# Magic Tile Design Inc.

**Trade:** Flooring · **Address:** 13 Mendon St #1, Worcester, MA 01604 · **Phone:** (774) 707-0904 · **Languages:** English

**Rating: 1.7/5** (low confidence) — from 1 reviews across 3 sources.

## The honest read

Magic Tile Design Inc. is a Worcester tile-and-marble corporation at 13 Mendon St, with five years in business according to its BBB profile. The profile gives the business an A+ BBB letter grade and says it is not BBB accredited.

The available customer account is a single June 2025 Google review rated one star. The homeowner described hiring Magic Tile Design for a custom steam shower and laundry area, said the company initially used incorrect materials including no vapor barrier, and reported that the work had to be torn out after the issue was caught; the review also said the homeowner had to guide the team through use of the requested Schluter system.

That limited and negative review history makes it important to ask for current references, confirm the proposed waterproofing system and installation experience, and clarify the complete scope before booking. Magic Tile Design may be worth considering for a tile-focused project, but the available first-hand account supports careful verification of technical details and quality controls.

**Strengths:**
- Tile focus — BBB categorizes the business under tile and marble

**Concerns:**
- Waterproofing details — one 2025 review alleges incorrect materials and rework
- Schluter experience — one homeowner reported needing to guide installation

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB lists Magic Tile Design Inc. in Worcester and says it has five years in business. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/tile-and-marble/magic-tile-design-inc-0261-343981) — “BBB identifies Magic Tile Design Inc. as a Worcester tile-and-marble corporation, not BBB accredited, with an A+ BBB letter grade and five y…”
- BBB categorizes the business under Tile and Marble. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/tile-and-marble/magic-tile-design-inc-0261-343981) — “Services offered (Better Business Bureau): Tile and Marble”
- BBB shows an A+ letter grade and says the business is not accredited. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/tile-and-marble/magic-tile-design-inc-0261-343981) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/tile-and-marble/magic-tile-design-inc-0261-343981) — “BBB identifies Magic Tile Design Inc. as a Worcester tile-and-marble corporation, not BBB accredited, with an A+ BBB letter grade and five y…”
- The available customer review is a one-star Google review dated June 10, 2025. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Magic%20Tile%20Design%20Inc.&query_place_id=ChIJy4J4xv4H5IkR7mR3kzvDAc4) — “Google: 1★ from 1 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pFNGFYQm5VVkoyT0RCR2NEbHRSMkZDUTFGV05IYxAB!2m1!1s0x0:0xce01c33b937764ee!3m1!1s2@1:CAIQACodChtycF9oOjE4aXBnUVJ2ODBGcDltR2FCQ1FWNHc%7C%7C?hl=en) — “1★ I had an extremely disappointing experience with Magic Tile Design and strongly advise others to stay away. I hired them to build a large…”
- A June 2025 homeowner review alleges incorrect steam-shower materials and rework, including no vapor barrier initially. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pFNGFYQm5VVkoyT0RCR2NEbHRSMkZDUTFGV05IYxAB!2m1!1s0x0:0xce01c33b937764ee!3m1!1s2@1:CAIQACodChtycF9oOjE4aXBnUVJ2ODBGcDltR2FCQ1FWNHc%7C%7C?hl=en) — “1★ I had an extremely disappointing experience with Magic Tile Design and strongly advise others to stay away. I hired them to build a large…”
- Specializes in Flooring _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/tile-and-marble/magic-tile-design-inc-0261-343981) — “Services offered (Better Business Bureau): Tile and Marble”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pFNGFYQm5VVkoyT0RCR2NEbHRSMkZDUTFGV05IYxAB!2m1!1s0x0:0xce01c33b937764ee!3m1!1s2@1:CAIQACodChtycF9oOjE4aXBnUVJ2ODBGcDltR2FCQ1FWNHc%7C%7C?hl=en) — “1★ I had an extremely disappointing experience with Magic Tile Design and strongly advise others to stay away. I hired them to build a large…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Magic%20Tile%20Design%20Inc.&query_place_id=ChIJy4J4xv4H5IkR7mR3kzvDAc4): 1.0★ from 1 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Magic%20Tile%20Design%20Inc.&query_place_id=ChIJy4J4xv4H5IkR7mR3kzvDAc4): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/tile-and-marble/magic-tile-design-inc-0261-343981): Listed on this source

## Recent reviews

- **1/5 · Google Reviews · Michael Kroell · 2025-06-10**: I had an extremely disappointing experience with Magic Tile Design and strongly advise others to stay away. I hired them to build a large custom steam shower and a laundry area, specifically requesting the Schluter system. They claimed to be experienced with Schluter and said it was a great fit for …

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Data freshness: last scanned 2026-08-24T08:14:33.793Z.
Cite as: Magic Tile Design Inc. — Tavlee (https://tavlee.com/contractor/magic-tile-design-inc-worcester)
Source: https://tavlee.com/contractor/magic-tile-design-inc-worcester