# KP Drains **Trade:** Plumbing · **Address:** 943 Main St, Wilmington, MA 01887 · **Phone:** (978) 447-5945 · **Website:** http://kpdrains.com/ · **Languages:** English **Rating: 3.1/5** (medium confidence) — from 32 reviews across 5 sources. 81% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 2 negative. ## The honest read KP Drains is a Wilmington drain and sewer company that says it has over 30 years of experience in sewer, drain cleaning and video inspections, and that it is open 24 hours a day, 7 days a week. In a recent Google review, a customer with a leak from their sewer pipe says Mike came out within 24 hours of calling and that it was quick and reasonably priced. In a 2025 review, a customer whose basement toilet and shower were not draining said Mike cleared the clog using a snake, including cleaning up the roots, and recommended checking again next year. In a 2023 review, a customer described snaking the drain on the first day to isolate the problem, then a camera inspection the next day, with technicians Andrew and Brandon. In a 2021 review, a customer said that after another drain company could not unclog their tub drain, Mike was there within half an hour and had the tub flowing within 10 minutes. In a recent review, a customer with a septic smell coming from the sink says he looked down the drain with a flashlight, declared it gunk build-up and advised bleach, and it still smells like septic. In a 2026 review, a customer said clearing a kitchen sink clog was followed by a severe backup in the bathroom, the technician told them to hire an outside plumber, and the office threatened collections over the $215 invoice. In a 2025 review, a customer said the company did damage to their brand new home and fought them every step of the way before agreeing to pay for the damages. In a 2024 review, a customer said they had to come out twice to clear the same clog, charged full price both times, and did not honor the 90 day guarantee for them. **Strengths:** - Quick arrivals — a 2021 review says Mike arrived within half an hour - Root clearing — a 2025 review describes snaking a clog and clearing roots - Sewer leak response — a recent review says Mike came within 24 hours **Concerns:** - Billing disputes — a 2026 review describes a collections threat over an invoice - Repeat clog charges — a 2024 review says full price was charged twice - Unresolved septic smell — a recent review says the smell remained - Property damage — a 2025 review says they damaged a new home ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Says it has over 30 years of experience in sewer, drain cleaning and video inspections and is open 24 hours a day, 7 days a week (self-reported) _(confidence: medium)_ - [Official Website](http://kpdrains.com) — “About (self-reported, verbatim): With over 30 years of experience in Sewer, Drain Cleaning, and Video Inspections, KP Drains is the number 1…” - In a recent review, Mike came out within 24 hours for a sewer pipe leak _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SV1NYcE5SMHR4U1d3dE0wcFJhbE4xUlZvMVZYYxAB!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CAIQACodChtycF9oOmRWSXpNR0txSWwtM0pRalN1RVo1VXc%7C%7C?hl=en) — “5★ We had a leak from our sewer pipe and Mike came out within 24 hours of calling. He was very professional, knowledgeable, and friendly. …” - In a 2025 review, Mike cleared a clog with a snake, including cleaning up roots _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWbU5teFViMUpIUXpRemJITjVlamhITjBsRFMxRRAB!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CAIQACodChtycF9oOkVmNmxUb1JHQzQzbHN5ejhHN0lDS1E%7C%7C?hl=en) — “5★ My basement toilet and shower were not draining and we started to see puddles of water, as well as some water under the vinyl flooring. T…” - Camera inspection of drains, described in 2023 and 2026 reviews _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxclZHVkNPRVZ5VjFkclVtRTBWRFpYZG1reVRsRRAB!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CAIQACodChtycF9oOi1rVGVCOEVyV1drUmE0VDZXdmkyTlE%7C%7C?hl=en) — “5★ These guys are great. We used them to video our drains because of problems we were having. They are prompt, helpful, smart, answer phones…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNac011RERnEAE!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CIHM0ogKEICAgICZsMuDDg%7C%7C?hl=en) — “5★ From the first call and speaking to Shelia booking a service call lto the technicians that responded. A seamless experience. Arrived on…” - In a 2021 review, Mike arrived within half an hour and had a tub flowing within 10 minutes _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtem9PR3dBRRAB!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CIHM0ogKEICAgICmzoOGwAE%7C%7C?hl=en) — “5★ After having another drain company attempt to unclog my tub drain, they were unsuccessful and recommended I contact my plumber. My plumbe…” - In a recent review, a septic smell from a sink remained after the visit _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxWFNuTnZPRmwyZFVGSGRFMWljRE5vUTBveVdFRRAB!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CAIQACodChtycF9oOk1XSnNvOFl2dUFHdE1icDNoQ0oyWEE%7C%7C?hl=en) — “2★ They responded quickly. Otherwise, I didn't feel like they took my issue seriously. Septic smell coming from the sink, he looked dow…” - In a 2026 review, a customer said a bathroom backup followed a kitchen sink clearing and the office threatened collections over the $215 invoice _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkNVUwRmtXWGN3Vm5CS2FUZElUWGxFYmxSdGNtYxAB!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CAIQACodChtycF9oOld5U0FkWXcwVnBKaTdITXlEblRtcmc%7C%7C?hl=en) — “1★ I hired KP Drains to clear a kitchen sink clog. While they cleared that line, their work immediately caused a secondary, severe backup in…” - In a 2025 review, a customer said the company damaged their brand new home and fought them before agreeing to pay for the damages _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKMWFHNDFjRkpwUlVSdWJVZDZOV3RSYlRsa2MwRRAB!