# Mayflower Glass & Mirror

**Trade:** Specialty Services · **Address:** 111 Commerce Park Rd, Brewster, MA 02631 · **Phone:** (508) 896-5683 · **Website:** http://www.mayflowerglassandmirror.com/ · **Languages:** English

**Rating: 3.5/5** (low confidence) — from 5 reviews across 4 sources.
80% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Mayflower Glass & Mirror is a Brewster glass shop that Cape Cod homeowners and their contractors turn to for shower glass, window panes, mirrors, and tabletop glass — the kind of work that happens in someone's bathroom or living room, not on a construction site. The company says it's been family-owned since 1984 and is run today by general manager Kathleen McLellan; its BBB file lists a start date of 2000, so treat the exact founding year as the business's own account rather than a settled fact.

Its Google reviews tell a fairly consistent story. On a three-bathroom renovation, a general contractor's own reviewer called Mayflower the best subcontractor on the job and noted that the owner came by in person to check on the installer's work. Other customers describe the same pattern on smaller jobs — a broken window pane fixed quickly after two other Cape glass shops couldn't be bothered to staff their counters, and a couple of picture windows installed without drama. Google puts the shop at 4.4 stars across 9 ratings, and its BBB file carries an A+ grade (Mayflower isn't BBB-accredited, a separate and unrelated status).

One 2022 review is worth reading before calling: a customer says it took ten days just to get a quote for two framed mirrors, that the price came in roughly double what she ended up paying elsewhere, and that pushing back on the cost got her a rude response. Nothing else in the reviews repeats that complaint, but it's specific enough — and recent enough — to be worth a heads-up call to confirm pricing and turnaround before committing to a job.

Mayflower reads like the right call for glass and mirror work — shower enclosures, a cracked window pane, a mirror or tabletop replacement — rather than a full window-replacement contractor. Get a written quote up front, and ask how long it'll take to hear back.

**Strengths:**
- Shower glass work — called best subcontractor on a 3-bathroom job
- Window pane repairs — praised for quick, professional fixes twice
- Mirror and tabletop glass — customers cite quick turnaround and quality

