# M&S painters - Interior and Exterior Painting Massachusetts **Trade:** House Painting · **Phone:** (774) 707-5675 · **Website:** https://mspaintersinc.net/ · **Languages:** English, Spanish **Rating: 3.1/5** (medium confidence) — from 9 reviews across 3 sources. 78% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read In October 2021 Thiago's crew replaced cedar shingles and a gable end, refitted a warped back door, and then painted the whole exterior of the house. The homeowner said the work started on the exact date promised and the crew cleaned up every day. Painting with real carpentry behind it is what M&S Painters gets called for around Watertown. Two names come up again and again: Tiago, spelled Thiago and Hiago in different reviews, and Luis. A November 2021 customer whose entire new-home interior they painted called both of them amazing professionals. A July 2022 customer had a sunroom, its trim and a glass door finished in under a day and singled out the brushwork. A March 2022 exterior customer said they were told every time the crew was coming and the job went quickly. The company holds a 5.0 across eight Google ratings, and a 4.7 across 26 HomeAdvisor ratings, 88 percent of which are five stars. The complaints deserve the detail. In September 2020 a customer who hired them to paint garage doors wrote that after the crew left, they found the automatic door opener had been forced open and broken, and they asked readers to disregard the positive review they had posted earlier. A second customer that same month gave three and a half stars over scheduling: they expected the crew on a particular day, nobody arrived, and they had to call to find out the work had been pushed. HomeAdvisor's profile also notes a mixed review about a cost increase. On the other side, an April 2021 customer said that when a miscommunication came up, it was fixed right away. The written accounts run 2020 to 2023, so ask for recent jobs like yours. Walk the site with them first and point out anything mechanical they will be working around — openers, storm doors, screens — and agree in writing how a schedule change reaches you and what a change to the price requires. For interior or exterior painting, deck staining, or a paint job that needs shingle and trim carpentry done first, M&S has the range. Get the scope, the price and the schedule rule on paper before the first coat goes on. **Strengths:** - Carpentry before paint — 2021 job replaced cedar shingles and a gable end - Quick, clean finishes — a sunroom painted in under a day in 2022 - Daily cleanup — a 2021 exterior customer says the site was cleared nightly - Named crew — Tiago and Luis credited by customers in 2020 and 2021 - Extras absorbed — 2020 customer had off-contract items done without fuss **Concerns:** - Equipment damage — 2020 review reports a garage door opener forced and broken - Schedule changes — a 2020 customer waited without being told of a delay - Cost increase — HomeAdvisor notes a mixed review citing a price rise - Dated write-ups — customer accounts run 2020 to 2023 **Where sources disagree:** - A September 2020 HomeAdvisor customer replaced their own earlier positive review of the same garage-door job with a 0.5-star account of a broken door opener. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Holds a 5.0 average across eight Google ratings and a 4.7 average across 26 HomeAdvisor ratings, 88% of them five stars _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=M%26S%20painters%20-%20Interior%20and%20Exterior%20Painting%20Massachusetts&query_place_id=ChIJPwpu7xgT5IkRJ5nzQ01xdts) — “Google: 5★ from 8 ratings” - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “HomeAdvisor: 4.7★ from 26 ratings” - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “HomeAdvisor star distribution: 88% 5★ · 8% 4★ · 4% 1★ (of 26 ratings)” - An October 2021 job replaced cedar shingles and a gable end and refitted a warped door before painting the full exterior, starting on the promised date _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2b2F6TkVBEAE!2m1!1s0x0:0xdb76714d43f39927!3m1!1s2@1:CIHM0ogKEICAgID6oazNEA%7C%7C?hl=en) — “5★ Thiago and his crew did extensive cedar shingle replacement and gable end replacement before then painting the entire exterior. They also…” - A November 2021 customer had the entire interior of a new home painted and named Hiago and Luis for the