# LaMattina's Plumbing & Heating

**Trade:** Plumbing · **Address:** 19 Thorpe Cir, Danvers, MA 01923, USA · **Phone:** (781) 321-7973 · **Languages:** English

**Rating: 4.7/5** (medium confidence) — from 76 reviews across 4 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
100% of sentiment-scored reviews read net-positive. Last 6 months: 7 reviews, 0 negative.

## The honest read

Ask around Danvers about LaMattina's Plumbing & Heating and the same word keeps coming up: honest. Bob "Bobby" LaMattina runs it as an owner-operated shop, and a striking number of his reviews describe him turning down billable work rather than selling something a customer didn't need.

In a 2025 review, a customer says a large plumbing company tried to push her elderly mother into an emergency boiler replacement she didn't need — Bobby talked it through and did the job only once the timing made sense, and while there fixed a toilet flange that had failed three times under earlier repairs, this time for good. Another 2025 review describes a New Year's Day call about a water heater that seemed to need replacing; Bobby FaceTimed in, found a bad pilot light instead, and walked the customer through the fix over the phone rather than booking a service call. In a 2024 review, a second opinion on a gas boiler that another company said needed five parts replaced turned out to need one.

That same instinct shows up in emergencies. A 2023 review describes him leaving his own family's Christmas Eve plans to fix a boiler with no heat in the house, and a 2021 review recounts a weekend of texts and calls chasing down parts for a family's tankless water heater during a holiday visit. One customer's relationship with the business goes back 13 years, starting the day Bobby came out to help even though she wasn't yet a paying customer.

Its Massachusetts plumbing license is active, it holds an A+ BBB grade, and its Google average is 4.9 stars from 113 ratings — a strikingly consistent run across 76 reviews since 2021.

A strong first call for anything from a burst pipe to a dead boiler around Danvers and the North Shore, especially for anyone who'd rather get a second opinion than pay for work they might not need.

**Strengths:**
- Turns down unneeded work — talked a customer out of an unneeded boiler swap, 2025 review
- Diagnosed over FaceTime — found a bad pilot light instead of a costly replacement, 2025
- Caught unneeded boiler parts — one part fixed it after another company quoted five, 2024 review
- Christmas Eve emergency — left his own holiday plans to fix a broken boiler, 2023 review
- Licensed, top-rated — active MA plumbing license, A+ BBB grade, 4.9★ Google

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts plumbing license active _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 4448-PL-C verified active”
- Better Business Bureau A+ grade _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/danvers/profile/plumber/lamattinas-plumbing-heating-corporation-0021-42705) — “Better Business Bureau grade: A+”
- Google rating of 4.9 stars from 113 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=4188876598646247488&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.9★ from 113 ratings”
- Talked a customer's mother out of an unneeded emergency boiler replacement pushed by another company, and permanently fixed a toilet flange that had failed three times before _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOSkxXbGZVMjVJUlcxdmNtTnVUblpaU2pWS05tYxAB!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CAIQACodChtycF9oOkNJLWlfU25IRW1vcmNuTnZZSjVKNmc%7C%7C?hl=en) — “5★ If you are looking for honest and trustworthy, this is the company to call. A very large plumbing company tried to force my mother into a…”
- Diagnosed a New Year's Day water-heater call over FaceTime as a bad pilot light rather than booking a replacement _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmaTVmWUpnEAE!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CIHM0ogKEICAgICfi5fYJg%7C%7C?hl=en) — “5★ Called LaMattina’s Plumbing thinking that my water heater needed to be replaced. They took my request on New Year’s Day and Bobby called …”
- Found that a gas boiler needed only one part after another company quoted five _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIOWVDckFREAE!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CIHM0ogKEICAgIDH9eCrAQ%7C%7C?hl=en) — “5★ I highly recommend LaMattinas Plumbing & Heating. Recently had a hvac co perform annual check on our gas boiler, was told 5 parts needed …”
- Left his own Christmas Eve family plans to repair a boiler with no heat in the house _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCODZMVWt3RRAB!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CIHM0ogKEICAgICB86LUkwE%7C%7C?hl=en) — “5★ LaMattina is the best. I called on Christmas Eve with a broken boiler and no heat. Bobby left his family plans, came over straight away, …”
- Spent a holiday weekend texting and calling to track down parts for a family's tankless water heater _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHNTZ6Wk1REAE!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CIHM0ogKEICAgIDG56zZMQ%7C%7C?hl=en) — “5★ Replaced our Tankless Water Heater.

And I can’t say enough good things about Bobby!! My wife and I had family in town for Thanksgiving w…”
- Water heater installation and replacement _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGRGQzTmtOMU54YjBzMmJYbzFYMDVHZFdSWWFIYxAB!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CAIQACodChtycF9oOjFDd3NkN1Nxb0s2bXo1X05GdWRYaHc%7C%7C?hl=en) — “5★ Bobby is the best! We needed an entire new water heater and it was finished within two days and ready for inspection. He even stayed late…”
- Boiler and furnace repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0eFp1VGZ3EAE!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CIHM0ogKEICAgIDtxZuTfw%7C%7C?hl=en) — “5★ Bob is a good communicator and was responsive to my needs. He did several repairs to my aging furnace and saved me money by meticulously …”
- Garbage disposal repair and replacement _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnc2JxMnB3RRAB!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CIHM0ogKEICAgMDgsbq2pwE%7C%7C?hl=en) — “5★ Excellent, fast, down-to-earth service with good explanations about the process without any jargon.

