# Kitchens of Distinction

**Trade:** Kitchen Remodel · **Address:** 599 College Hwy, Southwick, MA 01077 · **Phone:** (413) 569-1100 · **Website:** http://kodkitchens.com/ · **Languages:** English

**Rating: 3.5/5** (medium confidence) — from 13 reviews across 6 sources.
77% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative.

## The honest read

Kitchens of Distinction is a Southwick shop built around kitchen and bathroom design, cabinetry and countertops rather than full-scale construction — several reviewers mention hiring their own general contractor and bringing in Kitchens of Distinction specifically for the design plan and the cabinets.

The company holds an active Massachusetts home improvement contractor registration and carries an A+ grade from the Better Business Bureau. On Google it averages 4.1 stars across 25 ratings, and the specific praise repeats: reviewers writing between 2021 and 2026 keep coming back to the cabinets and countertops themselves — beautiful, matched to a colonial-replica dark cherry kitchen, installed on time and, in a few cases, at what customers called a fair price. Staff members Erica and Scott are named by name in several of the more recent reviews as easy to work with and responsive through the process.

Two accounts complicate that picture. A 2024 Google review and an undated Better Business Bureau review both describe the same shape of problem: a subcontractor made cabinet-installation mistakes that the reviewer says went uncorrected, with one adding that the owner, Paul, and staff member Erica were dismissive when it was raised. A separate 2025 review reported missed schedules and no follow-through. Nothing since then repeats that specific complaint, and the five most recent Google reviews, running into 2026, are all five-star design and cabinetry jobs.

Worth asking before booking: who actually installs the cabinets and countertops — the company or a subcontractor — and what happens if something needs correcting afterward, given the two complaints above. It's also worth confirming how the design and cabinetry scope divides from any construction work, since several customers used Kitchens of Distinction alongside a separate contractor rather than for the whole project.

For a homeowner planning a kitchen or bathroom centered on cabinetry, countertops and design rather than a full gut renovation, the track record here is largely strong — just ask about installation oversight before signing.

**Strengths:**
- Custom cabinetry — repeated praise for cabinet and countertop craftsmanship
- Active MA license — home improvement registration verified with the state
- A+ BBB rating — strong standing apart from one dispute

**Concerns:**
- Subcontractor mistakes — two reviews cite uncorrected cabinet-install errors
- Slow follow-through — a 2025 review reported missed schedules

