# McClaren Heating & Air Conditioning

**Trade:** HVAC / Heating & Cooling · **Address:** 582 Oak St, East Bridgewater, MA 02333, USA · **Phone:** (781) 447-0136 · **Website:** https://mcclarenhvac.net/braintree-ma-hvac-services/ · **Languages:** English

**Rating: 4.6/5** (high confidence) — from 355 reviews across 5 sources.
95% of sentiment-scored reviews read net-positive. Last 6 months: 94 reviews, 4 negative.

## The honest read

McClaren Heating & Air Conditioning is an East Bridgewater outfit that homeowners across the South Shore call for furnace and AC breakdowns, mini-split and heat pump installs, and the yearly tune-up that keeps a system out of trouble. The name that keeps surfacing isn't the company's -- it's whichever technician showed up. Colin, Shawn, Ken Conway, Sean and a rotating cast get called out individually, again and again, for walking customers through what's actually wrong and what it will cost before touching anything.

The volume backs it up: 741 Google ratings averaging 4.9, an A+ BBB grade, and a written record running from 2021 through today across five sources -- 94 reviews in the last six months alone. Specific accounts pile up on the same themes: a mid-heatwave AC failure fixed the same day, a difficult intermittent cooling problem finally traced down, and repeat customers who've used the company across a furnace job, an AC replacement, and years of routine maintenance without switching. Its Massachusetts HVAC registration is active and registry-verified.

Two things are worth asking about before booking. A handful of reviews -- including one from July 2026 and another from June 2026 -- describe a gap between the field crew and the office: a no-show appointment with no callback, three scheduled repair visits that never happened, and a three-week wait for a callback on a broken unit, even from otherwise satisfied customers ("you guys have always been great," one wrote mid-complaint). It reads less like a problem with the work itself and more like a scheduling bottleneck worth confirming up front, especially for anything time-sensitive. Separately, a June 2026 review described an ongoing, costly problem the homeowner traced back to ZoomLock fittings McClaren used on a full multi-zone system it installed back in 2020.

For a furnace that's dying overnight, an AC that quit mid-heatwave, or a mini-split swap, McClaren has the track record and the active licensing to back it up. Just confirm how a service request gets scheduled and followed up on before you're the one waiting on a callback.

**Strengths:**
- Emergency AC repairs — fixed outages same day during heat waves
- On-site diagnostics — techs explain findings and options plainly
- Repeat customers — some report years of consistent service
- Registry-verified license — active Massachusetts HVAC registration

**Concerns:**
- Office follow-through gaps — missed appointments and slow callbacks reported
- 2020 install issue — ZoomLock fittings later caused a costly problem

