# Masonworks LLC

**Trade:** Masonry · **Address:** 83 Altamont Ave, Melrose, MA 02176, USA · **Phone:** (617) 828-2733 · **Website:** http://www.masonworksllc.com/ · **Languages:** English

**Rating: 4.3/5** (high confidence) — from 40 reviews across 9 sources.
90% of sentiment-scored reviews read net-positive. Last 6 months: 6 reviews, 0 negative.

## The honest read

Masonworks LLC is a Melrose stone and hardscape crew — retaining walls, patios, walkways, stone steps — whose Massachusetts home-improvement registration is active and whose Better Business Bureau profile carries an A+, accredited rating.

The written record runs from 2022 through this summer and leans heavily positive: 40 reviews across nine platforms, six of them in the last six months with none negative, repeat customers who've called Junior and Bruno's crews back for a second or third job, and accounts that single out an unusually thorough process — itemized written quotes with renderings, site visits scheduled within a day or two, and multi-week retaining-wall rebuilds finished on schedule. One customer who interviewed several contractors for a large three-sided retaining-wall replacement in Newton, in a 2025 review, said Masonworks was the only bidder with both the scale of experience and a competitive price.

The record isn't spotless. A 2022 review described a rushed retaining-wall job with apparent code issues and mismatched stone that the company disputes as untrue; another 2022 review raised a pricing dispute over an enlarged scope that the company also contests; and a third 2022 review flagged driveway smoothness and curbing-color mismatches on an otherwise solid job. A single 2025 review also described a curt, dismissive response to a customer's question. It's worth asking directly for a clear written scope and total cost before signing anything larger.

**Strengths:**
- Repeat customers — hired three times over five years for separate projects
- Detailed written quotes — itemized estimates with renderings before work starts
- Licensed and accredited — active MA HIC registration, BBB A+ rating

**Concerns:**
- Rushed 2022 job — code issues and mismatched stone alleged, company disputes it
- Pricing dispute — 2022 review cites scope disagreement, company disputes account
- Curbing mismatch — 2022 review found granite curbing inconsistent in color
- Curt response — 2025 review described a dismissive reaction to questions

**Where sources disagree:**
- Company disputes the 2022 rushed-job and code-violation account as untrue
- Company disputes the 2022 pricing and scope-dispute account
- Houzz lists '40 years of professional experience' which conflicts with the business's 2002 founding date shown elsewhere

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts home improvement contractor registration is verified active _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 147178 verified active”
- Better Business Bureau grades the company A+ and lists it as accredited _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/marlborough/profile/landscape-contractors/masonworks-llc-0021-186538) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/marlborough/profile/landscape-contractors/masonworks-llc-0021-186538) — “Better Business Bureau: accredited / certified / member”
- Hired three separate times by one customer over five years for different projects _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/melrose/masonworks-llc-reviews-406957.htm) — “5★ $100,000. I have hired MasonWorks three times in five years to do various jobs: rebuild a retaining wall, build a patio (on a hill), and …”
- Provides itemized written quotes with project renderings before starting work _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvMExMLW93RRAB!2m1!1s0x0:0x35201f66ef90e36e!3m1!1s2@1:CIHM0ogKEICAgMCo0LL-owE%7C%7C?hl=en) — “5★ Junior's communication and attention to detail was outstanding.  These days when no one calls you back and your quote is sent via text, I…”
- A 2022 review described a rushed retaining-wall job with apparent code violations and mismatched stone material; the company disputes the account _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/melrose/masonworks-llc-reviews-406957.htm) — “1★ This project was overall a great disappointment. The retaining wall was completed quickly but was a rush job riddled with mistakes: appar…”
- A 2022 review described a pricing and scope dispute over an enlarged kitchen-adjacent job; the company disputes the client's version _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/melrose/masonworks-llc-reviews-406957.htm) — “2★ $14,000. Job was okay, but transparency and communication on pricing was disappointing; recommends being prepared to pay more than quoted…”
- A 2022 review noted granite curbing that did not fully match in size or color, and driveway surface roughness _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/melrose/masonworks-llc-reviews-406957.htm) — “3★ $24,000. Stone wall and granite curbing are great but curbing does not fully match in size or color. The driveway really is just OK: not …”
- A 2025 review described a curt, dismissive response from the owner to a customer's questions _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNJa3BmNzdnRRAB!2m1!1s0x0:0x35201f66ef90e36e!3m1!1s2@1:CIHM0ogKEICAgMCIkpf77gE%7C%7C?hl=en) — “1★ Asked this contractor (Junior) for advice on a project and he got super pissy and condescending saying that he's not paid to give advice,…”
- Specializes in Masonry _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCemNtdGFaVVE0TWsxQ04wcGpNVGRsVlhvMlVtYxAB!2m1!1s0x0:0x35201f66ef90e36e!3m1!1s2@1:CAIQACodChtycF9oOlBzcmtaZUQ4Mk1CN0pjMTdlVXo2Umc%7C%7C?hl=en) — “5★ I highly recommend Masonwork LLC. They are professional, knowledgeable and organized. The retaining wall, French drain and boarder cobble…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSbWRtbGZaR3hWYTNSTlMyNVRlVzlaUm5aTE9GRRAB!2m1!1s0x0:0x35201f66ef90e36e!3m1!1s2@1:CAIQACodChtycF9oOkRmdmlfZGxVa3RNS25TeW9ZRnZLOFE%7C%7C?hl=en) — “5★ Mason Works did a great job on my stone wall and walkway. The work came out strong, neat, and really well put together. The crew was prof…”
  - [Angi](https://www.angi.com/companylist/us/ma/melrose/masonworks-llc-reviews-406957.htm) — “5★ $48,000. Bruno, Junior, Sebastian, David, and the team are honest, professional, and all around fantastic. We had a patio build (includin…”
- Also offers Paving _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wWFZIZHNVa1kwVFdnMllqaHFXRUZ4UWxKQk1VRRAB!2m1!1s0x0:0x35201f66ef90e36e!3m1!1s2@1:CAIQACodChtycF9oOnpXVHdsUkY0TWg2YjhqWEFxQlJBMUE%7C%7C?hl=en) — “5★ Masonworks was great. They were professional and easy to work with from the quote process through to the finish. They rebuilt our drivewa…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJMk55NmF3EAE!2m1!1s0x0:0x35201f66ef90e36e!3m1!1s2@1:CIHM0ogKEICAgMDI2Ny6aw%7C%7C?hl=en) — “5★ Bruno and his team, did a great job on our church. They installed an exterior door on our block building,   Repaired on asphalt parking l…”
- Also offers Junk Removal _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT204eFJrVXdhbHB2WkhaSWRVZEtURzltTkhGU2JXYxAB!2m1!1s0x0:0x35201f66ef90e36e!3m1!1s2@1:CAIQACodChtycF9oOm8xRkUwalpvZHZIdUdKTG9mNHFSbWc%7C%7C?hl=en) — “5★ Mason Worx LLC did an outstanding job with trash and junk removal! They were prompt, professional, and made the whole process incredibly …”

