# Kliment Plumbing Services

**Trade:** Plumbing · **Address:** 15 Julia Grace Ln, Harwich, MA 02645 · **Phone:** (508) 776-4440 · **Languages:** English

**Rating: 1.9/5** (low confidence) — from 2 reviews across 5 sources.

## The honest read

Kliment Plumbing Services is a one-person plumbing operation run by owner Brian Kliment out of Harwich, on Cape Cod, in business since 2016. The company's BBB filing lists a single employee, and it is not a BBB-accredited business.

The available customer feedback is limited and skews negative. In a 2023 review, a homeowner said the company never followed up with a job quote after a scheduled on-site inspection. In a 2024 review, another customer described a confrontational interaction involving a company helper at a hardware store and said they would not want that person in their home. Google shows an overall average of 2.3 stars from three ratings, consistent with that written feedback.

BuildZoom's own contractor database currently shows no active license on file for this business — that is a directory record, not a confirmed check with the state board, so anyone considering hiring should verify Brian Kliment's plumbing license directly with the Massachusetts Board of State Examiners of Plumbers and Gas Fitters. It's also worth asking directly about responsiveness before booking, given the quoting complaint above. Permit records tracked by BuildZoom do show plumbing, gas-piping and irrigation-backflow work completed across Harwich, Dennis, Yarmouth, Eastham and Orleans, confirming an active, real-world plumbing practice on the Cape.

With no positive customer accounts on file and a licensing question still unresolved, this is a contractor worth a direct license check and a clear, written quote before any work begins.

**Concerns:**
- Unresponsive quoting — never followed up after an on-site inspection
- Hardware-store confrontation — a 2024 review describes a helper acting aggressively
- Licensing unclear — BuildZoom shows no active license on file, unverified with the state

