--- title: "Macca Plumbing & Heating" description: "Macca Plumbing & Heating describes itself as a family-owned plumbing and heating business and says it has been at it for 66 years, serving Wethersfield, We" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Macca Plumbing & Heating **Trade:** Plumbing · **Address:** Hartford, CT · **Phone:** (860) 560-1200 · **Website:** http://www.maccaplumbing.com/ · **Languages:** English **Rating: 4.1/5** (high confidence) — from 48 reviews across 9 sources. 92% of sentiment-scored reviews read net-positive. Last 6 months: 14 reviews, 2 negative. ## The honest read Macca Plumbing & Heating describes itself as a family-owned plumbing and heating business and says it has been at it for 66 years, serving Wethersfield, West Hartford, Newington, Rocky Hill, Berlin and Hartford. It holds 4.7 stars from 54 ratings on Google and an A+ grade from the Better Business Bureau, and a courant.com readers' piece names Macca Plumbing in Hartford as its readers' top choice. A customer said Sean performed an annual inspection of their gas furnace and the whole heating system and explained the allowances for these systems with patience. A customer who needed a new boiler installed said the Macca team was dependable and communicative from the initial evaluation through the estimate and completion of the project. Peter added a shut-off for the future and repaired a spigot for a customer who had been shutting off the water to the whole house. A customer whose pool installation needed a gas heater hookup said Bob came out within two days and produced a quote quickly, and they waited for the customer's call to schedule it. A customer with an older home said Shawn came out when 2 sump pumps needed replacing. A 2025 customer said Jacob and Liam installed a new disposal and kitchen faucet and tidied up after they finished. A 2025 customer whose water heater broke said Macca came first thing Monday after a Saturday voicemail and replaced it, and that customer said a quote to replace some pipes was $14,000 less than a big company's. A 2025 reviewer said Max installed remote control valves on gas fireplaces. A 2023 customer said 3 sections of burst pipe were fixed, with the bursts at times behind drywall. A recent customer with a rental property said the company would not help unless the owner was present, and after that customer drove 12 hours from Canada and sent an additional $1,700 cheque, it ultimately refused to provide service. A recent caller said the woman who answered the phone hung up immediately. A 2024 customer said the company had no interest in helping with an ancient boiler. A 2021 customer seeking a gas line installation said Macca quoted $4,200 against $2,085 from Advance plumbing & heating. It holds an active Connecticut P1 plumbing licence, PLM.0277851-P1, under Macca Plumbing & Heating. **Strengths:** - Water heater replacement — a 2025 customer said they came Monday after a Saturday voicemail - Boiler installation — a customer called the team dependable through completion - Furnace inspection — a customer said Sean explained the heating system with patience **Concerns:** - Rental property refusal — a customer said service was refused after a $1,700 cheque - Phone manner — a caller said the woman who answered hung up - Gas line quote — a 2021 customer was quoted $4,200 against $2,085 elsewhere - Old boiler — a 2024 customer said the company had no interest ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.7 stars from 54 ratings on Google _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Macca%20Plumbing%20%26%20Heating&query_place_id=ChIJgzArNgZT5okRmJW5eq1kaOA) — “Google: 4.7★ from 54 ratings” - A+ grade from the Better Business Bureau _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/hartford/profile/plumber/macca-plumbing-and-heating-0111-5000310) — “Better Business Bureau grade: A+” - Says it has been in business 66 years and serves Wethersfield, West Hartford, Newington, Rocky Hill, Berlin and Hartford _(confidence: medium)_ - [Official Website](http://www.maccaplumbing.com) — “Self-reported 66 years in business” - [Official Website](http://www.maccaplumbing.com) — “Stated service area (self-reported): Wethersfield, West Hartford, Newington, Rocky Hill, Berlin, Hartford” - Installed a new boiler from initial evaluation through completion _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poUExVZG1aMHhHWkY5VU9Xa3dOMGRVTTFoMmFtYxAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CAIQACodChtycF9oOjhPLUdmZ0xGZF9UOWkwN0dUM1h2amc%7C%7C?hl=en-US) — “5★ Incredibly skilled and professional team. We needed a new boiler installed and from the initial evaluation through a very complete estima…” - Replaced a broken water heater after a weekend voicemail, in a 2025 review _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2trMFVsQjVPVnBXY0RaRVduZDBhV1pzUjJ4VmFtYxAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CAIQACodChtycF9oOkk0UlB5OVpWcDZEWnd0aWZsR2xVamc%7C%7C?hl=en-US) — “5★ Our water heater broke and was leaking. We left a voicemail with Macca on Saturday and they came first thing Monday morning. They replace…” - Peter added a shut-off and repaired a spigot _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WMlVFRmhlV3BXZEd0VVpIWjFVRXBXT0U1T2VVRRAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CAIQACodChtycF9oOmV2UEFheWpWdGtUZHZ1UEpWOE5OeUE%7C%7C?hl=en-US) — “5★ Peter arrived promptly, and I explained to him the trouble of having to shut off the water to the whole house. He added a shut off for th…” - Bob came out within two days to quote a pool gas heater hookup _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KdFVERXhZVTlMV0V0NlZVMVFlbFpTTFdONk9IYxAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CAIQACodChtycF9oOmJtUDExYU9LWEt6VU1QelZSLWN6OHc%7C%7C?hl=en-US) — “5★ We just had a pool installed and we needed to provide our own plumber for the gas heater hookup. I called Macca plumbing and within two d…” - A rental-property owner said the company refused service after an additional $1,700 cheque _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t3eWFUTjBYMDFEUVZBMGEwdFlablpVTjBvNVlrRRAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CAIQACodChtycF9oOkwyaTN0X01DQVA0a0tYZnZUN0o5YkE%7C%7C?hl=en-US) — “1★ I hired this company for plumbing work at my rental property. They informed me they would not assist unless the owner (myself) was presen…” - A caller said the woman who answered hung up immediately _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201eldERmpSVGhFV2prNFFVVjZRMlpFT0dOVldGRRAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CAIQACodChtycF9oOm5zWDFjRThEWjk4QUV6Q2ZEOGNVWFE%7C%7C?hl=en-US) — “1★ called them and asked if who picked up with the owner and the lady goes "no its not" and immediately hangs up. Could not even get another…” - A 2024 customer said the company had no interest in helping with an ancient boiler _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6bUlUV3BRRRAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CIHM0ogKEICAgICzmITWpQE%7C%7C?hl=en-US) — “1★ I'm not sure how this company stays in business. I've called them a few times since they have great reviews for various issues regarding …” - A 2021 customer was quoted $4,200 for a gas line installation against $2,085 from Advance plumbing & heating _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHaGMyZ2RnEAE!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CIHM0ogKEICAgIDGhc2gdg%7C%7C?hl=en-US) — “2★ I’m very disappointed to get a double quote on the same job that I had 2 quotes. I was looking for a gas line installation I received two…” - It holds an active Connecticut P1 plumbing licence, PLM.0277851-P1, under Macca Plumbing & Heating. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT plumber license PLM.0277851-P1 registry-verified active — registry holder of record: MACCA PLUMBING & HEATING” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WMlVFRmhlV3BXZEd0VVpIWjFVRXBXT0U1T2VVRRAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CAIQACodChtycF9oOmV2UEFheWpWdGtUZHZ1UEpWOE5OeUE%7C%7C?hl=en-US) — “5★ Peter arrived promptly, and I explained to him the trouble of having to shut off the water to the whole house. He added a shut off for th…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paTlNEbEZNRFZsYjFRelRqUlVjVFJHVUZjeGJuYxAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CAIQACodChtycF9oOjZNSDlFMDVlb1QzTjRUcTRGUFcxbnc%7C%7C?hl=en-US) — “5★ Very pleased with a recent experience with Macca Plumbing. Jacob and Liam installed a new disposal and kitchen faucet and checked on a ba…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2trMFVsQjVPVnBXY0RaRVduZDBhV1pzUjJ4VmFtYxAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CAIQACodChtycF9oOkk0UlB5OVpWcDZEWnd0aWZsR2xVamc%7C%7C?hl=en-US) — “5★ Our water heater broke and was leaking. We left a voicemail with Macca on Saturday and they came first thing Monday morning. They replace…” - Also offers HVAC / Heating & Cooling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWclFXbzRaM0I2YTBOaFVHNWZjbFV6YkZwRVozYxAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CAIQACodChtycF9oOkVrQWo4Z3B6a0NhUG5fclUzbFpEZ3c%7C%7C?hl=en-US) — “5★ I have been using Macca Plumbing for over 20 years now. Not a single time they had failed me. Bob (the owner), Jane & Victoria (office …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poUExVZG1aMHhHWkY5VU9Xa3dOMGRVTTFoMmFtYxAB!2m1!1s0x0:0xe06864ad7ab99598!3m1!1s2@1:CAIQACodChtycF9oOjhPLUdmZ0xGZF9UOWkwN0dUM1h2amc%7C%7C?hl=en-US) — “5★ Incredibly skilled and professional team. We needed a new boiler installed and from the initial evaluation through a very complete estima…” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **active** (#PLM.0277851-P1, plumber) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Porch](https://pro.porch.com/hartford-ct/plumbers/macca-plumbing-and-heating/pp): Listed on this source - [Local Chambers of