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google shows a 4.1-star average from 25 ratings, and Better Business Bureau grades the company A+ _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Kitchens%20of%20Distinction&query_place_id=ChIJES0_GFEc54kRcfFixcPHwvc) — “Google: 4.1★ from 25 ratings”
  - [Better Business Bureau](https://www.bbb.org/us/ma/southwick/profile/kitchen-cabinets/kitchens-of-distinction-inc-0261-266275) — “Better Business Bureau grade: A+”
- Its Massachusetts home improvement contractor registration is active, held by Kitchens of Distinction Inc. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 121003 registry-verified active — registry holder of record: KITCHENS OF DISTINCTION INC.”
- Reviewers repeatedly single out the cabinets and countertops as the standout of the job _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WU2R6QkljMkZSWXkxdk1VVjJPR3hWTUZnd2ExRRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CAIQACodChtycF9oOmVSdzBIc2FRYy1vMUV2OGxVMFgwa1E%7C%7C?hl=en) — “5★ We had a great experience with Scott for our kitchen remodel. Scott was easy to work with, offered great designs/ideas but also listened …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twT2NEZGlSVlIyU0c5MWVISllSamhPWDNaNlNGRRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CAIQACodChtycF9oOkpOcDdiRVR2SG91eHJYRjhOX3Z6SFE%7C%7C?hl=en) — “5★ I love my kitchen from Kitchens of Distinction. The cabinets are so beautiful and the counter is a stunning addition to my dark cherry wo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0VkxUWkZSVkJuYkZoTlMzRlBVMUpEUmtocE9FRRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CAIQACodChtycF9oOktVLTZFRVBnbFhNS3FPU1JDRkhpOEE%7C%7C?hl=en) — “5★ I had a wonderful experience with Erica and Team. From start to finish she was available and knowledgeable. My cabinets and countertops a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWWVZXcFFObUZwZWpneE5HMUZPWE5RWkdKelVsRRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CAIQACodChtycF9oOlVYVWpQNmFpejgxNG1FOXNQZGJzUlE%7C%7C?hl=en) — “5★ Erica was amazing! She helped us find the exact cabinets and countertop that we were looking for - and it was a great price. Multiple tim…”
- Works alongside a customer's own general contractor to supply kitchen and bath design and cabinetry _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WU2R6QkljMkZSWXkxdk1VVjJPR3hWTUZnd2ExRRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CAIQACodChtycF9oOmVSdzBIc2FRYy1vMUV2OGxVMFgwa1E%7C%7C?hl=en) — “5★ We had a great experience with Scott for our kitchen remodel. Scott was easy to work with, offered great designs/ideas but also listened …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRcDdfeXBnRRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CIHM0ogKEICAgMCQp7_ypgE%7C%7C?hl=en) — “5★ I hired my own contractor for the construction of my kitchen renovation, but I needed someone to first create the design plan and provide…”
- Two reviews describe a subcontractor's cabinet-installation mistakes that went uncorrected _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYa01qWTNRRRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CIHM0ogKEICAgIDXkMjY3QE%7C%7C?hl=en) — “1★ Horrible experience. Person putting in cabinets made 2 major mistakes, and neither Erica nor Paul the owner cared. Tried to make baseless…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/southwick/profile/kitchen-cabinets/kitchens-of-distinction-inc-0261-266275) — “Absolute nightmare. We got all new cabinets and counter tops and the subcontractor made 2 major mistakes.”
- A 2025 review reported missed schedules and unresponsive follow-up _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvcS0zQjBRRRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CIHM0ogKEICAgMDoq-3B0QE%7C%7C?hl=en) — “1★ Horrible customer service. Nothing is done on time. Any set schedule is never adhered to. Then they make excuses. Do not waste your time.”
- Custom cabinetry and countertop design for kitchens and bathrooms _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/southwick/profile/kitchen-cabinets/kitchens-of-distinction-inc-0261-266275) — “Services offered (Better Business Bureau): kitchen and bathroom design, cabinets, sinks, faucets, door handles and knobs”
  - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-fixtures/kitchens-of-distinction-pfvwus-pf~470011957) — “Services offered (Houzz): Design, Plumbing, Electrical, Finish Carpentry, Framing, Tile, Hardwood, Drywall, Roofing, Siding, Windows, Stainl…”
- Specializes in Specialty Services _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WU2R6QkljMkZSWXkxdk1VVjJPR3hWTUZnd2ExRRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CAIQACodChtycF9oOmVSdzBIc2FRYy1vMUV2OGxVMFgwa1E%7C%7C?hl=en) — “5★ We had a great experience with Scott for our kitchen remodel. Scott was easy to work with, offered great designs/ideas but also listened …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twT2NEZGlSVlIyU0c5MWVISllSamhPWDNaNlNGRRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CAIQACodChtycF9oOkpOcDdiRVR2SG91eHJYRjhOX3Z6SFE%7C%7C?hl=en) — “5★ I love my kitchen from Kitchens of Distinction. The cabinets are so beautiful and the counter is a stunning addition to my dark cherry wo…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/southwick/profile/kitchen-cabinets/kitchens-of-distinction-inc-0261-266275) — “Services offered (Better Business Bureau): kitchen and bathroom design, cabinets, sinks, faucets, door handles and knobs”
- Also offers Kitchen Remodel _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WU2R6QkljMkZSWXkxdk1VVjJPR3hWTUZnd2ExRRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CAIQACodChtycF9oOmVSdzBIc2FRYy1vMUV2OGxVMFgwa1E%7C%7C?hl=en) — “5★ We had a great experience with Scott for our kitchen remodel. Scott was easy to work with, offered great designs/ideas but also listened …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJcXZyenh3RRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CIHM0ogKEICAgMDIqvrzxwE%7C%7C?hl=en) — “5★ I worked with Erica from Kitchens of Distinction. I bought a condo that needed extensive renovations including kitchen and bathroom. Eric…”
- Also offers Bathroom Remodel _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyNmMyUnJ3RRAB!2m1!1s0x0:0xf7c2c7c3c562f171!3m1!1s2@1:CIHM0ogKEICAgIC26c2RrwE%7C%7C?hl=en) — “5★ Kitchens of distinction was amazing to work with. They care very much about their clients experience. Very fair price. Very fair price I …”

