/profile/heating-and-air-conditioning/kevin-conrad-heating-cooling-inc-0021-133731) — “BBB profile for Kevin Conrad Heating & Cooling Inc. at 5 Perry Ln, Nantucket MA: an A+ letter grade on a profile that states the business is…” - BBB lists heating and air conditioning installation, cleaning, repair and maintenance of heating units, boilers, furnaces and duct work as services offered _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/nantucket/profile/heating-and-air-conditioning/kevin-conrad-heating-cooling-inc-0021-133731) — “Services offered (Better Business Bureau): Heating and Air Conditioning, Installation, cleaning, repair, and maintenance of heating units, B…” - A 2022 r/geothermal Reddit thread names the company as doing geothermal HVAC work in Massachusetts, noting owner Kevin Conrad as an active participant in that community _(confidence: medium)_ - [reddit.com](https://www.reddit.com/r/geothermal/comments/xqqi54/contractor_recommendations_for_massachusetts/iqbewq6/) — “r/geothermal — Conrad HVAC does geothermal in Massachusetts. I believe the owner Kevin is a regular contributor on this thread as well.” - A September 2022 Google review describes an improperly installed Fujitsu ductless mini-split system that leaks and malfunctions about once a summer, called a costly mistake _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNldG9tVVJREAE!2m1!1s0x0:0x5c22f164a5f0e4d9!3m1!1s2@1:CIHM0ogKEICAgICetomURQ%7C%7C?hl=en) — “1★ Installed a Fugitsu spit system improperly. It leaks and does not work properly. Have had a terrible timed getting it fixed. It malfuncti…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [reddit.com](https://www.reddit.com/r/geothermal/comments/xqqi54/contractor_recommendations_for_massachusetts/iqbewq6/) — “r/geothermal — Conrad HVAC does geothermal in Massachusetts. I believe the owner Kevin is a regular contributor on this thread as well.” - [Better Business Bureau](https://www.bbb.org/us/ma/nantucket/profile/heating-and-air-conditioning/kevin-conrad-heating-cooling-inc-0021-133731) — “Services offered (Better Business Bureau): Heating and Air Conditioning, Installation, cleaning, repair, and maintenance of heating units, B…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNldG9tVVJREAE!2m1!1s0x0:0x5c22f164a5f0e4d9!3m1!1s2@1:CIHM0ogKEICAgICetomURQ%7C%7C?hl=en) — “1★ Installed a Fugitsu spit system improperly. It leaks and does not work properly. Have had a terrible timed getting it fixed. It malfuncti…” ## License Status: **expired** (#212-SM-B, hvac) — verified against the official MA state registry on 2026-08-16, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Better Business Bureau](https://www.bbb.org/us/ma/nantucket/profile/heating-and-air-conditioning/kevin-conrad-heating-cooling-inc-0021-133731): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Kevin%20Conrad%20Heating%20%26%20Cooling%20Inc.&query_place_id=ChIJhzKtqVHd-okR2eTwpWTxIlw): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Kevin%20Conrad%20Heating%20%26%20Cooling%20Inc.&query_place_id=ChIJhzKtqVHd-okR2eTwpWTxIlw): 3.0★ from 2 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Conrad HVAC does geothermal in Massachusetts. I believe the owner Kevin is a regular contributor on this thread as well.” — u/BrianG-geo in r/geothermal (2022-09-29) — https://www.reddit.com/r/geothermal/comments/xqqi54/contractor_recommendations_for_massachusetts/iqbewq6/ ## Recent reviews - **1/5 · Google Reviews · kate M · 2022-09-13**: Installed a Fugitsu spit system improperly. It leaks and does not work properly. Have had a terrible timed getting it fixed. It malfunctions at least once a summer. It has been a costly mistake. --- Data freshness: last scanned 2026-08-16T15:32:49.162Z. Cite as: Kevin Conrad Heating & Cooling Inc. — Tavlee (https://tavlee.com/contractor/kevin-conrad-heating-and-cooling-inc-nantucket) Source: https://tavlee.com/contractor/kevin-conrad-heating-and-cooling-inc-nantucket ## Sitemap [Full site index](https://tavlee.com/sitemap.md)