--- title: "LANG POOLS INC." description: "Lang Pools describes itself as a Norwalk, Connecticut company that builds custom inground pools and spas. It holds 4.6 stars from 194 Google ratings and an" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # LANG POOLS INC. **Trade:** Pool Cleaning · **Address:** 169 Westport Ave, Norwalk, CT 06851 · **Phone:** (203) 846-3943 · **Website:** https://www.langpools.com/ · **Languages:** English **Rating: 4.4/5** (medium confidence) — from 124 reviews across 8 sources. 97% of sentiment-scored reviews read net-positive. Last 6 months: 13 reviews, 0 negative. ## The honest read Lang Pools describes itself as a Norwalk, Connecticut company that builds custom inground pools and spas. It holds 4.6 stars from 194 Google ratings and an A+ with the Better Business Bureau. One recent customer had a pool installed in spring 2026 and said Steve was quick to resolve any issue. A recent customer had a pool liner replaced and said it was completed on schedule. A recent customer described a new vinyl liner and a salt cell device going in with not one wrinkle, with Jeff M. directing the work teams. One recent customer said Peter came the same day for emergency service on July 3. A 2025 customer described a pool on a property with a septic system that several companies declined; Lang excavated a bluestone patio, built the pool and said pricing did not change from the initial estimates. A recent customer gave four stars for a liner replacement but said the install day and time were not communicated well in advance. In a 2024 review, a customer who had a pool built in 2023 described a pool built with less depth than agreed in the contract and an electric cover that did not work. Connecticut lists its home improvement contractor registration, HIC.0556566, as active, held by Lang Pool Service Inc. **Strengths:** - Same-day emergency visit — a recent customer said Peter came the same day - Steady pricing — a 2025 customer said the price matched the initial estimate **Concerns:** - Install scheduling — a recent customer said the install day was poorly communicated - A 2023 pool build — a 2024 customer described a shallower pool than contracted ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself as a Norwalk, Connecticut builder of custom inground pools and spas _(confidence: high)_ - [Official Website](https://www.langpools.com) — “About (self-reported, verbatim): Lang Pools and Spas Inc., located in Norwalk, Connecticut, specializes in the construction of custom ingrou…” - 4.6 stars from 194 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Lang%20Pools&query_place_id=ChIJZwnErEAc6IkRP2h_dRjP02o) — “Google: 4.6★ from 194 ratings” - A+ Better Business Bureau grade _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/norwalk/profile/pool-contractors/lang-pools-spas-0111-51000387) — “Better Business Bureau grade: A+” - A recent customer said a pool liner replacement was completed on schedule _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pocGNUZENkekpTY2t0RmFHd3lWV2ROTlRnMVNXYxAB!2m1!1s0x0:0x6ad3cf18757f683f!3m1!1s2@1:CAIQACodChtycF9oOjhpcTdCdzJScktFaGwyVWdNNTg1SWc%7C%7C?hl=en-US) — “5★ We had our pool liner replaced, and the entire experience was outstanding by Steve’s team! They completed the job swiftly and on schedule…” - A recent customer said Peter came the same day for emergency service _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJMWFUZzNXbkpuWlVGdGFtbGlVSFYyWXpVdE1XYxAB!2m1!1s0x0:0x6ad3cf18757f683f!3m1!1s2@1:CAIQACodChtycF9oOjI1aTg3WnJnZUFtamliUHV2YzUtMWc%7C%7C?hl=en-US) — “5★ If I could give 6 stars, I would. Peter saved 4th of July. Needed emergency service on the 3rd, and he came same day to save the day. Abs…” - A 2025 customer said pricing did not change from the initial estimates _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GcU0wTjJSSFp5YVhjMlEzaHdPVlZWWWxRdFptYxAB!2m1!1s0x0:0x6ad3cf18757f683f!3m1!1s2@1:CAIQACodChtycF9oOmFqM0N2RHZyaXc2Q3hwOVVVYlQtZmc%7C%7C?hl=en-US) — “5★ Lang was great to work with on a fairly complex job. Our property is challenging to fit a pool on because of the location of our septic s…” - A recent customer said the install day and time were not communicated well in advance _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaNUxWOXNUMnhTTWxBeGVYcDFaVVp0ZVdGV2NHYxAB!2m1!1s0x0:0x6ad3cf18757f683f!3m1!1s2@1:CAIQACodChtycF9oOlZ5LV9sT2xSMlAxeXp1ZUZteWFWcGc%7C%7C?hl=en-US) — “4★ Very satisfied with the liner replacement results. Chris came out and measured for the new liner and it came in quicker than anticipated.…” - A 2024 review described a 2023 pool built with less depth than agreed and an electric cover that did not work _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiMnNxLWRnEAE!2m1!1s0x0:0x6ad3cf18757f683f!3m1!1s2@1:CIHM0ogKEICAgIDb2sq-dg%7C%7C?hl=en-US) — “1★ I had my pool built by Lang last year (2023). The project had MANY issues, including aesthetics problems, pool built with less depth than…” - Connecticut lists its home improvement contractor registration, HIC.0556566, as active, held by Lang Pool Service Inc. