--- title: "Main Street Door LLC" description: "Main Street Door LLC describes itself on its BBB page as a residential and commercial garage door and electric door opener company serving Connecticut, han" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Main Street Door LLC **Trade:** Garage Door Services · **Address:** 150 Main St, Canton, CT 06019 · **Phone:** (860) 470-4513 · **Languages:** English **Rating: 2.1/5** (medium confidence) — from 35 reviews across 6 sources. 57% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 1 negative. ## The honest read Main Street Door LLC describes itself on its BBB page as a residential and commercial garage door and electric door opener company serving Connecticut, handling sales, service and installation. A 2023 Google customer said they paid the owner a $1,200 deposit to install a garage door and he had not called or shown up. A 2023 reviewer wrote that they gave an $1,800 deposit in Oct 2022 and that Mark set installation dates he then failed to show for. A 2023 customer said $6k was paid and the garage door was never delivered. In 2021, a BuildZoom reviewer said the company took a $1,500 deposit and then missed two installation appointments. A 2025 customer said their garage doors were installed incorrectly and the opener had not worked since. A 2023 customer said old rusty parts were painted and reused on the new doors. In a 2023 review, a customer with a broken spring said Mark was onsite within the hour and had the problem resolved within 36 hours. A 2023 customer said a spring broke around 3 pm and Mark was out at 8 am the next morning to replace it. A 2023 reviewer said a broken pulley left the door wedged in the frame, and Mark and a partner came out first thing on a Sunday morning and worked on it for hours. A 2022 customer said Mark and Tony removed old garage doors and replaced them with new steel paneled ones. A 2026 customer said a $700 spring replacement snapped in 7.5 months and the company told them there was no warranty. Connecticut lists its home improvement contractor registration, HIC.0652972, as expired, held by Main Street Door LLC. **Strengths:** - Next-morning spring fix — a 2023 customer said a broken spring was replaced at 8 am - Sunday call-out — a 2023 customer said they came Sunday morning for a wedged door **Concerns:** - Deposit, no install — a 2023 customer said the owner had not shown up - Spring warranty — a 2026 customer said a $700 spring snapped in 7.5 months - Install quality — a 2025 customer said garage doors were installed incorrectly - Missed appointments — a 2022 customer said three scheduled visits fell through ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself as a residential and commercial garage door and electric door opener company serving Connecticut _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/collinsville/profile/garage-doors/main-street-door-llc-0111-87133176) — “About (Better Business Bureau, self-described): Main Street Door, LLC is a full service residential and commercial garage door and electric …” - A 2023 customer said the owner took a $1,200 deposit for a garage door install and had not shown up _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSdXNlRk9REAE!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgICRuseFOQ%7C%7C?hl=en-US) — “1★ I gave Marks Ivans $1200.00 on Monday 3/27/23 and he has not called or showed up to do his job which was to install a garage door on Tues…” - A 2023 customer said an $1,800 deposit was paid in Oct 2022 and installation dates were missed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCNDREc3lRRRAB!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgIDB44DsyQE%7C%7C?hl=en-US) — “1★ DO NOT CONTRACT WITH MAIN STREET DOOR. We contracted with Main Street Door/Mark Iwans to order and install a garage door in Oct 2022. At …” - A 2023 customer said $6k was paid and the garage door was never delivered _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKeHNiYXVnRRAB!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgIDJxsbaugE%7C%7C?hl=en-US) — “1★ do not use this guy. he stole $6k from us. took our money and didn't deliver the garage door. police said they couldn't prove intent so n…” - In 2021, a BuildZoom reviewer said a $1,500 deposit was taken and two installation appointments were missed _(confidence: medium)_ - [BuildZoom](https://www.buildzoom.com/contractor/main-street-door-llc) — “1★ I requested a quote to replace my existing garage doors. Main Street Door was timely on the proposal: came out within 24 hours and also c…” - A 2025 customer said garage doors were installed incorrectly and the opener had not worked since _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfNEtQMkZnEAE!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgIC_4KP2Fg%7C%7C?hl=en-US) — “1★ Garage doors were installed incorrectly. Have attempted to get them out to repair opener that hasn’t worked since install. Won’t answer…” - A 2026 customer said a $700 spring replacement snapped in 7.5 months and the company told them there was no warranty _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xMmFsRnJia0paVVc5ek5FcGhRMlk0TURsQ00yYxAB!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CAIQACodChtycF9oOm12alFrbkJZUW9zNEphQ2Y4MDlCM2c%7C%7C?hl=en-US) — “1★ SCAM COMPANY!!! DO NOT USE had them come out and replace spring for $700 didn’t even last 8 months (premium 10,000 open spring) snapped …” - A 2023 customer said a broken spring was replaced at 8 am the morning after it broke _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoc3Q2RGpRRRAB!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgIChst6DjQE%7C%7C?hl=en-US) — “5★ Highly recommend these guys! Mark is very responsive to calls and texts and always gets someone out to address our issues very quickly. W…” - A 2023 customer said Mark and a partner came out on a Sunday morning to free a wedged garage door _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURobDhfTzBRRRAB!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgIDhl8_O0QE%7C%7C?hl=en-US) — “5★ Mark saved the day for us this weekend! A pulley on the side of our garage door broke and the door wedged in the frame at an angle. He a…” - Garage door spring repair _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNodWVLV0x3EAE!