# Lifetime Home Improvement, Inc.

**Trade:** Windows / Siding / Gutters · **Address:** 246 Main St, Walpole, MA 02081, USA · **Phone:** (508) 668-5553 · **Website:** http://www.lhiwindows.com/ · **Languages:** English

**Rating: 2.8/5** (low confidence) — from 6 reviews across 4 sources.
67% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 1 negative.

## The honest read

Lifetime Home Improvement has been installing windows, doors, vinyl siding, and gutters out of Walpole since 1971, and it's been a BBB-accredited business with an A+ grade since 1993 — a long institutional track record for a six-person shop still run by its owner, Barry O'Brien. Its Massachusetts home improvement contractor registration is active.

The written reviews on file are few — six total — and split sharply. On one side, longtime customers describe Barry personally walking them through window, siding, and product options for hours until they landed on the right choice: a 2024 review praised his patience on a siding job, and a 2022 review from a repeat customer called the work 'conscientious,' 'thorough,' and fairly priced across multiple jobs over the years.

On the other side are two detailed, serious complaints. In a review posted this May, a customer who'd had basement and shower windows replaced eight years earlier described the work as merely average once other contractors were later brought in for comparison, and said ongoing problems followed. In an August 2024 review, a two-time customer who'd spent roughly $70,000 across two homes described a roof that started leaking two years after installation, with damage inside and outside the house — and said Barry declined to take responsibility, attributing the leak to a pellet-stove pipe rather than the roof work itself.

With only a handful of reviews total and the most recent one negative, there isn't much of a current-year record to lean on here. Anyone hiring Lifetime for a roof or exterior job should ask directly what warranty covers leaks discovered after installation, and get that commitment in writing before work begins.

**Strengths:**
- Long track record — in business since 1971, BBB A+ since 1993
- Patient consultations — owner Barry walks clients through options for hours
- Repeat customers — same clients returned across multiple jobs and homes

**Concerns:**
- Recent complaint — a May 2026 review called windows merely average, cited ongoing problems
- Roof leak dispute — an August 2024 review said Barry declined responsibility

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts home improvement contractor registration active _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 112480 verified active”
- BBB A+ grade, accredited since 1993; company operating since 1971, run by owner Barry J. O'Brien with 6 employees _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/walpole/profile/home-improvement/lifetime-home-improvement-inc-0021-49641) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/walpole/profile/home-improvement/lifetime-home-improvement-inc-0021-49641) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/ma/walpole/profile/home-improvement/lifetime-home-improvement-inc-0021-49641) — “BBB Accredited since 1993 with an A+ rating; Walpole, MA home improvement corporation (windows, doors, vinyl siding, gutters) started in 197…”
- Owner Barry personally spends significant time walking clients through window, siding and material options _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfcXVxOGN3EAE!2m1!1s0x0:0x4201e58658117f7e!3m1!1s2@1:CIHM0ogKEICAgIC_quq8cw%7C%7C?hl=en) — “5★ Lifetime remodeled my kitchen and bathroom and I couldn’t be more happy with the final product.  I’ve had a vision of a more modern look …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzaXJMNHdRRRAB!2m1!1s0x0:0x4201e58658117f7e!3m1!1s2@1:CIHM0ogKEICAgID3irL4wQE%7C%7C?hl=en) — “5★ Barry did a siding job for my home two months ago. I was beyond happy with the finished product.  He spent a lot of extra time and effort…”
- Repeat customers return across multiple jobs and homes over the years _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzclBMOExREAE!2m1!1s0x0:0x4201e58658117f7e!3m1!1s2@1:CIHM0ogKEICAgID3rPL8LQ%7C%7C?hl=en) — “5★ Had this company replace my roof and a a couple windows a few years back. Having them come back out to look at replacing a sliding glass …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1aktqR3V3RRAB!2m1!1s0x0:0x4201e58658117f7e!3m1!1s2@1:CIHM0ogKEICAgIDujKjGuwE%7C%7C?hl=en) — “5★ Lifetime does really good, conscientious work. They are readily available to check out the work you need and are very honest in their ass…”
- A May 2026 review described replacement windows from eight years earlier as merely average once compared to other contractors' work, with ongoing problems following _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wMFlrRktaMHRHTTJGaU5pMW5NMDlqWDNWbFRIYxAB!2m1!1s0x0:0x4201e58658117f7e!3m1!1s2@1:CAIQACodChtycF9oOmp0YkFKZ0tGM2FiNi1nM09jX3VlTHc%7C%7C?hl=en) — “1★ DO NOT USE THIS COMPANY. Whatever you do, look elsewhere for work. They will take advantage of you and do not care about their customers.…”
- An August 2024 review described a roof that leaked two years after installation, with interior and exterior damage, and said the owner declined responsibility, attributing it to a pellet-stove pipe _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3N3BhZnRRRRAB!2m1!1s0x0:0x4201e58658117f7e!3m1!1s2@1:CIHM0ogKEICAgID77paftQE%7C%7C?hl=en) — “1★ This company does not stand behind their work.  I have a roof that was installed 2 years ago and it leaked.  There was damage to the insi…”
- Specializes in Windows / Siding / Gutters _(confidence: high)_
  - [Official Website](http://www.lhiwindows.com) — “Lifetime Home Improvement is a Walpole, MA exterior remodeling contractor installing replacement windows, doors, vinyl siding, and gutters a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfcXVxOGN3EAE!2m1!1s0x0:0x4201e58658117f7e!3m1!1s2@1:CIHM0ogKEICAgIC_quq8cw%7C%7C?hl=en) — “5★ Lifetime remodeled my kitchen and bathroom and I couldn’t be more happy with the final product.  I’ve had a vision of a more modern look …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzaXJMNHdRRRAB!2m1!1s0x0:0x4201e58658117f7e!3m1!1s2@1:CIHM0ogKEICAgID3irL4wQE%7C%7C?hl=en) — “5★ Barry did a siding job for my home two months ago. I was beyond happy with the finished product.  He spent a lot of extra time and effort…”
- Also offers Roofing _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzclBMOExREAE!2m1!1s0x0:0x4201e58658117f7e!3m1!1s2@1:CIHM0ogKEICAgID3rPL8LQ%7C%7C?hl=en) — “5★ Had this company replace my roof and a a couple windows a few years back. Having them come back out to look at replacing a sliding glass …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3N3BhZnRRRRAB!2m1!1s0x0:0x4201e58658117f7e!3m1!1s2@1:CIHM0ogKEICAgID77paftQE%7C%7C?hl=en) — “1★ This company does not stand behind their work.  I have a roof that was installed 2 years ago and it leaked.  There was damage to the insi…”

