# Mastercraft Waterproofing

**Trade:** Waterproofing / Foundation · **Address:** 5 Longmeadow Rd, Uxbridge, MA 01569 · **Phone:** (833) 869-2837 · **Website:** https://www.mwaterproofing.com/ · **Languages:** English

**Rating: 5.0/5** (high confidence) — from 66 reviews across 8 sources.
98% of sentiment-scored reviews read net-positive. Last 6 months: 7 reviews, 0 negative.

## The honest read

Mastercraft Waterproofing is a small Uxbridge, Massachusetts crew — owners Rob Racki and Tom do the estimates and much of the hands-on work themselves — that homeowners keep hiring for basement water problems: leaky bulkheads, cracked foundations, and fieldstone walls that seep every time it rains. Its Massachusetts home improvement contractor registration is active, and it carries a Better Business Bureau A+ grade as an accredited business since 2022.

The thing that comes up again and again in reviews is that Rob and Tom tell customers what they DON'T need. In a 2023 review, a homeowner described getting quotes from four companies, two of which recommended a sump pump without even inspecting the property; Mastercraft found the real cause was a leaking chimney seal instead, fixed it under a lifetime guarantee, and saved the homeowner roughly $1,000. In a 2025 review, another homeowner said Rob determined a sump pump wasn't necessary at all and wrote up his recommendations for free, ahead of a different job that came later. The work described across the years spans perimeter and French drain installation, sump pump replacement and rerouting, exterior crack sealing on foundations — in a 2024 review, one job dug down nearly seven feet to reach the source of a leak — concrete apron replacement, and rerouting a dehumidifier's drain line. A recurring, specific detail across many reviews: the crew documents jobs with progress photos, and homeowners repeatedly said they couldn't tell any digging had happened once the crew left.

Recent activity keeps the same shape: seven reviews in the last six months, all positive, describing the same pattern of a free estimate, a clear explanation of options, and a job finished on the timeline quoted. Google carries a 5.0-star rating from 49 ratings, Angi 5.0 from 45, and Porch 5.0 from 7; a Reddit thread in r/WorcesterMA also names them as the pick for basement and drainage work.

There isn't a documented complaint in this record to weigh against that. The closest thing to friction described is a 2025 review where, after a successful French drain and sump install, the homeowner had a later flood when a stray piece of wood jammed the sump and a hose came loose from the backup float switch — the reviewer was explicit that the flood itself wasn't Mastercraft's fault, and said the company responded quickly and added a second pump.

For a wet or cracked basement, this is a deep, consistent track record to work from. The main thing to bring to the first call is a clear description of the water pattern — several reviews describe getting a more accurate, and sometimes cheaper, diagnosis than competitors offered.

**Strengths:**
- Honest diagnosis — found cheaper fixes competitors missed, saving real money
- Meticulous cleanup — repeatedly leaves basements cleaner than they found them
- Owner-led crew — Rob and Tom run estimates and jobs themselves
- Strong across platforms — 5.0★ on Google, Angi and Porch

