---
title: "Kneeland heating & Cooling LLC"
description: "Ray came out the next day to fix one recent customer's furnace after a different company couldn't, and that customer said they would use Kneeland heating &"
doc_version: "2026-10-31"
last_updated: "2026-10-31"
---

# Kneeland heating & Cooling LLC

**Trade:** HVAC / Heating & Cooling · **Address:** 5 Oakwood Dr, Gales Ferry, CT 06335 · **Phone:** (860) 304-8458 · **Languages:** English

**Rating: 3.5/5** (medium confidence) — from 105 reviews across 3 sources.
87% of sentiment-scored reviews read net-positive. Last 6 months: 7 reviews, 1 negative.

## The honest read

Ray came out the next day to fix one recent customer's furnace after a different company couldn't, and that customer said they would use Kneeland heating & Cooling from now on. A recent customer said Ray took the time to explain without rushing through the job, and a recent customer praised friendly furnace service, a good price and prompt scheduling. Google shows 4.7 stars from 186 ratings.

A 2025 customer said Nate Kneeland installed a warranty replacement boiler that needed a lot of piping changed, and that everything was level when he finished. A 2025 customer said Nate showed up on a Saturday night within about an hour and a half and had the furnace fixed and running within the hour. A 2025 customer whose pilot light was out said Nate charged the regular service price even though it was an emergency call. A 2026 customer said a boiler backed up with water after a whole-house filter change, and that he came late and stayed until the customer was comfortable going to sleep.

A recent customer said they called more than 10 times and never got a call back after leaving voicemails. A 2026 customer said an estimate for a new furnace and oil tank was scheduled three times, and the third appointment was a no-show with no call. A 2025 customer said Nate replaced an igniter, said a part had to be ordered, then went weeks without responding, so the customer had another company replace the part. A 2024 customer said a heat pump the company installed stopped heating, and that about two years of calls brought no fix. A 2024 customer said a return visit brought a forgotten filter along with a new invoice charging $60 for it.

**Strengths:**
- Next-day furnace repair — a recent customer had Ray fix it after a different company couldn't
- Unrushed explanations — a recent customer said Ray took time to explain

**Concerns:**
- Unreturned calls — a recent customer said 10-plus calls got no callback
- A missed estimate visit — a 2026 customer's third appointment was a no-show

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Ray fixed a recent customer's furnace the next day after a different company couldn't _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WTExVNUJNVFF4Y1RjMlJFUjVUelkwTFdKelgxRRAB!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CAIQACodChtycF9oOmVLLU5BMTQxcTc2RER5TzY0LWJzX1E%7C%7C?hl=en-US) — “5★ Ray came the next day to fix my furnace not working after another company couldn’t fix it. He did an awesome job! I will be using you guy…”
- A recent customer said Ray explained without rushing through the job _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0bFVVbzBSazlhTUZSRldqVnRRMmR1ZGxCblFrRRAB!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CAIQACodChtycF9oOktlUUo0Rk9aMFRFWjVtQ2dudlBnQkE%7C%7C?hl=en-US) — “5★ Ray was great, super knowledgeable and took the time to explain without rushing through the job. Would recommend”
- 4.7 stars from 186 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Kneeland%20heating%20%26%20Cooling%20LLC&query_place_id=ChIJdQRdto8N5okRFHVeJohm6No) — “Google: 4.7★ from 186 ratings”
- A 2025 customer said Nate Kneeland installed a warranty replacement boiler with substantial piping changes _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2NWJTSTlRRRAB!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CIHM0ogKEICAgIC65bSI9QE%7C%7C?hl=en-US) — “5★ I needed to have a boiler replaced. It was a warranty Replacement. Nate Kneeland installed the new boiler and did a great job. The new bo…”
- A 2025 customer said Nate arrived on a Saturday night and had the furnace running within the hour _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKTmRWWXlSMmxrVnpOdk5TMVpaM1pFWWtKMU5IYxAB!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CAIQACodChtycF9oOkJNdVYyR2lkVzNvNS1ZZ3ZEYkJ1NHc%7C%7C?hl=en-US) — “5★ I called on a Saturday night in a panic because my furnace was not running correctly and I was leaving on Sunday to be out of town. Kneel…”
- A recent customer said more than 10 calls and voicemails went unreturned _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2swellXdEpkMnRwWkRZMVUzWlhNVEkzU1VkRlJFRRAB!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CAIQACodChtycF9oOk0zYWtJd2tpZDY1U3ZXMTI3SUdFREE%7C%7C?hl=en-US) — “1★ I think if I could rate them at a 0 if I could because i have called them over 10 times and each time I get ignored and no call back afte…”
- A 2026 customer said a furnace and oil tank estimate was scheduled three times and the third visit was a no-show _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWcVdtNHRjVE5rWDFBNE9FNXdiVWN0WlMxMU5IYxAB!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CAIQACodChtycF9oOkVqWm4tcTNkX1A4OE5wbUctZS11NHc%7C%7C?hl=en-US) — “1★ Scheduled 3 times for an estimate (new furnace, oil tank, pretty much brand new system) First time they were running late so rescheduled.…”
- A 2025 customer said Nate stopped responding for weeks after replacing an igniter and ordering a part _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJOU12VE9nEAE!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CIHM0ogKEICAgMDI9MvTOg%7C%7C?hl=en-US) — “2★ My wife and I woke up at 3am to a freezing cold house with no idea what was going on. We have a 9 month old and a 3 year old, so this was…”
- A 2024 customer said a heat pump the company installed stopped heating and two years of calls brought no fix _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROcmFEcUNBEAE!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CIHM0ogKEICAgIDNraDqCA%7C%7C?hl=en-US) — “1★ We were able to get a service call when other companies did not answer or could not see us for weeks, and the technician (Nate) was pleas…”
- A 2024 customer was charged $60 for a filter brought on a return visit _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNkMnQ3MFVBEAE!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CIHM0ogKEICAgICd2t70UA%7C%7C?hl=en-US) — “2★ The 1st visit Nate came to my home to fix my furnace. He took out my furnace filter along with a dead bird and told me that the valves on…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WTExVNUJNVFF4Y1RjMlJFUjVUelkwTFdKelgxRRAB!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CAIQACodChtycF9oOmVLLU5BMTQxcTc2RER5TzY0LWJzX1E%7C%7C?hl=en-US) — “5★ Ray came the next day to fix my furnace not working after another company couldn’t fix it. He did an awesome job! I will be using you guy…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZeGVrRmxWUzAzV1hWSVIwSkVieTFUZFhCSlNsRRAB!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CAIQACodChtycF9oOjYxekFlVS03WXVIR0JEby1TdXBJSlE%7C%7C?hl=en-US) — “5★ Very friendly and furnace service. Very good price and prompt scheduling.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKTmRWWXlSMmxrVnpOdk5TMVpaM1pFWWtKMU5IYxAB!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CAIQACodChtycF9oOkJNdVYyR2lkVzNvNS1ZZ3ZEYkJ1NHc%7C%7C?hl=en-US) — “5★ I called on a Saturday night in a panic because my furnace was not running correctly and I was leaving on Sunday to be out of town. Kneel…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2NWJTSTlRRRAB!2m1!1s0x0:0xdae86688265e7514!3m1!1s2@1:CIHM0ogKEICAgIC65bSI9QE%7C%7C?hl=en-US) — “5★ I needed to have a boiler replaced. It was a warranty Replacement. Nate Kneeland installed the new boiler and did a great job. The new bo…”

