# Lowe's Air Duct Cleaning

**Trade:** HVAC / Heating & Cooling · **Address:** 896 Beacon St Ste 307, Boston, MA 02215, USA · **Phone:** (617) 795-3055 · **Website:** https://lowesair.com/massachusetts/boston/?utm_source=google&utm_medium=organic&utm_campaign=gmb-boston-ma · **Languages:** English

**Rating: 4.3/5** (high confidence) — from 338 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
98% of sentiment-scored reviews read net-positive. Last 6 months: 7 reviews, 0 negative.

## The honest read

Lowe's Air Duct Cleaning, on Beacon Street in Boston, gets called for one job almost exclusively: clearing years of dust, pet hair, and construction debris out of a home's ductwork and dryer vent. On Google, 483 ratings average 4.9★, and Angi's separate 384-rating tally lands at 4.8★ — numbers that hold across a written record running from 2017 to 2026 across five sources.

The pattern in that record repeats job after job. A named technician — Jhordan, Ernesto, Bruno, Javier, Luis, Jose, and others rotate through — shows up on schedule, sometimes calling ahead before arrival, and walks the homeowner through what's coming out of the vents with before-and-after photos. One reviewer flagged a flat per-job fee with no upselling, with a discount for bundling extras like a furnace or dryer-vent add-on. A few accounts go further than a routine cleaning: one customer credited a technician with catching a furnace problem mid-job, another said a technician found a hole in their dryer vent, and a third said a duct-sealing add-on fixed cold spots and got the whole house heating evenly again. One customer said they chose the company initially because it's accredited by the Better Business Bureau, and another said they've had the company back for yearly dryer-vent servicing, calling it 'the real deal' among duct-cleaning outfits they'd grown wary of.

The complaints on file are rare but worth knowing. In a 2019 Angi review, a customer described a visit that ran shorter than expected and said the technician skipped removing most of the inlet grilles. A 2025 review reported the opposite problem — a job that ran long — and said the thermostat stopped working afterward. And a 2024 one-star review offered no detail beyond calling the cleaning disappointing.

For a standard air duct or dryer vent cleaning with photo proof of the work, this is a company with years of consistent word behind it. Worth confirming up front which zones, grilles, and add-ons — furnace, dryer vent, duct sealing — are actually covered by the flat fee before the truck shows up.

**Strengths:**
- Punctual arrivals — technicians call ahead and keep appointment windows
- Before-and-after photos — techs show dirty vs. cleaned ductwork on-site
- Flat per-job pricing — one fee, no upselling on the visit
- Catches hidden problems — flagged furnace and heater issues mid-cleaning

**Concerns:**
- 2019 Angi review — technician skipped most grilles, visit cut short
- 2025 review — job ran long, thermostat stopped working after
- 2024 one-star review — called the cleaning disappointing, no detail given

