--- title: "Lake Region Energy" description: "Lake Region Energy sells oil and propane on automatic delivery and does heating and cooling work, and its website names Gorham, Gray, Windham and Portland " doc_version: "2026-10-08" last_updated: "2026-10-08" --- # Lake Region Energy **Trade:** HVAC / Heating & Cooling · **Address:** 79 New Portland Rd, Gorham, ME 04038 · **Phone:** (207) 839-5500 · **Website:** https://www.lakeregionenergymaine.com/ · **Languages:** English **Rating: 2.6/5** (medium confidence) — from 7 reviews across 5 sources. 57% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 1 negative. ## The honest read Lake Region Energy sells oil and propane on automatic delivery and does heating and cooling work, and its website names Gorham, Gray, Windham and Portland among the towns it serves. A recent Google customer said the technicians got an older oil burner and central AC working again after a burned-out circuit board; the wrong board was sent to them the first time, so it took a few visits, but they gave the customer AC during a hot spell and came back with the correct board and fixed it. That customer thanked them for their persistence with multiple visits. A customer who called the company a welcome change from their last fuel supplier said everyone was courteous, well-informed and easy to work with, and that they found a reasonable plan that suits their needs. A customer said Kate was helpful in setting up their account, and that later service was easy to arrange, timely, and the price was right. Google shows 4.6 stars from 112 ratings, and the BBB page carries an A+ grade with accreditation; the company's website says it has been in business 10 years. In a 1-star Google review, a propane customer said that back in May they asked for a phone call before the driver arrived so they could secure their reactive dogs, no one called, and the driver caught them off guard. When that customer called for service again, they said they repeated the request for an advance call and explained they needed extra time because of a broken leg, and the company once again showed up with zero warning; the customer wrote that they would never do business with the company again. A BBB reviewer wrote of being extremely disappointed in how the company handled a serious delivery mistake and the lack of follow-up afterward. **Strengths:** - An oil burner revival — technicians got an older burner and central AC working - Help with account setup — a customer said Kate was helpful setting up their account - Courteous staff — a customer said everyone was courteous and well-informed **Concerns:** - No advance call — a propane customer said the driver came twice without a requested call - An ignored injury request — a customer with a broken leg got zero warning again - A delivery mistake — a BBB reviewer cited poor handling and no follow-up afterward ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Its website offers oil and propane customers automatic delivery and names Gorham, Gray, Windham and Portland among the towns it serves _(confidence: medium)_ - [Official Website](https://www.lakeregionenergymaine.com) — “About (self-reported, verbatim): New and existing oil or propane customers that sign up for auto-delivery as well as auto-pay receive a .15¢…” - [Official Website](https://www.lakeregionenergymaine.com) — “Stated service area (self-reported): Gorham, Gray, Harrison, Hollis, Naples, New Gloucester, Baldwin, Bridgton, Portland, Raymond, Scarborou…” - BBB grade of A+ with accreditation _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/me/gorham/profile/fuel-oil/lake-region-energy-llc-0021-14313) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/me/gorham/profile/fuel-oil/lake-region-energy-llc-0021-14313) — “Better Business Bureau: accredited / certified / member” - 4.6 stars on Google from 112 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Lake%20Region%20Energy&query_place_id=ChIJXeCR_NvuSy4RNfl-8H_xnSo) — “Google: 4.6★ from 112 ratings” - A recent customer said the technicians got an older oil burner and central AC working again after a burned-out circuit board, returning with the correct board after the wrong one was sent _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnelkyaHVibTU0WjIxclJESTRSM3BrWDJwTFNWRRAB!2m1!1s0x0:0x2a9df17ff07ef935!3m1!1s2@1:CAIQACodChtycF9oOkgzY2hubm54Z21rRDI4R3pkX2pLSVE%7C%7C?hl=en) — “5★ The technicians did a stellar job getting our older oil burner and central AC working again, after, it turns out, we had a burned out cir…” - A recent customer said Kate was helpful in setting up their account and later service was easy to arrange and timely _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KTlRqUkNibEZXTFRsNVFsRm9NM1JVVVdWNGVrRRAB!2m1!1s0x0:0x2a9df17ff07ef935!3m1!1s2@1:CAIQACodChtycF9oOmJNTjRCblFWLTl5QlFoM3RUUWV4ekE%7C%7C?hl=en) — “5★ Kate was very helpful in setting up our account and a pleasure to deal with. Subsequent service was easy to arrange, timely, and the pri…” - A recent customer called the company a welcome change from their last fuel supplier and said everyone was courteous and well-informed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GNU9YUnlObTVhUmxkSGRGbDBlazFFV2taUWNYYxAB!2m1!1s0x0:0x2a9df17ff07ef935!3m1!1s2@1:CAIQACodChtycF9oOmF5OXRyNm5aRldHdFl0ek1EWkZQcXc%7C%7C?hl=en) — “5★ A welcome change from my last fuel supplier. Everyone is courteous, well- informed and easy to work with. l found a