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgIChueKWLw%7C%7C?hl=en-US) — “5★ Mark and his crew are absolutely top notch! I had an emergency scenario that involved a broken garage door spring and Mark not only respo…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoc3Q2RGpRRRAB!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgIChst6DjQE%7C%7C?hl=en-US) — “5★ Highly recommend these guys! Mark is very responsive to calls and texts and always gets someone out to address our issues very quickly. W…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyMUo2Z05nEAE!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgID21J6gNg%7C%7C?hl=en-US) — “5★ Mark and his team did a great job fixing broken springs and converting my door and opener for high lift. They were responsive, punctual a…” - Garage door replacement _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyLThYZGxBRRAB!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgID2-8XdlAE%7C%7C?hl=en-US) — “5★ Mark and Tony, pictured here, did a fine job removing my old garage doors and replacing with new steel paneled ones. I’m very happy with …” - Connecticut lists its home improvement contractor registration, HIC.0652972, as expired, held by Main Street Door LLC. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0652972 registry-verified expired — registry holder of record: MAIN STREET DOOR LLC” - Specializes in Garage Door Services _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURobDhfTzBRRRAB!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgIDhl8_O0QE%7C%7C?hl=en-US) — “5★ Mark saved the day for us this weekend! A pulley on the side of our garage door broke and the door wedged in the frame at an angle. He a…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoc3Q2RGpRRRAB!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgIChst6DjQE%7C%7C?hl=en-US) — “5★ Highly recommend these guys! Mark is very responsive to calls and texts and always gets someone out to address our issues very quickly. W…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyLThYZGxBRRAB!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgID2-8XdlAE%7C%7C?hl=en-US) — “5★ Mark and Tony, pictured here, did a fine job removing my old garage doors and replacing with new steel paneled ones. I’m very happy with …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyMUo2Z05nEAE!2m1!1s0x0:0x5c252915d9003fc6!3m1!1s2@1:CIHM0ogKEICAgID21J6gNg%7C%7C?hl=en-US) — “5★ Mark and his team did a great job fixing broken springs and converting my door and opener for high lift. They were responsive, punctual a…” ## License Status: **expired** (#HIC.0652972, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Better Business Bureau](https://www.bbb.org/us/ct/collinsville/profile/garage-doors/main-street-door-llc-0111-87133176): Listed on this source - [Reddit](https://www.reddit.com/r/Renters/comments/13lei6x/main_street_renewal_tell_me_your_experience_read/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Main%20Street%20Door%20LLC&query_place_id=ChIJF72Tiwqm54kRxj8A2RUpJVw): 4.4★ from 126 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Main%20Street%20Door%20LLC&query_place_id=ChIJF72Tiwqm54kRxj8A2RUpJVw): Listed on this source - [Local News](https://www.mainstreetdailynews.com/local-living/2024-candlelight-shopping-high-springs): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/main-street-door-llc): 2.5★ from 3 ratings ## Recent reviews - **1/5 · Google Reviews · Stephen DellaBella · 2026-09-03**: SCAM COMPANY!!! DO NOT USE had them come out and replace spring for $700 didn’t even last 8 months (premium 10,000 open spring) snapped in 7.5 months , now when I call the company they ask for the warranty info and say we can’t do anything because there is no warranty they don’t have anything on fi… - **5/5 · Google Reviews · Nodari G · 2026-02-09**: Awesome service, thank you guys. Adam was very nice and knowledgeable person. - **5/5 · Google Reviews · Bar shira Edri · 2025-04-25**: Excellent, professional and fast service, I recommend it to everyone. - **1/5 · Google Reviews · Michael Armstrong · 2025-01-11**: Garage doors were installed incorrectly. Have attempted to get them out to repair opener that hasn’t worked since install. Won’t answer phone calls. Absolute trash. - **1/5 · Google Reviews · Jay T · 2023-07-31**: Do not use Main Street Door Door LLC !!! I called Mark to to adjust two garage door openers. He asked me to advance him money prior to showing up the follow day, which I did because he had done work for me before. Neither he or his helper showed up after giving me the runaround via texting. - **1/5 · Google Reviews · Todd Jordan · 2023-07-15**: do not use this guy. he stole $6k from us. took our money and didn't deliver the garage door. police said they couldn't prove intent so not a criminal issue. mark is a thief, plain and simple. - **5/5 · Google Reviews · Erick Valdes · 2023-06-02**: Mark and his crew are absolutely top notch! I had an emergency scenario that involved a broken garage door spring and Mark not only responded to my call for help on the first ring… but he was onsite to assess my situation within the hour. He also went above and beyond to locate and secure my special… - **1/5 · Google Reviews · steve marcoux · 2023-05-16**: This man stoled the deposit on my sons garage doors and postponed and delayed the door installation and used Covid as an excuse. He is a horrible person, not to be trusted and you should never give him a deposit. He refuses to give them their money back and won’t even answer their calls. - **1/5 · Google Reviews · Jennifer Armstrong · 2023-04-06**: The company was highly recommended by neighbors, but we had lots of delays, received the wrong product, installation was done incorrectly, we have multiple wiring issues and the doors only work 1/2 the time and the installation error voided the warranty. More than 10 attempts at contacting via phone… - **1/5 · Google Reviews · Andy Mills · 2023-03-31**: I gave Marks Ivans $1200.00 on Monday 3/27/23 and he has not called or showed up to do his job which was to install a garage door on Tuesday 3/28/23…. He said I would have the door Tuesday 3/28. I feel like he has stolen from me, the deposit of $1200.00 …. I have called and texted him and he has n… --- Data freshness: last scanned 2026-10-13T10:15:55.762Z. 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