--- title: "M&R Mechanical Services" description: "Told by others that the whole air-conditioning system needed replacing, a 2023 customer said Jesse repaired it in 15 minutes and charged only for the servi" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # M&R Mechanical Services **Trade:** HVAC / Heating & Cooling · **Address:** 75 Old Post Rd, Southport, CT 06890 · **Phone:** (203) 254-0500 · **Website:** http://www.britt-air.com/ · **Languages:** English **Rating: 4.0/5** (medium confidence) — from 84 reviews across 4 sources. 99% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Told by others that the whole air-conditioning system needed replacing, a 2023 customer said Jesse repaired it in 15 minutes and charged only for the service call. M&R Mechanical Services is an HVAC company whose website lists air conditioning installation, repair and maintenance, ductless systems and heat pumps, and it says it has been in business 67 years. Its stated service area includes Greenwich, Stamford, Norwalk, Fairfield, Bridgeport, New Haven and Branford. On Google it holds 4.9 stars from 106 ratings. A 2024 customer said Jesse fixed a split mini unit that another company had failed to fix. A 2024 customer said Britt-Air replaced an old tank water heater with a Rinnai tankless system, with Jason and Jeff working on the project. A 2024 customer said Jesse realized what was wrong when water collected on their unit along with a burning smell, and fixed the issue. A 2023 customer said a tech was out before noon after their heat stopped working the night before, and Jesse replaced the igniter. A 2023 customer said the company replaced their furnace in one day and called the price a bit high. A 2025 customer said that since the merger with M&R they had twice faced waits for repairs, once during a summer heatwave, and that they had found an alternative service provider. Its Connecticut S1 heating and cooling contractor licence, HTG.0391170-S1, is active, held by M&R Mechanical Services. **Strengths:** - A split mini repair — a 2024 customer said another company failed to fix it - A tankless water heater — a 2024 customer described a Rinnai tankless install - A same-day AC visit — a 2023 customer said Jesse came out the same day **Concerns:** - Waits for repairs — a 2025 customer said this happened twice after the M&R merger - Furnace price — a 2023 customer called the price a bit high ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A 2023 customer said Jesse repaired an AC system others said needed replacing, in 15 minutes, charging only the service call _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKMTc2QWpnRRAB!2m1!1s0x0:0xa3f558f3fe3d9cb1!3m1!1s2@1:CIHM0ogKEICAgIDJ176AjgE%7C%7C?hl=en-US) — “5★ Jesse came on time, and was quick and methodical in finding and fixing the problem with our AC system. Others have told us that we'd nee…” - Lists air conditioning installation, repair and maintenance, ductless systems and heat pumps on its website _(confidence: medium)_ - [Official Website](http://www.britt-air.com) — “About (self-reported, verbatim): Air Conditioning Air Conditioning Maintenance Air Conditioning Installation Air Conditioning Repair Central…” - Says it has been in business 67 years _(confidence: low)_ - [Official Website](http://www.britt-air.com) — “Self-reported 67 years in business” - Stated service area includes Greenwich, Stamford, Norwalk, Fairfield, Bridgeport, New Haven and Branford _(confidence: medium)_ - [Official Website](http://www.britt-air.com) — “Stated service area (self-reported): Milford, Branford, Bridgeport, Darien, Fairfield, Greenwich, New Canaan, New Haven, Norwalk, Orange, Sh…” - 4.9 stars from 106 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=M%26R%20Mechanical%20Services&query_place_id=ChIJSfujVQEb6IkRsZw9_vNY9aM) — “Google: 4.9★ from 106 ratings” - A 2024 customer said Jesse fixed a split mini unit another company failed to fix _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUNEthQWlnRRAB!2m1!1s0x0:0xa3f558f3fe3d9cb1!3m1!1s2@1:CIHM0ogKEICAgICT4KaAigE%7C%7C?hl=en-US) — “5★ Jesse at Britt-Air successfully fixed our split mini unit that another company failed to do. He was also professional and courteous. I hi…” - A 2024 customer described a Rinnai tankless water heater replacing an old tank water heater _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5bXFHR0lnEAE!2m1!1s0x0:0xa3f558f3fe3d9cb1!3m1!1s2@1:CIHM0ogKEICAgID9mqGGIg%7C%7C?hl=en-US) — “5★ Thrilled with Britt-Air's service! They just replaced my old hydro-gas-electric tank-based water heater with a new Rinnai tankless system…” - A 2023 customer said Jesse replaced the igniter the day after their heat stopped _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCMlA2Rml3RRAB!2m1!1s0x0:0xa3f558f3fe3d9cb1!3m1!1s2@1:CIHM0ogKEICAgIDB2P6FiwE%7C%7C?hl=en-US) — “5★ The heat in my home stopped working last night. I called Britt Air as soon as they opened this morning and they had a tech (Jesse) out to…” - A 2023 customer said the furnace replacement price was a bit high _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWek9qMExBEAE!2m1!1s0x0:0xa3f558f3fe3d9cb1!3m1!1s2@1:CIHM0ogKEICAgIDVzOj0LA%7C%7C?hl=en-US) — “5★ Had a great experience with Britt air as they replaced my furnace in one day and did an efficient job. They were able to replace sooner t…” - A 2025 customer said that since the merger with M&R they had twice faced waits for repairs and had found another provider _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25JeFlYaEhURUptWWpKWE1sUklYMlp2V25GUE5uYxAB!2m1!1s0x0:0xa3f558f3fe3d9cb1!3m1!1s2@1:CAIQACodChtycF9oOnIxYXhHTEJmYjJXMlRIX2ZvWnFPNnc%7C%7C?hl=en-US) — “2★ Deleted my 5 star review from last year, ever since they merged with M&R I’ve been extremely disappointed in the customer service. I hav…” - Its Connecticut S1 heating and cooling contractor licence, HTG.0391170-S1, is active, held by M&R Mechanical Services. