# Kris Johnson Electrical Mechanical

**Trade:** Electrical · **Address:** 13 Michael Rd, Hingham, MA 02043, USA · **Phone:** (781) 749-6326 · **Website:** https://www.krisjohnsonelectricalmechanical.com/team · **Languages:** English

**Rating: 3.6/5** (medium confidence) — from 13 reviews across 4 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
69% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative.

## The honest read

Kris Johnson Electrical Mechanical is a Hingham outfit that's grown into heat-pump and ductwork installs as much as electrical work over two decades — the BBB, which does not accredit it but grades it A+, records the company incorporated in 2005 under president Kris T. Johnson.

The work reviewers describe is detailed and largely positive. In a 2025 review, a customer had two Bosch heat pumps installed with new zoning and redesigned ductwork in an antique home, and praised the crew for working around the household's schedule and preferences; a 2024 review described technicians who worked diligently for days, cleaned up daily, and walked the homeowner through the finished system. Further back, in a 2021 review, someone called the crew "very skilled electricians" who did a first-class job at a fair price.

Two 2025 reviews raise a different issue — both describe a driver of a company pickup truck or van behaving aggressively on the road (obscene gestures, tailgating), and one says the office brushed off the complaint when called. In a 2022 review, a customer said the company came out twice without resolving the problem; in a 2021 review, someone described an estimate process that stalled when they wanted to discuss details by phone and were told the owner prefers email.

The BBB's A+ grade sits alongside those driver complaints, which is worth knowing going in — and worth asking directly how they'd handle a follow-up call if something needs a second visit. For a straightforward heat pump or electrical install, though, the written record is mostly people happy with the finished work.

**Strengths:**
- Complex HVAC fix — resolved a tricky issue quickly, praised communication
- Heat pump installs — zoning and ductwork redesigned for an antique home
- Tidy, thorough crews — clean up daily and walk through the finished system
- Skilled electrical work — first-class job at a fair price

**Concerns:**
- Driver conduct — two reviews describe aggressive behavior from company vehicles
- Unresolved repeat visit — one customer said the problem still wasn't fixed
- Estimate communication — a stalled process when phone contact wasn't available