Commerce](http://westhartfordct.chambermaster.com/list/category/contractors-26?o=alpha): Listed on this source - [Local News](https://www.courant.com/2017/04/23/best-plumber/): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Macca%20Plumbing%20%26%20Heating&query_place_id=ChIJgzArNgZT5okRmJW5eq1kaOA): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Macca%20Plumbing%20%26%20Heating&query_place_id=ChIJgzArNgZT5okRmJW5eq1kaOA): 4.7★ from 54 ratings - [Official Website](http://www.maccaplumbing.com): 66 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/hartford/profile/plumber/macca-plumbing-and-heating-0111-5000310): Listed on this source - [Procore Construction Network](https://network.procore.com/p/macca-plumbing-and-heating-hartford): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/macca-plumbing-heating): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Our readers pipe up yet again that Macca Plumbing in Hartford is their top choice to keep everything flowing smoothly.” — courant.com — https://www.courant.com/2017/04/23/best-plumber/ - “Macca Plumbing & Heating is all about service. “People really remember those times when the water heater breaks and we’re there in half an hour,” says Bob Macca. He handles residential work while his …” — courant.com — https://www.courant.com/2016/05/03/players-meet-some-of-the-best-of-hartford-winners/ ## Recent reviews - **5/5 · Google Reviews · Lee · 2026-10-09**: I have been using Macca Plumbing for over 20 years now. Not a single time they had failed me. Bob (the owner), Jane & Victoria (office admins), and their technicians have been the best every time. This morning Sean, the technician came performed annual inspection of my gas furnace and the whole … - **5/5 · Google Reviews · John & Ellen Thomas · 2026-10-03**: Incredibly skilled and professional team. We needed a new boiler installed and from the initial evaluation through a very complete estimate and completion of the project the Macca team were dependable, reliable, communicative and respectful. Aside from the high level service they were friendly and w… - **5/5 · Google Reviews · Andrew Dylag · 2026-09-06**: Peter arrived promptly, and I explained to him the trouble of having to shut off the water to the whole house. He added a shut off for the future and repaired the spigot. He shared a pro tip with me about old valves. Over all great guy, great job and great company. Will call on Macca next time, no … - **5/5 · Google Reviews · Myles Alderman · 2026-09-04**: We have been using Macca Plumbing for decades. From new heating zones to replacing water heaters to minor repairs on old bathroom fixtures, we have been very happy with them. Bob Macca is a pleasure to work with, and his teams always are professional with the tools and parts they need. - **5/5 · Google Reviews · Laura “Laura F” Fitzgerald · 2026-08-11**: Macca Plumbing has been my go to for over 20 years. Jane in the office is top notch with her knowledge and infectious “smile” over the phone. Max has been to my house many times and is always prompt and thorough. Macca has been my go to for everything plumbing big and small. Highly recommend - **5/5 · Google Reviews · Gary Belanger · 2026-08-11**: I have been using Macca for over 30 years now. Bob and Jane, Victoria never disappoint me. There plumbers staff are the best. Max, Jake are not only excellent at there job, they are problem solvers. When I have a regular or emergency job they that care of my property. Having a relationship with the… - **5/5 · Google Reviews · william carpenter · 2026-08-05**: We have used Macca several times now because we have an older home with no shortage of issues. Most recently we have to have 2 sump pumps replaced and Shawn came out and was fantastic to work with. Everyone we've dealt with from Macca has been wonderful and we have no reason to go anywhere else fo… - **5/5 · Google Reviews · John Berg · 2026-07-13**: Macca Plumbing & Heating goes above and beyond for their customers. Highly responsive and dependable. Offering first class customer service with amazing personality, especially if you speak to Jane. Macca Plumbing & Heating arrives onsite equipped with knowledge and years of experience to handle any… - **5/5 · Google Reviews · Mick Ganz · 2026-06-16**: We recently purchased a home and the work they did came out excellent. The prices are better than fair but the employees are what make Macca our only choice. From Jane and Victoria up front, to the technicians that worked on our new home, to the owners, they all let us know they cared. Their service… - **5/5 · Google Reviews · Patrick Swiatek · 2026-06-16**: Excellent technicians and fair pricing. --- Data freshness: last scanned 2026-10-14T05:53:02.607Z. Cite as: Macca Plumbing & Heating — Tavlee (https://tavlee.com/contractor/macca-plumbing-and-heating-hartford) Source: https://tavlee.com/contractor/macca-plumbing-and-heating-hartford ## Sitemap [Full site index](https://tavlee.com/sitemap.md)