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CAIQACodChtycF9oOlJ1aG41cFJpRURubUd6NWtRbTlkc0E%7C%7C?hl=en) — “1★ I would not use this drain company. They did damage to my brand new home. Then when I complained they turned it around on me and said I …” - In a 2024 review, a customer said they were charged full price twice for the same clog and the 90 day guarantee was not honored _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2dnRxYkNREAE!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CIHM0ogKEICAgICvvtqbCQ%7C%7C?hl=en) — “3★ Had to come out twice to clear the same clog and charged me full price both times. When I told them that the line was still clogged, I wa…” - 4.5 stars from 45 ratings on Google _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=KP%20Drains&query_place_id=ChIJH2RCrDAL44kR_8M7f8F8Dkw) — “Google: 4.5★ from 45 ratings” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SV1NYcE5SMHR4U1d3dE0wcFJhbE4xUlZvMVZYYxAB!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CAIQACodChtycF9oOmRWSXpNR0txSWwtM0pRalN1RVo1VXc%7C%7C?hl=en) — “5★ We had a leak from our sewer pipe and Mike came out within 24 hours of calling. He was very professional, knowledgeable, and friendly. …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KcWJYUmZVRnBHTUVkRVpHbEhWRWhaWlVwaGRsRRAB!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CAIQACodChtycF9oOmJqbXRfUFpGMEdEZGlHVEhZZUphdlE%7C%7C?hl=en) — “5★ I can’t say enough good things about Mike and Jake at KP Drains. They came out during a snowstorm to identify and resolve some plumbing i…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWbU5teFViMUpIUXpRemJITjVlamhITjBsRFMxRRAB!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CAIQACodChtycF9oOkVmNmxUb1JHQzQzbHN5ejhHN0lDS1E%7C%7C?hl=en) — “5★ My basement toilet and shower were not draining and we started to see puddles of water, as well as some water under the vinyl flooring. T…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtem9PR3dBRRAB!2m1!1s0x0:0x4c0e7cc17f3bc3ff!3m1!1s2@1:CIHM0ogKEICAgICmzoOGwAE%7C%7C?hl=en) — “5★ After having another drain company attempt to unclog my tub drain, they were unsuccessful and recommended I contact my plumber. My plumbe…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Official Website](http://kpdrains.com): 30 yrs in business · Self-reported profile and service details - [Google](https://www.google.com/maps/search/?api=1&query=KP%20Drains&query_place_id=ChIJH2RCrDAL44kR_8M7f8F8Dkw): 4.5★ from 45 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=KP%20Drains&query_place_id=ChIJH2RCrDAL44kR_8M7f8F8Dkw): Listed on this source - [Exa](https://cdnbbsr.s3waas.gov.in/s3e58aea67b01fa747687f038dfde066f6/uploads/2023/12/20231208644273723.pdf): 0 web mentions across the open web (each linked to its source) - [Better Business Bureau](https://www.bbb.org/us/ma/wilmington/profile/plumber/kp-drains-0021-539725): Listed on this source ## Recent reviews - **1/5 · Google Reviews · Amanda Samaha · 2026-08-23**: Given the lengthy responses to critical reviews, I’ll simply say that my experience was consistent with the rating I’ve given. - **2/5 · Google Reviews · Lori Tibbetts · 2026-08-15**: They responded quickly. Otherwise, I didn't feel like they took my issue seriously. Septic smell coming from the sink, he looked down the drain with a flashlight and looked at (but did not touch) my under counter piping and declared it must be just gunk build-up (on my 2 year old sink) and to… - **5/5 · Google Reviews · Justin brown · 2026-07-28**: We had a leak from our sewer pipe and Mike came out within 24 hours of calling. He was very professional, knowledgeable, and friendly. Couldn’t recommend him enough. It was quick and reasonably priced as well - **5/5 · Google Reviews · Amy Paul · 2026-02-26**: They were so helpful with our drains. They froze and were able to promptly address and help the situation. Brandon and the guys over there were so friendly and answered all my questions with patience, grace and provided me with great advice and insight. 10/10 service!!! - **1/5 · Google Reviews · Stas Alekseev · 2026-02-18**: I hired KP Drains to clear a kitchen sink clog. While they cleared that line, their work immediately caused a secondary, severe backup in my bathroom—a problem that did not exist before they arrived. Instead of taking responsibility for the shifted blockage, the technician told me he couldn't fix i… - **5/5 · Google Reviews · B K · 2026-02-06**: These guys are great. We used them to video our drains because of problems we were having. They are prompt, helpful, smart, answer phones and solved our problem! - **5/5 · Google Reviews · Amanda McTague · 2026-01-30**: I can’t say enough good things about Mike and Jake at KP Drains. They came out during a snowstorm to identify and resolve some plumbing issues I was having, which alone says a lot about their dedication. From start to finish, they went above and beyond with clear, consistent communication and made s… - **5/5 · Google Reviews · Yuanjin Xu (Echo) · 2025-12-02**: Brandon did an awesome job cleaning up our one kitchen sink and 4 bathroom sink drains, he is super professional and informative in answering all the questions I had, it’s a great pleasure working with him. Highly recommend! - **5/5 · Google Reviews · Leo Chan · 2025-09-25**: My basement toilet and shower were not draining and we started to see puddles of water, as well as some water under the vinyl flooring. Then we noticed water puddles around the toilet as well. So we thought the main drain was probably clogged. We called KP Drains in the morning at around 8 am, they… - **1/5 · Google Reviews · PhantomRepeaters · 2025-06-27**: I would not use this drain company. They did damage to my brand new home. Then when I complained they turned it around on me and said I insulted the owners wife. Anytime I would mention damages to my home I was met with well what about my wife and what you said to her. Classic deflection. They fi… --- Data freshness: last scanned 2026-09-24T07:14:22.566Z. Cite as: KP Drains — Tavlee (https://tavlee.com/contractor/kp-drains-wilmington) Source: https://tavlee.com/contractor/kp-drains-wilmington