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Technicians are repeatedly praised for walking customers through diagnoses and repair options before starting work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5eVZYaFVXa2hOVFVkaFdWbFllbWhRVUdFeGMzYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOl9yVXhUWkhNTUdhWVlYemhQUGExc3c%7C%7C?hl=en) — “5★ Brendan was very professional. Explained exactly what the problem was and how he was going to fix it”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSbE9XVlZkSGxXYVhkQmNGSjBWbTFSWkRBMk9VRRAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOjRlOWVVdHlWaXdBcFJ0Vm1RZDA2OUE%7C%7C?hl=en) — “5★ Colin from McClarin was professional, friendly, and upfront from the start as he did a troubleshoot of my AC system. He gave me all my op…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SWVRFNHpVMFpuYTBjM09IUTNMVmN6WTJ0dmEzYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOmRYTE4zU0Zna0c3OHQ3LVczY2tva3c%7C%7C?hl=en) — “5★ Colin Came by to troubleshoot my central air conditioner. He assessed and gave me all my options. He was professional and would recommend…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210RVlYUTFSMHhaUjI5U2NURnlUWEIyT1RjdE5rRRAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOmtEYXQ1R0xZR29ScTFyTXB2OTctNkE%7C%7C?hl=en) — “5★ Colin from McClaren Heat/AC arrived promptly at my residence for an emergency AC repair during the recent heat wave. He was a true profes…”
- Multiple reviews describe same-day or after-hours emergency AC repairs, including during summer heat waves _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210RVlYUTFSMHhaUjI5U2NURnlUWEIyT1RjdE5rRRAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOmtEYXQ1R0xZR29ScTFyTXB2OTctNkE%7C%7C?hl=en) — “5★ Colin from McClaren Heat/AC arrived promptly at my residence for an emergency AC repair during the recent heat wave. He was a true profes…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KMlZGUnFkQzF0UzAxWFpHcHZSek5NTkRKcGJYYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOmJ2VFRqdC1tS01XZGpvRzNMNDJpbXc%7C%7C?hl=en) — “5★ OMG, Colin is my new best friend! He came out late in the day and got me back online. Always pleasant, always professional, just love him…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SNVExRTNWRGxyVlZaR1puQndaMjlaVFhkR2JuYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOnR5Q1E3VDlrVVZGZnBwZ29ZTXdGbnc%7C%7C?hl=en) — “5★ After a whole month without AC, Shawn came to the rescue and got our system working perfectly again! He was highly professional and made …”
- Several customers describe using the company across multiple projects or years of routine maintenance _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25BMlZsQXhTVTExTUhaaU56aEpMVU4xYmtKcFdFRRAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOnA2VlAxSU11MHZiNzhJLUN1bkJpWEE%7C%7C?hl=en) — “5★ Great company! They did a whole house unit 5 years ago! Their prices are great also! Highly recommend them. Maura”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aeFlXMXZWSFZ3Vm1kTFoybGFjSGgwYURoQ1kzYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOmZxYW1vVHVwVmdLZ2lacHh0aDhCY3c%7C%7C?hl=en) — “5★ McClaren has done both my furnace and central air. Both projects were done perfectly. The techs are always knowledgeable and respectful. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKMk9HMUtURzVwWkhaSmMxbENkRkpPWnpscWRFRRAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOlJ2OG1KTG5pZHZJc1lCdFJOZzlqdEE%7C%7C?hl=en) — “5★ McLaren Heating is a great company. I have been using them for years. Starting with Carol in the office she's kind and well organized. Th…”
- Its Massachusetts HVAC license is registry-verified active _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 605-SM-B registry-verified active — registry holder of record: Mcclaren Heating And Air Conditioning”
- A cluster of reviews describe missed appointments or slow office callbacks despite praised field technicians _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKMmNUUllkVGhOZUZGRWFUY3lVSEJHVldVNU5GRRAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOkJ2cTRYdThNeFFEaTcyUHBGVWU5NFE%7C%7C?hl=en) — “3★ Our service tech Ken Conway did a fantastic job repairing our unit today, as far as a Company, the communication is terrible, after the i…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aV2JsWlpUMHBzWjBwZmNUZ3dVMjFmVEdRMGJIYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOmZWblZZT0psZ0pfcTgwU21fTGQ0bHc%7C%7C?hl=en) — “1★ They asked me for a review for a visit they never completed, so here it is:  This is the second time they didn't show up for a scheduled …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWSlEydFdaM0I2VjJ4bk9YRXpjRW8wZEhvelVIYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOjVJQ2tWZ3B6V2xnOXEzcEo0dHozUHc%7C%7C?hl=en) — “2★ Please call me back. Left 5 messages and 1 email over the last 1.5 weeks. Was told on 5/26 I would hear back on my broken unit in a coupl…”
- A June 2026 review described an ongoing, costly problem traced to ZoomLock fittings used on a full multi-zone system installed in 2020 _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25RM1drSlFNbHBtU0dnNVdqSnljR1pYUmpCcFdIYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOnQ3WkJQMlpmSGg5WjJycGZXRjBpWHc%7C%7C?hl=en) — “1★ I’m writing this to hopefully save other homeowners from the costly headache we are currently dealing with.

McClaren installed a full mu…”
- In an August 2025 review, a customer described the company's integrity as lacking and did not recommend its services _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214d1REQklSREJ2ZFdwQ1dtbGlYM3BXZDA5bGRrRRAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOmxwTDBIRDBvdWpCWmliX3pWd09ldkE%7C%7C?hl=en) — “1★ Following the installation of the system, I found the integrity of McClaren Heating & A/C to be lacking. I do not recommend their service…”
- Furnace and AC installation and repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4MVFtOU9aVXhXVlY5T2JYUlRYMlppY1ZWaWNGRRAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOk81Qm9OZUxWVV9ObXRTX2ZicVVicFE%7C%7C?hl=en) — “5★ The guys were all professional and installed a high efficiency gas furnace within a day as well as cleaned up the area when completed.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SWVRFNHpVMFpuYTBjM09IUTNMVmN6WTJ0dmEzYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOmRYTE4zU0Zna0c3OHQ3LVczY2tva3c%7C%7C?hl=en) — “5★ Colin Came by to troubleshoot my central air conditioner. He assessed and gave me all my options. He was professional and would recommend…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKek5qSkZObFpHVjJSelpHZDJaME5aWjJkcVUyYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOjJzNjJFNlZGV2RzZGd2Z0NZZ2dqU2c%7C%7C?hl=en) — “5★ ---
My wife and I had a three‑zone mini‑split system and one additional unit installed by McClaren Heating & Air Conditioning, Inc. on Ju…”
- Mini-split and heat pump installation _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WNk1IVnRlV013YzJWQlRWODVSMXBEWlVGRFpuYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOnV6MHVteWMwc2VBTV85R1pDZUFDZnc%7C%7C?hl=en) — “5★ It was a pleasure working with Colin from McLaren heating. He also provided me with estimate on replacement cost on 3 mini-split replacem…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKek5qSkZObFpHVjJSelpHZDJaME5aWjJkcVUyYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOjJzNjJFNlZGV2RzZGd2Z0NZZ2dqU2c%7C%7C?hl=en) — “5★ ---
My wife and I had a three‑zone mini‑split system and one additional unit installed by McClaren Heating & Air Conditioning, Inc. on Ju…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google](https://maps.google.com/?cid=12054375176858188819&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.9★ from 741 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4MVFtOU9aVXhXVlY5T2JYUlRYMlppY1ZWaWNGRRAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOk81Qm9OZUxWVV9ObXRTX2ZicVVicFE%7C%7C?hl=en) — “5★ The guys were all professional and installed a high efficiency gas furnace within a day as well as cleaned up the area when completed.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKek5qSkZObFpHVjJSelpHZDJaME5aWjJkcVUyYxAB!2m1!1s0x0:0xa749be5b45eb3c13!3m1!1s2@1:CAIQACodChtycF9oOjJzNjJFNlZGV2RzZGd2Z0NZZ2dqU2c%7C%7C?hl=en) — “5★ ---
My wife and I had a three‑zone mini‑split system and one additional unit installed by McClaren Heating & Air Conditioning, Inc. on Ju…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 605-SM-B registry-verified active — registry holder of record: Mcclaren Heating And Air Conditioning”