reasonable plan that …” - A recent propane customer said the company twice arrived without the advance call they requested to secure their dogs, the later time while the customer had a broken leg _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tFNFozUTFhelpEWVZGVVUxaHBjR2RaYldGWU1tYxAB!2m1!1s0x0:0x2a9df17ff07ef935!3m1!1s2@1:CAIQACodChtycF9oOkE4Z3Q1azZDYVFUU1hpcGdZbWFYMmc%7C%7C?hl=en) — “1★ I am incredibly frustrated by this company’s complete disregard for customer safety, accessibility requests, and basic communication. Thi…” - A BBB reviewer complained about how the company handled a serious delivery mistake and the lack of follow-up afterward _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/me/gorham/profile/fuel-oil/lake-region-energy-llc-0021-14313) — “Im extremely disappointed in how this company handled a serious delivery mistake and the complete lack of follow-up afterward.Last year, I o…” - Oil burner and central AC repair, described by a recent customer _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnelkyaHVibTU0WjIxclJESTRSM3BrWDJwTFNWRRAB!2m1!1s0x0:0x2a9df17ff07ef935!3m1!1s2@1:CAIQACodChtycF9oOkgzY2hubm54Z21rRDI4R3pkX2pLSVE%7C%7C?hl=en) — “5★ The technicians did a stellar job getting our older oil burner and central AC working again, after, it turns out, we had a burned out cir…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/me/gorham/profile/fuel-oil/lake-region-energy-llc-0021-14313) — “Services offered (Better Business Bureau): 24 Hour heating service, 24 Hour delivery service, Hot water boilers, Hot-air furnaces, Steam sys…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnelkyaHVibTU0WjIxclJESTRSM3BrWDJwTFNWRRAB!2m1!1s0x0:0x2a9df17ff07ef935!3m1!1s2@1:CAIQACodChtycF9oOkgzY2hubm54Z21rRDI4R3pkX2pLSVE%7C%7C?hl=en) — “5★ The technicians did a stellar job getting our older oil burner and central AC working again, after, it turns out, we had a burned out cir…” - Also offers Heating Oil Delivery _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GNU9YUnlObTVhUmxkSGRGbDBlazFFV2taUWNYYxAB!2m1!1s0x0:0x2a9df17ff07ef935!3m1!1s2@1:CAIQACodChtycF9oOmF5OXRyNm5aRldHdFl0ek1EWkZQcXc%7C%7C?hl=en) — “5★ A welcome change from my last fuel supplier. Everyone is courteous, well- informed and easy to work with. l found a reasonable plan that …” - [Official Website](https://www.lakeregionenergymaine.com) — “About (self-reported, verbatim): New and existing oil or propane customers that sign up for auto-delivery as well as auto-pay receive a .15¢…” ## License Status: **not_found** — verified against the official ME state registry, never self-reported. Re-check at the official registry: https://www.maine.gov/pfr/consumer/licensee-search ## Sources - [Local News](https://dailyenergyinsider.com/hearing-summaries/53004-minnesota-puc-approves-lake-charlotte-solar-storage-project-advances-poweron-midwest-transmission-line-scoping-clears-small-gas-utility-compliance-filings/): Listed on this source - [Official Website](https://www.lakeregionenergymaine.com): 10 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/me/gorham/profile/fuel-oil/lake-region-energy-llc-0021-14313): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Lake%20Region%20Energy&query_place_id=ChIJXeCR_NvuSy4RNfl-8H_xnSo): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Lake%20Region%20Energy&query_place_id=ChIJXeCR_NvuSy4RNfl-8H_xnSo): 4.6★ from 112 ratings ## Recent reviews - **5/5 · Google Reviews · Helen A Archer · 2026-09-16**: A welcome change from my last fuel supplier. Everyone is courteous, well- informed and easy to work with. l found a reasonable plan that really suits my needs. - **1/5 · Google Reviews · Becky Derosier · 2026-08-21**: I am incredibly frustrated by this company’s complete disregard for customer safety, accessibility requests, and basic communication. This is now the second time they have failed me. Back in May, I requested a propane refill and explicitly asked for a phone call prior to the driver's arrival so I c… - **5/5 · Google Reviews · Wesley Huntress · 2026-08-07**: Kate was very helpful in setting up our account and a pleasure to deal with. Subsequent service was easy to arrange, timely, and the price was right. - **5/5 · Google Reviews · John Bell · 2026-07-09**: The technicians did a stellar job getting our older oil burner and central AC working again, after, it turns out, we had a burned out circuit board. It took them a few visits due having the wrong board sent to them the first time, but they were able to give us AC during a recent hot spell, and came… - **Better Business Bureau · Lauren L**: Im extremely disappointed in how this company handled a serious delivery mistake and the complete lack of follow-up afterward.Last year, I ordered 100 gallons of oil and instead received nearly 480 gallons, which overfilled my 500-gallon tank. - **Better Business Bureau · Margie P**: Ive been with Dodge oil company for over 20 years and now with the new owners Lake Region Energy for a few years. I was a very satisfied customer for years. - **Better Business Bureau · Lainey N**: Just a heads up to potential customers. We recently purchased a house and just had our first fill up on propane. --- Data freshness: last scanned 2026-10-04T08:14:11.905Z. Cite as: Lake Region Energy — Tavlee (https://tavlee.com/contractor/lake-region-energy-gorham) Source: https://tavlee.com/contractor/lake-region-energy-gorham ## Sitemap [Full site index](https://tavlee.com/sitemap.md)