# L.L. Vigers Home Improvement

**Trade:** General Contractor / Remodeling · **Address:** 5 Chartwell Drive, Buzzards Bay, MA 02532 · **Phone:** (774) 269-6400 · **Website:** https://www.llvigershomeimprovement.com/ · **Languages:** English

**Rating: 3.5/5** (low confidence) — from 10 reviews across 6 sources.
90% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

L.L. Vigers Home Improvement is a Bourne, Massachusetts operation doing full-scope home improvement work across Southeastern Massachusetts -- additions, roofing, siding, full renovations, kitchen and bath work, flooring, and porches and decks -- run by owner Laura Vigers as a family business. The company's own site says 'over 40 years'; the Better Business Bureau and directory profiles put the figure at 42, tracing to a 1984 start date (the site's own hero banner separately says 'Over 30 Years,' which does not match its own body copy or either directory).

What people who have actually hired the crew keep coming back to is value and completeness. A 2025 reviewer called the price on new kitchen countertops unbeatable; a 2021 customer had luxury vinyl flooring installed across an entire floor and called the price very reasonable; another, in a 2014 review, described a top-to-bottom job -- a new roof, a front-porch remodel, floor repairs, and interior painting -- done with what they called precision and perfection. That range, roof to floor to paint, matches what the company advertises rather than a narrow specialty.

The record is not spotless. A 2020 review alleges being charged twice for a basic silicone-seal job that was never finished -- a specific complaint, not a vague drive-by -- and the owner responded directly, apologizing and offering to make it right. It is the one sour note across a decade of otherwise consistently positive write-ups; eight of the ten ratings on record are five stars.

Its Massachusetts home improvement contractor registration, #176900, is active and verified against the state registry, held under Laura Vigers's name -- the same owner named on the company's BBB filing. That BBB file also carries an A+ letter grade, though the business is not BBB-accredited -- worth knowing those are two different things.

Before booking, it is worth asking directly about billing on smaller jobs, given the 2020 dispute, and getting a written scope for anything beyond the straightforward. For a full-scope remodel, an addition, or roof-to-floor work with a price talked through up front, the decades-long track record and a directly verified license make this a reasonable call to make.

**Strengths:**
- Decades in business — BBB and directories both confirm roughly 42 years
- Licensed and verified — active MA HIC #176900 held by owner Laura Vigers
- Full-scope work — reviews describe roof, porch, flooring, and paint jobs done well
- Competitive pricing — reviewers repeatedly call the cost fair or unbeatable
- Responsive to complaints — owner replied directly to the one negative review

**Concerns:**
- Overcharge complaint — 2020 review alleges double billing for an unfinished job
- Tenure inconsistency — own site cites both 30 and 40+ years
- Not BBB accredited — carries an A+ grade despite no accreditation

**Where sources disagree:**
- Angi and HomeAdvisor profiles are byte-identical mirrors, not independent sources
- Company's own website states 'Over 30 Years' in its hero banner but 'over 40 years' in body text; BBB and both directories independently corroborate roughly 42 years, treated here as the more reliable figure
- BBB shows an A+ letter grade despite explicitly stating the business is NOT BBB-accredited