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0391170-S1 registry-verified active — registry holder of record: M&R MECHANICAL SERVICES” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Official Website](http://www.britt-air.com) — “About (self-reported, verbatim): Air Conditioning Air Conditioning Maintenance Air Conditioning Installation Air Conditioning Repair Central…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6M0kzaVZnEAE!2m1!1s0x0:0xa3f558f3fe3d9cb1!3m1!1s2@1:CIHM0ogKEICAgICz3I3iVg%7C%7C?hl=en-US) — “5★ Jesse serviced our air conditioning unit this morning and was very professional and explained each step. He was in and out in under an h…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROaVplNGpBRRAB!2m1!1s0x0:0xa3f558f3fe3d9cb1!3m1!1s2@1:CIHM0ogKEICAgIDNiZe4jAE%7C%7C?hl=en-US) — “5★ Thank you technician Jesse, he was helpful explained what was the issue with our furnace and what he did to fix the problem. His communi…” - Also offers Plumbing _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5bXFHR0lnEAE!2m1!1s0x0:0xa3f558f3fe3d9cb1!3m1!1s2@1:CIHM0ogKEICAgID9mqGGIg%7C%7C?hl=en-US) — “5★ Thrilled with Britt-Air's service! They just replaced my old hydro-gas-electric tank-based water heater with a new Rinnai tankless system…” ## License Status: **active** (#HTG.0391170-S1, hvac) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Local News](https://www.mandrmechanical.com/promotions/51/500-off-a-new-full-heating-system-installation): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=M%26R%20Mechanical%20Services&query_place_id=ChIJSfujVQEb6IkRsZw9_vNY9aM): 4.9★ from 106 ratings - [Official Website](http://www.britt-air.com): 67 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=M%26R%20Mechanical%20Services&query_place_id=ChIJSfujVQEb6IkRsZw9_vNY9aM): Listed on this source ## Recent reviews - **2/5 · Google Reviews · Norah Scheinman · 2025-12-10**: Deleted my 5 star review from last year, ever since they merged with M&R I’ve been extremely disappointed in the customer service. I have a 92yr old senior in the house and cannot be waiting a week for repairs or put on waitlists. This has happened twice now - once this summer during the heatwave … - **5/5 · Google Reviews · Brian Vahey · 2024-08-09**: Jesse at Britt just serviced my AC. They came out next day, were upfront about what was included and cost. Super polite and professional and I’d recommend them to anyone. Glad to have a local professional to be able to rely on. - **5/5 · Google Reviews · Gianna Santoro · 2024-06-19**: Britt Air made it easy to schedule a service appointment that worked with my schedule. The technician Jesse was knowledgable, professional, friendly and answered all of my questions. I highly recommend Britt Air! - **5/5 · Google Reviews · S E · 2024-06-17**: Great service, and super helpful. Very professional and reliable. - **5/5 · Google Reviews · David & Laura Tucker · 2024-06-14**: Thanks Jesse for taking care of our HVAC, appreciate your honesty - **5/5 · Google Reviews · Terri Vanessa Fogle · 2024-06-12**: We’ve been working with Britt Air for over 20 years. We’ve never had a problem. The Technicians are professional snd thorough - **5/5 · Google Reviews · Leigh Frecker · 2024-06-07**: This was my first service as a Britt-Air customer. I am really pleased! Jesse was my technician. He was super friendly, and also knew his stuff. He was very patient with my neurotic little dog, which I always appreciate in people. Very happy with the service he provided. If I get a different t… - **5/5 · Google Reviews · Macey Markovich · 2024-06-05**: We had Bitt Air install Central A/C throughout our home and we cannot say enough good things. The entire process was seamless. All the members of the team were extremely knowledgeable about their work and informed us before any drastic changes were made. Another thing we appreciated was how the team… - **5/5 · Google Reviews · Mary · 2024-06-03**: Jesse arrived on time to diagnosis our AC problem. He acted in a professional manner while explaining the HVAC system in terms I could understand. I would definitely call Britt-Air LLC for further service. - **5/5 · Google Reviews · Master Sequencing · 2024-06-03**: Great experience --- Data freshness: last scanned 2026-10-14T00:38:40.187Z. Cite as: M&R Mechanical Services — Tavlee (https://tavlee.com/contractor/m-and-r-mechanical-services-southport) Source: https://tavlee.com/contractor/m-and-r-mechanical-services-southport ## Sitemap [Full site index](https://tavlee.com/sitemap.md)