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts home improvement contractor registration verified active by the state registry _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 200178 registry-verified active — registry holder of record: MASTERCRAFT WATERPROOFING LLC”
- Better Business Bureau grade is A+, accredited business since 2022 _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/uxbridge/profile/waterproofing-contractors/mastercraft-waterproofing-llc-0261-336406) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/uxbridge/profile/waterproofing-contractors/mastercraft-waterproofing-llc-0261-336406) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/ma/uxbridge/profile/waterproofing-contractors/mastercraft-waterproofing-llc-0261-336406) — “Listed certification: BBB Accredited Business since 5/5/2022”
- In a 2023 review, diagnosed a leaking chimney seal instead of the sump pump other companies recommended, saving the homeowner about $1,000 _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/uxbridge/mastercraft-waterproofing-llc-reviews-1.htm) — “5★ I had 4 companies come out, 2 of them stating I needed a sump pump without even looking outside, or listening to other solutions I had fr…”
- In a 2025 review, told a homeowner a sump pump wasn't needed and provided written recommendations without charge _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRX2Fic1ZREAE!2m1!1s0x0:0x7cb29d7e723136ac!3m1!1s2@1:CIHM0ogKEICAgMDQ_absVQ%7C%7C?hl=en) — “5★ I worked with Rob when I initially got water in my finished basement after lots of snow melt and rain. We walked through his recommendati…”
- Performs perimeter and French drain installation and sump pump work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5MmVUZHdSRFUwWkVJNU5rOVpPRnAwT1VkQmEyYxAB!2m1!1s0x0:0x7cb29d7e723136ac!3m1!1s2@1:CAIQACodChtycF9oOk92eTdwRDU0ZEI5Nk9ZOFp0OUdBa2c%7C%7C?hl=en) — “5★ ***HIGHLY RECOMMEND ***
Rob and his team from Mastercraft Waterproofing did an amazing job installing a perimeter drain in my cellar to s…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VQNml6OG5ucXVxQ2pnRRAB!2m1!1s0x0:0x7cb29d7e723136ac!3m1!1s2@1:CIHM0ogKEP6iz8nnquqCjgE%7C%7C?hl=en) — “5★ Tom and his guys were nothing short of amazing.
Last August they installed an indoor French drain, new sump hole and pump in my childhood…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5eFpyZmdnRRAB!2m1!1s0x0:0x7cb29d7e723136ac!3m1!1s2@1:CIHM0ogKEICAgIC9xZrfggE%7C%7C?hl=en) — “5★ Rob and his team did a great job waterproofing our basement. They communicated well throughout the process and took pictures along the wa…”
- Performs exterior foundation crack sealing; a 2024 review described excavating nearly seven feet to reach a leak _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqd2ZQeEtREAE!2m1!1s0x0:0x7cb29d7e723136ac!3m1!1s2@1:CIHM0ogKEICAgICjwfPxKQ%7C%7C?hl=en) — “5★ Rob and Tom are the absolute best.  They came out to look at the crack in our foundation, went over their process and set us at ease.  Up…”
- Documents jobs with progress photos and repeatedly leaves work areas clean _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/uxbridge/mastercraft-waterproofing-llc-reviews-1.htm) — “5★ To remediate seepage along the bottom of a concrete-block basement wall that backs onto a hill, Mastercraft Waterproofing recommended and…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5MmVUZHdSRFUwWkVJNU5rOVpPRnAwT1VkQmEyYxAB!2m1!1s0x0:0x7cb29d7e723136ac!3m1!1s2@1:CAIQACodChtycF9oOk92eTdwRDU0ZEI5Nk9ZOFp0OUdBa2c%7C%7C?hl=en) — “5★ ***HIGHLY RECOMMEND ***
Rob and his team from Mastercraft Waterproofing did an amazing job installing a perimeter drain in my cellar to s…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5eFpyZmdnRRAB!2m1!1s0x0:0x7cb29d7e723136ac!3m1!1s2@1:CIHM0ogKEICAgIC9xZrfggE%7C%7C?hl=en) — “5★ Rob and his team did a great job waterproofing our basement. They communicated well throughout the process and took pictures along the wa…”
- Google rating is 5.0 from 49 ratings; Angi 5.0 from 45; Porch 5.0 from 7 _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/uxbridge/mastercraft-waterproofing-llc-reviews-1.htm) — “Angi: 5.0★ from 45 ratings”
  - [Porch](https://pro.porch.com/uxbridge-ma/waterproofing-contractors/mastercraft-waterproofing/pp) — “Porch: 5.0★ from 7 ratings”
  - [Google](https://www.google.com/maps/search/?api=1&query=Mastercraft%20Waterproofing&query_place_id=ChIJz-BPy3AX5IkRrDYxcn6dsnw) — “Google: 5★ from 49 ratings”
- Named in a Reddit r/WorcesterMA thread as a recommended pick for basement and drainage work _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/WorcesterMA/comments/1vaxqei/basement_and_drainage_contractors/p124kjs/) — “r/WorcesterMA — I just used mastercraft waterproofing and they were awesome. Amazing work best pricing.”
- A 2025 review described a later flood caused by debris jamming the sump and a dislodged backup float switch, not attributed to the original installation, which the company resolved quickly by adding a second pump _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VQNml6OG5ucXVxQ2pnRRAB!2m1!1s0x0:0x7cb29d7e723136ac!3m1!1s2@1:CIHM0ogKEP6iz8nnquqCjgE%7C%7C?hl=en) — “5★ Tom and his guys were nothing short of amazing.
Last August they installed an indoor French drain, new sump hole and pump in my childhood…”
- Specializes in Waterproofing / Foundation _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Mastercraft%20Waterproofing&query_place_id=ChIJz-BPy3AX5IkRrDYxcn6dsnw) — “Google: 5★ from 49 ratings”
  - [Better Business Bureau](https://www.bbb.org/us/ma/uxbridge/profile/waterproofing-contractors/mastercraft-waterproofing-llc-0261-336406) — “Services offered (Better Business Bureau): Basement waterproofing, Sump pump installation/repair/service, Restoration and waterproofing, Fou…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5MmVUZHdSRFUwWkVJNU5rOVpPRnAwT1VkQmEyYxAB!2m1!1s0x0:0x7cb29d7e723136ac!3m1!1s2@1:CAIQACodChtycF9oOk92eTdwRDU0ZEI5Nk9ZOFp0OUdBa2c%7C%7C?hl=en) — “5★ ***HIGHLY RECOMMEND ***
Rob and his team from Mastercraft Waterproofing did an amazing job installing a perimeter drain in my cellar to s…”
- Also offers Masonry _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/uxbridge/profile/waterproofing-contractors/mastercraft-waterproofing-llc-0261-336406) — “Services offered (Better Business Bureau): Basement waterproofing, Sump pump installation/repair/service, Restoration and waterproofing, Fou…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOMGRVMTZTa2hZVm1sbVIzWnJTRzFoY0hSRU1HYxAB!2m1!1s0x0:0x7cb29d7e723136ac!3m1!1s2@1:CAIQACodChtycF9oOlN0dU16SkhYVmlmR3ZrSG1hcHREMGc%7C%7C?hl=en) — “5★ Mastercraft dug up and removed 2 cracked and damaged concrete aprons by our garages. They prepared and poured 2 new aprons. They explaine…”

## Ownership

- Identifies as veteran-owned — the business's own statement, not independently verified.