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Family-owned home improvement/general contracting company based in Bourne (Buzzards Bay), MA, self-reporting over 40 years serving Southeastern Massachusetts _(confidence: high)_
  - [Official Website](https://www.llvigershomeimprovement.com) — “A family-owned home improvement/general contracting company serving Southeastern Massachusetts, offering additions, roofing, siding, full-ho…”
  - [Official Website](https://www.llvigershomeimprovement.com) — “Company history (self-reported): States it is a family-owned and operated business that has been a trusted name in Southeastern Massachusett…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/bourne/profile/home-improvement/ll-vigers-home-improvement-0021-134226) — “BBB profile (NOT accredited, letter grade A+) for L.L. Vigers Home Improvement, a sole proprietorship owned by Ms. Laura L Vigers at 5 Chart…”
- Massachusetts Home Improvement Contractor registration #176900 is registry-verified active, held by Laura Vigers, matching the business's owner per its BBB filing _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 176900 registry-verified active — registry holder of record: Laura Vigers”
- Reviewers repeatedly praise fast, high-quality work at reasonable or unbeatable prices across a decade of reviews _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPWHVpcmk3MGRlQWJ3EAE!2m1!1s0x0:0x8e04414d599332cd!3m1!1s2@1:CIHM0ogKEOXuiri70deAbw%7C%7C?hl=en) — “5★ Extremely Satisfied with my new kitchen countertops! Everything is perfect! Recommend to all! Frank Oliver In Weldon Park, Bourne MA”
  - [Angi](https://www.angi.com/companylist/us/ma/buzzards-bay/ll-vigers-home-improvement-reviews-1.htm) — “5★ they provided great quality work in a very timely manner. they executed the job quickly and the quality of the work was fantastic. i had …”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.LLVigers.39252913.html) — “5★ Laura and her team are amazing! They did fast, high quality work at a price that no one else could beat. I will be using her services for…”
- A detailed 2014 review credits a full-scope job: new roof, front-porch remodel, interior floor and paint work, done with precision _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.LLVigers.39252913.html) — “5★ LL Vigers transformed our home from top to bottom. Literally, starting with a new roof , down to the front porch re-model, and onto the i…”
- The owner responded directly to the one negative review, apologizing and offering to make it right _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/buzzards-bay/ll-vigers-home-improvement-reviews-1.htm) — “Angi profile (Approved badge) for L.L. Vigers Home Improvement, 5 Chartwell Drive, Buzzards Bay MA 02532 (a Bourne village), phone/website m…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.LLVigers.39252913.html) — “HomeAdvisor profile -- BYTE-IDENTICAL MIRROR of the Angi profile already extracted (same 10 reviews, same rating 4.5/10, same 42-years/licen…”
- A 2020 review alleges being charged twice for a basic silicone-seal job that was never completed _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/buzzards-bay/ll-vigers-home-improvement-reviews-1.htm) — “2★ They never completed the job. Charged me twice for both times that they came out for just a basic silicone on a stack. Definitely got ove…”
- The company's own website states two different tenure figures -- 'Over 30 Years' in its hero banner and 'over 40 years' in body text _(confidence: high)_
  - [Official Website](https://www.llvigershomeimprovement.com) — “Company history (self-reported): States it is a family-owned and operated business that has been a trusted name in Southeastern Massachusett…”
- BBB shows the business as NOT accredited despite carrying a BBB letter grade of A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/bourne/profile/home-improvement/ll-vigers-home-improvement-0021-134226) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/bourne/profile/home-improvement/ll-vigers-home-improvement-0021-134226) — “BBB profile (NOT accredited, letter grade A+) for L.L. Vigers Home Improvement, a sole proprietorship owned by Ms. Laura L Vigers at 5 Chart…”
- Roofing, siding, additions, porches/decks, kitchen/bath renovation, painting, power washing, and carpentry, per the company's own service list and BBB _(confidence: medium)_
  - [Official Website](https://www.llvigershomeimprovement.com) — “A family-owned home improvement/general contracting company serving Southeastern Massachusetts, offering additions, roofing, siding, full-ho…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/bourne/profile/home-improvement/ll-vigers-home-improvement-0021-134226) — “Services offered (Better Business Bureau): Home improvements, Painting, Power washing, Carpentry interior/exterior”
- Vinyl flooring installation _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/buzzards-bay/ll-vigers-home-improvement-reviews-1.htm) — “5★ they provided great quality work in a very timely manner. they executed the job quickly and the quality of the work was fantastic. i had …”
- Comment aggregate driven by 8 five-star, one three-star, and one two-star rating across Google, Angi, and HomeAdvisor (Angi and HomeAdvisor are byte-identical mirrors of one another) _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/buzzards-bay/ll-vigers-home-improvement-reviews-1.htm) — “Angi: 4.5★ from 10 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/buzzards-bay/ll-vigers-home-improvement-reviews-1.htm) — “Angi star distribution: 80% 5★ · 10% 3★ · 10% 2★ (of 10 ratings)”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.LLVigers.39252913.html) — “HomeAdvisor: 4.5★ from 10 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.LLVigers.39252913.html) — “HomeAdvisor star distribution: 80% 5★ · 10% 3★ · 10% 2★ (of 10 ratings)”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Official Website](https://www.llvigershomeimprovement.com) — “A family-owned home improvement/general contracting company serving Southeastern Massachusetts, offering additions, roofing, siding, full-ho…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/bourne/profile/home-improvement/ll-vigers-home-improvement-0021-134226) — “Services offered (Better Business Bureau): Home improvements, Painting, Power washing, Carpentry interior/exterior”
  - [Better Business Bureau](https://www.bbb.org/us/ma/bourne/profile/home-improvement/ll-vigers-home-improvement-0021-134226) — “BBB profile (NOT accredited, letter grade A+) for L.L. Vigers Home Improvement, a sole proprietorship owned by Ms. Laura L Vigers at 5 Chart…”
- Also offers Flooring _(confidence: medium)_
  - [Official Website](https://www.llvigershomeimprovement.com) — “A family-owned home improvement/general contracting company serving Southeastern Massachusetts, offering additions, roofing, siding, full-ho…”
  - [Angi](https://www.angi.com/companylist/us/ma/buzzards-bay/ll-vigers-home-improvement-reviews-1.htm) — “5★ they provided great quality work in a very timely manner. they executed the job quickly and the quality of the work was fantastic. i had …”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.LLVigers.39252913.html) — “5★ LL Vigers transformed our home from top to bottom. Literally, starting with a new roof , down to the front porch re-model, and onto the i…”
- Also offers House Painting _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/bourne/profile/home-improvement/ll-vigers-home-improvement-0021-134226) — “Services offered (Better Business Bureau): Home improvements, Painting, Power washing, Carpentry interior/exterior”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#176900, hic) — verified against the official MA state registry on 2026-08-24, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=L.L.%20Vigers%20Home%20Improvement&query_place_id=ChIJVz8Nmq5D0mkRzTKTWU1BBI4): 5.0★ from 1 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=L.L.%20Vigers%20Home%20Improvement&query_place_id=ChIJVz8Nmq5D0mkRzTKTWU1BBI4): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/bourne/profile/home-improvement/ll-vigers-home-improvement-0021-134226): Listed on this source
- [Official Website](https://www.llvigershomeimprovement.com): 40 yrs in business · Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/buzzards-bay/ll-vigers-home-improvement-reviews-1.htm): 4.5★ from 10 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.LLVigers.39252913.html): 4.5★ from 10 ratings