**Concerns:**
- 2022 pricing complaint — quote took 10 days, ran double elsewhere

**Where sources disagree:**
- Website says family-owned since 1984 (and marks a 25th anniversary on the page as written); BBB lists a business start date of 1/1/2000 and 26 years in business — a roughly 16-year gap between the two founding accounts.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Self-reports as a family-owned glass and mirror shop operating since 1984 _(confidence: medium)_
  - [Official Website](http://www.mayflowerglassandmirror.com) — “Family-owned glass and mirror company serving residential and commercial customers, including second homes, across Cape Cod since 1984.”
  - [Official Website](http://www.mayflowerglassandmirror.com) — “Company history (self-reported): Family owned and operated since 1984; the site states it was celebrating its 25th anniversary as of the pag…”
- BBB lists a business start date of January 2000 and 26 years in business _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/brewster/profile/glass-coating/mayflower-glass-company-inc-0021-186911) — “BBB profile for Mayflower Glass Company, Inc. (alternate name Mayflower Glass & Mirror) in Brewster, MA: A+ BBB rating, not BBB accredited, …”
- BBB rates the business A+ but it is not BBB-accredited _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/brewster/profile/glass-coating/mayflower-glass-company-inc-0021-186911) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/brewster/profile/glass-coating/mayflower-glass-company-inc-0021-186911) — “BBB profile for Mayflower Glass Company, Inc. (alternate name Mayflower Glass & Mirror) in Brewster, MA: A+ BBB rating, not BBB accredited, …”
- Authorized dealer for TEKON protective glass treatment _(confidence: medium)_
  - [Official Website](http://www.mayflowerglassandmirror.com) — “Stated certification/affiliation: TEKON authorized dealer”
- Called the best subcontractor on a three-bathroom shower-glass renovation, with the owner personally checking on the installer's work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2aVl1bm9BRRAB!2m1!1s0x0:0x392ea41b7fa68bf!3m1!1s2@1:CIHM0ogKEICAgIDviYunoAE%7C%7C?hl=en) — “5★ We recently redid three bathrooms and Mayflower provided and installed the glass for each shower.  They were easily the best subcontracto…”
- Quick, professional window-pane and picture-window work praised across two separate reviews _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3bE5UZVF3EAE!2m1!1s0x0:0x392ea41b7fa68bf!3m1!1s2@1:CIHM0ogKEICAgID7lNTeQw%7C%7C?hl=en) — “5★ Very easy to work with, flexible and most importantly they did a very good job installing two picture windows”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwOE9DeGhnRRAB!2m1!1s0x0:0x392ea41b7fa68bf!3m1!1s2@1:CIHM0ogKEICAgIDp8OCxhgE%7C%7C?hl=en) — “5★ Mayflower helped me replace a broken window pane - they were quick, professional, and did a good job. Tried a couple other glass shops in…”
- Praised for quick turnaround on tabletop glass and mirror replacement _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHM3JTRjRRRRAB!2m1!1s0x0:0x392ea41b7fa68bf!3m1!1s2@1:CIHM0ogKEICAgICG3rSF4QE%7C%7C?hl=en) — “5★ I have used Mayflower for replacement glass for table top and for a mirror. There friendliness, quick turntime, and quality of work is ex…”
- A 2022 review describes a 10-day wait for a mirror-framing quote priced roughly double what the customer paid elsewhere, plus a rude response when questioned _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXcGV1M2ZBEAE!2m1!1s0x0:0x392ea41b7fa68bf!3m1!1s2@1:CIHM0ogKEICAgICWpeu3fA%7C%7C?hl=en) — “1★ The customer service was awful. Truly. The price quoted--it took 10  days to get the quote-- for two mirrors installed in frames (over $3…”
- Google shows 4.4 stars from 9 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Mayflower%20Glass%20%26%20Mirror&query_place_id=ChIJc3RYje9q-4kRv2j6t0HqkgM) — “Google: 4.4★ from 9 ratings”
- Specializes in Specialty Services _(confidence: high)_
  - [Official Website](http://www.mayflowerglassandmirror.com) — “Stated certification/affiliation: TEKON authorized dealer”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2aVl1bm9BRRAB!2m1!1s0x0:0x392ea41b7fa68bf!3m1!1s2@1:CIHM0ogKEICAgIDviYunoAE%7C%7C?hl=en) — “5★ We recently redid three bathrooms and Mayflower provided and installed the glass for each shower.  They were easily the best subcontracto…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXcGV1M2ZBEAE!2m1!1s0x0:0x392ea41b7fa68bf!3m1!1s2@1:CIHM0ogKEICAgICWpeu3fA%7C%7C?hl=en) — “1★ The customer service was awful. Truly. The price quoted--it took 10  days to get the quote-- for two mirrors installed in frames (over $3…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHM3JTRjRRRRAB!2m1!1s0x0:0x392ea41b7fa68bf!3m1!1s2@1:CIHM0ogKEICAgICG3rSF4QE%7C%7C?hl=en) — “5★ I have used Mayflower for replacement glass for table top and for a mirror. There friendliness, quick turntime, and quality of work is ex…”
- Also offers Windows / Siding / Gutters _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3bE5UZVF3EAE!2m1!1s0x0:0x392ea41b7fa68bf!3m1!1s2@1:CIHM0ogKEICAgID7lNTeQw%7C%7C?hl=en) — “5★ Very easy to work with, flexible and most importantly they did a very good job installing two picture windows”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwOE9DeGhnRRAB!2m1!1s0x0:0x392ea41b7fa68bf!3m1!1s2@1:CIHM0ogKEICAgIDp8OCxhgE%7C%7C?hl=en) — “5★ Mayflower helped me replace a broken window pane - they were quick, professional, and did a good job. Tried a couple other glass shops in…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Mayflower%20Glass%20%26%20Mirror&query_place_id=ChIJc3RYje9q-4kRv2j6t0HqkgM): 4.4★ from 9 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Mayflower%20Glass%20%26%20Mirror&query_place_id=ChIJc3RYje9q-4kRv2j6t0HqkgM): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/brewster/profile/glass-coating/mayflower-glass-company-inc-0021-186911): Listed on this source
- [Official Website](http://www.mayflowerglassandmirror.com): Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Mike White · 2024-12-21**: We recently redid three bathrooms and Mayflower provided and installed the glass for each shower.  They were easily the best subcontractor selected by our general contractor.  They were very helpful in considering the options (both on site and at their shop).  The installer was efficient and clearly…
- **5/5 · Google Reviews · Rich Nadler · 2024-08-21**: Very easy to work with, flexible and most importantly they did a very good job installing two picture windows
- **5/5 · Google Reviews · Robbie Blom · 2023-08-14**: Mayflower helped me replace a broken window pane - they were quick, professional, and did a good job. Tried a couple other glass shops in town before them and the other shops didn’t even have someone at the shop. Would recommend.
- **1/5 · Google Reviews · Barbara Natichioni · 2022-03-03**: The customer service was awful. Truly. The price quoted--it took 10  days to get the quote-- for two mirrors installed in frames (over $300) was a full twice what I ended up paying elsewhere. When I asked about the price the response was rude. I believe the office manager is the owner's wife and per…
- **5/5 · Google Reviews · Brian Koss · 2021-10-30**: I have used Mayflower for replacement glass for table top and for a mirror. There friendliness, quick turntime, and quality of work is exceptional!

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Data freshness: last scanned 2026-08-22T07:19:06.778Z.
Cite as: Mayflower Glass & Mirror — Tavlee (https://tavlee.com/contractor/mayflower-glass-and-mirror-brewster)
Source: https://tavlee.com/contractor/mayflower-glass-and-mirror-brewster