**Where sources disagree:**
- BBB grades the business A+ while several 2025 reviews report aggressive driver conduct and a dismissive office response.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB grades the company A+ but does not accredit it; incorporated 2005 _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hingham/profile/electrician/kris-johnson-electrical-mechanical-0021-137201) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/hingham/profile/electrician/kris-johnson-electrical-mechanical-0021-137201) — “BBB lists Kris Johnson Electrical & Mechanical (13 Michael Rd, Hingham, MA) as an A+ rated but not BBB-accredited electrician business, a co…”
- Complex HVAC issue diagnosed and fixed quickly, praised communication _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tZelFsRmtUWFZ3TkZZNGVteG9Sbk0yWW1WSVdHYxAB!2m1!1s0x0:0x9067da7ef4e82c32!3m1!1s2@1:CAIQACodChtycF9oOkYzQlFkTXVwNFY4emxoRnM2YmVIWGc%7C%7C?hl=en) — “5★ Working with Kris Johnson and his team is truly a pleasure. They are efficient, thorough, knowledgable and most importantly - courteous a…”
- Heat pump install with new zoning and redesigned ductwork for an antique home _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBbUl6cWpnRRAB!2m1!1s0x0:0x9067da7ef4e82c32!3m1!1s2@1:CIHM0ogKEICAgMDAmIzqjgE%7C%7C?hl=en) — “5★ Couldn’t be more pleased with Kris’s team (Bill, Jimmy, and Mike)! They worked around our schedule and timeline, respected the cleanlines…”
- Technicians worked diligently for days, cleaned up, walked through the finished system _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIazlyZmpRRRAB!2m1!1s0x0:0x9067da7ef4e82c32!3m1!1s2@1:CIHM0ogKEICAgIDHk9rfjQE%7C%7C?hl=en) — “5★ Kris Johnson Mechanical is a pleasure to work with and a professional company. The estimator was right on with pricing. The technicians w…”
- Called very skilled electricians, first-class job at a fair price _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxMzVlVXdBRRAB!2m1!1s0x0:0x9067da7ef4e82c32!3m1!1s2@1:CIHM0ogKEICAgIDq35eUwAE%7C%7C?hl=en) — “5★ Very skilled electricians who did a first class job at a fair price. I recommend them.”
- Two 2025 reviews describe a company vehicle driver behaving aggressively on the road, one saying the office brushed off the complaint _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Vd1NFaHZORk5yVWpaR1dUbEdVM2RZYkhoWVJuYxAB!2m1!1s0x0:0x9067da7ef4e82c32!3m1!1s2@1:CAIQACodChtycF9oOmUwSEhvNFNrUjZGWTlGU3dYbHhYRnc%7C%7C?hl=en) — “1★ Had a similiar encounter like peter parkman.  Driver in one of their white pickup trucks seems to have anger problems on the road and lik…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGTFRYZ3hiM0pNUWpsdlgwSXhTa0pTUzNaMldtYxAB!2m1!1s0x0:0x9067da7ef4e82c32!3m1!1s2@1:CAIQACodChtycF9oOjFLTXgxb3JMQjlvX0IxSkJSS3Z2Wmc%7C%7C?hl=en) — “1★ I haven’t worked with professionally, so I can’t comment on their work. However, this morning I was cut off by one of their vans. The dri…”
- A 2022 review reports the company came out twice without resolving the problem _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPcVl1UHd3RRAB!2m1!1s0x0:0x9067da7ef4e82c32!3m1!1s2@1:CIHM0ogKEICAgICOqYuPwwE%7C%7C?hl=en) — “2★ I don't like leaving a negative review. However, they came out twice and the problem is still not resolved. I will pay them but I will no…”
- A 2021 review describes a stalled estimate process when phone contact wasn't available _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHNU1MVURREAE!2m1!1s0x0:0x9067da7ef4e82c32!3m1!1s2@1:CIHM0ogKEICAgIDG5MLUDQ%7C%7C?hl=en) — “1★ We had Kris Johnson come out to our home to evaluate putting in central air conditioning. He was one of five companies who came and gave …”
- Specializes in Electrical _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxMzVlVXdBRRAB!2m1!1s0x0:0x9067da7ef4e82c32!3m1!1s2@1:CIHM0ogKEICAgIDq35eUwAE%7C%7C?hl=en) — “5★ Very skilled electricians who did a first class job at a fair price. I recommend them.”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBbUl6cWpnRRAB!2m1!1s0x0:0x9067da7ef4e82c32!3m1!1s2@1:CIHM0ogKEICAgMDAmIzqjgE%7C%7C?hl=en) — “5★ Couldn’t be more pleased with Kris’s team (Bill, Jimmy, and Mike)! They worked around our schedule and timeline, respected the cleanlines…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPd3R5ZWZBEAE!2m1!1s0x0:0x9067da7ef4e82c32!3m1!1s2@1:CIHM0ogKEICAgIDOwtyefA%7C%7C?hl=en) — “5★ Great a/c service on time and professional”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Kris%20Johnson%20Electrical%20Mechanical&query_place_id=ChIJn5TVc8dh44kRMizo9H7aZ5A): 3.9★ from 21 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Kris%20Johnson%20Electrical%20Mechanical&query_place_id=ChIJn5TVc8dh44kRMizo9H7aZ5A): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/hingham/profile/electrician/kris-johnson-electrical-mechanical-0021-137201): Listed on this source
- [Exa](https://pro.porch.com/hingham-ma/electricians/kris-johnson-electrical-and-mechanical/pp): 4 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Vanessa Hughes · 2026-05-14**: Working with Kris Johnson and his team is truly a pleasure. They are efficient, thorough, knowledgable and most importantly - courteous and kind. Their customer service is OUTSTANDING and they ensure the job is done right - everytime. Shout out to Dan and Mike who recently worked so hard identifying…
- **5/5 · Google Reviews · Chad Morin · 2026-03-25**: Was referred to Kris Johnson through Bosch's website when inquiring on a heat pump. They not only provided the best price but were able to work within the timeline needed to keep our project going.  After installation, we did have an issue with the heat pump which they were very reactive to getting …
- **1/5 · Google Reviews · Wesley Wong · 2025-10-01**: Had a similiar encounter like peter parkman.  Driver in one of their white pickup trucks seems to have anger problems on the road and likes to give obscene gestures to other drivers. Called number on side of truck and person who answered seemed to brush off the problem
- **1/5 · Google Reviews · Peter Parkman · 2025-09-24**: I haven’t worked with professionally, so I can’t comment on their work. However, this morning I was cut off by one of their vans. The driver cut in front of me as we approached a red light. Seems he was in the wrong lane. I honked, thinking he couldn’t see me, and he flipped me off and yelled obscen…
- **5/5 · Google Reviews · Adrian M · 2025-02-06**: Couldn’t be more pleased with Kris’s team (Bill, Jimmy, and Mike)! They worked around our schedule and timeline, respected the cleanliness of our home, and adapted the system to work with our antique home (and my preferences!). They installed two Bosch heat pumps, added zoning, and redesigned all ne…
- **5/5 · Google Reviews · J B · 2024-12-02**: Kris and his team are great to work with. I am very happy with their service and will be using them in the future! Thank you again!!!
- **5/5 · Google Reviews · Kelly Braga · 2024-09-19**: Kris Johnson Mechanical is a pleasure to work with and a professional company. The estimator was right on with pricing. The technicians were on time, worked diligently for many days, cleaned up after themselves and left our house in great condition.  When it was time to test, they showed us how to u…
- **5/5 · Google Reviews · sv · 2024-07-16**: Curtis and his team were  amazing. Thank you!! - isabella and Stèphane
- **5/5 · Google Reviews · Bill Pestone · 2022-06-30**: Great a/c service on time and professional
- **2/5 · Google Reviews · Andrew Teixeira · 2022-06-13**: I don't like leaving a negative review. However, they came out twice and the problem is still not resolved. I will pay them but I will not ask them back.

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Data freshness: last scanned 2026-07-05T10:56:29.284Z.
Cite as: Kris Johnson Electrical Mechanical — Tavlee (https://tavlee.com/contractor/kris-johnson-electrical-mechanical-hingham)
Source: https://tavlee.com/contractor/kris-johnson-electrical-mechanical-hingham