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Technicians call ahead and arrive on schedule _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJOTVQb1VnEAE!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgMCI95PoUg%7C%7C?hl=en) — “5★ Jose showed up on time, explained the work, showed before and after pictures. Great work”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNndUpQOVdnEAE!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgMCguJP9Wg%7C%7C?hl=en) — “5★ Javier came to clean my Dryer vent and my AC vents.  He called 25 minutes before arrival. He was punctual.  He brought his vacuum unit in…”
- Before-and-after photos document the cleaning _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJOTVQb1VnEAE!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgMCI95PoUg%7C%7C?hl=en) — “5★ Jose showed up on time, explained the work, showed before and after pictures. Great work”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURROWJmN1V3EAE!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgMDQ9bf7Uw%7C%7C?hl=en) — “5★ They came on time and did an excellent job of cleaning my two zone home duct work. They showed me the before and after pictures and WOW. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURma2NmRHNRRRAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgIDfkcfDsQE%7C%7C?hl=en) — “5★ The Lowe's crew was great; very helpful in explaining what they were doing and showing pictures of dirty verses clean ducts. Also had the…”
- Flat per-job fee with no upselling _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRZzYtdGRBEAE!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgMDQg6-tdA%7C%7C?hl=en) — “5★ One flat fee and no upselling. Ability to add extra services such as dryer vent and furnace at reduced cost when bundled.  This is the se…”
- Technicians have flagged underlying HVAC problems during cleanings _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25rd1ZsTk1jbG90V0hsM2RFaHhaVjlhVGxBeFVtYxAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CAIQACodChtycF9oOnkwVlNMclotWHl3dEhxZV9aTlAxUmc%7C%7C?hl=en) — “5★ Had some ducts cleaned at a reasonable price. Jhordan completed the work quickly and was thorough, and he also pointed out an issue with …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNndUpQOVdnEAE!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgMCguJP9Wg%7C%7C?hl=en) — “5★ Javier came to clean my Dryer vent and my AC vents.  He called 25 minutes before arrival. He was punctual.  He brought his vacuum unit in…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfMElIN3FnRRAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgID_0IH7qgE%7C%7C?hl=en) — “5★ Jose with Lowe's Air Duct Cleaning did an awesome job cleaning my home air ducts. He went the extra mile to make sure I was satisfied. I …”
- A 2019 Angi review said the technician skipped most inlet grilles and cut the visit short _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/boston/lowe%E2%80%99s-air-duct-cleaning-reviews-8767191.htm) — “3★ I have gotten duct work cleaning done in the past, and I would say they were average. The person who came was on his phone most of the ti…”
- A 2025 review reported a long job and a thermostat that stopped working afterward _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURneE1Md1BREAE!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgMDgxMLwPQ%7C%7C?hl=en) — “3★ Our took way too long and now our thermostat doesn't work.”
- A 2024 one-star review called the cleaning disappointing with no further detail _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQNFlLOHpnRRAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgICP4YK8zgE%7C%7C?hl=en) — “1★ Highly Disappointed with the cleaning”
- Air duct cleaning _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pBdFpuaFFkM1J6WldOVU4zbEtUM1JxYlZsR00zYxAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CAIQACodChtycF9oOjAtZnhQd3RzZWNUN3lKT3RqbVlGM3c%7C%7C?hl=en) — “5★ Jhordan was extremely professional and pleasant.  Our dryer vent was hard to find and the cleaning involved getting out on the roof--so w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SRFVHbFRNbUpyVkRWUFFYWnRkR042ZW1wTU5rRRAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CAIQACodChtycF9oOmRDUGlTMmJrVDVPQXZtdGN6empMNkE%7C%7C?hl=en) — “5★ I called Lowe’s air duck cleaning and Ernesto came out to my home the very next day after I called, which was great. He spent about four …”
- Dryer vent cleaning _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pBdFpuaFFkM1J6WldOVU4zbEtUM1JxYlZsR00zYxAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CAIQACodChtycF9oOjAtZnhQd3RzZWNUN3lKT3RqbVlGM3c%7C%7C?hl=en) — “5★ Jhordan was extremely professional and pleasant.  Our dryer vent was hard to find and the cleaning involved getting out on the roof--so w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNndUpQOVdnEAE!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgMCguJP9Wg%7C%7C?hl=en) — “5★ Javier came to clean my Dryer vent and my AC vents.  He called 25 minutes before arrival. He was punctual.  He brought his vacuum unit in…”
- Duct sealing _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURma2NmRHNRRRAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgIDfkcfDsQE%7C%7C?hl=en) — “5★ The Lowe's crew was great; very helpful in explaining what they were doing and showing pictures of dirty verses clean ducts. Also had the…”
