--- title: "Marquee Pools & Services Inc" description: "Marquee Pools & Services builds and services swimming pools. On its BBB profile, the company describes itself as providing fiberglass and vinyl-liner pools" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Marquee Pools & Services Inc **Trade:** Pool Cleaning · **Address:** Fairfield, CT 06825 · **Phone:** (203) 372-5554 · **Website:** http://marqueepools.com/ · **Languages:** English **Rating: 3.3/5** (medium confidence) — from 10 reviews across 6 sources. 70% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Marquee Pools & Services builds and services swimming pools. On its BBB profile, the company describes itself as providing fiberglass and vinyl-liner pools, with design, installation, refurbishing and maintenance services. Its own website says it has been in business for 39 years, and its BBB page shows an A+ grade. A 2022 customer said Marquee installed a fiberglass pool for the family in 2020 and that they kept using the company for regular service, opening and closing. A 2022 customer who hired Marquee during COVID, after interviewing two other pool builders, said they liked Jim's directness about time, the process and the investment, and that they were using Marquee for weekly cleaning and pool chemical checks. A 2025 customer said Jim addressed any problem that arose immediately and was careful with their budget. A 2025 customer said the company fixed their salt system sooner than expected. A 2024 customer with a major algae problem at that year's pool opening said Carla kept troubleshooting and checking in until it was resolved. A 2022 customer said their pool took almost a year to arrive, was installed improperly and unlevel, and that the company would not answer calls or provide the winter cover that was part of the contract. A 2023 customer wrote that a heater Marquee installed in 2020 corroded, which two other companies tied to the lack of a bypass, and that they could never get the company back to service its own work. A 2025 customer complained of really bad service that year, saying the technician was there five minutes and only tested the water. Connecticut lists its home improvement contractor registration, HIC.0648127, as active, held by Marquee Pools and Service Inc. **Strengths:** - Fiberglass pool install — a 2022 customer said it was installed in 2020 - Weekly pool cleaning — a 2022 customer also used them for chemical checks - Salt system repair — a 2025 customer said it was fixed sooner than expected - An algae problem — a 2024 customer said Carla checked in until resolution **Concerns:** - Unlevel pool install — a 2022 customer said calls then went unanswered - A corroded pool heater — a 2023 customer cited a missing bypass - A short service visit — a 2025 customer said the technician only tested water ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - On its BBB profile, the company describes itself as providing fiberglass and vinyl-liner pools, with design, installation, refurbishing and maintenance services _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ct/fairfield/profile/pool-contractors/marquee-pools-service-inc-0111-104002) — “About (Better Business Bureau, self-described): Marquee Pools provides fiberglass and vinyl-liner pools, including in-ground designs with cu…” - Its own website says it has been in business for 39 years _(confidence: low)_ - [Official Website](http://marqueepools.com) — “Self-reported 39 years in business” - BBB grade of A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/fairfield/profile/pool-contractors/marquee-pools-service-inc-0111-104002) — “Better Business Bureau grade: A+” - A 2022 customer said Marquee installed a fiberglass pool for the family in 2020 and kept using it for regular service, opening and closing _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1dDZfR3FRRRAB!2m1!1s0x0:0x3f99e4eb8fcccbc4!3m1!1s2@1:CIHM0ogKEICAgIDut6_GqQE%7C%7C?hl=en-US) — “5★ Marquee did an amazing job installing a fiberglass pool for our family in 2020. From start to finish, Jim and his staff were responsive, …” - A 2022 customer said they were using Marquee for weekly cleaning and pool chemical checks _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPdTRLTjJnRRAB!2m1!1s0x0:0x3f99e4eb8fcccbc4!3m1!1s2@1:CIHM0ogKEICAgICOu4KN2gE%7C%7C?hl=en-US) — “5★ We hired Marquee during COVID after interviewing 2 other pool builders. We really liked Jim's directness about time, the process and the …” - A 2025 customer said the company fixed their salt system sooner than expected _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25vMWJVbHNkV2h6VlZKc1YzWllZWFZJTkdFMFNGRRAB!2m1!1s0x0:0x3f99e4eb8fcccbc4!3m1!1s2@1:CAIQACodChtycF9oOno1bUlsdWhzVVJsV3ZYYXVINGE0SFE%7C%7C?hl=en-US) — “5★ Love Marquee Pools, from owner, office administrative and technician, all so friendly, efficient. They fixed my salt system without any d…” - A 2024 customer said Carla kept troubleshooting a major algae problem at the pool opening until it was resolved _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6b0otTE5REAE!2m1!1s0x0:0x3f99e4eb8fcccbc4!3m1!1s2@1:CIHM0ogKEICAgICzoJ-LNQ%7C%7C?hl=en-US) — “5★ Marquee goes above and beyond for their customers. We had a major algae problem with this year’s pool opening. Carla led the charge with…” - A 2022 customer said their pool took almost a year to arrive, was installed unlevel, and calls went unanswered afterward _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyZ3NPM0lREAE!2m1!1s0x0:0x3f99e4eb8fcccbc4!3m1!1s2@1:CIHM0ogKEICAgID2gsO3IQ%7C%7C?hl=en-US) — “1★ Marquee got in over their heads during Covid. My pool took almost a year to arrive and was installed improperly and unlevel. They have re…” - A 2023 customer wrote that a heater installed in 2020 corroded and they could never get the company back to service its own work _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURabmNUR2RBEAE!2m1!1s0x0:0x3f99e4eb8fcccbc4!3m1!1s2@1:CIHM0ogKEICAgIDZncTGdA%7C%7C?hl=en-US) — “1★ This is the letter we sent to the owner, which says it best. WE NEVER HEARD BACK. We have been trying to contact you directly since last…” - A 2025 customer said the technician was there five minutes and only tested the water _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWVmVVUnVUbVl4ZWpCeGVqSTNhMWxTUVRscE4wRRAB!2m1!1s0x0:0x3f99e4eb8fcccbc4!3m1!1s2@1:CAIQACodChtycF9oOjVVeURuTmYxejBxejI3a1lSQTlpN0E%7C%7C?hl=en-US) — “1★ I have had really bad service this year Carla is the best The Technician is here five minutes and drives away all he’s doing is testing t…” - Connecticut lists its home improvement contractor registration, HIC.0648127, as active, held by Marquee Pools and Service Inc. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0648127 registry-verified active — registry holder of record: MARQUEE POOLS AND SERVICE INC” - Specializes in Pool Cleaning _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6MGRtQ0V3EAE!2m1!1s0x0:0x3f99e4eb8fcccbc4!3m1!1s2@1:CIHM0ogKEICAgIDz0dmCEw%7C%7C?hl=en-US) — “5★ We bought a house with a pool and have been through with two other pool companies until we switched to Marquee. I am so happy with their …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1dDZfR3FRRRAB!2m1!1s0x0:0x3f99e4eb8fcccbc4!3m1!1s2@1:CIHM0ogKEICAgIDut6_GqQE%7C%7C?hl=en-US) — “5★ Marquee did an amazing job installing a fiberglass pool for our family in 2020. From start to finish, Jim and his staff were responsive, …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPdTRLTjJnRRAB!2m1!1s0x0:0x3f99e4eb8fcccbc4!3m1!1s2@1:CIHM0ogKEICAgICOu4KN2gE%7C%7C?hl=en-US) — “5★ We hired Marquee during COVID after interviewing 2 other pool builders. We really liked Jim's directness about time, the process and the …” ## License Status: **active** (#HIC.0648127, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Marquee%20Pools%20%26%20Services%20Inc&query_place_id=ChIJKahRxwkP6IkRxMvMj-vkmT8): 3.8★ from 19 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Marquee%20Pools%20%26%20Services%20Inc&query_place_id=ChIJKahRxwkP6IkRxMvMj-vkmT8): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ct/fairfield/profile/pool-contractors/marquee-pools-service-inc-0111-104002): Listed on this source - [Official Website](http://marqueepools.com): 39 yrs in business · Self-reported profile and service details - [BuildZoom](https://www.buildzoom.com/contractor/marquee-pools-service-inc): Listed on this source - [Local News](https://onbridgeport.com/home-services/contractors/marquee-pools-services-inc/): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Mark Pomerantz · 2025-11-09**: Jim and his team were absolutely outstanding! They completed our pool project in record time and exceeded all of our expectations. Jim was responsible, friendly, and always professional. If any problem arose, he addressed it immediately and made sure everything was done right. We especially apprecia… - **5/5 · Google Reviews · Lynne CC · 2025-08-05**: Love Marquee Pools, from owner, office administrative and technician, all so friendly, efficient. They fixed my salt system without any delay, sooner than I expected! - **1/5 · Google Reviews · christine schnurr · 2025-06-30**: I have had really bad service this year Carla is the best The Technician is here five minutes and drives away all he’s doing is testing the water I can do that - **5/5 · Google Reviews · Elizabeth Cook · 2024-06-10**: We bought a house with a pool and have been through with two other pool companies until we switched to Marquee. I am so happy with their customer service, I have gotten to know almost all the technicians and pool cleaners and office staff. This is the third season of servicing my pool. - **5/5 · Google Reviews · Michele Hendricks · 2024-05-29**: Marquee goes above and beyond for their customers. We had a major algae problem with this year’s pool opening. Carla led the charge with her top notch customer service, tirelessly troubleshooting and checking in until resolution. She’s amazing because she cares. Thanks to Jim for his wise advise an… - **1/5 · Google Reviews · V Ratner · 2023-10-06**: This is the letter we sent to the owner, which says it best. WE NEVER HEARD BACK. We have been trying to contact you directly since last season. Unfortunately the women answering the phone have prevented us from dealing with you directly. We feel that had you personally addressed the issues immedi… - **5/5 · Google Reviews · Kristen H · 2022-09-01**: Marquee did an amazing job installing a fiberglass pool for our family in 2020. From start to finish, Jim and his staff were responsive, professional and just wonderful to work with. I continued to use them for regular service, opening and closing, and they have always delivered. Highly, highly reco… - **5/5 · Google Reviews · Rebecca Ashby · 2022-06-20**: We hired Marquee during COVID after interviewing 2 other pool builders. We really liked Jim's directness about time, the process and the investment. We knew that things were going to take time and be longer than expected when we started the process and we were OK with this. Marquee's team was alway… - **1/5 · Google Reviews · Heidi Cornell · 2022-05-09**: Marquee got in over their heads during Covid. My pool took almost a year to arrive and was installed improperly and unlevel. They have refused to do anything about it, won’t answer my calls, never gave me the winter cover that was part of the contract, and didn’t hook up the control panel properly s… - **5/5 · Google Reviews · Pear Repair · 2022-04-23**: Great Service! --- Data freshness: last scanned 2026-10-14T03:05:28.841Z. Cite as: Marquee Pools & Services Inc — Tavlee (https://tavlee.com/contractor/marquee-pools-and-services-inc-fairfield) Source: https://tavlee.com/contractor/marquee-pools-and-services-inc-fairfield ## Sitemap [Full site index](https://tavlee.com/sitemap.md)