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0556566 registry-verified active — registry holder of record: LANG POOL SERVICE INC” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **active** (#HIC.0556566, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Local News](https://www.ctpost.com/news/police-fire/article/Police-Log-Larceny-found-items-13993599.php): Listed on this source - [Official Website](https://www.langpools.com): Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/norwalk/profile/pool-contractors/lang-pools-spas-0111-51000387): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=LANG%20POOLS%20INC.&query_place_id=ChIJZwnErEAc6IkRP2h_dRjP02o): Listed on this source - [Procore Construction Network](https://network.procore.com/p/lang-pools-inc-norwalk): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/lang-pool-spa-inc): 2.0★ from 1 ratings - [Google](https://www.google.com/maps/search/?api=1&query=LANG%20POOLS%20INC.&query_place_id=ChIJZwnErEAc6IkRP2h_dRjP02o): 4.6★ from 194 ratings - [Houzz](https://www.houzz.com/professionals/swimming-pool-builders/lang-pools-inc-pfvwus-pf~377580472): 4.5★ from 68 ratings ## Recent reviews - **5/5 · Google Reviews · Michael Thomas · 2026-09-30**: Lang did a pool install for me in Spring 2026, and it has been life changing for our family. Summer weekends were spent poolside, even while patio and other finishing touches were completed. Any issue I had, Steve was quick to resolve. Thank you Lang team! - **5/5 · Google Reviews · María García-Izquierdo Fernández · 2026-09-29**: We had a wonderful experience with Lang Pools, and we especially want to recognize Steve and Jeff for their outstanding service. Steve has been incredibly helpful not only throughout the process but also with everything related to maintaining our pool. He is always responsive, knowledgeable, and wil… - **5/5 · Google Reviews · Patrick Patalino · 2026-09-26**: I hired Lang Pools to resurface my pool and spa bottom, and I could not be happier with my experience. The result was outstanding. The customer service was even better. The project was done on time and on budget, which was significantly less than another estimate I received. Jeff Moore was the ultim… - **4/5 · Google Reviews · John Tomaszewski · 2026-09-15**: Very satisfied with the liner replacement results. Chris came out and measured for the new liner and it came in quicker than anticipated. The install team did a great job and even hung around while they waited for water to fill the pool. Better communication would have made this a 5 star experience … - **5/5 · Google Reviews · IRENE PASCHALIDIS · 2026-09-15**: Thank you to Jeff and Ron from Lang pools for doing an amazing Job getting my beautiful pool in! Both guys got the job done and were so helpful throughout the process. The entire team worked hard and did incredible! Im loving my new pool and Jacuzzi! Thank you Irene Paschalidis - **5/5 · Google Reviews · Christina Takach · 2026-07-16**: Both Peter and Steve have been great to work with- I know nothing about pools and have helped guide us along the way with patience and grace. Highly Recommend. - **5/5 · Google Reviews · Dante Esposito · 2026-07-03**: If I could give 6 stars, I would. Peter saved 4th of July. Needed emergency service on the 3rd, and he came same day to save the day. Absolute LEGEND. Will crack one for Peter on the 4th - **5/5 · Google Reviews · Laura Ryan · 2026-07-02**: Thank you so much to Jeff and Ron for a wonderful in-ground pool and spa installation process! They were attuned to every single detail and a pleasure to work with throughout! We had some very specific requests that they sourced and managed outstandingly! We also had a party deadline and they w… - **5/5 · Google Reviews · H T Breen · 2026-06-26**: June 25, 2026 TO: Steve Caldwell – Lang Pools Steve, we love our new Lang pool ! And, everyone that sees it is amazed at the finished product. From the day we first met, you and your team at Lang were there for us with great guidance and planning for the pool placement, its size, its structure a… - **5/5 · Google Reviews · Nac C · 2026-06-25**: We had our pool liner replaced, and the entire experience was outstanding by Steve’s team! They completed the job swiftly and on schedule, everything was done right. What stood out most was their commitment to customer service. They were attentive to our questions, proactive in addressing concerns, … --- Data freshness: last scanned 2026-10-14T08:47:43.832Z. Cite as: LANG POOLS INC. — Tavlee (https://tavlee.com/contractor/lang-pools-inc-norwalk) Source: https://tavlee.com/contractor/lang-pools-inc-norwalk ## Sitemap [Full site index](https://tavlee.com/sitemap.md)