I called to have a leak in my sink r…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Zd1pESXpZek55VldWNmFqaHphSEpCVmpreWRHYxAB!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CAIQACodChtycF9oOnYwZDIzYzNyVWV6ajhzaHJBVjkydGc%7C%7C?hl=en) — “5★ Bobby installed my new toilet in no time flat.  Looks great and works even better!

Bobby is an awesome plumber!  Fixed my water issue qu…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnc2JxMnB3RRAB!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CIHM0ogKEICAgMDgsbq2pwE%7C%7C?hl=en) — “5★ Excellent, fast, down-to-earth service with good explanations about the process without any jargon.

I called to have a leak in my sink r…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tVNE5XWjZiVGg1Y0hSMVVtTnJNVFZ5VEdNMVJHYxAB!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CAIQACodChtycF9oOkU4NWZ6bTh5cHR1UmNrMTVyTGM1RGc%7C%7C?hl=en) — “5★ La Mattina Plumbing & Heating is outstanding! Bobby truly took care of everything. We were in an emergency situation with our heating sys…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0eFp1VGZ3EAE!2m1!1s0x0:0x3a21e112a6419040!3m1!1s2@1:CIHM0ogKEICAgIDtxZuTfw%7C%7C?hl=en) — “5★ Bob is a good communicator and was responsive to my needs. He did several repairs to my aging furnace and saved me money by meticulously …”

## License

Status: **active** (#4448-PL-C, plumber) — verified against the official MA state registry on 2026-07-02, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=LaMattina's%20Plumbing%20%26%20Heating&query_place_id=ChIJsz4a1nhx44kRQJBBphLhITo): 4.9★ from 114 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=LaMattina's%20Plumbing%20%26%20Heating&query_place_id=ChIJsz4a1nhx44kRQJBBphLhITo): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/danvers/profile/plumber/lamattinas-plumbing-heating-corporation-0021-42705): Listed on this source
- [Exa](https://www.bestprosintown.com/ma/danvers/lamattinas-plumbing-and-heating-/): 8 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Gail Monahan · 2026-06-24**: Bob LaMattina's Plumbing and Heating is a 5 star operation.  When I bought my first home 7 years ago, I could not get a plumber to come out to my house because I was not their customer.  Bob LaMattina came and he has been coming ever since.  He is high on customer service and providing value for ser…
- **5/5 · Google Reviews · Jocelyn Coughlin · 2026-06-12**: Amazing service! Trustworthy!
- **5/5 · Google Reviews · Reilly Finnegan · 2026-06-05**: I had such a great experience! Bobby returned my call quickly and immediately came by to take a look at the issue I was having. He was communicative, efficient, and resolved the problem. Highly recommend!
- **5/5 · Google Reviews · larry mintz · 2026-06-04**: LaMattina’s Plumbing & Heating is the best. I called Bobby and he came right out to address a couple issues in my home. He was fair, honest, upfront, and transparent. Couldn't be happier with the work he did and he's now my new go-to plumber.
- **5/5 · Google Reviews · Sarah Ouadghiri · 2026-05-31**: Bobby installed my new toilet in no time flat.  Looks great and works even better!

Bobby is an awesome plumber!  Fixed my water issue quickly and explained things thoroughly and easily.  A complete professional whom I'd easily recommend!
- **5/5 · Google Reviews · Daniel · 2026-03-03**: Bobby fixed a burst pipe in my kitchen. Great service, very professional, and a fair price. I recommend him to anyone who needs a good plumber.
- **5/5 · Google Reviews · ryan gabriel · 2026-02-27**: Highly recommend LaMattina’s Plumbing & Heating.  I called them when I had no heat and they responded quickly and were able to get my heat up and running in no time. Bobby was extremely pleasant and is a great guy!
- **5/5 · Google Reviews · E B · 2026-02-05**: Excellent, fast, down-to-earth service with good explanations about the process without any jargon.

I called to have a leak in my sink repaired, and Bobby walked me through identifying the source of the leak-- which came from the old, rusted-out garbage disposal.  He walked me through this check fo…
- **5/5 · Google Reviews · Melanie Little · 2026-02-03**: La Mattina Plumbing & Heating is outstanding! Bobby truly took care of everything. We were in an emergency situation with our heating system, and he handled it quickly, professionally, and with total peace of mind. He had our heat up and running within a day, which felt nothing short of miraculous. …
- **5/5 · Google Reviews · Children's Montessori · 2026-01-30**: Bobby is the best! We needed an entire new water heater and it was finished within two days and ready for inspection. He even stayed late to finish, saved us money where he could, and did outstanding work.

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Data freshness: last scanned 2026-07-02T01:51:17.834Z.
Cite as: LaMattina's Plumbing & Heating — Tavlee (https://tavlee.com/contractor/lamattina-s-plumbing-and-heating-danvers)
Source: https://tavlee.com/contractor/lamattina-s-plumbing-and-heating-danvers