## License

Status: **active** (#605-SM-B, hvac) — verified against the official MA state registry on 2026-08-09, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=McClaren%20Heating%20%26%20Air%20Conditioning&query_place_id=ChIJO2srKIeZ5IkREzzrRVu-Sac): 4.9★ from 741 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=McClaren%20Heating%20%26%20Air%20Conditioning&query_place_id=ChIJO2srKIeZ5IkREzzrRVu-Sac): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/east-bridgewater/profile/heating-contractors/mcclaren-heating-air-conditioning-inc-0021-86938): Listed on this source
- [Official Website](https://mcclarenhvac.net): 30 yrs in business · Self-reported profile and service details
- [Exa](https://mcclarenhvac.net/braintree-ma-hvac-services/): 0 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Mc Claren is the company that quoted us the LG system” — u/Roadglide72 in r/hvacadvice (2025-03-12) — https://www.reddit.com/r/hvacadvice/comments/1j95p6x/just_quoted_33k_in_new_england_for_this_house_was/mhd05ci/
- “McClaren in Hanson is very well respected” — u/Ok-Praline-8588 in r/hvacadvice (2025-03-12) — https://www.reddit.com/r/hvacadvice/comments/1j95p6x/just_quoted_33k_in_new_england_for_this_house_was/mhbqiue/

## Recent reviews

- **5/5 · Google Reviews · David Gammon · 2026-08-06**: Brendan was very professional. Explained exactly what the problem was and how he was going to fix it
- **5/5 · Google Reviews · Jeanine leadbetter · 2026-08-06**: Knowledgeable   Personable  efficient   A good spokesperson for the company   Answered all our questions
- **5/5 · Google Reviews · Kathleen Lewis · 2026-08-05**: Colin did a fabulous job getting my AC going again and pending the arrival of some other needed parts he will be able to complete the work. I am so grateful that he helped me avoid buying a whole new AC unit!
- **5/5 · Google Reviews · Patricia Hamel · 2026-08-03**: Dan and Conor from McClaren heating and air were prompt,friendly and efficient. They pointed out a potential problem and several options to fix it.
- **5/5 · Google Reviews · keith farnham · 2026-07-31**: Great service and very professional
- **5/5 · Google Reviews · Gary Mercurio · 2026-07-31**: Always the best!!! Have been using them for years and have always had great reliable service and great technicians.
- **5/5 · Google Reviews · Kim Arnold · 2026-07-30**: The tech was nice, thorough, and explained things to me which I appreciate.
- **5/5 · Google Reviews · Sheila Grant · 2026-07-29**: Mr. Perez was very efficient and explained everything very professional
- **5/5 · Google Reviews · Kevin Murphy · 2026-07-28**: Friendly, thorough and professional.
- **5/5 · Google Reviews · Melissa Reed · 2026-07-24**: "I had an outstanding experience with McClaren Heating & Air Conditioning, all thanks to the fantastic technician Noah who handled my service! They arrived right on time, were incredibly polite, and answered all my questions with absolute professionalism. They truly went above and beyond to ensure e…

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Data freshness: last scanned 2026-08-09T22:28:32.628Z.
Cite as: McClaren Heating & Air Conditioning — Tavlee (https://tavlee.com/contractor/mcclaren-heating-and-air-conditioning)
Source: https://tavlee.com/contractor/mcclaren-heating-and-air-conditioning