quality of the work _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHcDZLdVdREAE!2m1!1s0x0:0xdb76714d43f39927!3m1!1s2@1:CIHM0ogKEICAgICGp6KuWQ%7C%7C?hl=en) — “5★ My husband and I are so blessed to have had M&S Painters paint the entire inside of our new home. Hiago and Luis are AMAZING PROFESSIONA…” - A July 2022 customer had a sunroom, trim and a glass door painted in under a day and praised the brushwork _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1ekp1SEJ3EAE!2m1!1s0x0:0xdb76714d43f39927!3m1!1s2@1:CIHM0ogKEICAgICuzJuHBw%7C%7C?hl=en) — “5★ Tiago and his team delivers painting results quickly and cleanly. We had a sunroom to paint, trim, and a glass door. Superb brushwork. …” - Exterior customers in 2020 and 2022 describe being told when the crew would arrive and daily cleanup on site _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXbWFtTGtBRRAB!2m1!1s0x0:0xdb76714d43f39927!3m1!1s2@1:CIHM0ogKEICAgIDWmamLkAE%7C%7C?hl=en) — “5★ We had the outside of our house painted. They were professional with everything and always told me when they would arrive and had it all …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2b2F6TkVBEAE!2m1!1s0x0:0xdb76714d43f39927!3m1!1s2@1:CIHM0ogKEICAgID6oazNEA%7C%7C?hl=en) — “5★ Thiago and his crew did extensive cedar shingle replacement and gable end replacement before then painting the entire exterior. They also…” - A September 2020 customer said several small items not in the contract were done without objection, at a price they called excellent _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “5★ TIAGO AND HIS CREW DID A TERRIFIC JOB PAINTING THE EXTERIOR OF MY HOME AND STAINING MY DECK AND STAIRS. THEIR PRICE WAS EXCELLENT. THEY W…” - An April 2021 customer said a miscommunication was put right immediately _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “5★ They were thorough and professional and paid attention to detail. When there was a miscommunication, they fixed the problem right away.” - A September 2020 customer reported that after a garage-door painting job the automatic door opener had been forced open and broken, and withdrew their earlier positive review _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “0.5★ I hi red them to paint my garage doors. After they left, I discovered that they had forced open my automatic door opener, breaking it. …” - A September 2020 customer rated the job 3.5 stars because expected arrival days changed without anyone telling them _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “3.5★ Good work - communication with the customer could be better - times I was expecting them to show up, and then when they didnt I had to …” - HomeAdvisor's profile notes a mixed review citing a cost increase alongside the scheduling complaint _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “HomeAdvisor profile for M & S Painters, Inc. in Watertown, MA shows a 4.7-star average from 26 reviews, mostly praising painting and carpent…” - HomeAdvisor lists painting, carpentry, tile, powerwashing and small painting or staining projects _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “Services offered (HomeAdvisor): Carpentry, Painting, Tile, Powerwashing, Small Projects Painting or Staining” - Rating rests on nine written reviews dated 2020 to 2023 across Google and HomeAdvisor _(confidence: medium)_ - [Google](https://www.google.com/maps/search/?api=1&query=M%26S%20painters%20-%20Interior%20and%20Exterior%20Painting%20Massachusetts&query_place_id=ChIJPwpu7xgT5IkRJ5nzQ01xdts) — “Google: 5★ from 8 ratings” - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “5★ Great job” - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “HomeAdvisor: 4.7★ from 26 ratings” - Specializes in House Painting _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1ekp1SEJ3EAE!2m1!1s0x0:0xdb76714d43f39927!3m1!1s2@1:CIHM0ogKEICAgICuzJuHBw%7C%7C?hl=en) — “5★ Tiago and his team delivers painting results quickly and cleanly. We had a sunroom to paint, trim, and a glass door. Superb brushwork. …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXbWFtTGtBRRAB!2m1!1s0x0:0xdb76714d43f39927!3m1!1s2@1:CIHM0ogKEICAgIDWmamLkAE%7C%7C?hl=en) — “5★ We had the outside of our house painted. They were professional with everything and always told me when they would arrive and had it all …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHcDZLdVdREAE!2m1!1s0x0:0xdb76714d43f39927!3m1!1s2@1:CIHM0ogKEICAgICGp6KuWQ%7C%7C?hl=en) — “5★ My husband and I are so blessed to have had M&S Painters paint the entire inside of our new home. Hiago and Luis are AMAZING PROFESSIONA…” - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “Services offered (HomeAdvisor): Carpentry, Painting, Tile, Powerwashing, Small Projects Painting or Staining” - Also offers Carpentry _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2b2F6TkVBEAE!2m1!1s0x0:0xdb76714d43f39927!3m1!1s2@1:CIHM0ogKEICAgID6oazNEA%7C%7C?hl=en) — “5★ Thiago and his crew did extensive cedar shingle replacement and gable end replacement before then painting the entire exterior. They also…” - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “Services offered (HomeAdvisor): Carpentry, Painting, Tile, Powerwashing, Small Projects Painting or Staining” - Also offers Specialty Services _(confidence: low)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html) — “Services offered (HomeAdvisor): Carpentry, Painting, Tile, Powerwashing, Small Projects Painting or Staining” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [HomeAdvisor](https://www.homeadvisor.com/rated.MSPainters.135548047.html): 4.7★ from 26 ratings - [Google](https://www.google.com/maps/search/?api=1&query=M%26S%20painters%20-%20Interior%20and%20Exterior%20Painting%20Massachusetts&query_place_id=ChIJPwpu7xgT5IkRJ5nzQ01xdts): 5.0★ from 8 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=M%26S%20painters%20-%20Interior%20and%20Exterior%20Painting%20Massachusetts&query_place_id=ChIJPwpu7xgT5IkRJ5nzQ01xdts): Listed on this source ## Recent reviews - **5/5 · HomeAdvisor · Matt S. · 2023-05-01**: Great job - **5/5 · Google Reviews · Gene Kelly · 2022-07-22**: Tiago and his team delivers painting results quickly and cleanly. We had a sunroom to paint, trim, and a glass door. Superb brushwork. Done in less than a day. I recommend M&S highly for their high quality work! - **5/5 · Google Reviews · Cindy Kay · 2022-03-28**: We had the outside of our house painted. They were professional with everything and always told me when they would arrive and had it all completed very quickly. Thank you very much we would love to use them again! - **5/5 · Google Reviews · Carol “cbell” Bellinghausen · 2021-11-11**: My husband and I are so blessed to have had M&S Painters paint the entire inside of our new home. Hiago and Luis are AMAZING PROFESSIONALS. The painting is outstanding and every time I look around the house I think of them and how beautiful our home is because of them. Both Hiago and Luis arrived… - **5/5 · Google Reviews · Geoffrey Smith · 2021-10-01**: Thiago and his crew did extensive cedar shingle replacement and gable end replacement before then painting the entire exterior. They also refitted a warped back door. The crew were happy in their work and cleaned up every day. The work started on exact schedule and was completed to a high standard. … - **5/5 · HomeAdvisor · RACHEL A. · 2021-04-01**: They were thorough and professional and paid attention to detail. When there was a miscommunication, they fixed the problem right away. - **3.5/5 · HomeAdvisor · Debbie Z. · 2020-09-01**: Good work - communication with the customer could be better - times I was expecting them to show up, and then when they didnt I had to contact to find out they were coming another day. Better to let the customer know if the day they were told they would be there changes so plans can be adjusted. The… - **5/5 · HomeAdvisor · Michael T. · 2020-09-01**: TIAGO AND HIS CREW DID A TERRIFIC JOB PAINTING THE EXTERIOR OF MY HOME AND STAINING MY DECK AND STAIRS. THEIR PRICE WAS EXCELLENT. THEY WERE FRIENDLY, KNOWLEGABLE AND VERY PROFESSIONAL. I HAD REQUESTED SEVERAL SMALL ITEMS THAT WEREN'T ON THE CONTRACT AND THEY HAD NO PROBLEM DOING IT. I WOULD HIGHLY … - **0.5/5 · HomeAdvisor · Isobel D. · 2020-09-01**: I hi red them to paint my garage doors. After they left, I discovered that they had forced open my automatic door opener, breaking it. NO WONDER THEY WERE SO POLITE WHEN THEY LEFT. Please ignore my prior review. --- Data freshness: last scanned 2026-09-08T05:05:24.135Z. Cite as: M&S painters - Interior and Exterior Painting Massachusetts — Tavlee (https://tavlee.com/contractor/m-and-s-painters-interior-and-exterior-painting-massachusett) Source: https://tavlee.com/contractor/m-and-s-painters-interior-and-exterior-painting-massachusett