**Where sources disagree:**
- BuildZoom's own database states 'No active license on file' for this business — that is a directory record, not the state registry, and BuildZoom has printed false licensing claims elsewhere in both directions, so this should be verified directly with the Massachusetts Board of State Examiners of Plumbers and Gas Fitters.
- Google's 2.3-star aggregate is drawn from 3 ratings while only 2 written reviews are on file, so a third, undocumented rating likely explains the gap.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Kliment Plumbing Services is a sole-proprietorship run by owner Brian Kliment in Harwich, MA, in business since 2016 with one employee, per its BBB filing. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/harwich/profile/plumber/kliment-plumbing-services-0021-186952) — “BBB profile for Kliment Plumbing Services (15 Julia Grace Ln, Harwich, MA), NOT BBB Accredited, BBB Rating states 'Not Rated' (insufficient …”
- BBB rates the business 'Not Rated' due to insufficient information, and it is not a BBB-accredited business. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/harwich/profile/plumber/kliment-plumbing-services-0021-186952) — “BBB profile for Kliment Plumbing Services (15 Julia Grace Ln, Harwich, MA), NOT BBB Accredited, BBB Rating states 'Not Rated' (insufficient …”
- A 2023 Google review reports the company never followed up with a job quote after an on-site inspection. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURadUppU0FnEAE!2m1!1s0x0:0x432b366fb431a5a3!3m1!1s2@1:CIHM0ogKEICAgIDZuJiSAg%7C%7C?hl=en) — “1★ Never replied with job quote after on-site inspection four weeks ago. Time’s up!”
- A 2024 Google review describes a confrontational interaction with a company helper at a hardware store and says the reviewer would not want that person in their home. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6MzZIa2V3EAE!2m1!1s0x0:0x432b366fb431a5a3!3m1!1s2@1:CIHM0ogKEICAgIDz36Hkew%7C%7C?hl=en) — “1★ Guy had a young helper with him at the hardware store, helper decided he was the parking police and got rather loud and mouthy. Lucky he …”
- BuildZoom's own contractor database states no active license is on file for this business, though this is a directory record rather than a confirmed state-registry check. _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/brian-r-kliment) — “BuildZoom profile for 'Brian R Kliment' (Harwich, MA) — the sole-proprietor owner behind Kliment Plumbing Services (BBB names Brian Kliment …”
- Google shows an aggregate of 2.3 stars from 3 ratings, consistent with the two negative written reviews on file. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Kliment%20Plumbing%20Services&query_place_id=ChIJ__9DmyI_-4kRo6UxtG82K0M) — “Google: 2.3★ from 3 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6MzZIa2V3EAE!2m1!1s0x0:0x432b366fb431a5a3!3m1!1s2@1:CIHM0ogKEICAgIDz36Hkew%7C%7C?hl=en) — “1★ Guy had a young helper with him at the hardware store, helper decided he was the parking police and got rather loud and mouthy. Lucky he …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURadUppU0FnEAE!2m1!1s0x0:0x432b366fb431a5a3!3m1!1s2@1:CIHM0ogKEICAgIDZuJiSAg%7C%7C?hl=en) — “1★ Never replied with job quote after on-site inspection four weeks ago. Time’s up!”
- Plumbing work including gas piping and irrigation-backflow devices, tracked across permit records in Harwich, Dennis, Yarmouth, Eastham and Orleans. _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/brian-r-kliment) — “Services offered (BuildZoom): Boiler/Water Heater, Gas and Piping, Sewer Laterals, Septic Tanks and Systems, Plumbing”
  - [BuildZoom](https://www.buildzoom.com/contractor/brian-r-kliment) — “44 project(s) shown on BuildZoom”
  - [BuildZoom](https://www.buildzoom.com/contractor/brian-r-kliment) — “BuildZoom profile for 'Brian R Kliment' (Harwich, MA) — the sole-proprietor owner behind Kliment Plumbing Services (BBB names Brian Kliment …”
- Specializes in Plumbing _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/harwich/profile/plumber/kliment-plumbing-services-0021-186952) — “Services offered (Better Business Bureau): Plumber”
  - [BuildZoom](https://www.buildzoom.com/contractor/brian-r-kliment) — “Services offered (BuildZoom): Boiler/Water Heater, Gas and Piping, Sewer Laterals, Septic Tanks and Systems, Plumbing”
  - [BuildZoom](https://www.buildzoom.com/contractor/brian-r-kliment) — “BuildZoom profile for 'Brian R Kliment' (Harwich, MA) — the sole-proprietor owner behind Kliment Plumbing Services (BBB names Brian Kliment …”
- Also offers Demolition & Excavation _(confidence: low)_
  - [BuildZoom](https://www.buildzoom.com/contractor/brian-r-kliment) — “Services offered (BuildZoom): Boiler/Water Heater, Gas and Piping, Sewer Laterals, Septic Tanks and Systems, Plumbing”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Kliment%20Plumbing%20Services&query_place_id=ChIJ__9DmyI_-4kRo6UxtG82K0M): 2.3★ from 3 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Kliment%20Plumbing%20Services&query_place_id=ChIJ__9DmyI_-4kRo6UxtG82K0M): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/harwich/profile/plumber/kliment-plumbing-services-0021-186952): Listed on this source
- [Yelp](https://www.yelp.com/biz/kliment-plumbing-services-harwich): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/brian-r-kliment): Listed on this source

## Recent reviews

- **1/5 · Google Reviews · Nick Muto · 2024-06-13**: Guy had a young helper with him at the hardware store, helper decided he was the parking police and got rather loud and mouthy. Lucky he didn’t get his teeth knocked in. Not a smart thing to do with their name on the side of the truck. Wouldn’t want someone like that in my house. Stay away!
- **1/5 · Google Reviews · Bill Doucette · 2023-09-24**: Never replied with job quote after on-site inspection four weeks ago. Time’s up!

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Data freshness: last scanned 2026-08-22T12:54:33.691Z.
Cite as: Kliment Plumbing Services — Tavlee (https://tavlee.com/contractor/kliment-plumbing-services-harwich)
Source: https://tavlee.com/contractor/kliment-plumbing-services-harwich