## License

Status: **active** (#121003, hic) — verified against the official MA state registry on 2026-09-06, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Better Business Bureau](https://www.bbb.org/us/ma/southwick/profile/kitchen-cabinets/kitchens-of-distinction-inc-0261-266275): Listed on this source
- [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-fixtures/kitchens-of-distinction-pfvwus-pf~470011957): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Kitchens%20of%20Distinction&query_place_id=ChIJES0_GFEc54kRcfFixcPHwvc): 4.1★ from 25 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Kitchens%20of%20Distinction&query_place_id=ChIJES0_GFEc54kRcfFixcPHwvc): Listed on this source
- [Exa](https://growcycle.com/services/pro/kitchens-of-distinction-by-nelson): 0 web mentions across the open web (each linked to its source)
- [Official Website](http://kodkitchens.com): Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Robert Elliott · 2026-05-20**: Wonderful people
- **5/5 · Google Reviews · Annie Asselin · 2026-04-03**: We had a great experience with Scott for our kitchen remodel. Scott was easy to work with, offered great designs/ideas but also listened to our ideas. Cabinets and countertop are beautiful. Scott also set us up with our contractor and checked in multiple times throughout the project! Looking forward…
- **5/5 · Google Reviews · LinaCaterina · 2026-03-12**: I love my kitchen from Kitchens of Distinction. The cabinets are so beautiful and the counter is a stunning addition to my dark cherry wood.  I wanted the warmth of wood to go with my colonial replica and had a hard time finding what I wanted. After trying other places and the big box stores, I foun…
- **5/5 · Google Reviews · Chelsey N. · 2026-01-03**: I had a wonderful experience with Erica and Team. From start to finish she was available and knowledgeable. My cabinets and countertops are beautiful and exactly as expected. Everyone was timely and did an exceptional job. The countertop installers were awesome!
- **5/5 · Google Reviews · Fred Knight · 2025-12-13**: Erica was amazing! She helped us find the exact cabinets and countertop that we were looking for - and it was a great price. Multiple times, Erica went the extra mile to make sure everything was delivered and installed quickly. I couldn’t recommend Erica and Kitchens of Distinction enough!
- **5/5 · Google Reviews · Jason Wolfe · 2025-11-20**: I’ve been working with Erica for years, and she’s been outstanding. She consistently provides top-quality cabinetry for our projects and goes above and beyond to support both us and our clients. No matter the challenges that come up during a remodel, she handles everything with professionalism, grea…
- **1/5 · Google Reviews · Tracy · 2025-04-29**: Horrible customer service. Nothing is done on time. Any set schedule is never adhered to. Then they make excuses. Do not waste your time.
- **5/5 · Google Reviews · stephanie emirzian · 2025-04-08**: I worked with Erica from Kitchens of Distinction. I bought a condo that needed extensive renovations including kitchen and bathroom. Erica was amazing to work with. She understood my vision and spent copious amounts of time providing options and guidance. The contractors she recommended did a great …
- **5/5 · Google Reviews · Debra Spagnesi · 2025-03-07**: I hired my own contractor for the construction of my kitchen renovation, but I needed someone to first create the design plan and provide the cabinetry. I selected Kitchens of Distinction after receiving a very positive recommendation about them from a trusted source.  I am very happy that I made th…
- **1/5 · Google Reviews · Tracy Cain · 2024-10-22**: Horrible experience. Person putting in cabinets made 2 major mistakes, and neither Erica nor Paul the owner cared. Tried to make baseless excuses about the errors made. Erica actually yelled at me, the customer. Several days during project the sub contractor just didn't show up. KOD wasn't even awar…

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Data freshness: last scanned 2026-09-06T07:28:18.741Z.
Cite as: Kitchens of Distinction — Tavlee (https://tavlee.com/contractor/kitchens-of-distinction-southwick)
Source: https://tavlee.com/contractor/kitchens-of-distinction-southwick