## License

Status: **active** (#200178, hic) — verified against the official MA state registry on 2026-08-15, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Mastercraft%20Waterproofing&query_place_id=ChIJz-BPy3AX5IkRrDYxcn6dsnw): 5.0★ from 49 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Mastercraft%20Waterproofing&query_place_id=ChIJz-BPy3AX5IkRrDYxcn6dsnw): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/uxbridge/profile/waterproofing-contractors/mastercraft-waterproofing-llc-0261-336406): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/uxbridge/profile/waterproofing-contractors/mastercraft-waterproofing-llc-0261-336406): Listed on this source
- [Official Website](http://www.mwaterproofing.com): Self-reported profile and service details
- [Official Website](https://www.mwaterproofing.com): Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/uxbridge/mastercraft-waterproofing-llc-reviews-1.htm): 5.0★ from 45 ratings
- [Exa](https://www.shipshape.ai/press/shipshape-solutions-adds-mastercraft-waterproofing-to-growing-service-provider-network-to-offer-next-generation-performance-monitoring-to-their-customers): 0 web mentions across the open web (each linked to its source)
- [Porch](https://pro.porch.com/uxbridge-ma/waterproofing-contractors/mastercraft-waterproofing/pp): 5.0★ from 7 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/mastercraft-waterproofing): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “I just used mastercraft waterproofing and they were awesome. Amazing work best pricing.” — u/Budget_Dream_9369 in r/WorcesterMA (2026-08-01) — https://www.reddit.com/r/WorcesterMA/comments/1vaxqei/basement_and_drainage_contractors/p124kjs/
- “Shipshape Solutions, Inc. (“Shipshape”) adds Mastercraft Waterproofing, a Massachusetts-based waterproofing and foundation repair company, to their growing service provider network.” — shipshape.ai — https://www.shipshape.ai/press/shipshape-solutions-adds-mastercraft-waterproofing-to-growing-service-provider-network-to-offer-next-generation-performance-monitoring-to-their-customers

## Recent reviews

- **5/5 · Google Reviews · Margie Mcdonald · 2026-08-11**: ***HIGHLY RECOMMEND ***
Rob and his team from Mastercraft Waterproofing did an amazing job installing a perimeter drain in my cellar to stop future water coming in. The space will now be usable. 🎉
I had 3 different companies come out to review the site and provide quotes. One company (big name in w…
- **5/5 · Google Reviews · Tim Laprade · 2026-07-11**: Can’t say enough about Mastercraft. Their  customer service, rapid response, and honest appraisal of our situation was a breath of fresh air. True professionals!
- **5/5 · Google Reviews · MaryElizabeth Whiting · 2026-07-05**: I highly recommend Mastercraft Waterproofing, excellent customer service, outstanding overall experience. From the initial estimate throughout the process, sincerely impressed!
- **5/5 · Google Reviews · Stephanie Phillips · 2026-06-08**: Mastercraft Waterproofing were so great to work with! I had a series of cracks in a basement wall that needed repair. They were prompt and professional and the cost was incredibly reasonable. I’d recommend them to anyone!
- **5/5 · Angi · MaryElizabeth W. · 2026-05-01**: tbd
- **5/5 · Google Reviews · Karen Levine · 2026-04-30**: I would highly recommend Mastercraft Waterproofing to anyone in need of repairing and waterproofing foundation cracks.  From the estimate to completing the job it was a pleasure doing business with them, no pressure, just the facts and what was needed to get the job done RIGHT.  Tom, Bob and Louis s…
- **5/5 · Angi · Jonathan M. · 2026-03-01**: Awesome experience! Everyone was professional and the team was able to complete our project quickly and efficiently. When complete, it didn’t even feel like contractors were in our basement.
- **5/5 · Google Reviews · Gina Hamilton · 2025-11-26**: Mastercraft dug up and removed 2 cracked and damaged concrete aprons by our garages. They prepared and poured 2 new aprons. They explained the process and  patiently answered my questions. They arrived promptly each day and worked diligently. At the end of each day, they picked up and left our prope…
- **5/5 · Google Reviews · Joanne Spaziano · 2025-11-06**: Very professional and accurate in explaining what work to be done. Quick and efficient job. Courteous and great to work with.  Highly recommend!
- **5/5 · Google Reviews · Mark Wickham · 2025-09-15**: We had a leaky bulkhead, and we tried a number of things to resolve the problem. Rob came out promptly and assessed the situation. He quickly identified some obvious contributors to the problem we were facing. He suggested a couple different paths we could take, and we opted for a new sealing of the…

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Data freshness: last scanned 2026-08-15T06:21:37.691Z.
Cite as: Mastercraft Waterproofing — Tavlee (https://tavlee.com/contractor/mastercraft-waterproofing)
Source: https://tavlee.com/contractor/mastercraft-waterproofing