--- title: "Lucy's Hardwood Floors LLC." description: "Lucy's Hardwood Floors sands, refinishes and installs wood floors, and holds 4.4 stars from 78 Google ratings and 4.6 stars from 424 HomeAdvisor ratings. A" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Lucy's Hardwood Floors LLC. **Trade:** Flooring · **Address:** 73 Weeping Willow Ln, Fairfield, CT 06825 · **Phone:** (203) 400-7375 · **Website:** http://www.lucysfloor.com/ · **Languages:** English, Spanish **Rating: 3.8/5** (high confidence) — from 87 reviews across 8 sources. 88% of sentiment-scored reviews read net-positive. Last 6 months: 16 reviews, 0 negative. ## The honest read Lucy's Hardwood Floors sands, refinishes and installs wood floors, and holds 4.4 stars from 78 Google ratings and 4.6 stars from 424 HomeAdvisor ratings. A recent customer says Lucy responded within 24 hours, gave a quote on the spot, and had the job completed in less than a week. A recent customer says the company refinished 30-year-old, heavily scratched floors, matched the adjoining rooms, and a moisture stain disappeared. A recent customer had the old bedroom carpets ripped out and real wood put down to match the hallway, which took about three days. A 2025 customer said Lucy arrived by ferry on Fishers Island the next day and sent an estimate and schedule from the return ferry. A 2025 customer said Renata, Lucy's office manager, called daily to confirm the appointment. In a 2024 review, a customer said a refinishing job covering three bedrooms and a hallway, including carpet removal and disposal, went from estimate to completion in a week. A 2025 customer said dust was left on the baseboards and walls, a large bag of trash was left behind, and a stain thumbprint on a new front door became a dented scratch mark when scrubbed. In a 2024 review, a customer said the stairs were ruined by the workers sent and that, two years later, no refund had come. A 2023 customer said some areas were stained where they were not supposed to be and others never got sanded, and that an inspector the company sent confirmed it was a mess. In a 2022 review, a customer said the contract called for three coats of oil-based poly, and that water-based poly was used with one coat at most and the floors started peeling right away. **Strengths:** - An on-the-spot quote — a recent customer had the job done within a week - Stain removal — a recent customer said a moisture stain disappeared - A three-day install — a recent customer said bedroom planks took about three days **Concerns:** - Cleanup after the job — a 2025 customer found dust, trash and a scratched door - Ruined stairs — a 2024 customer said the stairs were not repairable - A different finish — a 2022 customer said water-based poly replaced the contracted oil-based ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.4 stars from 78 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Lucy's%20Hardwood%20Floors%20LLC.&query_place_id=ChIJs11FMtgO6IkRvfIgmTC34KI) — “Google: 4.4★ from 78 ratings” - 4.6 stars from 424 HomeAdvisor ratings _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.LucysHardwoodFloor.10694586.html) — “HomeAdvisor: 4.6★ from 424 ratings” - A recent customer got a quote on the spot and the job completed in less than a week _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOMmNXdFJhbTVOYmtOTmJFdE1VbUphWDFoQ09WRRAB!2m1!1s0x0:0xa2e0b7309920f2bd!3m1!1s2@1:CAIQACodChtycF9oOjN2cWtRam5NbkNNbEtMUmJaX1hCOVE%7C%7C?hl=en-US) — “5★ Lucy came highly recommended! She responded to my inquiry within 24 hours, came to my home, determined the extent of my needs and provide…” - A recent customer said 30-year-old scratched floors were refinished and a moisture stain disappeared _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210VVNISlFOV1pEYlZGcE0wNHpPRVZxYjFwTFFVRRAB!2m1!1s0x0:0xa2e0b7309920f2bd!3m1!1s2@1:CAIQACodChtycF9oOmtUSHJQNWZDbVFpM04zOEVqb1pLQUE%7C%7C?hl=en-US) — “5★ Lucy’s Hardwood Floors worked miracles refinishing our 30 year old heavily scratched floors. Scheduling was quick, the furniture was all …” - A recent customer had bedroom carpet replaced with real wood in about three days _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOVU9FbDFRVWM0WWxZME9GZEdSRE5CTVUxRE1VRRAB!2m1!1s0x0:0xa2e0b7309920f2bd!3m1!1s2@1:CAIQACodChtycF9oOjNUOEl1QUc4YlY0OFdGRDNBMU1DMUE%7C%7C?hl=en-US) — “5★ Our neighbors used Lucy's Hardwood Floors a few months ago and the results were beautiful, so we decided to book a consultation. We wante…” - A 2024 customer said a three-bedroom and hallway refinish went from estimate to completion in a week _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuLVp6V1V3EAE!2m1!1s0x0:0xa2e0b7309920f2bd!3m1!1s2@1:CIHM0ogKEICAgIDn-ZzWUw%7C%7C?hl=en-US) — “5★ Lucy and her team did a fantastic refinishing our hardwood floors. From estimate to project completion, everything was done in a week’s t…” - A 2025 customer said dust, a bag of trash and a scratched front door were left behind _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ct/fairfield/lucys-hardwood-floor-llc-reviews-1.htm) — “They were quick and got the job done before we moved in but they left a lot of dust all over the baseboards and walls, they left a very larg…” - A 2024 customer said the stairs were ruined and no refund came _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEbFBuRDZRRRAB!2m1!1s0x0:0xa2e0b7309920f2bd!3m1!1s2@1:CIHM0ogKEICAgICDlPnD6QE%7C%7C?hl=en-US) — “1★ I have also had an extremely disappointing experience with this company!! I was so excited to support a woman owned growing business. Wor…” - A 2023 customer said areas were stained or left unsanded, which a company inspector confirmed _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ct/fairfield/lucys-hardwood-floor-llc-reviews-1.htm) — “They always give excuses for not showing up on time or if they do not come, they do not call before showing up. When we assed the work, I no…” - A 2022 customer said water-based poly was used where the contract called for oil-based _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtdGRYODhnRRAB!2m1!1s0x0:0xa2e0b7309920f2bd!3m1!1s2@1:CIHM0ogKEICAgID-tdX88gE%7C%7C?hl=en-US) — “1★ Lucys Hardwood floors is an absolute scam! We signed a contract with Lucy to have our hardwood floors done with oil-based poly with 3 se…” - Specializes in Flooring _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210VVNISlFOV1pEYlZGcE0wNHpPRVZxYjFwTFFVRRAB!2m1!1s0x0:0xa2e0b7309920f2bd!3m1!1s2@1:CAIQACodChtycF9oOmtUSHJQNWZDbVFpM04zOEVqb1pLQUE%7C%7C?hl=en-US) — “5★ Lucy’s Hardwood Floors worked miracles refinishing our 30 year old heavily scratched floors. Scheduling was quick, the furniture was all …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOVU9FbDFRVWM0WWxZME9GZEdSRE5CTVUxRE1VRRAB!2m1!1s0x0:0xa2e0b7309920f2bd!3m1!1s2@1:CAIQACodChtycF9oOjNUOEl1QUc4YlY0OFdGRDNBMU1DMUE%7C%7C?hl=en-US) — “5★ Our neighbors used Lucy's Hardwood Floors a few months ago and the results were beautiful, so we decided to book a consultation. We wante…” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Better Business Bureau](https://www.bbb.org/us/ct/fairfield/profile/hardwood-floor-contractors/lucys-hardwood-floor-llc-0111-87114918): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Lucy's%20Hardwood%20Floors%20LLC.&query_place_id=ChIJs11FMtgO6IkRvfIgmTC34KI): 4.4★ from 78 ratings - [Houzz](https://www.houzz.com/professionals/flooring-contractors/lucy-s-hardwood-floor-llc-pfvwus-pf~1799680774): 5.0★ from 1 ratings - [Reddit](https://www.reddit.com/r/Flooring/comments/1cv0d1g/every_brand_is_bad/): 0 community mentions discussing this business - [Angi](https://www.angi.com/companylist/us/ct/fairfield/lucys-hardwood-floor-llc-reviews-1.htm): 4.6★ from 424 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Lucy's%20Hardwood%20Floors%20LLC.