# Kilroy Construction

**Trade:** General Contractor / Remodeling · **Address:** 40 Browning Rd, Shrewsbury, MA 01545 · **Phone:** +6283899056542 · **Languages:** English

**Rating: 0.8/5** (low confidence) — from 5 reviews across 4 sources.
0% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Kilroy Construction, of Shrewsbury, MA, holds an F grade from the Better Business Bureau, which lists 2 complaints.

In a 2023 Google review, a customer said a $4,300 deposit had been paid 9 months earlier and no work had been done, and that they were in the process of filing small claims in court.

In a 2022 Google review, a customer said they hired Tom to renovate their kitchen and provided a $4750 deposit, after which Tom made 5 different dates to meet and was a no show and no call all 5 times. In another 2022 Google review, a customer said they were getting a 2,000 deposit back from Tom Kilroy Construction in small claims court, saying it took the deposit and never did any work.

In a 2022 Google review, a customer who engaged Tom Kilroy on Cape Cod for construction and remodeling projects said they gave a 50% deposit and the work was still incomplete more than 4 months later. In an update to that review, the customer said Tom returned the deposit that was owed after a few months.

**Concerns:**
- Deposits not returned — no work done, per 2022 and 2023 reviews
- Missed meetings — no show at 5 dates, per a 2022 review
- Unfinished work — incomplete after 4 months, per a 2022 review
- BBB grade — an F from the Better Business Bureau

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Better Business Bureau grade: F _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/shrewsbury/profile/building-contractors/kilroy-construction-0261-101645) — “Better Business Bureau grade: F”
- The Better Business Bureau lists 2 complaints _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/shrewsbury/profile/building-contractors/kilroy-construction-0261-101645) — “2 complaint(s) on file (count only)”
- In a 2023 Google review, a customer said a $4,300 deposit had been paid 9 months earlier and no work had been done _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSLUpUU1B3EAE!2m1!1s0x0:0x1b4aee216d786536!3m1!1s2@1:CIHM0ogKEICAgICR-JTSPw%7C%7C?hl=en) — “1★ Took advantage of my elderly father. A $4,300 deposit was paid 9 months ago and no work has been done. Despite multiple attempts to get t…”
- In a 2022 Google review, a customer said they provided a $4750 deposit for a kitchen renovation and Tom was a no show and no call at all 5 meeting dates _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyNThxcnVRRRAB!2m1!1s0x0:0x1b4aee216d786536!3m1!1s2@1:CIHM0ogKEICAgIC258qruQE%7C%7C?hl=en) — “1★ Hired Tom to renovate our kitchen. Provided a down deposited of $4750 as requested. Once Tom received the deposit- Tom provided us with o…”
- In a 2022 Google review, a customer said Tom Kilroy Construction took a deposit and never did any work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlM3BmRFV3EAE!2m1!1s0x0:0x1b4aee216d786536!3m1!1s2@1:CIHM0ogKEICAgIDe3pfDUw%7C%7C?hl=en) — “1★ I am now in the process of getting my 2,000 deposit back from Tom Kilroy Construction in small claims court. Took deposit and never did a…”
- In a 2022 Google review, a customer said work on a 50% deposit was still incomplete more than 4 months later; the deposit was returned after a few months _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPeE9PRjRnRRAB!2m1!1s0x0:0x1b4aee216d786536!3m1!1s2@1:CIHM0ogKEICAgICOxOOF4gE%7C%7C?hl=en) — “1★ I have always been hesitant about giving a poor review to a business on a social media platform, especially knowing it's this individuals…”
- Google: 1.5 stars from 8 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Kilroy%20Construction&query_place_id=ChIJ47Bnc9j344kRNmV4bSHuShs) — “Google: 1.5★ from 8 ratings”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Exa](https://wygenweb.com/hotsprings/commissioners/2009/1-20-09.htm): 0 web mentions across the open web (each linked to its source)
- [Better Business Bureau](https://www.bbb.org/us/ma/shrewsbury/profile/building-contractors/kilroy-construction-0261-101645): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Kilroy%20Construction&query_place_id=ChIJ47Bnc9j344kRNmV4bSHuShs): 1.5★ from 8 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Kilroy%20Construction&query_place_id=ChIJ47Bnc9j344kRNmV4bSHuShs): Listed on this source

## Recent reviews

- **1/5 · Google Reviews · Vita M. · 2023-03-24**: Took advantage of my elderly father. A $4,300 deposit was paid 9 months ago and no work has been done. Despite multiple attempts to get the deposit back since my father passed away 5 months ago, there has been no response. In the process of filing small claims in court.
- **1/5 · Google Reviews · David Wood · 2022-11-02**: They took advantage of someone I know and twice stole their deposit. This is repeated behavior.
- **1/5 · Google Reviews · Maureen Riley · 2022-10-11**: I am now in the process of getting my 2,000 deposit back from Tom Kilroy Construction in small claims court. Took deposit and never did any work. Gave one excuse after another and strung us along for four months and now won't return calls. DO NOT even get a quote from this guy because he is not hone…
- **1/5 · Google Reviews · John Mikullitz · 2022-06-01**: I have always been hesitant about giving a poor review to a business on a social media platform, especially knowing it's this individuals lively-hood will be affected.  In fact, if you read my other GOOGLE Reviews, all of them are very positive.  Kilroy Construction is the first business I have hire…
- **1/5 · Google Reviews · Fran Barry · 2022-04-30**: Hired Tom to renovate our kitchen. Provided a down deposited of $4750 as requested. Once Tom received the deposit- Tom provided us with one excuse after another on why he was unable to start the job i.e. wife has migraines/ son going through medical issues/ father has a heart attach/ family sick/ fa…

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Data freshness: last scanned 2026-09-26T02:24:28.642Z.
Cite as: Kilroy Construction — Tavlee (https://tavlee.com/contractor/kilroy-construction-shrewsbury)
Source: https://tavlee.com/contractor/kilroy-construction-shrewsbury