--- title: "Longo Carpet Cleaning and Restoration" description: "Longo Carpet Cleaning and Restoration describes itself on its Better Business Bureau listing as a full-service carpet, upholstery and floor care company se" doc_version: "2026-10-01" last_updated: "2026-10-01" --- # Longo Carpet Cleaning and Restoration **Trade:** Remediation Services · **Address:** 80 S Ramah Cir, Agawam, MA 01001 · **Phone:** (413) 323-3701 · **Website:** https://longocarpetcleaning.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp · **Languages:** English **Rating: 4.0/5** (low confidence) — from 5 reviews across 5 sources. 80% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 0 negative. ## The honest read Longo Carpet Cleaning and Restoration describes itself on its Better Business Bureau listing as a full-service carpet, upholstery and floor care company serving the greater Pioneer Valley area in Massachusetts, Connecticut. On that listing it says it also handles water damage services and mold remediation. Its website says it has been in business for 40 years, and the company is based in Agawam. A recent customer said a technician named Jason cleaned wall-to-wall carpet in two rooms, arrived on time and went over what to expect with 20-year-old carpets. For a job of about 650 square feet plus 13 stairs, a customer said Jason and a colleague helped move larger furniture, called the pricing quite reasonable and said a senior and cash/check discount was offered. One customer wrote that Dana cleaned three rugs for their mother and removed stubborn spots and stains. Another said Chris and Jack arrived on time and removed stains they thought would never come out. A 2026 customer who had a water extraction done after a washing machine flooded a laundry room said no estimate was given beforehand and the job was billed at $1,587.04. That 2026 reviewer said they came to an agreement at $1,250 and that Amanda and Olivia were nice and reasonable to communicate with. **Strengths:** - On-time arrivals — recent customers said technicians arrived on time - Stain removal — recent customers said stubborn stains came out **Concerns:** - Water extraction bill — a 2026 customer said no estimate was given first ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself as a carpet, upholstery and floor care company serving the greater Pioneer Valley area _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/agawam/profile/carpet-and-rug-cleaners/longo-carpet-cleaning-company-inc-0261-201389) — “Services offered (Better Business Bureau): According to the business, Longo Carpet Cleaning Co. is a professional full-service carpet, uphol…” - Says it has been in business for 40 years _(confidence: medium)_ - [Official Website](https://longocarpetcleaning.com) — “Self-reported 40 years in business” - Recent customers said technicians arrived on time for carpet cleaning _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=12929766366236023730&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ The carpet cleaning crew Chris and Jack did an outstanding job from start to finish. They arrived on time, were professional and courteou…” - [Google Reviews](https://maps.google.com/?cid=12929766366236023730&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ We used Longo for the first time to clean wall-to-wall, runners, area, rugs, and stairs, a total of about 650 ft.² +13 stairs. From the i…” - [Google Reviews](https://maps.google.com/?cid=12929766366236023730&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I used Longo for the first time to clean wall-to-wall carpet in 2 rooms. The whole process from calling and making the appointment to the…” - Recent customers said stubborn stains were removed _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=12929766366236023730&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ The carpet cleaning crew Chris and Jack did an outstanding job from start to finish. They arrived on time, were professional and courteou…” - [Google Reviews](https://maps.google.com/?cid=12929766366236023730&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Five Stars! Excellent Service!I highly recommend this carpet cleaning service! Dana from Longo Carpet Cleaning recently cleaned three rug…” - A 2026 customer said a water extraction job was billed at $1,587.04 with no estimate given beforehand _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=12929766366236023730&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “2★ Had a water extraction done through this company and I'll start from the top. My washing machine flooded the little room it's in during t…” - Specializes in Remediation Services _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/agawam/profile/carpet-and-rug-cleaners/longo-carpet-cleaning-company-inc-0261-201389) — “About (Better Business Bureau, self-described): Longo Carpet Cleaning & Restoration provides carpet and floor cleaning services, including r…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://madpl.mylicense.com/Verification/ ## Sources - [Better Business Bureau](https://www.bbb.org/us/ma/agawam/profile/carpet-and-rug-cleaners/longo-carpet-cleaning-company-inc-0261-201389): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Longo%20Carpet%20Cleaning%20and%20Restoration&query_place_id=ChIJ79uG7ETh5okRsptKWAHCb7M): Listed on this source - [Exa](https://www.restorationindustry.org/welcome-january-2026-new-members): 0 web mentions across the open web (each linked to its source) - [Official Website](https://longocarpetcleaning.com): 40 yrs in business · Self-reported profile and service details - [Google](https://www.google.com/maps/search/?api=1&query=Longo%20Carpet%20Cleaning%20and%20Restoration&query_place_id=ChIJ79uG7ETh5okRsptKWAHCb7M): 4.9★ from 530 ratings ## Recent reviews - **5/5 · Google Reviews · Dawn Stamborski · 2026-07-17**: I used Longo for the first time to clean wall-to-wall carpet in 2 rooms. The whole process from calling and making the appointment to the actual service with a technician, Jason was easy and done professionally. Jason arrived on time, addressed all my questions and went over what I should expect wit… - **5/5 · Google Reviews · Diane Rodriguez · 2026-06-24**: Five Stars! Excellent Service!I highly recommend this carpet cleaning service! Dana from Longo Carpet Cleaning recently cleaned three rugs for my mother and did an absolute phenomenal job. He paid special attention to stubborn spots and stains, completely removing them. The carpets look brand new ag… - **5/5 · Google Reviews · Nancy MacPherson · 2026-05-28**: We used Longo for the first time to clean wall-to-wall, runners, area, rugs, and stairs, a total of about 650 ft.² +13 stairs. From the initial contact with the office through the service in our home, the process was professional and friendly. Jason and his colleague arrived on time, reviewed the j… - **5/5 · Google Reviews · Phone · 2026-05-28**: The carpet cleaning crew Chris and Jack did an outstanding job from start to finish. They arrived on time, were professional and courteous, and worked very hard to make the carpets look brand new again. They paid attention to every detail, removed stains we thought would never come out, and left eve… - **2/5 · Google Reviews · Kish McDonald · 2026-02-19**: Had a water extraction done through this company and I'll start from the top. My washing machine flooded the little room it's in during the wash cycle with clear water. I got up all the water from the surface using my vacuum. It had caused leaking to occur to another unit so that was another issue. … --- Data freshness: last scanned 2026-09-29T06:06:01.798Z. 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