&query_place_id=ChIJs11FMtgO6IkRvfIgmTC34KI): Listed on this source - [Local News](https://www.threads.com/@lucyshardwoodfloor): Listed on this source - [HomeAdvisor](https://www.homeadvisor.com/rated.LucysHardwoodFloor.10694586.html): 4.6★ from 424 ratings ## Recent reviews - **5/5 · Google Reviews · Tomasz Tęczowyróż · 2026-10-16**: Before giving them a call i really hated how my kitchen floors looked. The team helped me pick out a beautiful vinyl option during their fast same day appointment. Everything went smoothly and i am so happy with the final result. - **5/5 · Google Reviews · Satine Wells · 2026-10-15**: My old floors were completely ruined and looked terrible. We called them up and they gave us a great consultation right away. The sanding and repair process was so quick and easy. Now my entire house looks like luxury living. The attention to detail was absolutely incredible from start to finish. 10… - **5/5 · Google Reviews · ange claver Amien · 2026-10-14**: Finding a reliable company for wood installation was stressful until we hired them. They did a fantastic job on our living room and completely transformed the space. The final price matched the initial quote exactly which was a huge relief. Highly recommend them for any home project. - **5/5 · Google Reviews · Sandra Tupay · 2026-10-11**: Lucy’s did a beautiful job on my hardwood floors. They were prompt, communicated & did a fantastic job. Well done! - **5/5 · Google Reviews · ebenezer hilary · 2026-10-08**: What an incredible experience from start to finish. I always wanted real hardwood floors but the quotes from other places were terrifying. Lucy's Hardwood Floor offered an amazing consultation that put my mind at ease right away. The finished floors look absolutely gorgeous and bring so much warmth … - **5/5 · Google Reviews · Mary Rauschenberg · 2026-10-02**: Lucy’s Hardwood Floors worked miracles refinishing our 30 year old heavily scratched floors. Scheduling was quick, the furniture was all moved and I feel like I am now in a new house. There was minimal dust or fumes. They matched the adjoining rooms perfectly and a moisture stain completely disappea… - **Angi · AL F. · 2026-10-01**: I had an excellent experience with Lucy?s Hardwood Floors! The entire team was professional, reliable, and paid great attention to every detail. The quality of their workmanship was outstanding, and my floors turned out absolutely beautiful. They were punctual, kept everything clean, and made the en… - **5/5 · Google Reviews · Lucelio Gonçalves · 2026-09-28**: The old hardwood in the house was looking terrible and i was genuinely worried about the massive cost of ripping it all up. Lucy's Hardwood Floors provided a free consultation that put my mind at ease and the final quote was incredibly fair. They handled the sanding and refinishing so perfectly with… - **5/5 · Google Reviews · ERICK ALEJANDRO CASTILLO SANCHEZ · 2026-09-28**: Our neighbors used Lucy's Hardwood Floors a few months ago and the results were beautiful, so we decided to book a consultation. We wanted to rip out the old carpets in the bedrooms and put down real wood to match the hallway. The quote was very reasonable compared to another place we called in Fair… - **5/5 · Google Reviews · Eileen Smith · 2026-09-28**: Lucy came highly recommended! She responded to my inquiry within 24 hours, came to my home, determined the extent of my needs and provided me with a quote on the spot. She sent a contract at my request, and in less than a week the job had been completed. The floors are beautiful. The price unmatch… --- Data freshness: last scanned 2026-10-16T17:42:31.100Z. Cite as: Lucy's Hardwood Floors LLC. — Tavlee (https://tavlee.com/contractor/lucy-s-hardwood-floors-llc-fairfield) Source: https://tavlee.com/contractor/lucy-s-hardwood-floors-llc-fairfield ## Sitemap [Full site index](https://tavlee.com/sitemap.md)