## License

Status: **active** (#147178, hic) — verified against the official MA state registry on 2026-07-05, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Masonworks%20LLC&query_place_id=ChIJ__8b1FZy44kRbuOQ72YfIDU): 4.7★ from 27 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Masonworks%20LLC&query_place_id=ChIJ__8b1FZy44kRbuOQ72YfIDU): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/marlborough/profile/landscape-contractors/masonworks-llc-0021-186538): Listed on this source
- [Official Website](http://www.masonworksllc.com): 23 yrs in business · Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/landscape-contractors/masonworks-llc-pfvwus-pf~973741242): Listed on this source
- [Houzz](https://www.houzz.com/professionals/landscape-contractors/masonworks-llc-pfvwus-pf~973741242): 5.0★ from 2 ratings
- [Thumbtack](https://www.thumbtack.com/ma/melrose/masonry-contractors/masonworks-llc/service/510593578905518085): 4.4★ from 10 ratings
- [Angi](https://www.angi.com/companylist/us/ma/melrose/masonworks-llc-reviews-406957.htm): 4.9★ from 546 ratings
- [Exa](https://www.bestprosintown.com/ma/melrose/masonworks-llc-/): 6 web mentions across the open web (each linked to its source)
- [HomeAdvisor](https://www.homeadvisor.com/rated.MasonworksLLC.65667882.html): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Li Miao · 2026-06-23**: This was our first time working with Masonworks, and we would like to share our experience with anyone considering this company. Overall, we greatly appreciate the work they did for us.

----After our initial call for help, Junior arrived the very next day, right on time, and listened carefully to w…
- **5/5 · Google Reviews · Elizabeth Ambrosino · 2026-06-05**: Price was very fair, crew arrived promptly, and got right to work.  Outdoor cement stairway repair done and done right! Sidewalk was repaired beautifully, and new cleaned up spotless.  I would recommend them.I
- **5/5 · Google Reviews · Diane Bouqartacha · 2026-05-07**: I highly recommend Masonwork LLC. They are professional, knowledgeable and organized. The retaining wall, French drain and boarder cobblestones look amazing, as well as, completed in a timely manner.
- **5/5 · Google Reviews · Richie Dyer · 2026-04-07**: Mason Works did a great job on my stone wall and walkway. The work came out strong, neat, and really well put together. The crew was professional, showed up on time, and made the whole process easy. It gave my property a much nicer look. Definitely recommend them!
- **5/5 · Google Reviews · Eddie Frazier · 2026-04-07**: I recently had Mason works build a stone wall and walkway for my property, and the results are absolutely stunning. From the very beginning, their team was professional, knowledgeable, and easy to work with. They helped me choose the right materials and design to match the look of my home perfectly.…
- **5/5 · Google Reviews · Diane Hennie Carter · 2026-03-22**: Mason Worx LLC did an outstanding job with trash and junk removal! They were prompt, professional, and made the whole process incredibly easy. Everything was picked up quickly and handled with care, and the team was friendly and respectful throughout. If you’re looking for reliable junk removal, I h…
- **5/5 · Google Reviews · Faith Towers Provencher · 2026-02-18**: Masonworks did an excellent job on our deck, their attention to detail was incredible. We have already recommended them to a couple of friends.
- **5/5 · Google Reviews · Simon McAuliffe · 2026-02-17**: Masonworks was great. They were professional and easy to work with from the quote process through to the finish. They rebuilt our driveway and patio. They did a great job making it one seamless item, instead of the three different connected uneven surfaces. If we ever have to do more mason work on o…
- **5/5 · Google Reviews · Tara Clark · 2026-02-17**: This is the second time we’ve hired Masonworks, and once again they did an awesome job. They replaced our walkways and stairs, and the quality of the work is excellent—everything looks great. The project went smoothly from start to finish, and the crew was professional and efficient. We’re very happ…
- **5/5 · Google Reviews · Lisa L · 2025-11-13**: Masonworks was thorough, easy to communicate with, and did a good job. We had an old, detached brick garage, with a leaky roof, and roofers told us we needed the concrete roof to be fixed before they could work on it. Also, the concrete floor was also lifting and cracking due to nearby tree roots an…

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Data freshness: last scanned 2026-07-05T15:00:40.068Z.
Cite as: Masonworks LLC — Tavlee (https://tavlee.com/contractor/masonworks-llc-melrose)
Source: https://tavlee.com/contractor/masonworks-llc-melrose