## Recent reviews

- **5/5 · Google Reviews · Krazed Caper · 2025-06-10**: Extremely Satisfied with my new kitchen countertops! Everything is perfect! Recommend to all! Frank Oliver In Weldon Park, Bourne MA
- **5/5 · Angi · Cleo M. · 2025-06-01**: Laura and her team are amazing! They did fast, high quality work at a price that no one else could beat. I will be using her services for all future projects
- **5/5 · Angi · Andrew L. · 2021-07-01**: they provided great quality work in a very timely manner. they executed the job quickly and the quality of the work was fantastic. i had them install luxury vinyl flooring for my entire too floor at a very reasonable price. i highly recommend this company for the professionalism in work and great cu…
- **5/5 · HomeAdvisor · Renee L. · 2021-06-01**: Very good experience.
- **3/5 · Angi · Jo R. · 2021-05-01**: Courteous. Returned to correct a problem.
- **2/5 · HomeAdvisor · Valter A. · 2020-02-01**: They never completed the job. Charged me twice for both times that they came out for just a basic silicone on a stack. Definitely got over charged.
- **5/5 · Angi · Leslie T. · 2019-10-01**: Excellent work, good communication, fair price
- **5/5 · HomeAdvisor · Jeff G. · 2018-12-01**: They did a good job in quick amount of time
- **5/5 · Angi · Allan C. · 2015-09-01**: They are great. Hire them!
- **5/5 · HomeAdvisor · Meg F. · 2014-03-01**: LL Vigers transformed our home from top to bottom. Literally, starting with a new roof , down to the front porch re-model, and onto the inside, fixing floors and painting rooms with precision and perfection. Will not hesitate to hire again for next project!

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Data freshness: last scanned 2026-08-24T21:16:14.482Z.
Cite as: L.L. Vigers Home Improvement — Tavlee (https://tavlee.com/contractor/l-l-vigers-home-improvement)
Source: https://tavlee.com/contractor/l-l-vigers-home-improvement