- A customer said they chose the company because it is BBB accredited _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOLTg5ZGJ3eXBDaWxBRRAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEN-89dbwypCilAE%7C%7C?hl=en) — “5★ Excellent service: professional on all levels. Chose them initially because they’re accredited by Better Business Bureau.”
- Specializes in Specialty Services _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pBdFpuaFFkM1J6WldOVU4zbEtUM1JxYlZsR00zYxAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CAIQACodChtycF9oOjAtZnhQd3RzZWNUN3lKT3RqbVlGM3c%7C%7C?hl=en) — “5★ Jhordan was extremely professional and pleasant.  Our dryer vent was hard to find and the cleaning involved getting out on the roof--so w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SRFVHbFRNbUpyVkRWUFFYWnRkR042ZW1wTU5rRRAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CAIQACodChtycF9oOmRDUGlTMmJrVDVPQXZtdGN6empMNkE%7C%7C?hl=en) — “5★ I called Lowe’s air duck cleaning and Ernesto came out to my home the very next day after I called, which was great. He spent about four …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvMElYQ09REAE!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgMDo0IXCOQ%7C%7C?hl=en) — “5★ Did a great job. Thorough and cleaned up my yard from the debris that came out of the ductwork.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNndUpQOVdnEAE!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgMCguJP9Wg%7C%7C?hl=en) — “5★ Javier came to clean my Dryer vent and my AC vents.  He called 25 minutes before arrival. He was punctual.  He brought his vacuum unit in…”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25rd1ZsTk1jbG90V0hsM2RFaHhaVjlhVGxBeFVtYxAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CAIQACodChtycF9oOnkwVlNMclotWHl3dEhxZV9aTlAxUmc%7C%7C?hl=en) — “5★ Had some ducts cleaned at a reasonable price. Jhordan completed the work quickly and was thorough, and he also pointed out an issue with …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfMElIN3FnRRAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgID_0IH7qgE%7C%7C?hl=en) — “5★ Jose with Lowe's Air Duct Cleaning did an awesome job cleaning my home air ducts. He went the extra mile to make sure I was satisfied. I …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURma2NmRHNRRRAB!2m1!1s0x0:0xfd277032ab2007d5!3m1!1s2@1:CIHM0ogKEICAgIDfkcfDsQE%7C%7C?hl=en) — “5★ The Lowe's crew was great; very helpful in explaining what they were doing and showing pictures of dirty verses clean ducts. Also had the…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Lowe's%20Air%20Duct%20Cleaning&query_place_id=ChIJAZmRSJR744kR1QcgqzJwJ_0): 4.9★ from 483 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Lowe's%20Air%20Duct%20Cleaning&query_place_id=ChIJAZmRSJR744kR1QcgqzJwJ_0): Listed on this source
- [Official Website](https://lowesair.com): Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/boston/lowe%E2%80%99s-air-duct-cleaning-reviews-8767191.htm): 4.8★ from 384 ratings
- [Exa](https://www.experience.com/reviews/lowes-22655891): 5 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Virginia Snell · 2026-05-26**: Jhordan was extremely professional and pleasant.  Our dryer vent was hard to find and the cleaning involved getting out on the roof--so we were very impressed by his skill and diligence.  Would highly recommend this service.
- **5/5 · Google Reviews · Juan Torres · 2026-04-03**: Javier is the most professional and passionate worker I have ever had come in my house for work. 5 stars. Ask for Javier and you won’t be disappointed.
- **5/5 · Google Reviews · Donna Dorsey · 2026-04-02**: Professional, thorough cleaning.......better than expected.
- **5/5 · Google Reviews · m2y7a At Astoria · 2026-04-02**: Mr Jamie Rodriguez did a great job. He cleaned dryer vents well. Now working well. So happy with the service he did a great job and we all feel safer from fire hazards. Thank u so much, amazing work!
- **5/5 · Google Reviews · David Helveston · 2026-04-01**: They did a great job!
- **5/5 · Google Reviews · K Moran · 2026-04-01**: This is our second time using Lowe’s for our duct/dryer vent cleaning. Luis was our tech this time, he was super nice, very professional and got it all done in good time. Would definitely recommend using their services.
- **5/5 · Google Reviews · Scott Hays · 2026-04-01**: Very thorough job!
- **5/5 · Google Reviews · Jose Santiago Echevarria · 2026-02-07**: I called Lowe’s air duck cleaning and Ernesto came out to my home the very next day after I called, which was great. He spent about four hours fully servicing all the vents throughout the house, both motor blowers and evaporator coils, and my dryer vent.

He was really thorough and showed me before …
- **5/5 · Google Reviews · Suli P · 2026-02-04**: Had some ducts cleaned at a reasonable price. Jhordan completed the work quickly and was thorough, and he also pointed out an issue with our furnace that would not have been addressed if it were not for him. We are VERY grateful for that and happy with the overall service!
- **5/5 · Google Reviews · Andrea Satterwhite · 2025-12-28**: I booked this service less than 24 hours ago, and could not be happier with the service and technician we recieved! I recieved an air duct cleaning for 2 systems today by technician, Jhordan. He was not only very kind, and professional, but also very knowledgeable and patient. I found this company t…

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Data freshness: last scanned 2026-07-02T08:17:39.496Z.
Cite as: Lowe's Air Duct Cleaning — Tavlee (https://tavlee.com/contractor/lowe-s-air-duct-cleaning-boston)
Source: https://tavlee.com/contractor/lowe-s-air-duct-cleaning-boston