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Kneeland%20heating%20%26%20Cooling%20LLC&query_place_id=ChIJdQRdto8N5okRFHVeJohm6No): 4.7★ from 186 ratings
- [Local News](https://www.city-data.com/business-entities/CT/KNEELAND-HEATING-COOLING-LLC-1321879-CT.html): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Kneeland%20heating%20%26%20Cooling%20LLC&query_place_id=ChIJdQRdto8N5okRFHVeJohm6No): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Nancy Teixeira · 2026-10-29**: Ray was great, super knowledgeable and took the time to explain without rushing through the job. Would recommend
- **5/5 · Google Reviews · Zachariah Malinowsky · 2026-10-26**: Ray came the next day to fix my furnace not working after another company couldn’t fix it. He did an awesome job! I will be using you guys from now on.
- **5/5 · Google Reviews · Mark Scott · 2026-08-21**: Very friendly and furnace service. Very good price and prompt scheduling.
- **1/5 · Google Reviews · StealthShadowFox · 2026-08-21**: I think if I could rate them at a 0 if I could because i have called them over 10 times and each time I get ignored and no call back after a voicemail. Its unfortunate but that does show lack of professionalism.  They sounded good the 1 time they actually called but I guess it was a lie and a front.…
- **5/5 · Google Reviews · Carol Sormrude · 2026-08-20**: Well trained and easy to ask questions and they take time to explain. Highly recommended!
- **5/5 · Google Reviews · Peaceful Way · 2026-07-10**: Best HVAC company I have come across. Easy, breezy no shenanigans.  That's the kind of business I prefer, and I think most of us prefer.
- **5/5 · Google Reviews · Diane Pezzolesi · 2026-05-20**: Kneeland Heating &Cooling is the company to call!  Excellent job, quick response and reliable support for heating and cooling services!

Lee and Diane Pezzolesi
- **5/5 · Google Reviews · paul geise · 2026-04-13**: Ray was great!!!  ….. efficient and well executed install!!
- **5/5 · Google Reviews · James Burns · 2026-04-08**: Had an issue after changing the whole house water filter after hours. Somehow the boiler backed up with gallons of water and it was coming out everywhere in the house, from radiators and pipes. I called and got a response right away. He came to my house even late and stayed until I was comfortable g…
- **5/5 · Google Reviews · Jim and Dora Georgeady · 2026-04-01**: Excellent service!

---

Data freshness: last scanned 2026-10-30T18:01:22.095Z.
Cite as: Kneeland heating & Cooling LLC — Tavlee (https://tavlee.com/contractor/kneeland-heating-and-cooling-llc-gales-ferry)
Source: https://tavlee.com/contractor/kneeland-heating-and-cooling-llc-gales-ferry

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