## License

Status: **active** (#112480, hic) — verified against the official MA state registry on 2026-07-29, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Lifetime%20Home%20Improvement%2C%20Inc.&query_place_id=ChIJl6FifWR-5IkRfn8RWIblAUI): 4.0★ from 8 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Lifetime%20Home%20Improvement%2C%20Inc.&query_place_id=ChIJl6FifWR-5IkRfn8RWIblAUI): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/walpole/profile/home-improvement/lifetime-home-improvement-inc-0021-49641): Listed on this source
- [Official Website](http://www.lhiwindows.com): 50 yrs in business · Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/siding-and-exteriors/lifetime-home-improvement-inc-pfvwus-pf~405369459): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “[Lifetime Home Improvement](https://www.lifetimehomeimprovement.com)” — u/Imaginary-Anteater34 in r/QuincyMa (2025-03-23) — https://www.reddit.com/r/QuincyMa/comments/1jiaiur/recommendation_for_general_contractor_inserving/mje1tg1/

## Recent reviews

- **1/5 · Google Reviews · Colin Lynch · 2026-05-13**: DO NOT USE THIS COMPANY. Whatever you do, look elsewhere for work. They will take advantage of you and do not care about their customers. I would give zero stars if possible.

When we first bought our house 8 years ago we had a few small windows in our basement and a window in our shower that needed…
- **5/5 · Google Reviews · Rachel Tattrie · 2025-01-15**: Lifetime remodeled my kitchen and bathroom and I couldn’t be more happy with the final product.  I’ve had a vision of a more modern look for my kitchen for years but never thought it would look as good as it does now. Barry the owner of the company spent countless amounts of hours showing me and my …
- **5/5 · Google Reviews · Susan Finholt · 2024-11-14**: Barry did a siding job for my home two months ago. I was beyond happy with the finished product.  He spent a lot of extra time and effort showing me many different options and I was very satisfied with my final choice. The whole experience was a pleasure and I would highly recommend Lifetime for you…
- **5/5 · Google Reviews · Paul Cunniff · 2024-11-12**: Had this company replace my roof and a a couple windows a few years back. Having them come back out to look at replacing a sliding glass door and deck. Spectacular service! Couldn’t recommend them enough!
- **1/5 · Google Reviews · Patsy Cline · 2024-08-24**: This company does not stand behind their work.  I have a roof that was installed 2 years ago and it leaked.  There was damage to the inside and outside of the house.  I thought since I have used this company in 2 houses and spent about $70,000 (siding, gutters etc.in 2 homes). that Barry, the owner …
- **5/5 · Google Reviews · Adam Alper · 2022-08-15**: Lifetime does really good, conscientious work. They are readily available to check out the work you need and are very honest in their assessment. The prices are fair, and the work is done thoroughly and efficiently. We have had work done by them on multiple occasions. Highly recommended.

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Data freshness: last scanned 2026-07-29T01:19:28.632Z.
Cite as: Lifetime Home Improvement, Inc. — Tavlee (https://tavlee.com/contractor/lifetime-home-improvement-inc-walpole)
Source: https://tavlee.com/contractor/lifetime-home-improvement-inc-walpole